2009 Toyota Camry UNKNOWN OR OTHER

I drove my son’s 2009 Toyota Camry recently and encountered a serious safety concern. When driving into direct sunlight, visibility was significantly impaired due to intense glare reflecting off the dashboard and onto the windshield. The reflection made it difficult to clearly see the road ahead. This is not a cleaning or maintenance issue. The dashboard surface is no longer matte as designed. It has become glossy and reflective due to the well-documented Toyota “melting” or “sticky” dashboard defect that affected many 2009-era Toyota and Lexus vehicles. As the dashboard material degrades, it creates a reflective surface that directly contributes to dangerous glare while driving. This condition presents a genuine safety risk, particularly during sunrise and sunset, when glare is already a known driving hazard. Unfortunately, I understand that Toyota’s warranty enhancement program for this issue has expired, despite the defect continuing to pose a safety concern. I wanted to formally document this issue as a visibility and safety hazard and request guidance on whether Toyota will address this condition given its direct impact on safe vehicle operation.

My son wrecked cause of the stickiness of the dashboard the light reflected and he was in an accident . You guys mailed the safest notice to his grandmother at a assisted living facility and I have proof she didn’t get mail there so my son shouldn’t have to suffer we have already put a new motor in it and can’t deive

The dashboard has turned into a sticky residue that reflects a blinding glair and is hazardous to see & drive. Toyota has declined to extend the recall warranty to replace the dash even though this is a hazard and has nearly caused accidents. Please help me get Toyota to make good on replacing.

Dashboard Melted. Causes a glare and tacky texture. The dash board emits a chemical smell in the car

My vehicle has been a one owner vehicle, my mother and now me as she passed on 2 April 2024. My vehicle has been stored in a garage except when it is being driven. My vehicle has been taken care of extremely well and maintenance done as required. The oil has been changed every 3,000 miles since it has been owned. Approximately in June 2024 I began to notice my dashboard was sticky, cracking and actually MELTING! It gets worse as long as it is out of the garage,in the heat/sun and humidity for any length of time. The longer times goes that the car is in these conditions it gets shiny that the reflection makes a glare which makes seeing difficult! I went to the dealership where the vehicle was purchased brand new, Milton Ruben, Augusta GA 30907. Prior to going to the dealership, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US had been submitted in previous years.I began reading the complaints and discovered the problem was due to Toyota using defective material to make their dashboards in Toyota/Lexus vehicles made in 2007-2011.I discovered there had been a recall or campaign for these vehicles, it had been extended once or twice until 2019.MY PROBLEM IS THAT I NEVER RECEIVED ANY NOTIFICATION OR DID MY MOTHER!We would have immediately taken our vehicles into the dealership.I CANNOT HELP THAT THE RECALL OR CAMPAIGN FOR THIS ISSUE HAD EXPIRED PRIOR TO MY CAR SHOWING A PROBLEM!While reading the complaints I noticed there was a class action lawsuit filed,but I don't know the outcome.I was told by the dealership that they were aware of the problem but there wasn't anything they could do except replace the dashboard at my expense.TOTALLY UNACCEPTABLE!!!They told me that I would need to call the corporate office to see what they could do.I did, submit a claim, file #240802000525 2 Aug 2024.Toyota didn't reply but was told by the case manager that my case was closed without action. UNACCEPTABLE!!!!

I was driving the vehicle and hit a bump, and the driver side sunvisor dropped down into the sunshield position. I almost got in an accident because I couldn’t see and then I couldn’t get The sunvisor to stay up. This is the fourth sunvisor we have bought from Toyota. All of the three other sunvisors have done the exact same thing and I feel this is dangerous. The people at Toyota confided in me that this is a big problem with many Toyota’s. I am concerned that had my wife been driving she would have gotten in an accident because the sunvisor obstructed the view of the driver. Toyota to charge us $270 for both driver and passenger side sunvisors. Our mechanic put them in for free.

