2015 Subaru Outback VISIBILITY/WIPER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
WINDSHIELD GLASS RANDOMLY AND SIGNIFICANTLY CRACKED WITHOUT IMPACT OF ANY KIND.
DRIVING 45MP, TEMPERATURE, 75, NO CARS IN FRONT OF ME OR ON THE SIDES OR ONCOMING, THE BOTTOM OF THE WINDOW POPPED ON THE PASSENGER SIDE IN THE BLACK WIPER/ DEFROSTER AREA. A CRACK DEVELOPED RUNNING UP AND TO THE DRIVERS SIDE, ABOUT A FOOT LONG AT THE TIME OF WRITING THIS COMPLAINT
WHILE PARKED OUTSIDE IN THE DRIVEWAY DURING WINTER, A CRACK APPEARED AT THE VERY BOTTOM OF THE WINDSHIELD ON THE PASSENGER SIDE. NOTHING KNOWINGLY HIT THE WINDSHIELD, AND I SEE AND FEEL NO KIND OF IMPACT POINT. THE CRACK EXTENDED UPWARD AND THEN SPREAD TOWARD THE DRIVER'S SIDE OVER THE NEXT FEW DAYS. I HAVE CONTACTED A SUBARU DEALER ASKING THEM WHAT SUBARU'S POLICY IS REGARDING WINDSHIELD REPLACEMENTS ON 2015 OUTBACKS. I AM WAITING FOR THEIR REPLY.
WINDSHIELD CRACKED FROM BASE OF WINDSHIELD RUNS THROUGH HEATING ELEMENT AND WIPER AREA. DOES NOT APPEAR TO BE CAUSED BY PEBBLE IMPACT OR POSSIBLY EXTREMELY MINOR ONE AND SPREAD IMMEDIATELY
IN JUNE OF 2018 OUR FRONT WINDSHIELD DEVELOPED A CRACK ACROSS THE TOP DRIVER SIDE, THERE IS NO EVIDENCE OF ANY SORT OF IMPACT TO THE WINDSHIELD AND THE CRACK SPREAD ACROSS THE ENTIRE WINDSHIELD OVER A NUMBER OF DAY. SUBARU REJECTED OUR WARANTEE CLAIM BECAUSE THE CRACK WAS IN THE WRONG LOCATION.
WE CAME OUT TO FIND A 6-8 INCH CRACK LINE EMANATING FROM THE TOP RIGHT PASSENGER SIDE ONE MORNING. WE DROVE IT 5 MILES AFTER THAT AND WHEN WE CAME OUT IT HAD TRAVELLED AT A 45 DEGREE ANGLE TOWARDS THE MIDDLE OF THE WINDSHIELDS DRIVER SIDE. BY THE TIME WE GOT HOME IT HAD MOVED HALFWAY THROUGH THE GLASS AND ENDED IN A "J" AT THE MIDDLE OF THE WINDSHIELD. THIS WILL BE MY THIRD WINDSHIELD REPLACEMENT! THE FIRST WAS A RECALL. THE SECOND REPLACEMENT WAS FROM THE TEENIEST PING FROM A CAR ON THE FREEWAY AND NOW THIS IS THE THIRD REPLACEMENT! THIS IS MY FIRST SUBARU. WE HAVE ALWAYS BOUGHT TOYOTA IN THE PAST. I REMEMBER ONE INCIDENT ON THE FREEWAY FROM A TRUCK HITTING THE RAV 4 AND IT WAS AN ISOLATED HOLE THAT WE COULD HAVE FILLED, NOT REPLACED! DO I REALLY HAVE TO HAVE A NEW WINDSHIELD EVERY YEAR?! THIS IS RIDICULOUS. I E-MAILED SUBARU THREE DAYS AGO AND HAVE HAD NO RESPONSE.
