2017 Subaru Outback UNKNOWN OR OTHER

THE GEAR SHIFTER DOES NOT GO IN TO PARK COMPLETELY ALLOWING FOR RELEASE OF THE KEY. THERE IS A 'RESET' YOU CAN DO IN THE CENTER CONSOLE OR THEY WILL REPLACE THE SHIFTER SOLVING THE PROBLEM.

ON MARCH 24, 2019, MY HUSBAND AND I WERE DRIVING NORTH ON INTERSTATE 5 IN SOUTHERN OREGON, TRAVELING FROM OUR WINTER HOME IN NEVADA TO OUR SUMMER HOME IN ALASKA. SUDDENLY, WE HEARD A LOUD EXPLOSION ON THE ROOF OF OUR CAR. THE SUNROOF GLASS HAD SPONTANEOUSLY EXPLODED AND SHATTERED!! THERE WERE NO ROCKS OR DEBRIS ON THE ROAD. SINCE WE WERE TRAVELING, I WAS ABLE TO GET THE SUNROOF REPAIRED AT WALKERS RENTON SUBARU IN RENTON, WASHINGTON. EVEN THOUGH THE VEHICLE WAS STILL UNDER THE FULL BUMPER TO BUMPER 36,000 MILE WARRANTY (IT HAD 27,000 MILES ON IT), I WAS REQUIRED TO PAY THE $500 REPAIR BILL. THE SERVICE ADVISOR TOLD ME THAT THE BREAKAGE HAD TO HAVE BEEN DUE TO A ROCK, AND WAS NOT COVERED UNDER WARRANTY. I AM CONVINCED THAT THERE WAS NO ROCK OR ANYTHING ELSE THAT CAUSED THE SHATTERING OF THE SUNROOF GLASS. THERE ARE SCATTERED REPORTS OF SUNROOFS SPONTANEOUSLY EXPLODING, AND I AM CONVINCED THAT THAT IS WHAT HAPPENED TO ME.

WINDSHIELD CRACK IN LOWER GLASS PORTION (ABOUT A FOOT LONG); ORIGINATED WITHOUT ANY ROCK STRIKE. NOTICED IT WHILE DRIVING ONE DAY LAST WEEK, ON A LONE STRETCH OF HIGHWAY IN NEVADA. HAVE SEEN ONLINE TONIGHT THAT THIS HAS BEEN A KNOWN PROBLEM WITH SEVERAL SUBARU MODELS AND YEARS. I SHOULD NOT NOR SHOULD MY INSURANCE COMPANY PAY FOR A KNOWN ISSUE THAT THESE MODELS HAVE.

FRONT RIGHT POWER WINDOW. POWER WINDOW ON PASSENGER SIDE GOES DOWN, WHEN PULL TO CLOSE, GOES UP THEN OPENS/COMES DOWN AGAIN. WON'T STAY UP.

RIGHT SIDE FRONT QUARTER GLASS SPONTANEOUSLY SHATTERED. THE VEHICLE WAS STATIONARY, NOT RUNNING, AND PARKED IN THE GARAGE WITH ALL GARAGE DOORS CLOSED. THE DATE WAS 09/02/2017. THE VEHICLE WAS PURCHASED NEW ON 07/19/17 WITH AN ODOMETER READING OF 18 MILES. CAUSE OF THE GLASS SHATTERING IS UNKNOWN.

AFTER PARKING, I FREQUENTLY CAN'T GET THE KEY OUT OF MY 2017 SUBARU OUTBACK, MAKING IT IMPOSSIBLE TO LEAVE THE VEHICLE. IT CAN TAKE DOZENS OF RESTARTS, SWITCHING FROM DRIVE TO REVERSE TO PARK AND MOVING THE WHEEL TO BE ABLE TO RELEASE THE KEY. ALSO, FREQUENTLY, WHEN THE CAR IS PARKED, I AM ABLE TO INSERT THE KEY BUT CANNOT TURN IT TO START THE CAR. THIS STARTED WHEN THE CAR WAS UNDER WARRANTY BUT DID NOT BECOME AN OBVIOUS/FREQUENT PROBLEM UNTIL JUST AFTER THE WARRANTY ENDED. I HAVE READ ON LINE THAT THIS WAS A DESIGN FLAW AND THE PART HAS BEEN REDESIGNED BUT THEY DID NOT ISSUE A RECALL AND ARE NOW CHARGING ME FOR THE NEW PART. I BELIEVE THIS IS A SAFETY ISSUE (BEING STUCK OUTSIDE IN MASSACHUSETTS IN WINTER WITHOUT BEING ABLE TO LEAVE OR SOMETIMES START MY CAR) THAT THEY SHOULD BE ADDRESSING. THIS HAPPENS MANY TIMES EACH WEEK, AND IS COMPLETELY UNPREDICTABLE.

