79 complaints reported

2016 Subaru Outback UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
79
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2021

For the past 6 months out key has become very hard to remove. The ignition system will not disengage and release the key. Multiple methods have been tried and sometimes are effective. Placing the car into park, then neutral, back to park and so on eventually releases the key. The service center said to play with the breaks and shifters to fix the issues. I’ve been reading of multiple problems that keep occurring with these cars.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021
May 2021

THE BATTERY WAS REPLACED IN 2017 (I PAID) FOR THIS 2016 OUTBACK. IN NOVEMBER 2020, DURING OIL CHANGE, SUBARU DEALER STATED BATTERY NEED TO BE REPLACED, I PAID AND REPLACED BATTERY. LAST WEEK, MAY 2021, DURING OIL CHANGE, SUBARU DEALER STATED THAT BATTERY "FAILED" AND THEY REPLACED THE BATTERY FOR NO CHARGE. IT APPEARS THE BATTERY IS DRAINING RAPIDLY 24/7 BECAUSE OF A LIKELY SOFT WARE PROBLEM.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2021
Feb 2021

THE IGNITION KEY DOESN'T COME OUT WHEN IN PARK. THE GEARS CAN MANUALLY SLIP WHILE IN PARK (WHILE MOVING THE GEAR SHAFT). IT'S LIKE THE CAR DOESN'T RECOGNIZE THE GEAR 'PARK', WHILE ALSO THE KEY GETS STUCK AND WILL NOT COME OUT. THIS HAPPENS NUMEROUS TIMES A DAY.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Jan 2021

Windshield got a very large crack from me trying to kill a bug inside the car. Windshield is thin. I didn’t hit it that hard with my hand. Had to be replaced. The repair service tech explained that the only replacements for my model are of the same thinness as the original, and to seek the recall glass replacement should it be thicker and safer.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2021
Nov 2020

MULTIPLE CRACKED WINDSHIELDS UNEXPLAINED. CRACKED UNDER MINIMAL STRESS IN HEAT AND COLD WHILE IN MOTION. INSURANCE DID NOT COVER DEDUCTIBLES OR ALTERNATE TRANSPORTATION DURING REPAIRS

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2018
Nov 2020

MULTIPLE CRACKED WINDSHIELDS UNEXPLAINED. WINDSHIELDS CRACKED WITH MINIMAL STRESS MOSTLY WHILE IN MOTION AT LOW AND HIGH SPEEDS.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2019
Nov 2020

WINDSHIELDS KEEPS CRACKING. REPAIRS ARE EXPENSIVE BECAUSE OF EYESIGHT CALIBRATION. WINDSHIELD CRACKED SHORTLY AFTER PURCHASE IN EARLY 2018, REPAIRED IT IMMEDIATELY, THEN CRACKED AGAIN WITHIN 2 OR 3 MONTHS. CRACK BOTH TIMES SPREAD MORE THAN 6 INCHES IN LESS THAN AN HOUR.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Nov 2020

MY 2016 OUTBACK'S HORN STOPPED WORKING. OVER A YEAR AGO, IT STARTED WORKING ONLY WHEN I WAS TURNING THE WHEEL, THEN EVENTUALLY IN JULY 2019, IT STOPPED WORKING ALL TOGETHER. IT IS MOSTLY AN ANNOYANCE, BUT I CAN'T USE IT TO WARN OTHERS. I CALLED AN TOLD MY DEALER'S SERVICE DEPT, BUT THEY NEVER GOT BACK TO ME. LATER ON, I TALKED TO THEM, BUT WAS TOLD THEY WOULD NOT DO ANYTHING BECAUSE MY CAR IS OUT OF WARRANTY. THEY DO KNOW THE PART ON IT THAT "GOES". I THOUGHT THAT IF I GOT AN EXPENSIVE MILEAGE CHECK UP SERVICE THAT THEY WOULD FEEL BADLY THAT THEY KNOW THEY HAVE A "PART THAT GOES" AND FIX IT, BUT THEY DIDN'T OFFER TO DO ANYTHING. IT IS OBVIOUS THAT SINCE THEY KNOW EXACTLY WHAT PART "WENT" WITHOUT EVEN LOOKING AT THE CAR, THEY HAD A BADLY MADE PART. I HAVE A HISTORY OF DRIVING CARS UNTIL THEY ARE OVER 20 YEARS OLD AND CAN HIT 200 MILES ON A CAR AND I NEVER HAD A HARD JUST STOP WORKING AND DON'T THINK THIS SHOULD HAPPEN. I DO NOT WANT TO PAY SUBARU TO FIX THIS SINCE THEY KNOW THEIR PART GOES WRONG AND IS A SAFETY ISSUE. I AM NOT CONFIDENT THAT A NON-SUBARU MECHANIC WILL KNOW EXACTLY WHAT TO DO, THOUGH SINCE OUTSIDE MECHANICS WON'T BE FAMILIAR WITH THIS ISSUE.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2019
Oct 2020