I bought my 2009 Camry on [XXX] new in Kentucky and have had this vehicle up to the current date of 08-02-2024. In fact, I recently acquired my deceased (2 April 2024) mother's 2009 Camry and will be submitting a claim as well. My vehicle has only been owned by myself and taken extremely good care of and stored in a garage when not being driven. Approximately in June/July 2024 I began noticing that my dashboard was becoming sticky, as though it was actually melting!!!! It would get worse as long as it was out of the garage and was in the sun, heat and humidity. The longer time goes that the car is in these conditions it gets so shiny that the reflection makes seeing difficult!!! I went to the dealership here in Augusta, GA where my mother's vehicle was purchased since I am here resolving her estate and the problem started. Prior to doing this, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US and there was actually a Class Action lawsuit submitted regarding Toyota not fixing the problem. Also, I discovered there had been a recall or campaign for the 2007-2011 Camry. It had also been extended until 2019. I NEVER RECEIVED ANY NOTIFICATION NOR HAD MY MOTHER OR I WOULD HAVE ALREADY LOOKED INTO THE MATTER EVEN THOUGH I DIDN'T HAVE THE PROBLEM UNTIL NOW!!!!! I was told by the dealer to call corporate. I did and was told to submit a claim, which I did, file#[XXX] on 31 July 2024 and received a response on 1 August 2024 that there wasn't anything Toyota could do because the campaign had expired and it would be at my own expense to get repaired. NOT ACCEPTABLE!!! I CAN'T HELP THAT MY PROBLEM DIDN'T START UNTIL THE CAMPAIGN EXPIRED OR I WAS NEVER NOTIFIED OF AN ISSUE!!!! IT IS DEFECTIVE MATERIAL AND UNSAFE ISSUES DUE TO THE PROBLEM!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am not complaining about my vehicle, but about the many vehicles on the road today with headlights that are not focused enough, or just TOO BRIGHT. Especially vehicles like pickup trucks that have headlights mounted at about the same height as my windshield and rear window. These vehicles headlights are so bright that they hit all my mirrors and blind me at night from behind. In addition many newer vehicles with "modern style" extra bright and auto dimming headlights as oncoming traffic also blind me to the point where I cannot safely see the road ahead. I appreciate that seeing ahead is important, but with oncoming traffic it is also important that I can see ahead safely as well. Thank You.

Dashboard is sticky when cold and hot, we have done our best to keep it clean but i have had enough it was hot and my kid leaned on it and it was super hot and the material literally got stuck to her arm and the back of her shirt. I would like this to get taken care off, is not right that they were created this way and people suffer the consequences

Sticky, shiny dash on Camry due to manufactuing defect.

Sticky, shiny, melting dash on camry from manufacturing defect. No recall just a now expired extended warranty. Glare on windshield leaves driving car very dangerous

The vehicle dashboard is tacky and has been for some time. The reflection from the sun emitting off the dashboard impairs visibility while driving. Even wearing sunglasses does not fully deflect the sun glare from the dashboard making it difficult to see cars in front of me or traffic signals. I believe this issue because the dashboard is so hot, it affected my CD player which is no longer working, a cd is stuck in the player and the button to eject does not respond. Yes my vehicle can be inspected upon request. A few years ago, I inquired with a licensed mechanic what the issue was and he stated there was nothing I could do to remedy the situation. I contacted Toyota when I first realized the issue, they stated that there was a recall on the dashboard and the time had past to get it replaced. I informed them that I did not receive a recall notification and they could not tell me why. I am very frustrated that Toyota will not take responsibility for replacing my dashboard.

Dashboard melting causing sticky and glare on windshield on my 2009 Toyota camary causes blind spots when driving afraid of having accident

The Car dashboard has become sticky and shines during day light and reflects in front glass and visibility is disturbed.

The dashboard has become sticky and shiny. When driving while sunny the dashboard reflects into the windshield making it hard to see. This happened for the first time in 2017, but it is an ongoing problem.

THE DASH IS MELTING AND CAUSES A GLARE NIGHT AND DAY. IT'S LIKE IT IS HIGH GLOSS. I WAS NEVER SENT ANYTHING IN THE MAIL ABOUT THIS ISSUE. I HAVE TWO CAMRYS AND BOTH ARE THE SAME. THIS STARTED IN 2016, I THOUGHT THE PEOPLE AT AUTO BELL SCREWED MY CAR UP FOR A COUPLE YEARS UNTIL I STOPPED BY THE TOYOTA DEALERSHIP.

MY DASHBOARD IS COMPLETELY STICKY AND IS CAUSING A SEVERE GLARE ON THE WINDSHIELD THERFORE MAKING IT DANGEROUSLY TO DRIVE. THIS HAS TO BE LOOKED INTO ASAP! I HAVE TRIED MULTIPLE CLEANERS AND NOTHING WORKS! #RECALL TOYOTA!I

I BOUGHT THIS CAR USED AND I DIDN'T REALIZE THE DASH WAS DAMAGED, IT JUST LOOKED SHINY BUT UPON MY CLEANING IT THE FIRST TIME MY CLEANING CLOTH STUCK TO IT THIS IS WHEN I REALIZED THAT SOMETHING WAS WRONG. THE CAR LOT WASN'T RESPONSIBLE BECAUSE IT WAS AN AS-IS SALE. THIS HAS GOTTEN WORSE TO THE POINT THAT I CAN BARELY SEE TO DRIVE WHEN THE SUN HITS THE DASH IT CAUSES A TERRIBLE GLARE ON THE WINDSHIELD. I HAVE TO TRY AND LOOK OVER IT AND TO THE SIDE OF IT AND IT'S NEARLY CAUSED ME TO WRECK SEVERAL TIMES ALREADY. YESTERDAY WAS REALLY A CLOSE CALL AND THAT IS THE REASON THAT I'M TRYING TO FIND A SOLUTION FOR THIS PROBLEM NOW, I'VE FOUND THAT THIS IS ACTUALLY AN ISSUE WITH THIS YEAR AND MAKE OF VEHICLE AND NOT THAT THE PREVIOUS OWNER HAD PUT SOMETHING ON IT'S I HAD THOUGHT. I'M SENDING A PICTURE ALONG WITH THIS. THE ENTIRE DASH IS LIKE THIS BUT THE DRIVERS SIDE IS THE WORST.

