2007 Toyota Prius Exterior Lighting

I OWN A 2007 TOYOTA PRIUS. WHEN THE CAR WAS LESS THAN A YEAR OLD, THE LIGHTS BEGAN TO GO OFF AND ON. DUE TO MY MILEAGE THE DEALERSHIP REFUSED REPAIR. FILED A FORMAL COMPLAINT WITH TOYOTA 7/2009, AGAIN REPAIR REFUSED. BY FLIPPING THE SWITCH THEY WOULD COME BACK ON AND WORK SPORADICALLY. THE FLICKERING CAUSES THE BULBS TO BLOW. AS OF TODAY, BOTH HEADLIGHTS STOPPED WORKING AT THE SAME TIME, CAUSING ME TO HAVE TO STOP DRIVING. REPLACING THE BULB DOES NOT FIX THE PROBLEM. PREVIOUS DEALERSHIP IN JOHNSON CITY, TN ACKNOWLEDGE DEFECT BUT ONLY OFFERED TO PAY $400 TOWARDS REPAIR. SEEMS THIS ISSUE WON'T BE ADDRESSED UNTIL A DEATH OR ACCIDENT OCCURS. CAR IS VERY UNSAFE AT NIGHT WITHOUT WORKING LIGHTS! *TR

HEADLIGHT(S) GO OFF AND PEOPLE HAVE STOPPED TO TELL US THAT ONE OF LIGHTS MUST BE BURNED OUT. PREVIOUSLY WE HAD NOTICED OTHERS BLINKING THEIR LIGHTS AT US BUT WE JUST THOUGHT IT WAS BECAUSE OUR LIGHTS WERE ON, NOT THAT ONE OR BOTH WEREN'T ON. THERE IS A PERIOD OF TIME, USUALLY 1 OR TWO WEEKS, AND IT WILL HAPPEN AGAIN. WE HAVE FOUND THAT IF WE TURN OFF THE CAR AND TURN IT BACK ON THAT THE LIGHT(S) WORK..............BUT FOR HOW LONG? IT'S IS VERY SCARY AT NIGHT BUT SO FAR WE HAVE BEEN LUCKY AND WE VERY SELDOM DRIVE AT NIGHT. *TR

I OWN A 2007 TOYOTA PRIUS SPORT EDITION. ONE EVENING ON MY WAY HOME I GOT PULLED OVER FOR HAVING A HEADLIGHT OUT. THAT EVENING AFTER GOING HOME, I GOT IN MY CAR TO HEAD BACK OUT AND MY WIFE FOLLOWED ME INTO THE GARAGE AND NOTICED AS I WAS PULLING OUT THAT MY HEADLIGHTS WERE BOTH ON. THAT IS WHAT ALERTED ME TO THE PROBLEM WHICH IS THAT MY HEADLIGHTS GO OFF RANDOMLY. SOMETIMES IT IS THE PASSENGER SIDE HEADLIGHT, SOMETIMES THE DRIVER'S SIDE. WHEN ONE GOES OUT I CAN USUALLY GET IT TO COME BACK ON BY TURNING MY LIGHTS OFF AND THEN BACK ON. THE WORST CASE OF THIS IS THAT ONE EVENING AFTER LEAVING MY IN-LAWS HOUSE I HAD TO TURN ON MY BRIGHT LIGHTS BECAUSE THEY DON'T HAVE STREETLIGHTS IN THEIR NEIGHBORHOOD. AS SOON AS I TURNED ON MY BRIGHTS, BOTH LIGHTS WENT OUT COMPLETELY. IT WAS INSTANTLY DARK AND I HAD TO SLAM ON BREAKS. IT TOOK ME A SECOND TO REALIZE WHAT WAS GOING ON. I TURNED MY LIGHTS OFF AND BACK ON AND THEY WORKED LONG ENOUGH FOR ME TO GET HOME. IT IS NOT UNUSUAL FOR ONE OF MY LIGHTS TO GO OUT ON A DAILY BASIS. I BEGAN RESEARCHING THIS AND FOUND NUMEROUS OTHER COMPLAINTS JUST LIKE MINE FROM OTHER PRIUS OWNERS (HTTP://TINYURL.COM/YECDLAE) I TOOK MY CAR TO THE TOYOTA DEALER AND THE GUY THERE BASICALLY TOLD ME ASIDE THAT I COULD GET THE BULB REPLACED BUT JUST BETWEEN US THAT WASN'T GOING TO SOLVE THE PROBLEM. HE SAID MY BEST BET WAS TO FILE A COMPLAINT AND HOPE FOR A RECALL. *TR

