2024 Toyota Corolla Exterior Lighting

The contact owns a 2024 Toyota Corolla. The contact stated while driving 60 MPH, the headlights failed to respond. There was a warning light illuminated that there was a failure with the front headlights. The vehicle was taken to the dealer and the contact was informed that the failure was with the headlight; however, the dealer was not able to repair the headlights. The contact was then informed to take the vehicle to a friend of the dealer. The friend of the dealer confirmed the failure and was unable to repair the headlights. The friend suggested that the vehicle be taken to a Toyota dealer. The vehicle was taken to the dealer and the contact was informed that the headlights were not the OEM headlights. The vehicle was diagnosed with connector failure and that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,311.

My 2024 Carola Hybrid Headlights create blind spot in front of the car at night at 50meters to 100m by Toyota engineer design (there is a corner designed into the line of sight of the headlight). Toyota customer care and the dealer maintenance manager is saying the design is safety tested and approved. It needs to be retested at night!!! This is a clear design defect. It is especially dangerous curving left & making left turns on two way back roads and highways. Have to turn on brights to see but that creates risk to other drivers.

2024 Toyota Corolla SE Low beam headlights have shadows on the driver's side that hang down and obstruct the roadway especially on curves. This is very hazardous and only remedy is to switch to high beams. This issue causes me to either not be able to see the roadway adequately or blind oncoming traffic with high beams. This is an issue on my 2023 as well. Toyota has stated it is normal and as designed. I disagree. Not being able to adequately see the road with low beams is not normal. The problem is better or worse depending on orientation of the road. Shadows on Curves are much worse.

The contact owns a 2024 Toyota Corolla. The contact stated while driving at undisclosed speeds at night, the left lane was blocked out by the headlights. There was a huge shadow obstructing the driver’s view. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to determine there was a failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was designed that way, but no assistance was provided. The failure mileage was approximately 3.