2016 Subaru Outback VISIBILITY/WIPER

1.Windshield crack in the deicing area. Driving on a highway heard a loud boom as if a very big rock hit the car. 30-40 second later there was another boom of normal loudness. At this moment windshield crack has been noticed. The windshield will not be available, replacing it on 12/22/2025 2. Visibility has been affected 3. No, problem was not reproduced. Dealer representative said that the problem is not covered by Subaru. 4. Windshield was visually inspected by the dealership representative. I will try to collect more data at the windshield replacement shop. 5. There were no symptoms of the problem. N.B - the crack outside is flat, as if no rock hit happened. - I have camera's MP4, where sounds can be heard, 1GB

I had a rock thrown at my vehicle's windshield and required a replacement. I went to a Subaru dealership, Zeigler Subaru of Kenosha, local to me for a replacement. A day after I received my car, the windshield developed a hairline crack emanating from the bottom. I brought it back to the dealer and they replaced it again. After that time, it was a whole week and a half when I noticed a hairline crack, this time from the top working its way down. I brought it once again to the dealer for a replacement and a better explanation as to what is going on. 1.5 months later, I took my car again and was good for a little over a month, when I noticed the same hairline crack, this time from the bottom. I am up to having three windshields being installed and have no confidence in the safety and longevity of the vehicle I have. Subaru has had engineers come out to evaluate my vehicle and determined that its structural construction is not compromised and have tried to diagnose another probable cause coming from the windshield wiper heater and unplugged it. I have heard crack noises when driving at random intervals and have it noted to the dealership. no further update has been told to me as of the writing of this concern.

Windshield cracks on its own. This is my 3rd time replacing windhield.

Windshield cracked on its own, this is the 3rd time I will be replacing windshield.

A crack appeared across the upper middle of the windshield. There was no event, damage, or accident involved. The crack just appeared one day. The crack runs across the windshield in the area of the rear view mirror and in front of the mounted cameras used for the collision avoidance, lane departure system.

Front windshield cracked all the way across. Have not replaced so it is available for inspection. The crack impairs vision. Confirmed by dealer in Macon, GA. Has not been inspected except by the service department at Subaru in Macon, GA. No warning lamps or messages.

Windshield cracked

Two windshields cracked in 6 years - this is a safety issue that should not happen.

WENT OUT TO MY CAR THIS MORNING AND NOTICED A LINEAR 6 INCH CRACK IN MY WINDSHIELD-IT EXPANDED FROM NEAR THE WIPER ON THE DRIVER SIDE UPWARD AND WITHIN 2 HOURS ANOTHER CRACK BEGAN ABOUT 5 INCHES LATERAL TO THE EVER EXPANDING FIRST CRACK WHICH IS NOW GREATER THAN 12 INCHES LONG. I CALLED DEVOE SUBARU IN NAPLES FLORIDA AND ASKED ABOUT WINDSHIELD CRACK AND REPAIR-I HAD BOUGHT THE CAR THERE 3 YEARS AGO. I WAS INFORMED THEY DO NOT REPAIR WINDSHIELDS, NEVER DID THEY MENTION THIS WAS A COMMON PROBLEM WITH THE OUTBACK. I CONTACTED SATELLITE WINDSHIELD REPAIR AND GAVE THEM MY INSURANCE INFO AND HOPEFULLY MY PROGRESSIVE INSURANCE WILL COVER THE WINDSHIELD AND THE EYESIGHT CALIBRATION.I THEN GOOGLED THE ISSUE AND FOUND THAT THIS IS A REAL AND FREQUENT ISSUE WITH THE SUBARU.

We have replaced about 5 windshields in this vehicle since we have owned it. The cracks form from the bottom of the windshield in the black area where a rock couldn't possibly chip the windshield. Subaru refuses to recognize this vin number as part of their class action law suit that was just settled and has refused to extend the warranty on this particular vehicle although they are covering replacement windshields for other 2016 Subaru Outbacks. They clearly recognize that there is a problem but are refusing to admit fault. You do not need to look far to find numerous complaints in forums on the internet with people describing this exact problem.