CAR WAS STATIONARY AND CRACKED FROM BOTTOM TO FORM 8 IN L SHAPE SAME AS THE LAST TIME THE WINDSHIELD WAS REPLACED 3 YEARS PRIOR
2 YEARS, 35000 MILES INTO OWNING NEW 2015 OUTBACK, MY WINDSHIELD DEVELOPED AN 8 INCH LONG CRACK ORIGINATING FROM THE BOTTOM DRIVER'S SIDE. THIS APPEARED WHILE PARKED OUTSIDE MY WORKPLACE, WITH NO KNOWN WINDSHIELD IMPACTS DRIVING. CONSEQUENTLY, I REPLACED THE WINDSHIELD USING SAFELITE, MATCHING THE WINDSHIELD TYPE VIA VIN. ONLY 2 MONTHS AFTER REPLACEMENT, ANOTHER CRACK DEVELOPED ORIGINATING FROM THE BOTTOM PASSENGER SIDE EDGE, AND QUICKLY SPREAD 3/4 OF THE WAY ACROSS THE BOTTOM. AGAIN, NO IMPACTS WERE WITNESSED TO THE WINDSHIELD WHILE DRIVING. I HAVE NO CONFIDENCE IN REPLACING THE WINDSHIELD AGAIN, AS IT LIKELY WILL CRACK IN THE SAME MANNER SOONER OR LATER.
WINDSHIELD CRACKED BY THE REAR VIEW MIRROR'IT STARTED IN THE BLACK SECTION ALONGSIDE THE MIRROR AND CAME DOWN AND MADE A J AND REVERSE J PATTEN ONTO DRIVERS SIDE AND PASSENGER SIDE AT EYE LEVEL. I TOOK THE CAR TO THE SUBARU DEALER AND THEY DETERMINED THERE WAS NO IMPACT POINT BUT REFUSED TO COVER IT UNDER THE EXTENDED WARRANTY BECAUSE IT DID NOT CRACK IN THE WINDSHIELD WIPER AREA. WINDSHIELD WAS NEVER HIT BY ROCK OR OTHER DEBRIS AND THERE IS NO APPARENT REASON FOR IT TO CRACK LIKE IT DID. THE CRACK APPEARED WHEN THE CAR WAS PARKED IN MY GARAGE. APPEARS TO BE A DEFECT IN THE SUBARU CARLEX WINDSHIELDS. I FOUND FOUND SEVERAL COMMENTS ONLINE DESCRIBING THIS SAME CRACKING PATTERN.
LARGE CRACK IN WINDSHIELD WITHOUT ANY IMPACT. STARTS AT THE BOTTOM MIDDLE OF THE CAR AND BRANCHES OUT IN BOTH DIRECTIONS.
DEFECTIVE/DELICATE WINDSHIELD. DRIVING AT 65MPH ON SMOOTH HIGHWAY IN RAIN. PUT DEFROSTERS ON. WINDSHIELD CRACK ON DRIVERS SIDE ABOUT 12" FROM BOTTOM. RUNS TO ABOUT 2' BEFORE STOPPING. CLOSEUP INSPECTION REVEALS NO MISSING MATERIAL OR CHIP INDICATIVE OF IMPACT.
TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT THE SCREEN ON THE RADIO CREATED A BLINDING GLARE FROM THE SUNLIGHT. AS A RESULT, THE CONTACT STATED THEY WERE ALMOST INVOLVED IN A COLLISION WITH A PEDESTRIAN DUE TO THE GLARE. THE WAS TAKEN TO RAMSEY SUBARU WHERE THEY DIAGNOSED THERE WAS NO ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 08/24/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO BE REACHED. UPDATED 9/22/2017*JS
6-8 INCH CRACK IN WINDSHIELD, NO ROCK IMPACT OR PREVIOUS DAMAGE. WINDSHIELD HAS TO BE REPLACED AND EYESIGHT SYSTEM RE-CALIBRATED. CRACK OCCURRED DRIVING STRAIGHT ON A 4 LANE HIGHWAY, NO TRUCKS IN THE AREA, NOT CLOSE TO OTHER CARS.
