2011 Toyota Camry Structure

The contact owns a 2011 Toyota Camry. The contact stated that the vinyl on the dashboard had degraded and had become sticky. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle. The contact stated that the failure had worsened. The vinyl dashboard degraded to a point and when touched, the fingerprint was imprinted on the dashboard. The contact stated that during hot weather, there was a burnt plastic odor coming from the vehicle. The contact opened the windows to eliminate the odor from the vehicle. The manufacturer was made aware of the issue. The contact was informed that the vehicle was listed in the Customer Support Program (CSP) over three years ago. However, the Customer Support Program (CSP) had expired. The failure mileage was approximately 50,000. The VIN was not available.

Passenger sun visor broke years ago. I was able to keep it from falling down by using a large metal clip to hold it up, however it could not be lowered when needed by a passenger. Drivers sun visor broke (would not stay up) yesterday, blocking my view. I understand 2006-2011 camrys were recalled for this problem. However, I was told my vin # was not included. WHY? My car obviously has a visor defect. I was able to pull over and push it to the side, which interferred with my side vision, but was better than holding it up as i drove. Its very dangerous to have a visor fall straight down and block vision with no warning! Millage when passenger sun visor broke was apx.45000 to 50000. I purchased as a certified used car in Oct. 2016 from Sloan Toyota I am only driver and i qualify for low millage state inspections Today i received a quote from Sloan Toyota of $476.00 to fix both visors. Thank you for your help with this issue.

The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, the dashboard cover melted and impaired the driver’s vision. The contact stated that the damaged dashboard caused a reflection on the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was unknown.

The contact owns a 2011 Toyota Camry. The contact stated that the dashboard was significantly sticky and shiny and was causing a glare on the windshield. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was notified of the failure and informed the contact that the failure was related to Toyota Campaign Number: ZE6 (Extension of Warranty Coverage for cracked and/or sticky/melting Dashboards); however, the campaign had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was unavailable.

Subject: Concern Regarding Toyota Camry 2011 LXE Dashboard Issue - VIN: [XXX] Dear NHTSA, I hope this email finds you well. I am writing to express my concerns regarding a significant safety issue with the dashboard of my Toyota Camry 2011 LXE, VIN: [XXX] . We purchased this vehicle brand new and have maintained it diligently over the years. However, we have never received any recall notices concerning this issue, despite the dealer's claim that they were sent. The problem we are experiencing with our vehicle's dashboard is a sticky and peeling surface. Over time, the dashboard's material has deteriorated, becoming sticky and disintegrating. This poses a hazardous situation while driving, affecting both the aesthetics of the vehicle and safety due to impaired visibility and potential distraction. While I understand that Toyota has recognized this problem in other Toyota Camry vehicles and initiated a recall, our vehicle's VIN has been excluded from the recall list. We strongly believe that this issue is systemic and not confined to a specific range of VINs, and thus, our car should also be included in the recall. We kindly request the NHTSA's assistance in ensuring that our concerns are addressed promptly. We urge you to investigate the matter further and encourage Toyota to extend the recall to include our vehicle and others facing a similar issue. It is crucial to uphold safety and quality standards for automobiles in the United States, prioritizing the well-being of drivers and passengers. Furthermore, we would appreciate your guidance on the process to formally address this issue with Toyota. Our previous attempts to resolve the matter directly with the manufacturer have been unsuccessful, as they denied our request to include our vehicle in the recall. If you could provide information on the necessary steps to escalate our case or mediate with the manufacturer, it would be greatly appreciated. Thank you for your attention on this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The dashboard has become sticky and I am sensitive to the fumes it is giving off when I drive. I have to allow the car to air out as I have become dizzy when first entering the vehicle. I've contacted the dealer and was told a recall was performed, but I never received notice. No one has inspected my car, but this issue is well known by Toyota. There are no indicators of this issue other than the sticky dashboard and the fumes.