On November 15, 2021 my car was in the garage as normal. I started my car and I heard a "pop" I was headed out my driveway is when I notice a crack at the bottom of the windshield that is about 3" high and then curves for about 4".

Windshield cracks easily. On my 5th windshield, just replaced 2 weeks ago and it’s cracked again. The windshield cracks easily even with minor rock chips. This is the 5th windshield on this car.

The windshield cracked without receiving any kind of impact to it. No rock chip, sudden jolt, extreme temperatures or other weather event precipitated the cracking.

WINDSHIELD BEGAN CRACKING NEAR THE BOTTOM (CLOSE TO THE WINDSHIELD WIPERS) BUT THERE WAS NO ROCK OR DAMAGE TO THE WINDSHIELD THAT PROMPTED THE CRACK. IT JUST APPEARED AND THEN HAS SPREAD ABOUT 2 FEET.

Windshield cracked without any cause

A small rock chip at bottom of the windshield, near the heated wiper park area, caused multiple cracks across the entire windshield. Replacement was required as visibility was impaired

Windshield spontaneously developed a crack; there had been no impact to the vehicle or windshield.

2016 SUBARU OUTBACK'S FRONT WINDSHIELD CRACKED FOR NO APPARENT REASONS

THE WINDSHIELD CRACKED IN AUGUST OF 2020 WITHOUT ANY IMPACT OR OUTSIDE CAUSE ACROSS THE MIDDLE OF THE WINDSHIELD ALMOST THE ENTIRE LENGTH OF THE GLASS. I HAD IT REPLACED AT THE DEALERSHIP AND IN APRIL OF 2021 THE NEW WINDSHIELD NOW HAS CRACKED DOWN THE MIDDLE OF THE GLASS. BOTH TIMES THE CRACKS APPEARED OVERNIGHT WITH THE VEHICLE IN A PARKED POSITION.

THIS MORNING MY WIFE NOTICED A CRACK IN THE WINDSHIELD OF OUR 2016 3.6R SUBARU OUTBACK PURCHASED 3/2016. IT ORIGINATES AT THE BASE OF THE WINDSHIELD, PASSES OVER THE 6 RED DEFROSTER WIRES BELOW THE WINDSHIELD, AND EXTENDS ~10" UP ON THE DRIVERS SIDE TOWARD THE REAR VIEW MIRROR. THERE ARE NO PITS ETC., THIS CRACK ORIGINATED ON THE INSIDE OF THE WINDSHIELD. THIS CRACK PERFECTLY MATCHES THE CRACK PATTERN AND DESCRIPTION IDENTIFIED IN SUBARU SERVICE BULLETIN 12-192-15R, REVISED 11/19/15. THAT BULLETIN WAS ISSUED AS A RESULT OF SUBARU'S LOOSING A LAWSUIT IN CALIFORNIA REGARDING BROKEN GLASS WINDSHIELDS BECAUSE OF MANUFACTURING DEFECT. UNFORTUNATELY SUBARU IS ONLY REPLACING DEFECTIVE GLASS ON OUTBACKS UP TO VIN G3222455/G3210476. OUR MANUFACTURING VIN IS EARLY 2016, AND THE JUDGE IN THE CASE DID NOT EXTEND JUDGMENT AGAINST SUBARY TO COVER OUR OUTBACK. THIS IS EXACTLY THE SAME PROBLEM WITH OUR OUTBACK AS FOR THE CALIFORNIA CASE. HERE IN NEW JERSEY WE HAVE BEEN HAVING SEVERAL WEEKS OF HARSH WEATHER, OUTSIDE TEMPERATURE ~20 DEGREES F IN THE MORNING. THE OUTBACK IS GARAGED, IT IS A WARM GARAGE. EVEN THOUGH THIS IS A 2016, WE ASSUME THE EXTREME IS A FACTOR. THIS IS NOT A STONE HIT PROBLEM, ALL THE DRIVING IS NORTHERN NJ SURBURBAN ROADS, NOT HIGHWAY DRIVING. WE SEE MANY MANY COMPLAINTS DEFINITELY A MANUFACTURING ISSUE. ATTACHING A PHOTO OF CRACK. I RUN MY FINGER OVER THE CRACK AND ACTUALLY CAN'T FEEL ANYTHING, NO DINGS, NOTHING.

