18 complaints reported

2018 Toyota Corolla Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
18
Crashes
14
Fires
0
Injuries
7

Complaint Timeline

Chronological view of owner reports

Oct 2025

On October 17, 2025, a 2018 Toyota Corolla LE was delivered to an authorized Toyota dealership for an airbag recall repair. The recall involved the airbag electronic control unit (ECU), which, according to Toyota and the National Highway Traffic Safety Administration (NHTSA), may fail to deploy the airbags and/or seatbelt pretensioners during certain types of crashes due to inadequate protection against electrical noise. The vehicle was picked up on October 18, 2025, after the dealer reported the recall repair as completed. Before the recall, the vehicle displayed a clear and consistent safety issue: the “Passenger Airbag OFF” indicator stayed illuminated even when a full-size adult occupant (approximately 208 lbs) was seated in the front passenger seat. After the recall repair, the exact same issue persisted with no improvement. The repair was ineffective, as the system still failed to recognize an occupied seat, and the passenger airbag continued to show “OFF.” When this was reported to the dealership immediately after pickup, staff incorrectly stated that the recall concerned metal fragments inside the airbags. This is inaccurate. The official recall documentation from Toyota and NHTSA clearly identifies the defect as non-deployment of airbags and seatbelt pretensioners, not metal fragments. The dealership then advised that a diagnostic inspection would be needed for a $175 fee. However, since this issue directly involves the same safety components addressed by the recall and remains unresolved after the recall repair, it should be re-inspected free of charge under recall coverage. Charging a diagnostic fee in this case is unreasonable, given that the recall repair did not correct the problem as intended. This ongoing malfunction presents a serious safety risk, as the airbag may fail to deploy in a crash. The problem likely involves a defective occupant detection sensor or an improperly functioning ECU/noise filter following the recall service.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2025
Nov 2023 Crash Injury

My brother was driving his car and it was involved in a hard right front impact yesterday after a young girl pulled out in front of him. None of the airbags went off, severe front end damage on the right side to the fender, wheel, axle, radiator, hood, oil pan, and other front end components.The right front wheel is completely bent and the right front tire blew out. Front right headlight completely missing. Incident happened going approximately 30-40 MPH. Thankfully he’s okay, but the car is most likely totaled. The steering wheel airbag did NOT deploy and the right curtain airbag did NOT deploy. My brother could have gotten killed. Thankfully he’s only complaining about leg pain and chest pain, but the steering wheel airbag would’ve mitigated his injuries. A few years ago, he got sideswiped very hard on the left side and the vehicle needed 2 new doors and a rear bumper. The left side curtain airbags did not deploy in this scenario either. I’m very disappointed in Toyota that they built a death trap such as the 2018 Corolla.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2023
Jun 2022 Crash Injury

The contact owned a 2018 Toyota Corolla. The contact stated that while driving at 60 MPH in inclement weather, the brakes failed to stop the vehicle and she lost control of the vehicle. The vehicle crashed into the median and was spinning before another vehicle crashed into the contact's front end. The air bags were not deployed upon impact. The contact suffered soreness in her arms, legs, and back; however, no medical attention was received. A police report was not filed. The vehicle was towed to an auto collision center and deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 100,555.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: May 2022
Jan 2022 Crash Injury

My daughter was in an accident on 2/28/2022 at 20 plus miles and hour. It was a front end collision where the air bags did not deploy.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2022
Oct 2020 Crash