BATTERY HAS DIED TWICE IN THE LAST 5 MONTHS WHEN NOTHING WAS LEFT ON AND THE CAR HAS BEEN DRIVEN AT LEAST ONCE A WEEK. IT CONTINUES TO DRAIN EVEN WHEN WE REPLACED WITH A HIGH LEVEL BATTERY

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Aug 2020

WITHOUT WARNING THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE DRIVING 40 MILES PER HOUR

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Jul 2020

SOMETIMES THE KEY WON'T COME OUT OF THE IGNITION WHEN I TRY TO TURN THE CAR OFF (EVEN THOUGH THE CAR IS IN PARK). BASED ON WHAT I'VE READ, THIS IS A DEFECT WITH A SENSOR NOT RECOGNIZING THAT THE CAR IS IN PARK. I THINK THERE SHOULD BE A RECALL FOR THIS PARTICULAR DEFECT. I BELIEVE THE SERVICE BULLETIN THAT ADDRESSES THIS DEFECT IS TSB NUMBER 16-112-18R.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jun 2020
Jul 2020

WE WERE DRIVING ON I5 NORTH THROUGH WASHINGTON ON A ROADTRIP (GOING ~65MPH), ABOUT TO ENTER A THUNDERSTORM, AND OUR MOONROOF UNEXPECTEDLY SHATTERED, MAKING AN EXPLOSION SOUND. THANKFULLY NO ONE WAS HURT AND WE WERE ABLE TO GO TO A NEARBY FORD DEALERSHIP TO HELP US PATCH THE CAR SO WE COULD MAKE OUR 2+ HOUR DRIVE HOME, BUT IT WAS ABSOLUTELY TERRIFYING. AFTER FURTHER RESEARCH, WE THINK IT'S IN RELATION TO THE PRESSURE DIFFERENCE INSIDE AND OUTSIDE OF THE CAR. THERE WAS LITTLE GLASS IN THE CAR, MAKING IT SEEM AS IF THE EXPLOSION WAS COMING FROM INSIDE. NO ROCK OR DEBRIS HITTING THE CAR WAS NOTICED. HERE'S MORE INFORMATION ABOUT THE ISSUE FROM AN ARTICLE LAST YEAR THAT REFERENCED NHTSA: HTTPS://WWW.KGW.COM/ARTICLE/NEWS/LOCAL/MY-SUNROOF-EXPLODED-GOVERNMENT-INVESTIGATING-EXPLODING-SUNROOFS/283-C529D7E5-F2C4-488E-AE34-96F781AD5466.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Jul 2020

WHEN YOU SHUT THE VEHICLE OFF THEY KEY GETS STUCK IN ACCESSORY MODE AND YOU ARE UNABLE TO REMOVE THE KEY. PROBLEM OCCURS INTERMITTENTLY.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2020
Jun 2020

THE STARLINK INFOTAINMENT SYSTEM IN THE OUTBACK AFFECTS IPHONE MAPPING WHEN CONNECTED TO THE CAR'S USB SLOTS. THE MAPS GO HAYWIRE, ALWAYS POINTING THE WRONG DIRECCION, REROUTING CONSISTENTLY, RESULTING IN VERY DANGEROUS ROUTING. THIS ISSUE HAS BEEN PRESENT SINCE DAY ONE. I HAD TO STOP CONNECTING THE IPHONE TO THE USB SLOTS WHEN DRIVING SO I CAN USE APPS LIKE GOOGLE MAPS AND APPLE MAPS. THIS IS A KNOW ISSUE WITH THE FIRST GENERATION OF STARLINK INFOTAINMENT. IT ONLY HAPPENS WHEN I CONNECT THE IPHONE TO THE OUTBACK AND NOT TO ANY OTHER MODEL. *TR

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2015
May 2020

HAPPENS WHEN STATIONARY. WHEN YOU PULL INTO A PARKING SPOT AND PUT THE CAR IN PARK, THE KEY WILL NOT TURN ALL THE WAY OFF AND CANNOT BE REMOVED. SUBARU DEALER DIAGNOSED IT AS 'FAULTY SHIFTER ASSEMBLY'. THIS WOULD BE FROM THE MANUFACTURER AS NO WORK HAS BEEN DONE IN THOSE AREAS OF THE CAR SINCE PURCHASED BRAND NEW FROM SUBARU DEALERSHIP IN 2016. CAUSES THE KEY TO BECOME STUCK IN THE IGNITION AND UNABLE TO REMOVE WHEN PUT IN PARK. *TR

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Dec 2019

CAN NOT REMOVE KEY WHEN IN PARK!! LEAVES ME STRANDED..HAVE TO KEEP TRYING VARIOUS METHODS TO TURN CAR OFF AND REMOVE KEY!! THIS SHOULD BE A RECALL.. HAVE SEEN MANY COMPLAINTS AS WELL ON LINE.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Dec 2019