I DROVE MY CAR TO SKI. I PARKED MY CAR. THE SNOW ACCUMULATED ON WINDSHIELD. AND THEN I FOUND THE WINDSHIELD HAS A LONG CRACK.

II WAS DRIVING ON AN OPEN HIGHWAY WITH NO CARS IN CLOSE VICINITY WHEN WINDSHIELD CRACKED FOR NO APPARENT REASON. CRACK WAS ON DRIVER SIDE NEAR EDGE ABOUT 12 INCHES LONG. ON INVESTIGATION, THERE WERE NO NICKS OR PITS IN THE WINDSHIELD, JUST THE CRACK. WHEN THE WINDSHIELD WAS BEING REPLACED, THE TECHNICIAN STATED THAT IT WAS WIERD THAT A SIMILAR CRACK DEVELOPED ON THE PASSENGER SIDE OF THE WINDSHIELD AS HE WAS REMOVING THE SHIELD FROM THE CAR.

FRONT WINDSHIELD CRACKED, ORIGINATING FROM THE EDGE OF THE WINDOW, ABOUT 2 YEARS AGO WHILE PARKED WITHOUT ANY OVERHANGING HAZARDS OR ADVERSE WEATHER. THERE IS NO ASSOCIATED GLASS 'DING' FROM AN IMPACT. I BELIEVE THIS IS THE SAME PROBLEM THAT LED TO A LAWSUIT AGAINST SUBARU INVOLVING 2015-2016 OUTBACK'S.

WE PURCHASED A CAR BRAND NEW IN SAVANNAH, GA AND SINCE HAVE REPLACED WINDSHIELD THREE TIMES. IT HAS A SMALL CRACK AGAIN. ALL OUR REPLACEMENTS OCCURRED AGAINST OUR INSURANCE. OUR COVERAGE HAS INCREASE IN PREMIUMS. PREVIOUSLY, I NEVER HAD AN ISSUE WITH WINDSHIELD CRACKED ON REGULAR OCCURRENCE. ANOTHER ISSUE - WHEN IT RAINS THE VISIBILITY IS EXTREMELY POOR. DESPITE I BUY THE EXPENSIVE WIPERS TO REPLACE THEM AT LEAST ONCE IN 12 MONTHS UNABLE TO ADJUST/INCREASE THE WIPER SPEED FOR THE HEAVY RAIN MAKES THE DRIVING EXTREMELY DANGEROUS. OPTIONAL EYESIGHT WHICH WAS ADDED AS AN OPTION IS SHUTS ITSELF DUE TO THE HEAVY RAIN AND IS NO HELP. EYESIGHT IS ALSO UNDERPERFORM WHAT WAS PROMISED BY MANUFACTURER. ALL ABOVE APPLIES FOR VEHICLE IN MOTION.

TL* THE CONTACT OWNS A 2016 SUBARU OUTBACK. THE CONTACT STATED THAT A FRACTURE WAS EVIDENT ON THE WINDSHIELD BY THE REAR VIEW MIRROR IN THE MIDDLE. THE CONTACT STATED THAT THE FRACTURE WAS HORIZONTAL OF WHERE THE REARVIEW MIRROR WAS ATTACHED. MICHAEL'S SUBARU OF BELLEVUE (15150 SE EASTGATE WAY, BELLEVUE, WA 98007 (425) 641-2002) OFFERED FOR THE CONTACT TO HAVE THE VEHICLE TAKEN TO DEALER FOR A DIAGNOSIS AND INSPECTION. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE CONTACT STATED THAT THE INSURANCE COMPANY WOULD BE MADE AWARE OF THE ISSUE IF THE MANUFACTURER FAILED TO ASSIST IN HAVING THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.