WHILE I WAS DRIVING I HEARD A POP, DID SEE OR NOTICE ANYTHING. NEXT DAY I HAD A CRACK IN MY DRIVER SIDE WINDSHIELD, ABOUT 8-10 INCHES CRACK. THOUGHT I HAD GLASS COVERAGE BUT ITS $1000 DEDUCTIBLE. SAFELITE COST IS $461.55. I HAVE THE 2015 SUBARU OUTBACK WITH EYESIGHT, THAT MEANS AFTER SAFELIGHT REPAIRS THE WINDSHIELD I THEN NEED TO BRING THE CAR TO MY SUBARU DEALER TO HAVE THE EYESIGHT RECALIBRATE FOR ABOUT $200. MY CAR ONLY HAS 8700 MILES. LOOKING AT OTHER COMMENTS, THIS SEEMS TO BE A BIG PROBLEM WITH 2015 SUBARU OUTBACKS. IF I HAD FULL GLASS COVERAGE I WOULD HAVE CARED OR WROTE ABOUT THIS. HOPE SUBARU FIXES THIS PROBLEM. THANKS AND HOPE EVERYONE STAYS SAFE. AFTER SEEING THE NOTE BELOW I WAS IN MOTION ON A 2 LANE STREET. I DO DRIVE FROM NY TO FLORIDA TWICE A YEAR AND DON'T KNOW WHAT I WOULD DO IF THIS HAPPENED ON A LONG TRIP. DOESN'T SEEM SAFE IF SUBARU HAS DEFECTIVE WINDSHIELDS
WINDSHIELD CRACKED FROM PASSENGER SIDE WIPER AREA UP AND ACROSS WINDSHIELD WHILE CAR WAS PARKED. HAD RECEIVED A LETTER FROM SUBARU INDICATING THERE WAS A POTENTIAL WEAKNESS IN WINDSHIELD - DEALER REFUSED TO REPLACE WINDSHIELD . CLAIMED DAMAGE WAS FROM A ROCK.
ON 2/11/2016, I WAS DRIVING MY 2015 OUTBACK ON HIGHWAY 50 NEAR FOLSOM, CA. THERE WAS NO VEHICLE IN FRONT OF MY VEHICLE WITH IN 300 FEET. ALL OF A SUDDEN, I NOTICED THERE WAS A 5 TO 6 INCH LONG CRACK ON THE WINDSHIELD LOCATED THE DRIVER SIDE LOWER CORNER. ALTHOUGH LATER ON WE FOUND THERE WAS A CHIP ON THE WINDSHIELD, NO BODY ON THE CAR HEARD ANYTHING HIT THE WINDSHIELD, NOR SAW ANYTHING HIT THE WINDSHIELD. WITHIN A FEW DAYS, THAT CRACK BECAME A TWO FEET LONG CRACK FROM THE DRIVER SIDE LOWER CORNER ALL THE WAY TO THE CENTER OF THE WINDSHIELD. AND IT KEEP REFLECTING STRONG LIGHTS FROM DIFFERENT DIRECTIONS WHICH MADE IT MORE DIFFICULT TO SEE THINGS IN FRONT OF MY VEHICLE. THIS WAS THE SECOND WINDSHIELD I HAVE WITHIN ONE YEAR'S OWNERSHIP OF THIS CAR. THE FIRST ONE WAS CRACKED WHEN I PARKED MY CAR IN THE PARKING LOT OF A COSTCO WAREHOUSE. LOOKING AT THE COMPLAINS FILED AGAINST THE 2015 AND 2016 OUTBACK ON NHTSA, ALMOST 50% COMPLAINS ARE ABOUT WINDSHIELD CRACKING ISSUE. THIS RATIO IS THE WAY HIGHER THAN SIMILAR VEHICLES AND PREVIOUS MODEL YEARS. ALTHOUGH SUBARU EXTENDED WIND SHIELD WARRANTY UNDER CERTAIN CIRCUMSTANCES, THE PROBLEM IS NOT SOLVED. THAT'S WHY 2016 OUTBACK OWNERS ARE RUNNING INTO SAME SITUATION. PLEASE STEP IN AND URGE SUBARU TO DELIVER A REAL SOLUTION.
TWICE IN SNOWING CONDITION , THE WINDSHIELD ICED AT THE BOTTOM AND DID NOT CLEAR EVEN THOUGH THE DEFROSTER HAD BEEN ON. WE WERE NOT ABLE TO COMPLETE OUR JOURNEY. EVEN THOUGH WE STOPPED EVERY TEN MINUTES OR LESS TO SCRAPE THE WINDSHIELD CLEAR. I'VE HAD MANY CARS IN MANY CONDITIONS AND NEVER SAW THIS LACK OF VISIBILITY. IT TOOK 4 HOURS ON ROUTE 270 FROM FREDRICK TO GO 20 MILES OUT AND RETURN. VERY SCARY.