I AM RANDOMLY UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER PLACING THE VEHICLE IN PARK. IT HAS TAKEN ME UP TO TEN MINUTES TO GET THE KEY OUT. SOMETIMES JUST WIGGLING THE SHIFTER IN THE PARK POSITION IS ENOUGH TO GET THE KEY TO RELEASE. OTHER TIMES I HAVE TO REPEATEDLY START AND STOP THE ENGINE, AND MOVE THE GEARSHIFT LEVER FROM PARK TO DRIVE AND BACK TO PARK TO GET IT TO RELEASE. THE KEY WILL TURN ALL THE WAY TO THE OFF POSITION IN THE IGNITION BUT SOMETHING IS PREVENTING IT FROM BEING PULLED OUT OF THE IGNITION SWITCH. SEARCHING GOOGLE FOR THIS PROBLEM REVEALS THAT MANY OTHERS ARE HAVING THIS PROBLEM, AND THE DEALER'S SOLUTION IS TO REPLACE THE ENTIRE SHIFT ASSEMBLY AT YOUR EXPENSE IF YOU ARE OUT OF WARRANTY. THAT IS WHAT THEY TOLD ME, EVEN THOUGH THEY APPARENTLY HAVE A TSB ON THE PROBLEM.

ON NUMEROUS OCCASIONS IN PAST 6 WEEKS, I HAVE BEEN UNABLE TO TURN KEY TO LOCK SO CAR IS TURNED OFF AND I CANNOT WITHDRAW THE KEY. ONLY BY EXCESSIVE "PLAYING AROUND" WITH GEAR SHIFT ETC. CAN I FINALLY GET KEY OUT. THIS COULD PRESENT SERIOUS PROBLEMS TO ANYONE. MY DEALER NOT PARTICULARLY HELPFUL-SAID IF NOT DOING IT WHEN BRING CAR IN-THEY CAN'T FIX. IF YOU GO ON INTERNET YOUR CAN SEE THAT HAS BEEN A RECURRING PROBLEM FOR SUBARU OWNERS OF VARIOUS MODELS. I CAN'T BELIEVE THERE HASN'T BEEN A RECALL. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

BOUGHT A 2017 SUBARU OUTBACK WAGON 2.5I PREMIUM WITH OPT PACKAGE 14 LAST FEB, 2017. THE OPTION PACKAGE WAS THE EYESIGHT DRIVER-ASSIST SYSTEM. TWICE SO FAR, WHILE DRIVING IN GOOD WEATHER, THE BRAKES HAVE SLAMMED ON FOR NO APPARENT REASON - LEAVING RUBBER ON THE ROAD AND THROWING MY WIFE AND I FORWARD. THEY APPLY FOR APPROX 2-3 SECONDS AND THEN - THE CAR CONTINUES. FORTUNATELY, THIS HAS HAPPENED ON ROADS THAT HAVE NOT BEEN BUSY AND NO ONE BEHIND US. I IMMEDIATELY TOOK THE CAR TO THE DEALER WHEN THIS HAPPENED ON 3/8/2018 AND WAS INFORMED THEY WERE NOT AWARE OF ANY ISSUE THAT WOULD CAUSE THIS. THIS CONTRADICTED WHAT THE SERVICE REP TOLD ME ON 1/8/2018 WHEN I TOOK IT IN FOR THE 6,000 MILE SERVICE. HE TOLD ME A COMPUTER UPDATE HAD BEEN RUN TO CORRECT THIS. I REQUESTED THAT THEY DOWNLOAD THE ONBOARD COMPUTER AFTER THIS SECOND INCIDENT WHICH SHOULD SHOW SPEED, BRAKING, TURNING, ETC... WHEN I DROPPED IT OFF. ON PICK UP, WE WERE TOLD THAT THE CAR COMPUTER DOES NOT RECORD THIS INFORMATION, THEY TEST DROVE THE CAR AND COULD NOT DUPLICATE THE ISSUE AND NO DEFECT FOUND. I CONTACTED SUBARU OF AMERICA AND PROVIDED ALL OF THE INFORMATION TO THEM. THEY ADVISED THEY WOULD CONTACT THE DEALER AND GET ALL OF THE DETAILS. THEY LATER FOLLOWED UP WITH ME AND ADVISED THERE WERE NO STORED FAILED CODES AND NO ISSUES FOUND WITH THE EYESIGHT SYSTEM AND NO INFORMATION STORED ON THIS INCIDENT IN THE CAR. THEREFORE, NO ISSUE OR DEFECT WITH THE EYESIGHT SYSTEM AND THEY COULD NOT RECOMMEND ANY REPAIRS. THIS LACK OF COMPUTER STORED INFORMATION CONTRADICTS WHAT THEIR OWN MANUAL SAYS. IT STATES 'EYESIGHT RECORDS AND STORES THE FOLLOWING DATA WHEN THE PRE-COLLISION BRAKING SYSTEM IS OPERATED.' IT THEN LISTS - STEREO CAMERA IMAGE; DISTANCE FROM VEHICLE IN FRONT; VEHICLE SPEED; STEERING WHEEL TURNING; BRAKE PEDAL OPERATION'ETC. I NOW TURN EYESIGHT OFF WHEN DRIVING AS I HAVE NO TRUST/FAITH IN IT.