I HAVE A 2007 PRIUS. THE LAST 3 MONTHS MY HEADLIGHTS HAVE INTERMITTENTLY FLICKERED, AND GONE OUT. I REC'D A LETTER FROM TOYOTA STATING THAT THIS WAS A COMMON PROBLEM WITH 2006-2009 PRIUS'. REPLACING THEM WILL COST $300 +, I HAVE RESEARCHED THIS PROBLEM ON THIS WEBSITE, AND THE PROBLEM IS CONSISTENT! IF THIS IS A TOYOTA DEFECT, WHY ARE WE PAYING FOR THESE BULBS? THIS IS A SAFETY ISSUE! *TR

WHILE DRIVING MY 2007 PRIUS TO SONOMA FOR THE WEEKEND BOTH OF MY HEADLIGHTS FAILED TO WORK SIMULTANEOUSLY!! THIS LEFT ME DRIVING IN COMPLETE DARKNESS AT 60MPH AND MY 5 YEAR OLD IN THE BACK SEAT! IT WAS TERRIFYING FOR THAT SECOND IN WHICH I HAD NO LIGHT SOURCE WHATSOEVER. NO STREETLIGHTS, NO HEADLIGHTS, NOT EVEN ANY MOONLIGHT! THIS COULD HAVE CAUSED A SERIOUS CRASH AS I WAS ON UNFAMILIAR ROADS AND I HAD TO TURN MY LIGHTS ALL THE WAY OFF AND THEN ON AGAIN TO GET ANY SOURCE OF LIGHT! I HOPE SOMEONE AT THIS AGENCY IS PLANNING ON DOING SOMETHING ABOUT THIS BEFORE SOMEONE GETS KILLED! I KNOW I'M NOT THE ONLY ONE WITH THIS PROBLEM OUT THERE! *TR

MY 2007 PRIUS HID HEADLIGHT GOES OUT RANDOMLY. THIS PROBLEM WAS FIRST OBSERVED ON PASSENGER SIDE HEADLIGHT AT APPROXIMATELY 30,000 MILES AND NOW FAILING ON DRIVER SIDE AS WELL. THE VEHICLE IS NOW AT 54,000 MILES. I TURN THE SWITCH OFF THEN ON AGAIN; IT WOULD WORK FOR AWHILE BUT WOULD GO OUT AGAIN. THIS OCCURS EVERY TIME I USE THE HEADLIGHTS AND THE FAILURE FREQUENCY IS INCREASING. THESE EXPANSIVE HID HEADLIGHTS ARE NOT RELIABLE AND PUT OCCUPANTS AT EXTREME RISK WHILE DRIVING ON DARK ROADWAYS. THIS IS A SERIOUS SAFETY PROBLEM. I CANNOT AFFORD TO SPEND OVER $600 TO REPLACE THE HEADLIGHTS THAT WILL FAIL AGAIN SHORTLY. STANDARD, INEXPENSIVE HALOGEN HEADLIGHTS ARE MORE RELIABLE AND HAVE LONGER LIFE. THESE HID HEADLIGHTS ARE DEFECTIVE AND NEED TO BE RECALLED BY TOYOTA AND REPLACED WITH DEPENDABLE HID HEADLIGHTS. *TR