DRIVING ON A ROAD TRAVELING APPROX. 35 MILES AN HOUR ON A COLD NIGHT. HEARD A LOUD POP AROUND THE PASSENGER SIDE UPPER WINDSHIELD. A SMALL CRACK APPEARED. THERE WAS NO BUMP OR ROCK HIT AS THE REST OF THE AREA APPEARED SMOOTH. CRACK SPREAD INTO BACKWARDS "J" SHAPE OVER NEXT FEW DAYS AT LEAST 12 INCHES LONG. DEALERSHIP TOLD ME IT WASN'T COVERED AND THERE WAS A ROCK HIT. BUT THE AREA WAS SMOOTH AND I'VE BEEN DRIVING FOR 30 YEARS AND HAVE NEVER HAD THIS HAPPEN. WE ATE THE COST BECAUSE IT NEEDED TO BE REPAIRED, EVEN THOUGH CONSIDERED IT ODD THAT THIS WOULD HAPPEN. HOWEVER, WE HAPPEN TO OWN ANOTHER 2015 OUTBACK. YESTERDAY, WE WENT INTO THE GARAGE TO START THE CAR AND THERE IS A 12 INCH CRACK - THE SAME SHAPE- ON THE DRIVER'S SIDE IN THE SAME LOCATIONS. NO SIGNS OF A ROCK HIT. WEATHER HAS BEEN VERY WARM, BUT THIS TIME, THE CAR WAS PARKED. SOMETHING IS WRONG. 2 - 2015 OUTBACKS? 2 "J" SHAPED CRACKS? IT'S NO COINCIDENCE AND TOO MANY COMPLAINTS ON LINE FROM PEOPLE WITH SIMILAR SITUATIONS. WINDSHIELD IS FAULTY AND SUBARU WON'T STEP UP AND INCLUDE THE UPPER PART IN ITS RECALLS. IT NEEDS TO. VERY DISSATISFIED CUSTOMER.
THIS IS MY ORIGINAL 2015 OUTBACK. I OWN 2 2015S. MY OTHER ONE ONE HAD A WINDSHIELD ISSUE WHEN I WAS DRIVING AROUND 35 ON A COLD NIGHT. THERE WAS A LARGE POP AND SUDDENLY A CRACK APPEARED ON THE PASSENGER SIDE. OVER THE NEXT DAYS IT GREW INTO A BACKWARDS "J". DEALER SAID IT WAS NOT COVERED, HOWEVER IT WAS DIFFICULT TO EVEN SEE A MARK THAT WOULD INDICATE IT WAS HIT FROM A ROCK, AND NOT DEFECTIVE. WE WENT AHEAD AND FIXED IT, EVEN THOUGH WE THOUGHT IT WAS ODD. THE OTHER MORNING, WE WENT DOWN TO THE GARAGE AND FOUND THAT OUR ORIGINAL 2015 HAD A SIMILAR CRACK ON THE DRIVER'S SIDE, IN A SIMILAR SHAPE AND LENGTH. THE DAY BEFORE, WE DROVE THE CAR TO THE BEACH. NOTHING HIT IT, AND THE CRACK IS SMOOTH, WITH NOTHING FOUND WHERE IT ORIGINATES. SOMETHING IS DEFECTIVE WITH THESE WINDSHIELDS. THERE IS NO WAY 2 WINDSHIELDS ON 2 NEW CARS SHOULD BOTH HAVE TO BE REPLACED. WE OWN OURS CARS A LONG TIME, AND HAVE NEVER HAD A WINDSHIELD EXPERIENCE LIKE THIS, AND IF A ROCK EVER HITS ONE, IT'S A TINY MARK THAT CAN BE HANDLED BY INSURANCE. SOMETHING IS WRONG BUT SUBARU HAS WRITTEN IT SO ANY UPPER WINDSHIELD ISSUES ARE NOT INCLUDED, AND THIS IS NOT RIGHT. WE ARE GOING BUYING OUR SECOND ONE IN FOUR MONTHS, WITH EYESIGHT. THERE IS A DEFECT.
