40 complaints reported

2018 Toyota Highlander Power Train

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
40
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

The transmission makes a whining noise, especially when pulling, as in driving up an incline. I took the 2018 Highlander to Rusty Drewing Toyota in Jefferson City, MO to be diagnosed. They said the transmission needs to be replaced. In researching the problem, I found a bulletin/recall: 7A61K20482. The bulletin says the serial number must be before 7A617E03416. I want to get on your list and hopefully, be able to get some kind of relief for this problem.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Dec 2025
Jan 2025

The transmission has failed after only 39,000 miles. As a result, the vehicle would not accelerate which lead to a dangerous situation while crossing an intersection. No engine light was shown and no sensors were triggered on the onboard computer so it was impossible to know there was an issue.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2025
Dec 2024

The contact owns a 2018 Toyota Highlander. The contact stated that while driving at various speeds and attempting to accelerate, the transmission whined abnormally loud. No warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced due to internal failures. The vehicle was not repaired because the warranty had expired. The manufacturer was notified of the failure by the local dealer. The failure mileage was approximately 107,000.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jan 2024
Dec 2024

Transmission developed whine at 64,000 miles similar to the whine/issues experienced for customers covered under Toyota's ZJC Customer Support Program. My VIN was not in the range of impacted units, but had the same issue/failure.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2024
Dec 2024

My 2018 Highlander Transmission (8 speed model UA80) began a whine noise characteristic of Customer Support Bulletin POL19-04 when the vehicle hit 101k miles. Toyota performed an inspection on 8/9/2024 and recommends full transmission + transfer case replacement. The dealer confirmed also confirmed the issue is characteristic of POL19-04, but because the vehicle was manufactured 6-months after vehicles bracketed in POL19-04 (based on the transmission serial number) it is not included in the support program therefore not covered. Toyota UA80 transmissions have continued to have this issue (example - T-SB-0008-21 for '21 UA80 transmission). While Toyota acknowledges replacement of transmission is necessary to maintain a safe drivetrain, no customer-facing error messages are evident. Also note - transmission fluid has been maintained only using Toyota's recommended Fluid (Toyota branded WS ATF) at Toyota's specified intervals.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Sep 2024
Nov 2024

Vehicle started making a whining noise and diagnosed at Lancaster Toyota as needing a new transmission at a cost of $8500. Ended up having transmission replaced at a local transmission repair shop for $7000.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Aug 2024
Nov 2024

I brought my car to the dealership due to a small whining noise when accelerating over 30mph. Technician determined the noise is coming from internal transmission failure and recommended replacement. The small whining noise was the only indication something was wrong. No check engine or warning lights on my dashboard. The car is under 50,000 miles at the time.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2024
Nov 2024

Whining noise from transmission on 2018 Toyota Highlander XLE model . Toyota has acknowledged this on large numbers of vehicles manufactured during the same year (TSB-0160-18). They have a voluntary recall for some of these vehicles during this year (2018), but not all of them. The transmission can fail which would cause the vehicle to stop running. On a highway or busy road, this presents a very large danger to both the vehicle occupants and also other people on the road. The vehicle has been inspected by both the dealership an an independent transmission shop and identified as the same transmission issue. Toyota will not correct this issue other than to say the transmission needs to be replaced as it will fail at some point in time. No other warning indicators other than the whining sound from the transmission. The symptoms appeared around 48700 miles on the vehicle.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Mar 2024
Jul 2024

The contact owns a 2018 Toyota Highlander. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 130,000.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2024
May 2024

Transaxle/Transmission failed at approx 67000 Miles. Emits a whining sound, very similar to symptoms as other transaxle/transmissions from model yr 2017 covered by the manufacturer for replacement of transaxle/transmission. This vehicle, model year 2018, is not covered by the existing transaxle/transmission replacement program, as explained by the dealership. Yet reviewing many forums, it is said that many of the later 2017/2018 Highlanders received the same transaxle/transmissions as the model year 2017 covered for replacement by the manufacturer, hence they exhibit the same symptoms when they fail. Estimated cost to replace the transaxle/transmission by the dealership $ 8000.00. The manufacturer needs to step up.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2024
Dec 2023

My transmission started making a whine sound upon acceleration, and at times hesitation of acceleration (inconsistent). Toyota Service identified the issue in 2018 as a defective part from manufacturing and related in the repair notice to Toyota Service Bulletin TSB-160-18 which states certain Highlanders (my year and model) have an issue with a defective part in the transaxle/transmission. Toyota issued an extended warranty for the problem in 2020 (unlimited miles for coverage). I was then told that it then DIDN'T apply to my VIN, even tho it was the problem diagnosed by a Toyota service technician associated with the TSB above, so they wouldn't cover thru the extended warranty. Told me that I have to pay for a new transmission over $9,000. My understanding (I cannot verify) that the initial service bulletin was expanded to cover more models in 2021, then removed the extended warranty, and did not issue a recall. Apparently Toyota is aware of a serious transmission problem caused by a defective part, and it is wider issue. This needs to be addressed as it is a significant hazard and danger Toyota is aware of, and not the cause of normal and expected wear and tear. I need help addressing this with TOyota and want to be sure the problem gets fixed before injuries occur. Toyota has multiple bulletins in the NHTSA data for this issue from before and after this issued bulletin demonstrating on ongoing issue. I tried to upload the TSB and the repair documentation but your system is not allowing

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Nov 2023
Dec 2023

Our transmission has a known manufacture air We have called Toyota several times and they refuse to do anything about this are transmission is going out which could cause a safety issue when driving down the road It's the UA80 TRANSMISSION Toyota is doing a customer support program on this particular transmission but due to the fact ours falls six months after the manufacturer date it doesn't fall within that area this is a manufacturer air due to a bolt not being bent over far enough I feel with the transmission issues that it can cause like serious problems including safety among ourselves or others in Toyota is ignoring this is when brought to them

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jun 2022
May 2023

Hard downshift striking fear!

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: May 2023
Mar 2023

The transmission had a growling noise at low speeds. The dealer said that a new transmission is needed. Online complaints show that a badly designed transmission is failing very early in this vehicle and a class action lawsuit was filed because of this transmission.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Jul 2023
May 2022

Transmission case is porous. Toyota calls transmission oil moving through housing, weeping, not leaking and is not a warranty. Toyota dealers hide the porous condition with a coating. Regular underbody car wash removes the coating. Catastrophic failure possible.

Type: Vehicle, Vehicle: 2018 TOYOTA HIGHLANDER, Manufacturer: Toyota Motor Corporation
Incident: Dec 2021

Trend Over Time

Complaints by year

Quick Summary

The 2018 Toyota Highlander has 40 Power Train complaints on file. Review the timeline above for detailed owner experiences.