2007 TOYOTA PRIUS. THE HID LIGHTS JUST TURN OFF FOR NO REASON. IT IS RANDOM. IT IS A GREAT DANGER WHEN IT IS DARK AND THE LIGHTS JUST GO OFF. WE ARE IN A RURAL AREA SO THERE ARE NO LIGHTS NEAR THE ROAD WHEN IT HAPPENS. AT THIS POINT IF I TURN THE LIGHTS OFF AND BACK ON THEY COME BACK. THIS HAS BEEN AN INTERMITTENT PROBLEM FOR A FEW MONTHS. THE BIGGER ISSUE IS THAT THE DEALER DOES NOT KNOW WHAT CAUSES THIS AND WANTS TO SPEND OVER $1000.00 IN TRIAL FIXES.*TR

THE HEADLIGHTS ON OUR 2007 TOYOTA PRIUS GO OUT AT RANDOM INTERVALS -- IT APPEARS TO BE RELATED TO THE BALLAST CONTROLLING THE LIGHTS. THE FAILURE HAPPENS CONSTANTLY -- PROBABLY AT LEAST EVERY FEW MINUTES WHILE DRIVING. SOMETIMES ONE HEADLIGHT, SOMETIMES BOTH. IT CAN BE "FIXED" TEMPORARILY BY TURNING THE LIGHTS OFF AND ON, ONLY TO REPEAT ITSELF SHORTLY THEREAFTER. THE REPLACEMENT COSTS OF THE SYSTEM ARE EXTREMELY PROHIBITIVE ($1,000), AND OBVIOUSLY, THIS IS A VERY DANGEROUS SITUATION WHEN DRIVING AT NIGHT. I HAVE BEEN DRIVING AND HAD BOTH LIGHTS GO OUT SIMULTANEOUSLY ON A DARKENED HIGHWAY, WHICH IS TERRIFYING. *TR

THE DRIVER SIDE HID HEADLIGHTS WERE FAILING INTERMITTENTLY. AT ONE POINT ALL OF THE HEADLIGHTS FAILED WHILE DRIVING AT NIGHT ON THE HIGHWAY. FOG LAMPS WERE STILL WORKING. REPLACED THE DRIVER SIDE HEADLIGHT. 2 MONTHS LATER PASSENGER SIDE HEADLIGHT STARTED WORKING INTERMITTENTLY. DIDN'T WAIT FOR A COMPLETE FAILURE TO HAPPEN WHILE I WAS ON THE HIGHWAY AGAIN. REPLACED PASSENGER SIDE HEADLIGHT. *TR

TOYOTA PRIUS 2007: WE OWN THIS VEHICLE WHICH HAS LESS THEN 80K MILES ON IT AND THE HEADLIGHTS TURN OFF WHEN IN USE. THEY DO NOT BOTH GO OUT, IT IS USUALLY FIRST THE PASSENGER SIDE, THEN I WILL HAVE TO TURN THEM OFF AND BACK ON TO GET IT WORKING AGAIN. THEN, AFTER A FEW MINUTES, THE DRIVER'S SIDE LIGHT TURNS OFF. WHO HAS EVER HEARD OF HEADLIGHTS DYING OUT SO EARLY? I READ THAT THERE WAS A SIMILAR PROBLEM ON THE 2005 MODEL SO I CALLED MY LOCAL LANSING, MI TOYOTA DEALERSHIPS SERVICE DEPARTMENT. THEY SAID THAT IT IS LIKELY THAT THEY ARE JUST GOING OUT. I INFORMED HIM OF THE MILEAGE AND HIS RESPONSE WAS "WELL, THEY ARE UP TO FOUR YEARS OLD." AGAIN, I ASKED WHO HAS EVER HEARD OF BUYING A NEW VEHICLE SUCH AS WE DID WITH THIS ONE, AND THEN THE HEADLIGHTS LASTING ONLY A FEW YEARS, WELL UNDER 100K, NOT TO MENTION THE PRIOR RECALL? THEY SAID WELL IF IT IS A COMPUTER SOFTWARE PROBLEM, INSTEAD OF JUST REPLACING THE BULBS YOU ARE LOOKING AT A THOUSAND PLUS DOLLARS FOR REPAIR. I BELIEVE THIS IS JUST A WAY FOR THEM TO NOT LOSE MONEY AS THERE ARE OTHER DANGEROUS PROBLEMS WITH THESE MODELS. I HAVE CHILDREN AND I DO NOT WANT TO BE DRIVING DOWN THE ROAD IN THE EVENING AND THEN I SUDDENLY LOSE THE ABILITY TO HAVE HEADLIGHTS ALTOGETHER! IS THAT WHAT IT WILL TAKE FOR A RECALL TO HAPPEN? I HOPE YOU CAN HELP. *TR

