120 complaints reported

2017 Subaru Outback UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
120
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2021

BATTERY WON'T START FROM PARKING LOT, FOR A COUPLE OF TIMES NOW EVEN WHEN IT WAS ON IT'S FIRST YEAR. WE HAVE TO JUMP START AND ALSO REPLACED IT COUPLE OF TIMES NOW BUT THE PROBLEM PERSISTS.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021
Jan 2021

My windshield has had a Crack in the lower left side to the lower middle for about 9 months and just recently the right lower side has a Crack about 10 inches. I have not been in any accidents since I have owned my car or have had any thing happen that would make a Crack on it. I cannot afford to replace it.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2021
Nov 2020

WINDSHIELD CRACKED FROM UNKNOWN ORIGIN IN FIRST YEAR OF OWNERSHIP. I HAD A $500 COMPREHENSIVE DEDUCTIBLE AND HAD TO PAY THAT IN FULL TO GET A NEW WINDSHIELD.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2017
Nov 2020

WHILE PARKED THE FRONT WINDSHIELD CRACKED ABOUT 4 INCHES ABOVE THE BOTTOM OF THE WINDOW FROM FROM THE CENTER OF THE STEERINGWHEEL, TWO FEET TOWARDS THE PASSENGER SEAT.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Oct 2020

KEY NOT RELEASING FROM IGNITION AFTER PUTTING CAR INTO PARK. THIS IS A KNOWN PROBLEM AS SUBARU PUT OUT SUBARU SERVICE BULLETIN 16-112-18R. SUBARU STATES "THE CAUSE IS CONTAMINATION OF THE PARK-RANGE SWITCH INTERNAL COMPONENTS." SO IT IS A MANUFACTURER DEFECT BUT SUBARU HAS NOT MADE A RECALL, COSTING OWNERS $400-$800 TO GET IT REPAIRED IF THE CAR IS NO LONGER UNDER WARRANTY.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Oct 2020

I WAS WAITING ON MY WIFE AT THE GROCERY STORE AND THE WINDSHIELD STARTED TO CRACK A LITTLE AT A TIME. FIRST IT WAS ABOUT 1/2 CRACK AND NOT ITS ABOUT 10-11" CRACK RIGHT IN FRONT OF THE DRIVERS SEAT

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Sep 2020

WINDSHIELD CHIPS/CRACKS WITH NO KNOWN CAUSE.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Sep 2020
Aug 2020

WHEN PUTTING MY CAR INTO 'P' FOR PARK, AND TURNING MY CAR OFF WITH MY KEY, MY KEY WILL NOT TURN ALL THE WAY INTO THE OFF POSITION FOR ME TO TAKE MY KEY OUT. I HAVE TO TURN MY KEY INTO THE ON POSITION, SHIFT THE GEAR INTO EITHER 'N' OR 'D', THEN BACK INTO THE 'P' POSITION SEVERAL TIMES BEFORE I CAN GET MY KEY OUT. THIS IS SUCH A SAFETY HAZARD. THIS HAPPENS WHEN MY CAR IS STATIONARY AND PARKED, AND I AM ATTEMPTING TO LEAVE MY VEHICLE. APPARENTLY, MANY PEOPLE ARE HAVING THIS SAME ISSUE AND SUBARU DOESN'T CARE ENOUGH ABOUT THEIR CLIENTS TO REPAIR THIS PROBLEM. THEY ONLY CARE ABOUT THEIR $$$.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Aug 2020

WINDSHIELD CRACKED WHILE DRIVING IN A HIGHWAY WITH LITTLE TO NO REASON OF PHYSICAL IMPACT FROM OUTSIDE. IT STARTED AS A 2 INCH LINE CRACK THAT GROW TO ALMOST A FOOT WHILE DRIVING. EVIDENCE AVAILABLE UPON REQUEST SUCH AS DASHCAM VIDEOS AND PHOTOS.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Aug 2020