SAFETY RECALL WORK ON THE AIRBAGS/SEAT BELTS WAS PERFORMED AT CITY TOYOTA, DALY CITY ON 6-16-20. ON 9-9-20 I WAS HEADING HOME FROM THE BANK, DID NOT FEEL WELL, LOST CONTROL OF THE CAR AND RAN OVER A ROAD DIVIDER ISLAND CURB AT THE INTERSECTION OF LAKE MERCED BLVD. AND SKYLINE BLVD., S.F. AT AROUND 5 PM. THE FRONT AIR BAGS DID NOT DEPLOY WHEN I THINK THEY SHOULD HAVE IS WHAT I AM REPORTING HERE. EVERYTHING FROM THE HOOD DOWN WAS RIPPED OFF THE CAR, NAMELY, THE HEAD LIGHTS, GRILL, TOYOTA EMBLEM, BUMPER, RADIATOR, AND PART OF THE AC SYSTEM. I WAS THE ONLY PERSON IN THE CAR, HAD MY SEAT BELT ON, AND WAS NOT INJURED, AND LUCKILY DID NOT HIT ANY PEOPLE OR ANOTHER VEHICLE. A LADY WHO WITNESSED THE ACCIDENT CALLED AN AMBULANCE (KING-AMERICAN AMBULANCE CO.), S.F. POLICE AND A TOW TRUCK. AAA AUTOMOBILE INSURANCE COMPANY INITIALLY DECLARED THE CAR A TOTAL LOSS (CLAIM #[XXX]) AND THEN OVER A MONTH LATER ON 10-15-20 THEY E-MAIL SAYING THE CAR HAD BEEN DEEMED REPAIRABLE AFTER ALL. NOW, THE CAR IS BEING TOWED TO PIERRE'S AUTO BODY, 1349 NINTH AVENUE, SAN FRANCISCO CA 94122, TEL. (415) 564-0900 AND THE REPAIR WORK IS SCHEDULED TO BEGIN ON THIS FRIDAY MORNING 10-23-20. THE OWNER OF THE SHOPS NAME IS [XXX], AND THE ESTIMATE IS A WHOPPING $8,473.45 DOLLARS. IF THIS REPORT IS REVIEWED SOON ENOUGH, I THINK THE VEHICLE SHOULD BE INSPECTED BY YOUR AGENCY BEFORE REPAIRS BEGIN AND TELL ME WHAT YOU THINK? THE AAA INSURANCE CLAIM ADJUSTERS NAME IS [XXX] AND CAN BE REACHED AT [XXX]. THANK YOU FOR LOOKING INTO THIS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2020
Oct 2020 Crash

AIR BAGS DIDN'T DEPLOY WHEN A MAN RAN A STOP SIGN AND HIT THE FRONT DRIVERS FINDER AND DRIVER DOOR AND THEN THE FRONT OF THE CAR HIT BRICK WALL AND A CHAIN FENCE

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2020
Jun 2020

TL* TAKATA RECALL. THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758), CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2020
Mar 2020

I AM NOT SATISFIED WITH THAT, AFTER ALL I HAVE HAD MY CAR FOR 2 YEARS AND NOW YOU NOTICE THAT THERE IS AN ERROR IN THE AIRBAG? THIS IS SERIOUS AND PEOPLE STILL DIED, AND EVEN THOUGH I HAVE TO WAIT FOR A SOLUTION TO FIX IT? I USE MY CAR EVERY DAY TO WORK AND I'M AT RISK EVERY DAY. HOW IS THE RISK I HAVE TAKEN FOR THESE PAST TWO YEARS? YOU SHOULD INDEMNIFY THE CUSTOMER AND NOT SIMPLY SEND A LETTER THAT IS SEEKING A SOLUTION. ON THE DAY I BOUGHT IT I BOUGHT A CAR THINKING IT WAS IN PERFECT CONDITION AND THEN I RECEIVED A NOTIFICATION THAT THERE IS A RISK, WHICH CAN BE SERIOUS TO MY LIFE AND THAT OF MY PASSENGERS, FAMILY OR FRIENDS. TOTAL NEGLECT.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2020
Feb 2020

I RECEIVED AN EMAIL REGARDING THE RECALL CONCERNING THE AIRBAG. I TOOK IT IN FOR OIL CHANGE ON 2/26/202 AND ASKED REGARDING THIS MATTER AND THEY STATED THEY DO NOT HAVE THE PART AVAILABLE AND WILL CALL ME WHEN ITS AVAILABLE.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2020
Feb 2020 Crash

I WAS INVOLVED IN AN ACCIDENT WHERE THE OTHER DRIVER HIT MY CAR ON THE FRONT LEFT SIDE, CLOSE TO MY DOOR AND THE AIRBAGS DID NOT GO OFF. I DON'T KNOW IF THERE'S ANY OTHER SENSORS IN THE BACK BUT I WAS BIT IN THE BACK AFTER AS WELL AND THE AIRBAGS STILL DID NOT GO OFF. I WAS DRIVING 30MPH ON A CITY STREET.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2020
Dec 2019 Crash Injury