CRACKED WINDSHIELD. STARTING @ BOTTOM CENTER UP 8" THEN 6" TO RIGHT.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2019
Nov 2019

MY CAR HAS 55,000 MILES. RECENTLY, I AM NOT ABLE TO REMOVE MY KEY FROM THE IGNITION. I AM ABLE TO STOP THE ENGINE BUT I AM NOT ABLE TO TURN OFF ALL THE ELECTRONICS. I HAVE TO STOP AND START, BACK UP OR PULL FORWARD (WHICH I AM NOT ALWAYS ABLE TO DO) THE CAR A NUMBER OF TIMES TO GET THE KEY TO COME OUT. MY DAUGHTER ALSO HAS A 2016 SUBARU OUTBACK. SHE HAD THE SAME PROBLEM AT ABOUT THE SAME MILEAGE, HAD THE IGNITION SWITCH REPLACED FOR $600.00 AND IS NOW HAVING THE SAME PROBLEM AGAIN 1 YEAR LATER. THIS PROBLEM IS COMMON ENOUGH THAT SUBARU PUT A TECHNICAL REPAIR BULLETIN OUT ON IT TSB #16-12-18R BUT HAS NOT DONE A RECALL.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019
Nov 2019

I CAN'T REMOVE THE KEY FROM THE IGNITION AFTER PUTTING THE CAR IN PARK AND TURNING IT OFF (IT WON'T TURN ALL THE WAY TO THE OFF POSITION). RESTARTING THE CAR AND TURNING IT OFF AGAIN FREQUENTLY DOESN'T HELP.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Mar 2019
Sep 2019

KEY GETS STUCK IN IGNITION. SENSOR IN STEERING COLUMN DOES NOT RECOGNIZE THAT THE CAR IS IN PARK. MUST "SLAM" THE SHIFTER INTO PARK IN ORDER TO REMOVE THE KEY.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2019
Sep 2019

THE FRONT PASSENGER WINDOW DOES NOT ALWAYS FULLY CLOSE. SOMETIMES WHEN I'M CLOSING IT, THE WINDOW GOES ALL THE WAY TO THE TOP AND THEN GOES DOWN ABOUT HALFWAY AND STAYS THERE. THE ONLY WAY I AM ABLE TO GET IT MOSTLY CLOSED IS WHEN I AM AT A STOP, I HAVE ONE HAND ON THE WINDOW LOCK BUTTON AND THE OTHER ON THE WINDOW CLOSE BUTTON. I HOLD DOWN THE CLOSE BUTTON UNTIL THE WINDOW IS ALMOST ALL OF THE WAY UP AND THEN HIT THE WINDOW LOCK BUTTON SO THAT THE WINDOW REMAINS SHUT MOST OF THE WAY. BY THE TIME I RESTART THE CAR, I UNLOCK THE WINDOW LOCK BUTTON AND AM ABLE TO CLOSE THE WINDOW NORMALLY. THE WINDOW NOT CLOSING OCCURS AT A STOP OR WHEN THE CAR IS MOVING.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2019
Sep 2019

ABOUT ONCE A WEEK FOR AT LEAST THE PAST YEAR, THE STARLINK SCREEN FREEZES IN EITHER A BLANK SCREEN OR THE SCREEN GIVING CHOICES BETWEEN CD, FM, ETC. MUSIC WILL PLAY BUT NONE OF THE BUTTONS WILL WORK. I HAVE DISCOVERED THAT IF I HOLD DOWN THE ON/OFF BUTTON FOR ABOUT 15 SECONDS OR SO, IT WILL BEEP AND GO BACK TO NORMAL. IT HAPPENS WHEN THE VEHICLE IS FIRST TURNED ON AND IS STATIONARY.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2019
Sep 2019

KEY STUCK IN IGNITION UPON PARKING THE CAR. VEHICLE WAS STATIONARY (IN PARKING POSITION).

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2019
Sep 2019

ON MY WAY TO WORK I HEARD A LOUD POP! LIKE A ROCK HIT MY WINDSHIELD. NEVER SAW A PIT OR ANY EVIDENCE. PULLED OUT OF THE GARAGE THERE WAS A CRACK COMING FROM THE BOTTOM OF PASSENGER SIDE UP THE WINDOW. NOW THE CRACK HAS SPREAD OUT LIKE NOTHING I HAVE EVER SEEN.

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2019
Aug 2019

KEY IS STUCK IN IGNITION WHEN CAR IT TURNED OFF AND WILL NOT COME OUT. DRIVER HAS TO SLAM THE GEAR SHIFT INTO PARK TO GET IT TO RELEASE MULTIPLE TIMES. SEEMS TO BE A COMMON PROBLEM BASED ON INTERNET RESEARCH

Type: Vehicle, Vehicle: 2016 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2019

Trend Over Time

Complaints by year

Quick Summary

The 2016 Subaru Outback has 79 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.