82 complaints reported

2018 Tesla Model 3 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
82
Crashes
7
Fires
2
Injuries
6

Complaint Timeline

Chronological view of owner reports

Mar 2019 Injury

WHILE OPERATING IN AC COOLING MODE, WITHOUT FOREWARNING, WOULD SWITCH TO HEATING OPERATION. DURING THIS UNUSUAL BEHAVIOR, THE DISPLAY DOES NOT INDICATE ANY CHANGE IN THE HVAC SYSTEM BEHAVIOR. THIS DEFECT CREATES A DANGEROUS SITUATION WHEN THE REAR PASSENGERS ARE CHILDREN IN CAR SEATS. THEY ARE EXPOSED TO HIGH HEAT FOR THE DURATION OF THE DRIVE WHILE THE DRIVER IS UNAWARE OF THE FAST DEVELOPING DANGEROUS SITUATION IN THE REAR THAT MAY LEAD TO HEATSTROKE OR WORST. HTTPS://WWW.YOUTUBE.COM/WATCH?V=4GVDXQCPAPI

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Jan 2018
Jan 2019

THE PANO ROOF CRACKED, THERE IS A LOT OF OTHER OWNERS WITH THIS ISSUE, TESLA IS TRYING TO BLAME ROAD CONDITIONS .WHEN I DROPPED IT OFF TODAY TESLA GAVE ME A LOANER BRAND NEW MODEL S AND IT HAS A CRACKED PANO ROOF

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Jan 2019
Dec 2018

TESLA MODEL 3 DOES NOT COME WITH TRADITIONAL KEY OR KEY FOB. GRANDFATHER SITTING IN FRONT PASSENGER SEAT WAS LEFT WITH KEY CARD WHILE YOUNG CHILD FELL ASLEEP. HE IS UNFAMILIAR WITH THE CAR BUT WAS BRIEFLY EXPLAINED HOW TO UNLOCK THE CAR BY PLACING THE CARD ON THE SIDE PILLAR. WHEN THE CHILD WOKE UP, HE EXITED THE CAR WHICH THE CAR NOTICED AS BEING EMPTY AND LOCKED THE CAR WITHIN SECONDS. HE WAS UNABLE TO GET BACK INTO THE CAR FOR 15 MINUTES WITH ATTEMPTS TO CALL US BY CELL WITH NO RECEPTION, NO CARD SCANNER ON PASSENGER SIDE OF CAR. THE AREA TO PLACE THE KEY CARD IS DIFFICULT TO DISCERN, HE KEPT PUTTING IT OVER THE CAMERA, IN THE DARK AND AS IT APPROACHES WINTER THIS TYPE OF SITUATION CAN BE DANGEROUS. TESLA HAS A KEY FOB AVAILABLE FOR SALE AND MIGHT BE PROVIDED TO NEW CAR OWNERS BUT MY BELIEF IS THIS SHOULD BE PROVIDED TO ALL OWNERS AS THEIR KEYCARD METHOD IS SO UNUSUAL AND CAN BE DIFFICULT FOR UNFAMILIAR USERS WHICH CAN LEAD TO A DANGEROUS CONDITION SUCH AS BEING UNABLE TO GET TO A CHILD UNLOCKED FROM INSIDE THE CAR EASILY. I IMMEDIATELY ORDERED THE KEYFOB AFTER WHAT HAPPENED IN THE SHOPPING MALL PARKING LOT.

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Nov 2018
Sep 2018 Crash

SUDDEN UNEXPECTED ACCELERATION CAR WAS IN PARKING LOT (BOTH ON AUGUST12 2018 AND ON SEPTEMBER 26 201 AND COMING TO A STOP.. MY FOOT WAS NOT ON THE ACCELERATOR BUT CAR JOLTED FORWARD APPROXIMATELY 10 FEET.

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Sep 2018
Jul 2018

WHILE DRIVING IN AUTONOMOUS MODE IT SUDDENLY VEERED TO THE RIGHT WHERE AN 18 WHEELER WAS IN THE NEXT LANE. IT ALMOST HIT THE TRUCK. I WAS ATTENTIVE ENOUGH TO TAKE CONTROL. AFTER A FEW MINUTES SOMETHING HAPPENED AGAIN.

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Jul 2018
May 2018

WHOSE CRIMINAL LIABILITY IS THE INDEPENDENT GUIDE? SELF-DRIVING CARS MUST BE BANNED FOR LEGAL REASONS WITHOUT PERSONAL LIABILITY.

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: May 2018
Feb 2018 Crash

I WAS PULLING INTO A DRIVEWAY WHEN MY FOUR WEEK OLD TESLA MODEL 3, UNEXPECTEDLY ACCELERATED FOR NO OBVIOUS REASON. IT FELT LIKE CAR WAS FLYING AT A HIGH SPEED AND I HAD NO CONTROL. IN A BLURR, WE WERE SURROUNDED BY INFLATED AIRBAGS ON ALL SIDES IN A SMOKE FILLED CAR AND I REALIZED CAR HAD CRASHED INTO THE GARAGE DOOR AND NOW WAS PINNED UNDER A CRUMPLED GARAGE DOOR. IN SECONDS, AN EVERYDAY INSTANCE OF PULLING INTO THE DRIVEWAY HAD SUDDENLY CHANGED INTO A NIGHTMARE.

Type: Vehicle, Vehicle: 2018 TESLA MODEL 3, Manufacturer: Tesla, Inc.
Incident: Jan 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Tesla Model 3 has 82 UNKNOWN OR OTHER complaints on file. 7 crashes have been reported. Review the timeline above for detailed owner experiences.