MUTIPLE TIMES WHEN THE CAR IS STOPPED AND PUT INTO PARK,REGARDLESS OF WHERE, THE KEY WILL NOT COME OUT OF THE IGNITION. THE SWITCH CAN BE TURNED OFF, BUT THE KEY WILL NOT COME OUT OF THE IGNITION. THE GEAR SHIFT HAS TO BE MANIPULATED MULTIPLE TIMES BETWEEN DRIVE AND PARK IN ORDER TO EVER REMOVE THE KEY. THIS MAKES IT QUITE DIFFICULT TO RUN ERRANDS OR TO TAKE A TRIP, NOT KNOWING IF THE ABILITY TO REMOVE THE KEY WILL BE POSSIBLE. AND, OF COURSE, IF THE KEY HAS TO BE LEFT IN, THE POSSIBILITY OF THEFT WOULD BE GREAT. CAR IS NOT RECOGNIZING THE GEAR SHIFT IS IN PARK. ON ONE OCCASION, I HAD TO LEAVE THE KEY IN THE CAR IN MY DRIVEWAY, BUT THIS RUNS THE BATTERY DOWN. DEALER WHERE I AM TAKING CAR TO BE REPAIRED AS WELL AS THE SUBARU OF AMERICA CONTACT, ADVISED ME THIS IS A REGULAR OCCURRENCE AND SUBARU IS WELL AWARE OF WHAT IS HAPPENING. I FEEL THIS SHOULD BE PUT ON THE RECALL STATUS! THIS HAS HAPPENED ON MULTIPLE OCCASIONS SINCE BUYING THE CAR ON JUNE 5, 2020. TODAY'S DATE IS 08/14/20. REPAIR WILL BE MADE MONDAY, 08/17/20.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2020
Aug 2020

UNABLE TO GET KEY OUT OF IGNITION WHEN VEHICLE IS IN PARK (IN GARAGE OR ANYWHERE ELSE). FOUND ISSUE ON FORUMS MANY TIMES. SEEMS TO BE RELATED TO GEAR ASSEMBLY. MESSING WITH SHIFTING, BACK INTO PARK, WIGGLING KEY EVENTUALLY GET IT OUT. SOMETIMES IT TAKES 5 MINUTES. HAPPENS AT LEAST 40% OF TIME.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Jul 2020

WON'T LET ME REMOVE THE KEY WHEN IN PARK. DIAGNOSIS IS THE SHIFTER PLATE ASSEMBLY NEEDS REPLACED.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
Jul 2020

BATTERY SEEMS TO BE DRAINING FOR NO REASON. MY CURRENT BATTERY IS 2 MONTHS OLD AND WAS STONE DEAD THIS MORNING(TUESDAY) IN MY CARPORT. I HAD NOT DRIVEN IT SINCE SATURDAY, BUT THE SATURDAY TRIP WAS ABOUT 100 MILES.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jul 2020
May 2020

THE CAR BATTERY WAS FOUND TO BE DEAD AFTER SITTING FOR AT LEAST 2 DAYS, ON 3 DIFFERENT OCCASIONS BEFORE BEING REPLACED ON 1/8/2020. AFTER BEING REPLACED THE SAME PROBLEM KEPT HAPPENING. THE NEW BATTERY WAS TAKEN BACK TO THE PLACE OF PURCHASE WHERE IT WAS TESTED AND FOUND TO BE IN GOOD WORKING ORDER. SINCE BEING REPLACED THE SAME CONDITION KEEPS HAPPENING, AT LEAST 4 MORE TIME , MOST RECENT AS 11/3/2020. EACH TIME THE VEHICLE SAT IN OUR DRIVEWAY FOR 2 TO 3 DAYS NOT BEING USED

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2019
Apr 2020

WINDSHIELD SPONTANEOUSLY CRACKED WHILE PARKED OVERNIGHT ON THE DRIVEWAY.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Apr 2020
Mar 2020

