2002 Toyota Highlander Visibility
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING 30 MPH OR GREATER, THE SUN VISOR DROPPED TO A VERTICAL POSITION WHEN THE VEHICLE VIBRATED. THE FAILURE OCCURRED WITHOUT WARNING AND MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE DEALER STATED THAT THE SUN VISOR CLIPS WERE DEFECTIVE. AS OF SEPTEMBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED THE SUN VISOR COULD DROP ON ANY VEHICLE MOVEMENT SUCH AS BUMPS IN THE ROAD, OR APPLYING THE BRAKES. THE SUN VISOR IN THE VERTICAL POSITION BLOCKS THE DRIVERS VIEW OF THE ROAD. UPDATED 09/18/07. *JB
THE SUN VISOR ON MY 2002 TOYOTA HIGHLANDER KEEPS FALLING DOWN INTO MY SIGHT OF VISION. I BELIEVE TOYOTA AND YOUR OFFICE SHOULD INVESTIGATE THIS INCIDENT. IT IS BECOMING A SAFETY HAZARD AND IT IS VERY WIDE SPREAD ON MANY OF TOYOTA VEHICLES. YOU ONLY HAVE TO SEARCH THE INTERNET TO SEE HOW MANY OTHER COMPLAINTS THEY ARE . *JB
FAILURE OF DRIVERS SIDE AND PASSENGER SIDE SUN VISORS TO STAY IN THEIR NON- USE POSITION. BOTH VISORS FALL WITHOUT ASSISTANCE AND BLOCK VISION CAUSING A SAFETY ISSUE. *NM
WHILE DRIVING THE DRIVER SIDE SUN VISOR FALLS DOWN AFTER HITTING MILD BUMP IN ROAD. *TR
SUN VISOR, WHEN FLIPPED FORWARD AS FAR AS IT COULD GO, WOULD IMMEDIATELY DROP DOWN TO A VERTICAL POSITION, THUS BLOCKING MY VIEW. I HAD TO BEND DOWN TO PEEK BELOW THE SUN VISOR. *JB
2002 HIGHLANDER DRIVER SIDE SUN VISOR FALLS DOWN UNEXPECTEDLY WHILE DRIVING AND AT TIMES WILL NOT REMAIN IN THE UP POSITION, THUS HINDERING VIEW AT TIMES. *JB
2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR CONTINUALLY FALLS DOWN WHILE DRIVING. SERIOUS SAFETY ISSUE BECAUSE WHEN IT HAPPENS IT BLOCKS THE DRIVERS VIEW UNEXPECTEDLY. *JB
SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES ARE DEFECTIVE. THEY KEEP FALLING DOWN AND NOTHING I'VE TRIED WILL KEEP THEM IN PLACE. THIS IS A MAJOR HAZARD AS IT COULD REALLY HURT SOMEBODY IN AN ACCIDENT. THIS SEEMS TO BE A VERY COMMON PROBLEM. SEE FOLLOWING LINKS: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM/ HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM-2/ TOYOTA CHARGES OVER $600 FOR THE DRIVER'S SIDE, WHICH WE CANNOT AFFORD. *NM
DRIVER SIDE VISOR WILL NOT STAY UP, KEEPS FALLING DOWN AND DISTRACTING ME. THE PROBLEM IS INSIDE THE VISOR, I RARELY USE THE VISOR, BUT IT DOES HAVE THE HOMELINK GARAGE DOOR OPENER, WHICH I USE DAILY. *NM
SAFETY PROBLEM/ACCIDENT POTENTIAL: DRIVERS SIDE SUN VISOR PROBLEM. VISOR DOES NOT STAY IN UPRIGHT (AGAINST THE ROOF) POSITION. WHEN DRIVING, IT CAUSES A SAFETY HAZARD BY BLOCKING MY VIEW OF THE ROAD BECAUSE IT FALLS DOWN INTO THE VERTICAL POSITION. *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SUN VISOR ON BOTH THE DRIVER AND PASSENGER SIDE WILL NOT LOCK AND FALLS DOWN INTO THE OCCUPANT'S VIEW LIMITING VISIBILITY. THE DEALER DETERMINED THE ROD WITHIN THE VISORS WERE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. UPDATED 9/13/2006 - THE MANUFACTURER HAS BEEN CONTACTED. THE MANUFACTURE ADVISED THE CONSUMER TO CONTACT THE DEALER. THE DEALER DETERMINED THAT THERE WAS NO METHOD TO REPAIR THE VISORS AND THAT THEY HAD TO BE REPLACED. *NM
I PURCHASED A 2001 HIGHLANDER, WHICH THE DMV CLAIMS IS 2002 (DESPITE THE FACT THAT TOYOTA SOLD IT TO ME USED AS A 2001 HIGHLANDER). ITS SUN VISOR WON'T STAY IN PLACE AND KEEPS HANGING DOWN, IMPAIRING MY VISIBILITY, MOSTLY THE TRAFFIC LIGHTS. IT IS EXTREMELY DANGEROUS. IT COSTS OVER $600 TO REPLACE THE VISOR WITHOUT WARRANTY AND IT REALLY SHOULD BE DONE FOR FREE, GIVEN HOW MANY OTHER PEOPLE I KNOW WITH THE SAME PROBLEM. *JB
BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS FALL DOWN IN YOUR FACE WHILE DRIVING. OBSCURES VIEW AND THERE COULD BE AN ACCIDENT. DEALER WANTS $667.00 TO REPLACE. TOYOTA CORPORATION SHOULD PAY FOR IT. *NM
2002 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR FALLS WITHOUT WARNING. THE VISOR FALLS DOWN WILL NOT STAY UP. WHEN THIS HAPPENS YOUR VISION IS UNEXPECTEDLY BLOCKED. I HAVE TRIED SECURING THE VISOR BUT NOTHING HELPS. *NM
DRIVER SIDE SUN VISOR WILL NOT STAY UP. DROPS DOWN WHILE DRIVING BLOCKING DRIVER'S VIEW OF THE RODE. PER TOYOTA DEALER, NEW SUN VISOR REQUIRED AT A COST OF $600 PLUS LABOR. *NM
DRIVER-SIDE SUN VISOR KEEPS FALLING STRAIGHT DOWN, AND CAUSES NEARLY NO VISIBILITY WHILE DRIVING. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM WITH THE '02 HIGHLANDERS. THIS SHOULD BE A RECALL AS IT CAN CAUSE A SERIOUS ACCIDENT. *JB
THE DRIVER SUN VISOR IS VERY LOOSE AND OFTEN DROPS DOWN WHILE DRIVING THE VEHICLE. SOMETIMES THIS IS JUST A DISTRACTION BUT CAN EASILY CAUSE AN ACCIDENT. *JB
DRIVER'S SIDE SUN VISOR WILL NOT STAY IN POSITION. IT WILL ONLY HANG STRAIGHT DOWN, BLOCKING THE VIEW OF THE DRIVER. VISOR HAS NOT BEEN USED IN ANY UNUSUAL MANNER - THE TENSION IN THE VISOR IS SIMPLY GONE. *JB
2002 TOYOTA HIGHLANDER - DRIVER SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION AND WILL NOT STAY IN THE SUN SHADE POSITION. IT FALLS HALF WAY AND IS RIGHT IN THE LINE OF SIGHT OF THE DRIVER. THIS IS AN EXTREMELY UNSAFE CONDITION. HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM-2/ TOYOTA CLAIMS THAT THIS IS A WARRANTY ISSUE. THERE ARE MANY RECORDED CASES OF THIS PROBLEM AND TOYOTA IS NOT ADMITTING THAT THERE IS A SAFETY ISSUE. *NM
DRIVERS AND PASSENGER SUN VISORS FALL DOWN OBSCURING VISION WHEN GOING OVER SLIGHTEST BUMP IN THE ROAD - THERE ARE NUMEROUS OTHER COMPLAINTS REGARDING THIS ON THE TUNDRASOLUTIONS.COM WEBSITE. *JB
I HAVE A 2002 TOYOTA HIGHLANDER THAT HAS A DRIVER SIDE VISOR THAT WILL NOT STAY UP AND A PASSENGER THAT POPS DOWN EVERY TIME I HIT A BUMP IN THE ROAD. MY DEALER WANTS TO SPLIT THE COST WHICH IS OVER $600 (HOMELINK VERSION) AND A LESS FOR THE PASSENGER SIDE. THIS PROBLEM BEGAN 18 MONTHS AGO WHEN I HAD ONLY 40,000 MILES ON THE VEHICLE - JUST OUT OF MANUFACTURES WARRANTY - THIS ALSO WAS NOT COVERED UNDER MY 100000 MILE EXTENDED WARRANTY. I SEE MANY OTHER OWNERS HAVE REPORTED THIS PROBLEM. WITHOUT THE VISOR IT IS DIFFICULT TO DRIVE INTO THE SUN AT RUSH HOUR. ALSO, WITH IT FALLING DOWN ALL THE TIME IT IS DANGEROUS TO NOT LEAVE TIED UP AND UNUSABLE. *NM
TOYOTA HIGHLANDER 2002 DRIVER SIDE VISOR DOES REMAIN IN POSITION. IT FALLS TO FULL DOWNWARD POSITION, BLOCKING VIEW TO ROAD. *NM
TOYOTA HIGHLANDER SUN VISOR DOES NOT STAY IN PLACE AND SUDDENLY DROPS DOWN; IMPAIRING DRIVER'S VISION. *NM
SHORTLY AFTER THE EXPIRATION OF THE MANUFACTURER'S WARRANTY, MY 2002 TOYOTA HIGHLANDER BEGAN EXPERIENCING THE FOLLOWING PROBLEM. THE SUN VISORS ON BOTH THE DRIVER AND PASSENGER SIDE HAS BECOME LOOSE AND OPENS UP WHEN THE VEHICLE TRAVELS OVER EVEN THE SLIGHTEST BUMP ON THE ROAD. THE UNEXPECTED DROPPING OF THE SUN VISORS IN THE DRIVER'S FIELD OF VISION IS AT BEST DISTRACTING AND AT WORST ACCIDENT CAUSING. LOCAL TOYOTA DEALERSHIP WANTS TO CHARGE $600 TO REPLACE JUST THE DRIVER'S SIDE SUN VISOR. I BELIEVE THAT TOYOTA SHOULD RECALL MY VEHICLES AND OTHERS WITH SIMILAR PROBLEMS AND REPLACE THE DANGEROUSLY DEFECTIVE SUN VISORS FREE OF CHARGE. *JB
TOYOTA 2002 HIGHLANDER DRIVER SIDE SUN VISOR KEEPS FALLING DOWN AND ALMOST CAUSED AN ACCIDENT WHILE I WAS DRIVING THE CAR. *JB
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2002 Toyota Highlander has 113 Visibility complaints on file. Review the timeline above for detailed owner experiences.