Sticky dashebord Dashboard very melt. When is sun come out every summer

The contact owns a 2011 Toyota Camry. The contact stated that the dashboard had melted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

The contact owns a 2011 Toyota Camry. The contact stated the dashboard was melting. The contact stated that the dashboard was releasing a chemical odor. Additionally, while driving in sunny weather, the glare obstructed his vision of the roadway. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dashboard to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Dashboard panel has become sticky and degraded. Light touch leaves indentations and marks with pieces of material breaking off.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD DROP DOWN INDEPENDENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT HE HAD TO MANUALLY HOLD UP THE SUN VISOR WHILE DRIVING. THE CONTACT STATED THAT THE FAILURE CAUSED HIS VISION TO BE OBSTRUCTED WHILE DRIVING. MODESTO TOYOTA (4513 MCHENRY AVE, MODESTO, CA 95356, (209) 529-2933) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE A DIAGNOSTIC TEST BUT DECLINED TO DO SO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,100.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SUN VISOR FELL OWN AND MOMENTARILY OBSTRUCTED HIS VIEW. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

The contact owns a 2011 Toyota Camry. The contact stated that while driving at an undisclosed speed, he noticed that the dashboard had air bubbles and was sticky. Additionally, there was a reflection from the sunlight on the dashboard onto the windshield which limited the driver’s visibility while driving. The dealer was made aware of the failure but informed the contact that the Technical Service Bulletin had expired. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

CAR PARKED, ENGINE OFF, WHILE CHECKING FLUIDS, THE HOOD SUPPORT LINKS FAILED AND THE HOOD HIT ME IN THE HEAD. VIA TELEPHONE, TOYOTA REP @ HEADQUARTERS SAID THEY ARE OUT OF WARRANTY AND NO RECALL BLAH BLAH BLAH. UNACCEPTABLE AND DANGEROUS. DESPITE THE VEHICLE BEING 9 YEARS OLD, THESE PARTS ARE NEVER USED AND SHOULD FUNCTION. HOW OFTEN IS THE HOOD OPENED? VERY RARELY. FAULTY DESIGN PERHAPS OR MY IGNORANCE? THANK YOU.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE DASHBOARD WAS VERY STICKY AND THE SUN GLARE REFLECTED OFF THE DASHBOARD UNTO THE WINDSHIELD, CAUSING BLURRY VISION AND THE INABILITY TO SEE THE ROADWAY CLEARLY WHILE DRIVING. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,035.

MY 2011 CAMRY IS SUPER WHITE AND THE CLEAR COAT HAS COMPLETELY COME OFF. I NOTICED ALL THE SHINE WAS GONE SO I TOOK IT IN FOR AN ESTIMATE ON A WAX JOB AND HE INFORMED ME THE CLEAR COAT IS COMPLETELY GONE. I STARTED TO NOTICE IT ABOUT 2 YEARS AGO. WHEN I WASH MY CAR, THE WHITE PAINT COMES OFF. I ALSO HAVE A FEW RUST SPOTS THAT HAVE STARTED TO FORM IN DIFFERENT PLACES.

HI THE PROBLEM IS WITH THE DRIVER SIDE ARM REST WHICH IS CRACKED BECAUSE OF CHEAP PLASTIC AND IT FLEXING I THINK ITS DANGEROUS BECAUSE WHILE YOU DRIVING FOR LONG HOURS AND YOU NEED TO REST YOUR ARM ITS NOT RELAYABLE YOUR ARM DIPS IN THE HOLE INSTEAD OF COMFORT I HOPE IT EXPLAINS RITE