WINDSHIELDS, PARTICULARLY THE EYESIGHT EQUIPPED MODELS, ARE EXTREMELY PRONE TO CRACKING, ARGUABLY DEFECTIVE. 5 MONTHS AFTER PURCHASING NEW, I GOT A ROCK CHIP WHILE DRIVING. WHEN GETTING IT REPAIRED IT SPIDERWEBBED, REQUIRING TOTAL REPLACEMENT OF THE WINDSHIELD. 2 WEEKS AFTER REPLACEMENT(AT THE PRICE OF $900), IT GOT ANOTHER ROCK CHIP WHILE DRIVING ON THE HIGHWAY. A YEAR LATER IT GOT ANOTHER ROCK CHIP WHILE HIGHWAY DRIVING, AND A CRACK HAS STARTED TO SPREAD DESPITE BEING REPAIRED. DEPENDING ON HOW FAR IT SPREADS, I'LL BE ON THE THIRD WINDSHIELD IN LESS THAN 50K MILES/3 YEARS OF OWNERSHIP. MY OTHER HIGH MILEAGE CARS(130K AND 225K) ARE BOTH STILL ON ORIGINAL FACTORY GLASS.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Aug 2017
Mar 2020

WINDSHIELD LARGE CRACK DEVELOPED UNEXPECTEDLY FROM VERY SMALL CHIP WHILE DRIVING ON HIGHWAY. WINDSHIELD HAD BEEN REPLACED WHEN PURCHASING THE CAR 4 MONTHS EARLIER.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Oct 2020
Mar 2020

MY "EYESIGHT" DOES NOT FUNCTION APPROPIATELY SINCE MY WINDSHIELD CRACKED. TURNS OFF AND ON RANDOMLY, CRACK DOES NOT GO THROUGH THE SENSOR.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Mar 2020

WHEN GOING TO PARK, I SHIFT THE CAR INTO PARK AND TURN OFF THE ENGINE BUT THE KEY IS STUCK IN THE IGNITION. THIS HAS HAPPENED EVERY TIME I'VE DRIVEN FOR THE LAST THREE DAYS. THE ONLY WAY TO GET IT TO COME OUT IS TO TURN IT BACK ON AND TRYING SHIFTING INTO PARK AGAIN, OCCASIONALLY SEVERAL TIMES BEFORE IT RECOGNIZES THAT IT'S IN PARK AND WILL RELEASE THE KEY.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Feb 2020

WINDSHIELD CRACKED, OVER FOOT LONG

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Dec 2019
Feb 2020

THE FRONT WINDSHIELD CRACKED A FEW INCHES ABOVE THE DASH BOARD, IT WAS ABOUT 6" LONG, THE NEXT DAY IT GREW TO 24". IN MOTION ON HIWAY 50 SOUTH LAKE TAHOE IN A 40 MPH ZONE

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Nov 2017
Feb 2020

WHILE I WAS IN MY PARKED CAR I TURNED ON MY WINDSHIELD DEFROSTER AND MY WINDSHIELD WIPERS. WHEN I DID THIS - THE WINDSHIELD SPONTANEOUSLY CRACKED.I WATCHED THE CRACK SPREAD ACROSS THE WINDSHIELD. THE CAR WAS STATIONARY AT THE TIME OF THE CRACK. THIS IS A KNOWN ISSUE WITH 2017 - 2019 SUBARU OUTBACK, FORESTER AND CROSSTREK MODELS. BOTH THE DEALERSHIP (FLOW SUBARU OF WINSTON-SALEM)AND SUBARU OF AMERICA REFUSE TO FIX THIS KNOWN ISSUE.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: May 2020
Feb 2020

SUNROOF EXPLODED WHILE DRIVING ON FREEWAY

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Feb 2020
Feb 2020

MY CAR'S WINDSHIELD HAS GOT HAIRLINE CRACK OF ABOUT ONE AND HALF FEET. IT HAPPENED WHEN I PARKED THE VEHICLE IN THE PARKING LOT. THERE WAS NO STONE HIT. IT HAPPENED NATURALLY.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2020
Feb 2020

DEALERSHIP REPLACED BATTERY TWICE WITHIN 12,000. BATTERY CHECKED ON THREE OCCASIONS BEFORE REPLACED. SECOND BATTERY REPLACED AFTER 12,000 MILES.

Type: Vehicle, Vehicle: 2017 SUBARU OUTBACK, Manufacturer: Subaru of America, Inc.
Incident: Jan 2018

Trend Over Time

Complaints by year

Quick Summary

The 2017 Subaru Outback has 120 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.