DRIVERS SIDE HEADLAMP GOES OUT AND COMES BACK ON - GETS DIMMER AND GOES OUT AGAIN. 2007 PRIUS. *TR

2007 PRIUS, WITH HID HEADLIGHTS. BOTH LIGHTS GO OUT AT THE SAME TIME, LEAVING YOU IN TOTAL DARKNESS. WHEN YOU TRY TO TURN THE HIGH-BEAMS ON IN THIS CONDITION THE ENTIRE DASH LIGHTING SYSTEM BLACKS OUT. THIS HAS HAPPENED ON NUMEROUS OCCASIONS BEFORE WE ACTUALLY UNDERSTOOD THEY PROBLEM. IT WAS VERY INFREQUENT AT FIRST, STARTING ON THANKSGIVING 2009. IT HAS HAPPENED TWICE THIS PAST WEEKEND. I HAVE CALLED A TOYOTA DEALER AND THEY TELL ME WE NEED TO REPLACE THE HEAD LAMPS. I FIND IT EXTREMELY DIFFICULT TO BELIEVE THAT THE ENTIRE LIGHTING FAILS, BECAUSE OF A BAD HEADLIGHT, LET ALONE ADD IN THE ATTEMPT TO SWITCH ON THE HIGH BEAMS AND THE ENTIRE DASH LIGHTS GO OUT. WE HAVE NOT BEEN ABLE TO GET THE CAR TO A DEALERSHIP YET DUE TO SCHEDULING. *TR

TOYOTA PRIUS 2007 PASSENGER HID (HEADLAMP) GOES OFF AND ON. LAMP OR CONTROLLER? NO KNOWN EVENT HAS CAUSED THIS. BECAUSE IT CORRECTS FOR NO APPARENT REASON WE ARE CONFUSED. *TR

2007 TOYOTA PRIUS. DRIVER'S SIDE HEADLIGHT GOES OFF INTERMITTENTLY. FIRST IT BECOMES DIM, THEN COMPLETELY GOES OUT. IF I TURN THE LIGHT SWITCH OFF AND ON IT WILL GO BACK ON FOR A SHORT TIME, BUT THEN GOES OFF AGAIN. FIRST NOTICED THE PROBLEM DRIVING ON HIGHWAY AT NIGHT DURING A RAIN STORM AND HAD DIFFICULTY SEEING. *TR

HEADLIGHTS KEEP GOING OFF INDEPENDENT OF EACH OTHER AND I HAVE TO TURN OFF LIGHTS TO GET IT TO TURN ON. *TR

TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS SHUT OFF. HE WAS ABLE TO TURN THE HEADLIGHTS ON AND THEY BEGAN TO FUNCTION NORMALLY. THE HEADLIGHTS BEGAN TURNING OFF AND ON EVERY DAY; OCCASIONALLY ONE OR BOTH HEADLIGHTS WOULD CONTINUE TO SHUT OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE ENTIRE HEADLIGHT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AND THE CONTACT HAD NOT CALLED THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 65,000.