I HAD AN ACCIDENT AND THE AIRBAGS DO NOT DEPLOYED, I ASKED AT KENDALL TOYOTA COLLISION CENTER TO REVIEW WHAT IS THE POSSIBLE CAUSE, THEY DO NOT RESPONSE YET.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2019
Apr 2019 Crash

4/20/19, THE DRIVER INVOLVED WITH THIS VEHICLE LOST CONTROL AND HIT A CURB AT 25 MILE PER HOUR, WELL WITHIN THE SPEED LIMIT AT 45 MPH. AFTER HITTING THE CURB, THE VEHICLE SWERVED INTO A TREE. THE FRONT END OF VEHICLE HIT THE TREE AND THE ENTIRE FRONT END OF VEHICLE WAS SEVERELY DAMAGED BEYOND REPAIR. THIS IS CONSIDERED A "TOTAL LOST." THE VEHICLE WAS EQUIPPED WITH FRONT AND SIDE AIRBAGS, BUT SURPRISINGLY NONE WAS DEPLOYED.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2019
Jan 2019 Crash

HIT A DEER AT APPROXIMATELY 60 MPH, FRONT END OF CAR WAS DESTROYED, WAS A TOTAL LOSS. AIR BAGS DID NOT DEPLOY AT ALL

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Dec 2018 Crash

MY DAUGHTER WAS INVOLVED IN A REAR END COLLISION WITH ANOTHER CAR THAT ABRUPTLY STOPPED TO TURN. SHE WAS ONLY GOING 30 MPH AND HYDO-PLANNED INTO THE CAR AS A RESULT OF THE RAINY CONDITIONS. THERE WAS MINIMAL DAMAGE DONE TO THE VEHICLE THAT SHE HIT BUT HER CAR SUSTAINED SUBSTANTIAL DAMAGE TO THE FRONT END WHICH CAUSED FRAME DAMAGE. THE FRONT END OF THE CAR WAS SEVERELY DAMAGED BUT NONE OF THE AIR BAGS DEPLOYED DESPITE DIRECT DAMAGE TO COLLIDING INTO THE STOPPED VEHICLE.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2018
Oct 2018 Crash Injury

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. WHILE DRIVING 35 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DISLOCATED HER RIGHT SHOULDER, SUSTAINED BACK AND NECK INJURIES, AND BRUISES ON THE RIGHT KNEE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO PAGE TOYOTA (21262 TELEGRAPH RD, SOUTHFIELD, MI 48033, (248) 352-8580) WHERE THE RADIATOR, FRONT BUMPER, FRONT LAMPS, HOOD, AND PASSENGER DOOR WERE REPLACED WITH REFURBISHED PARTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,705.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2018
Oct 2018 Crash

TAKATA RECALL- I WAS INVOLVED IN A SERIOUS FIVE CAR ACCIDENT WHICH MY 2018 TOYOTA COROLLA'S AIRBAG DID NOT DEPLOY.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2018
Feb 2018 Crash Injury

TL* THE CONTACT STATED THAT THE DRIVER OWNED A 2018 TOYOTA COROLLA. WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT. THE DRIVER'S AIR BAG FAILED TO DEPLOY. THE DRIVER WAS FATALLY INJURED DUE TO INJURIES TO THE HEAD, CHEST, AND UPPER BODY. THE CONTACT STATED THAT THE DRIVER MAY NOT HAVE BEEN WEARING A SEAT BELT. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO THE CHEST, RIBS, AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. THE COLUMBIA POLICE DEPARTMENT WAS PRESENT AND FILED REPORT NUMBER: 218158996. THE VEHICLE WAS TOWED TO THE DRIVER'S INSURANCE COMPANY AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *DT UPDATED 12/04/18*JB

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2018
Feb 2018 Crash Injury

TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT AND DRIVER SIDES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT FRACTURED TWO VERTEBRAE IN THE NECK THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BALISE TOYOTA (1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089, (413) 306-3037), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,300.

Type: Vehicle, Vehicle: 2018 TOYOTA COROLLA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2018

Trend Over Time

Complaints by year

Quick Summary

The 2018 Toyota Corolla has 18 Air Bags complaints on file. 14 crashes have been reported. Review the timeline above for detailed owner experiences.