SUN VISORS IN NUMEROUS TOYOTA MODELS HAVE A DEFECT RECOGNIZED BY TOYOTA, HOWEVER ONLY CERTAIN MODELS ARE BEING COVERED UNDER THE "LIMITED EXTENDED WARRANTY". THIS EXTENDED WARRANTY WAS NOT MADE CLEAR OR PUBLIC TO THE CAR OWNERS, INSTEAD ONLY TURNING UP IN GOOGLE SEARCHES OF WHY THEIR SUN VISOR WAS FAILING. TOYOTA AND THEIR DEALERSHIPS ARE REFUSING TO REPAIR THE DEFECT IF THE VEHICLE DOESN'T FALL IN THE EXTREMELY LIMITED NUMBER OF VIN'S PROPOSED. THE SUN VISOR IS DROOPING INTO THE DRIVERS LINE OF SIGHT AND WILL NOT STAY UP, CAUSING LIMITED VISION AND DISTRACTED DRIVING. IT HAS BECOME A HAZARD FOR MULTIPLE PEOPLE IN MY HOUSEHOLD AS WE ALL DRIVE TOYOTAS, TWO OF WHICH ARE CAMRY'S. I HAVE TO HOLD THE VISOR UP WITH MY HAND WHILE AT INTERSECTIONS TO SEE STREET LIGHTS, AND MY FIELD OF SIGHT IS GREATLY DIMINISHED WHILE DRIVING, MAKING IT DIFFICULT TO SEE WHEN A VEHICLE IN FRONT OF ME IS STOPPED UNTIL I AM VERY CLOSE TO IT. DRIVING WITH ONE HAND HOLDING THE VISOR UP IS ALSO EXTREMELY DANGEROUS AS I AM UNABLE TO CONTROL THE WHEEL WITH JUST ONE HAND IN A DEFENSIVE SITUATION. THERE HAVE BEEN NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE YET TOYOTA STILL REFUSES TO DO ANYTHING, ONLY "APOLOGIZING" AND CHOOSING TO COVER JUST ENOUGH CARS TO MAKE IT SEEM LIKE THEY'RE DOING SOMETHING ABOUT IT. THIS SITUATION IS LIKELY TO END IN A FATALITY DUE TO TOYOTA'S CARELESSNESS ON THIS EXTREMELY HAZARDOUS SITUATION.

PAINT TOO WEAK, START TO CORROSION ON HOOD ,TOP. PARKING OUTSIDE.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY. THE VEHICLE WAS TAKEN TO THE DEALER (AUTONATION TOYOTA SCION, WINTER PARK, FL, 407-678-1234) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS PREMATURELY DETERIORATING. THERE WAS A SOFT AREA CONCERNING THE MATERIAL, WHICH WAS NOT STRUCTURALLY SOUND NEAR THE MIDDLE FRONT PORTION OF THE DASHBOARD. IN ADDITION, THERE WAS A STICKY RESIDUE THAT PROGRESSED AND CAUSED A GLARE ON THE WINDSHIELD. THE CONTACT HAD TO APPLY A CLOTH OVER THE AREA BECAUSE OF THE FAILURE. THE DEALER (TOYOTA OF NORTH MIAMI, 16600 NW 2ND AVE, MIAMI, FL 33169, (305) 974-1103) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL AND THAT THE CONTACT WOULD NEED TO REPLACE THE DASHBOARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

TL* THE CONTACT'S WIFE OWNS A 2011 TOYOTA CAMRY. UPON CLEANING THE VEHICLE, THE CONTACT'S WIFE NOTICED THAT THE DRIVER'S SIDE OF THE DASHBOARD WAS MELTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED THE LOCAL DEALER (SALSBURY'S CHRYSLER DODGE JEEP RAM, 9550 AIRLINE HWY, BATON ROUGE, LA 70815 225-926-8800). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 120,345.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT THE DASHBOARD MELTED AND WAS STICKY, WHICH MADE IT VERY DIFFICULT TO CLEAN. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA AND PROVIDED CASE NUMBER: 1705190412. THE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD STARTED TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,776.

IN APRIL 2016 I NOTICED A POOL OF OIL ON MY CAMRY DASHBOARD . THE DASHBOARD FELT VERY STICKY AND NOW IS CRACKING . IN ADDITION, THE SHINY OIL REFLECTS ON MY WINDSHIELD. THE REFLECTION IS DISTRACTING ESPECIALLY IN THE BRILLIANT SUNLIGHT AND AT NIGHT. CLEARLY THIS REFLECTION IS A DRIVING HAZARD AND MY DASHBOARD IS DISINTEGRATING UNFORTUNATELY MY VIN IS NOT INCLUDED IN THE CAMRY DASHBOARD RECALL I IMPLORE THAT TOYOTA DO THE RIGHT THING AND STAND BY THEIR PRODUCT . PHOTOS OF DASHBOARD WILL FOLLOW.