I HAVE A 2007 TOYOTA PRIUS. IN JULY 2009 ONE HID HEADLIGHT BEGAN FLICKERING. THE DEALER TOLD ME HE WOULD HAVE TO REMOVE THE BUMPER TO REPLACE THE HEADLIGHT AND RECOMMENDED I REPLACE BOTH HEADLIGHTS AT THE SAME TIME. I DID AND THE TOTAL COST $545. THE VEHICLE HAD 44,000 MILES AT THE TIME AND ONLY 2 YEARS OLD. I WROTE A LETTER TO TOYOTA COMPLAINING ABOUT THE FAILURE OF THE BULB SO SOON, THE POOR DESIGN THAT REQUIRED THE BUMPER TO BE REMOVED, AND THE TOTAL COST...I NEVER RECEIVED A RESPONSE. THIS YEAR I WAS THE RECIPIENT OF THE "2006-2009 MODEL YEAR PRIUS HID HEADLIGHT CUSTOMER SUPPORT PROGRAM". I SENT IN ALL OF THE REQUIRED INFORMATION AND WAS RECENTLY TOLD I WOULD RECEIVE $51 FROM THE PROGRAM. THAT IS A FAR CRY FROM THE $545 I SPENT. *TR

THIS COMPLAINT INVOLVES A 2007 TOYOTA PRIUS ON WHICH THE HEADLIGHTS WENT OUT SUDDENLY. MY WIFE AND I BOTH EXPERIENCED SINGLE HEADLIGHTS AND TAILLIGHTS GOING OFF INTERMITTENTLY IN EARLY 2009. THEN ONE NIGHT WHEN WE WERE RETURNING HOME ALL OF THE LIGHTS IN THE VEHICLE WENT OUT INCLUDING THE HEADLIGHTS. WE WERE ON A HILLY ROAD IN THE FOOTHILLS OF SOUTH CAROLINA AND WERE FORTUNATE NOT TO HAVE HAD AN ACCIDENT. WE TURNED OFF THE IGNITION, AND WHEN WE TURNED IT BACK ON, THE LIGHTS CAME BACK AND WE MADE IT HOME. WE TOOK OUR PRIUS IN TO JIM BARKLEY TOYOTA IN ASHEVILLE, NC WITHIN A FEW DAYS AND REPORTED THE PROBLEM. THEY CHECKED OUT THE VEHICLE, FOUND NOTHING WRONG, AND SAID THAT WAS ALL THEY COULD DO. WHEN WE TOLD THEM THAT WE COULD HAVE BEEN KILLED AND WERE STILL WORRIED THAT THE FAILURE COULD HAPPEN AGAIN, THEY SAID THAT THERE WERE 1,000 MILES OF WIRE IN THE CAR AND THEY COULDN'T CHECK IT ALL. WE WERE NOT HAPPY, BUT THEY OFFERED NO FURTHER HELP. THEN, AT ONE OF OUR SUBSEQUENT 5,000 MILE SERVICE CHECKS AT JIM BARKLEY TOYOTA, WE WERE TOLD THAT THEY HAD REPLACED OUR HEADLAMPS AT NO CHARGE TO US. SEVERAL MONTHS AFTER THIS WE RECEIVED A NOTICE (NOT A SERVICE RECALL BULLETIN) THAT HID HEADLAMP BULBS "MAY FLICKER OR INTERMITTENTLY BE INOPERABLE." THE NOTICE DIDN'T SAY THAT HEADLIGHTS GOING OUT IN THE DARK COULD BE DANGEROUS, BUT IT WOULD SEEM OBVIOUS THAT THIS WAS TRUE. I AM WRITING THIS COMPLAINT BECAUSE I BELIEVE THAT TOYOTA HAD KNOWN THERE WAS A PROBLEM WITH THEIR HEADLIGHTS AND SIMPLY STONEWALLED US WHEN WE FIRST REPORTED IT. I AM NOT SEEKING COMPENSATION OR REDRESS, BUT I WANT TO REPORT WHAT SEEMS TO BE ARROGANCE AND DENIAL ON THE PART OF TOYOTA. WE ARE FORTUNATE THAT WE WERE NOT INJURED OR KILLED, AND SO IS TOYOTA. *TR