WE WERE TRAVELING WITH OUR MOON ROOF CLOSED BUT THE MOON ROOF COVER OPEN. WE HEAR AN EXPLOSION AND I THOUGHT SOMEONE HIT ME FROM BEHIND. NEXT THINK I KNOW GLASS IS FALLING ON MY HEAD AND ON MY WIFE AND DOG'S HEAD. ONE OF THE SCARIEST MOMENTS OF DRIVING I HAVE EVER EXPERIENCED. WEATHER WAS CLOUDY NO RAIN, NO ROCKS NO OVERHEAD BRIDGES. THIS WAS TRULY A DEFECT IN THE MOON ROOF GLASS.

PARKING GEAR DISENGAGES INTO REVERSE, ENGINE RUNNING AND POWERED BACKWARDS. TWO INCIDENCES IN THE PAST 4 MONTHS, BOTH ON LEVEL SURFACE WITH ENGINE RUNNING. REQUIRED GETTING CONTROL OF THE VEHICLE UNEXPECTLY MOVING IN REVERSE. THE FIRST INCIDENT WAS ON A LEVEL PARKING STRIP AND CAUSED INJURY TO THE PASSENGER. THE SECOND INCIDENT WAS IN OUR GARAGE ON A LEVEL SURFACE, AND WE NARROWLY AVOIDED PROPERTY BY QUICKLY GAINING CONTROL OF THE CAR. A DIFFERENT DRIVER FOR EACH INCIDENT. WE ARE VERY CONCERNED ABOUT THIS PROBLEM AND THE SAFETY ISSUES WITH THE PARKING GEAR DISENGAGING INTO POWERED REVERSE GEAR. OUR DEALER WAS VERY RESPONSIVE BUT WERE UNABLE TO DUPLICATE THE PROBLEM AND OFFER A SOLUTION.

WAS TURNING LEFT INTO A DRIVEWAY AT RESURRECTION CEMETERY IN MONTEREY PARK CA WHEN I HEARD A LOUD POPPING SOUND AND THEN NOTICED THE FRONT WINDSHIELD WAS CRACKED. IT APPEARED NOTHING HAD HIT IT. THE CRACK IS LOCATED IN THE CENTER LOWER BOTTOM STARTING FROM THE EDGE AND CREATING AN "L" PATTERN. IT IS A SUBARU 2017 OUTBACK WITH 9,100 MILES.

THE SUBARU OUTBACK, 2017, 9000 MIS. SEEMED TO BE LOSING BATTERY POWER ON EACH START AND THEN NOTHING. BATTERY IS DEAD. JUMP STARTED IT..NO START EXCEPT EVERY DASH LIGHT CAME ON. HAD TO SHIFT GEAR WHILE NOT STARTED, PUT IN PARK AND HIT SHIFTER TO START. WHY IS THE BATTERY DEAD AND WILL NOT START ON A JUMP START? THANKFULLY, VEHICLE WAS PARKED AT HOME WHEN IT WOULD NOT START. SUBARU DEALER TOLD ME TO BRING IT IN TO SEE IF THEY CAN FIGURE THE PROBLEM. I BELIEVE IT MAY HAVE A FAULTY RELAY. THEY ARE THINKING IT IS THE SHIFTING LEVER. IF SO, WHY IS THE BATTERY TOTALLY DEAD?

BATTERY HAS FAILED THREE TIMES WITH NO REASON FOUND. CHARGED THEN DEAD NEXT MORN WITH NOTHING LEFT ON ETC. COLD TEMP WAS NOT A FACTOR. ONCE WAS POSSIBILITY CONNECTED TO THE REAR GATE MOTOR WHICH I COULD HEAR AT ONE POINT,BUT THEY FOUND NOTHING...THE CAR WAS IN THE GARAGE TWICE , AND IN DRIVEWAY OTHER TIMES.BELOW DATE IS THE LATEST, THE FIRST TIME BEING 12/17;MILAGE IS AT 11/1 ENCOUNTER

WINDSHIELD HAD INTERNAL CRACKING DEVELOPED WHERE RIGHT UNDER REAR VIEW MIRROR MOUNTING AREA. NO PHYSICAL CONTACT BUT THE CAR WAS PARKED HOT OUTSIDE FOR 3 DAYS AND DEFECT HAPPENED. INITIALLY REAR VIEW MIRROR WAS STILL ON WINDSHIELD BUT AFTER SEVERAL DAYS DRIVE, IT FELL DOWN. IT IS DEFINITELY SAFETY RELATED DEFECT.