VEHICLE DASHBOARD IS MELTING AMD CRACKING. I AM EXTREMELY CONCERNED ABOUT THE MELTING BECAUSE THE DASHBOARD IS NOW EXTREMELY SHINY AMD THE REFLECTION MAKES VISIBILITY LIMITED, ESPECIALLY WHEN THE SUN IS DIRECTLY HITTING IT. I ALSO FEAR THAT THE CRACKS HAVE POSSIBLY DAMAGED THE AIRBAG ITSELF, MEANING IF IT WERE TO EVER DEPLOY WILL IT DEPLOY CORRECTLY. THIS STARTED YEARS AGO, AND AFTER SOME RESEARCH I FOUND WHERE A RECALL WAS ISSUED. HOWEVER TOYOTA NEVER NOTIFIED ME, THEY MAIL THE CORRESPONDING INFORMATION TO THE PREVIOUS OWNER. THIS WAS VERIFIED WHEN I CALLED TOYOTA DIRECTLY. THEY WOULDN'T TAKE OWNERSHIP OF THE MISTAKE OR THE SAFETY ISSUE AND ADVISED ME THEY WON'T FIX IT BECAUSE THE RECALL IS EXPIRED. I'M CONFUSED HOW A SAFETY RECALL CAN EXPIRE WHEN REAL DRIVERS, LIKE MYSELF, ARE STILL HAVING THESE ISSUES BECAUSE MANY OF THESE CARS ARE STILL ON THE ROAD. MY CAR IS A 2009 TOYOTA CAMRY SE WITH ONLY 120K MILES. STILL ALOT OF LIFE LEFT, SO THEY SHOULD BE HELD ACCOUNTABLE AMD FIX THESE SAFETY ISSUES FOR CONSUMERS.

THE DASHBOARD IN OUR 2009 CAMRY HAS GOTTEN EXTREMELY STICKY. I WAS CLEANING THE CAR YESTERDAY SINCE WE ARE SHORTLY PASSING THE CAR ONTO OUR SON. WHEN I WENT TO CLEAN THE DASHBOARD, I NOTICED THE STICKINESS, WORSE IN A COUPLE OF SPOTS. WE DID RECEIVE THE 2015 LETTER FROM TOYOTA ABOUT THE DASHBOARD ISSUE BUT AS STATED IN THE LETTER IN BOLD, RED PRINT 'IF YOU HAVE NOT EXPERIENCED THE CONDITION DESCRIBED, THERE IS NO ACTION NECESSARY AT THIS TIME.' WE HAD NO DASHBOARD PROBLEM AT THE TIME SO THERE WAS NO REASON TO CONTACT TOYOTA. NOW WE HAVE A PROBLEM! THE GLARE AND ODOR FROM THIS ISSUE IS NOW A SAFETY AND HEALTH ISSUE. ANOTHER CONCERN IS HOW THIS DASHBOARD ISSUE AFFECTS THE ELECTRICAL COMPONENTS AND THE AIRBAG UNDERNEATH. TOYOTA SHOULD ADDRESS AND REPAIR THIS ISSUE. I DO NOT CARE IF A VEHICLE IS 5 DAYS OLD, 5 YEARS OLD, OR 50 YEARS OLD, A STICKY, MELTING DASHBOARD SHOULD NEVER BE A PROBLEM. PLEASE ADDRESS THIS PROBLEM!

I CHECK THE OIL WEEKLY IN THE VEHICLE DESPITE IT BEING DRIVEN SPORADICALLY. THE OIL BURNS OFF QUICKLY AND I HAVE TO REPLACE FREQUENTLY. THIS ISSUE HAS BEEN GOING ON FOR SOME TIME.

DASHBOARD IS EXTREMELY STICKY. THE GLARE FROM THE DASHBOARD AT TIMES IS ALMOST A DISTRACTION. WAS TOLD THERE WAS A RECALL SOME TIME AGO, BUT WAS NEVER MADE AWARE OR NOTIFIED FROM TOYOTA

DASHBOARD BECAME STICKY AND MELTED INTO A GLOB WHICH HINDERS MY ABILITY TO SEE AND I CALLED IN 2017 TO HAVE IT REPLACED AND WAS TOLD I WAS A MONTH TOO LATE WHICH IS RIDICULOUS. IT'S PROGRESSED EVEN MORE IN THE PAST THREE YEARS TO THE POINT I HAD TO PUT SOMETHING ON IT TO MAKE THE GLARE GO AWAY. IT LOOKS SO TACKY AND I BELIEVE THEY SHOULD FIX IT.

DASHBOARD IS STCIKY AND SHINES THR REFLEXION OF THE SUN WHILE DRIVING, AT THE POINT WHERE IT BECOMES HARD TO SEE

STICKY DASHBOARD