WINDSHIELD CRACKED FROM DRIVERS SIDE BOTTOM CORNER ACROSS THE MID LINE ABOVE THE STEERING WHEEL TO PASSENGER SIDE WITHOUT WARNING OR IMPACT FROM AN ROCK OR OBJECT. CRACK BEGUN WHILE DRIVING ON FREEWAY AND WITHIN 45 SECONDS EXTENDED ACROSS THE WINDSHIELD FROM DRIVERS SIDE TO THE MID POINT OF THE WINDSHIELD. CRACK IS IN DRIVERS LINE OF SIGHT, AND A SAFETY HAZARD. TOOK IT TO DEALER, WHO RESPONDED, THAT IT IS A COMMON OCCURRENCE IN THIS MODEL. PULLED OVER AND FOUND NO IMPACT OR ROCK CHIP ANYWHERE ALONG CRACK. WINDSHIELD DEFECTIVE.
WHILE DRIVING THE CAR, A CRACK APPEARED IN MY WINDSHIELD ON THE DRIVER SIDE. IT FORMED AN REVERSE L ABOUT THE MIDDLE OF THE WINDSHIELD. THERE WAS NO IMPACT OR ANYTHING HITTING THE WINDSHIELD. THE CRACK APPEARED BEFORE MY EYES AS I WAS DRIVING UP THE ROAD.
SUBARU 2015 WINDSHIELD CRACK: DRIVING INTO ALBUQUERQUE NM FROM SANTA FE ON HWY25, I SAW A CRACK APPEAR IN MY WINDSHIELD, FROM THE DRIVER'S SIDE. THE NEXT DAY IT HAD GROWN INTO AN L SHAPE.IN 2 MORE DAYS IT HAD GROWN TO AN S SHAPE. I DID NOT SEE ANY CARS CLOSE BY OR ANY ROCK AT THE TIME THE CRACK APPEARED. WHEN I CALLED THE DEALER, I WAS TOLD TO COME IN ON 4-27-16 FOR MY ANNUAL MAINTENANCE, BUT WAS CONCERNED BECAUSE THE CRACK KEPT GROWING. I WENT TO THE ALBUQUERQUE GARCIA DEALER TODAY 4-14-16, I WAS TOLD A TINY PINPOINT SPOT ON THE LEFT SIDE OF THE WINDSHIELD INDICATED A ROCK HAD CAUSED THE CRACK TO START. BUT I HAVE DRIVEN CARS FOR 40 YEARS AND NEVER SEEN ANYTHING THIS DRAMATIC. I NOW HAVE READ ONLINE ABOUT DOZENS OF COMPLAINTS LIKE MINE AND MOST VICTIMS BELIEVE THE FLEXING OF THE CAR BODY MAY HAVE CAUSED THIS CRACK. THE FRAGILITY OF THIS WINDSHIELD MAKES THIS CAR EXTREMELY DANGEROUS. I BELIEVE THIS CAR SHOULD HAVE A SAFETY RECALL.
TL* THE CONTACT OWNS A 2015 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE WINDSHIELD AS IT BEGAN TO FRACTURE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE WINDSHIELD. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,750.
FRONT WINDSHIELD DEVELOPED A 20 INCH CRACK, RUNNING FROM PILLAR ON PASSENGER SIDE, TOWARD CENTER OF WINDSHIELD. NO APPEARANCE OF ROCK STRIKE. NO SOUND OF ROCK STRIKE WHEN CRACK FIRST DEVELOPED. CRACK STARTED AT AROUND 14 INCHES, AND CONTINUES TO GROW LONGER. CAR WAS BEING DRIVEN AT HIGHWAY SPEEDS WHEN CRACK FIRST APPEARED, AT AROUND 75 MPH.
WE TEST DRIVE A 2015 OUTBACK SUBARU AT THE DEALERSHIP. IT HAD A CRACK IN IT AND DIDN'T THINK TO MUCH OF IT 20K MILES. WE ENDED UP PURCHASING THIS ONE PRIVATELY AND IT HAS A CRACKED WINDSHIELD AS WELL. IT ONLY HAS 11K MILES. THE CRACK ON THE OUTBACK THAT WE PURCHASED STARTS AT THE TOP MIDDLE OF THE WINDSHIELD BEHIND THE REARVIEW MIRROW AND CUTS DOWN AND TO THE RIGHT ABOUT 8 INCHES. AFTER READING THE COMPLAINTS ON THIS SITE, IT SEEMS THAT THERE'S A HUGE DEFECT WITH THE WINDSHIELD AND DEFROSTER THAT NEEDS TO BE RECALLED. THIS IS A MASSIVE SAFETY ISSUE!
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The 2015 Subaru Outback has 111 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.