I WOULD REALLY LIKE TO PURCHASE A NEW SUBARU OUTBACK, BUT THE FORWARD JUTTING HEADRESTS ("HEAD-RESTRAINING SYSTEM") IS WAY TOO UNCOMFORTABLE. WE ARE LEARNING ALL NEWER VEHICLES SEEM TO HAVE THESE REMARKABLY UNCOMFORTABLE AND POSTURE DAMAGING FORWARD TILTS DUE TO YOUR RECOMMENDATIONS/REQUIREMENTS. PLEASE RE-THINK YOUR CURRENT RECOMMENDATIONS AND DESIGN RECOMMENDED HEADRESTS WHICH ARE SAFE AND DO NOT SACRIFICE POSTURE AND COMFORT. YOUR CURRENT RECOMMENDATIONS ARE CERTAINLY LEADING TO WORSENING ARTHITIC SYMPTOMS AND PAIN FOR PEOPLE SUCH AS ME AND MAY BE CONTRIBUTING TO THE OPIOID EPIDEMIC.

DOOR LOCKS DOORS DONT AUTOLOCK WHEN IN DRIVE. DOOR WOULD HAVE OPENED WHILE DRIVING.

FRONT DRIVER AND FRONT PASSENGER DOORS DO NOT LOCK AUTOMATICALLY AND REMAIN UNLOCK WHEN SHIFT IN DRIVE WHEN CAR IS STATIONARY AND ALSO WHEN CARE IN MOTION. NO VOICE, LIGHT OR ANY ALERTS THAT ALERT THE DRIVER TO LOCK THE DOORS MANUALLY EVERY TIME YOU DRIVE THE CAR. THIS A SAFETY ISSUE AS IF YOU FORGET TO LOCK THE DOORS MANUALLY AND BY ANY CHANCE SNAPS ON THE DOOR HANDLE, CAR DOOR WILL OPEN AND FATALITIES CAN OCCUR. SPOKE WITH SERVICE ADVISOR AT MY SUBARU DEALER AND HE STATED THAT THIS ISSUE IS REAL AND THERE IS NO WAY TO PROGRAM THE VEHICLE TO LOCK THE FRONT DOORS AUTOMATICALLY WHEN IT IS IN DRIVE OR AT CERTAIN SPEED. I AM NOT AWARE OF ANY OTHER CARS THAT HAVE SAME ISSUE, EVEN OLDER CARS 10 PLUS YEARS OLD CARS HAS THIS SAFETY FEATURE AS STANDARD. THIS ISSUE IS NOT MENTIONED ANYWHERE IN THE VEHICLE MANUAL AND SALES PERSONS DO NOT TALK ABOUT. IN MY OPINION THIS IS A SAFETY ISSUE AND A KEY FACTOR WHEN CHOOSING TO BUY SUBARU OUTBACK.

WINDSHIELD CRACKED TODAY BUT NOTHING HIT IT.

I HAVE A 2017 SABARU OUTBACK WITH THE EYESIGHT SYSTEM. IN LATE JULY 2017 I HAD TO REPLACE A WINDSHIELD WHEN I GUESS A PEBBLE HIT AND IT IMMEDIATELY SPREAD A LARGE CRACK THAT OVER NEXT FEW DAYS COVERED ENTIRE WINDSHIELD. $678.80 + HALF DAY OF WORK LOST. ON 9/27/17 AS I WAS GOING ABOUT 10 MPH ENTERING HIGHWAY I HEARD TWO POPCORN POPS - NOTHING HIT THE WINDSHIELD- LOOKED OVER, AND THE SAME TYPE CRACK APPEARED STARTING AT EDGE OF WINDOW. THIS HAS SPREAD OVER LAST FEW DAYS TO COVER MOST OF TEH WINDSHIELD. WHEN THE WINDSHIELD REPLACED IN JULY 2017, A LADY WAITING THERE TOLD ME THAT HER 2016 OUTBACK WINDSHIELD HAD BEEN REPLACED THREE (3) TIMES ALREADY. THIS IS AN EXPENSIVE CONSUMER DEFECT WHICH SABARU REFUSES TO ACKNOWLEDGE, AND THEY WILL NOT COVER TEH WINDSHIELD UNDER THE VEHICLE WARRANTY.