HEADLIGHTS ON 2007 PRIUS CONTINUE TO GO OUT DURING DRIVING. I HAVE BEEN ON THE HIGHWAY AND HAD BOTH LIGHTS GO OUT WITHOUT KNOWING IT. I FEEL VERY UNSAFE IN THIS CAR. TOYOTA QUOTES OVER $150 FOR PARTS TO REPLACE EACH LIGHTBULB. WHICH, I AM TOLD, MAY NOT CORRECT THE PROBLEM, IT MAY BE IN THE CONTROLLER. *TR

I HAVE A 2007 TOYOTA PRIUS WITH ONLY 20,000 MILES. THE HEADLIGHT WORKS RANDOMLY. IT APPEARS TO BE A WIDESPREAD PROBLEM WITH OTHER PRIUS. *TR

AT ANY TIME WHILE DRIVING ONE HEADLIGHT GOES OUT. BOTH LIGHTS MUST BE TURNED OFF AND BACK ON THEN LIGHT COMES ON. SOMETIMES IT GOES RIGHT OUT AGAIN. CAR HAS THE OPTIONAL HID HEADLIGHT SYSTEM. *TR

HID HEADLIGHT GOES ON AND OFF. ONCE IT GOES OFF, IT COULD BE TURNED BACK ON BY FLICKING THE SWITCH OFF AND BACK ON AGAIN. SOMETIMES IT DOESN'T COME ON AT ALL OR SUDDENLY GOES OFF WHILE THE VEHICLE IS IN MOTION. TW*

ONE OR BOTH HEADLIGHTS SPONTANEOUSLY TURN OFF. IT HAPPENS AT LEAST ONCE PER NIGHT AND SOMETIMES MANY TIMES. OFTEN I CAN PULL OVER AND TURN THEM ON AND OFF UNTIL THE PROBLEM CORRECTS. AT FIRST TOYOTA SAID THERE WAS NOTHING WRONG. THEN THE PASSENGER SIDE WENT OUT COMPLETELY AND THE DRIVER'S SIDE WAS STILL INTERMITTANT. TOYOTA THEN REPLACED THE PASSENGER SIDE HEADLIGHT AND THE DEALER TOLD ME THE TOYOTA WARRANTY MANAGER WOULDN'T LET THEM REPLACE BOTH. LATER THE SECOND HEADLIGHT WENT OUT COMPLETELY AND TOYOTA REFUSED TO FIX IT BECAUSE MY CAR HAD PASSED THE 36,000 MILE MARK. TW*

BEFORE THE 36K MILES THE DRIVER SIDE HID WENT OUT THEN IT WOULD COME BACK UP, I MENTIONED IT TO THE DEALER THEY REPLACED IT. I ALSO MENTIONED THAT THEIR IS A CLASS ACTION RELATING TO THE PRIUS HIDS. AT 40K THE PASSENGER SIDE HID STARTING ACTING UP ALSO THE DEALER REFUSED TO REPLACE IT EVEN THOUGH I HAD EXTENDED WARRANTY. THIS IS AN ONGOING ISSUE WITH ALL PRIUS' AND IT SHOULD BE RECALLED. IT CAN CAUSE A MAJOR ACCIDENT. TW*

MY DRIVER SIDE HID HEADLIGHT HAS BEEN INTERMITTENTLY GOING OUT FOR SEVERAL MONTHS, BECOMING MUCH MORE FREQUENT NOW. THE LIGHT SUDDENLY GOES OFF AND THEN IF I QUICKLY SWITCH THE LIGHTS OFF AND ON IT WORKS BUT LATELY HAS BEEN GOING OUT AGAIN AFTER A FEW SECONDS. I HAVE NOT YET REPLACED THE BULB, AS TOYOTA IS CHARGING $150 FOR A SINGLE BULB. *TR