2013 Toyota Prius UNKNOWN OR OTHER

my 2013, Toyota Prius recently suffered a sudden hybrid system failure with DTC space P0A0F and a check hybrid system warning. This matches the symptoms described in NHTS a safety recall 20V369000. Your recall look up tool shows my Vin is not included. However, I have never received this recall repair, and my failure is identical to the documented safety issue. I am requesting help in getting Toyota to complete a goodwill repair or warranty extension review as this is clearly a safety related inverter failure for which Toyota has acknowledged responsibility and similar vehicles.

Hybrid System fail safe. I was driving on the highway and the car started to slow down on its own. There were no warning signs. I was able to pull over in time. I turn my car off and when I try to start it, it stalled. I couldn't drive off. Three hours later Hybrid System Fail error appeared, stating for me to pull over. I could have gotten in an accident.

My electronic brake booster failed at just under 215000 miles, causing a brake line to snap. I now have to get the car towed 40 miles at my expense for a costly replacement of this major component, which Toyota already conceded was faulty by virtue of extending the warranty to 2023.

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2013 PRIUS Inverter assy and coolant pump are out. The car is in Greece with military. Toyota has refused all assistance to my daughter.

Another vehicle jumped the light, cutting me off, and I hit him. My car sustained massive front end damage, and the radiator was leaking. I sustained a broken rib. The airbag failed to deploy. I was taken by ambulance to a hospital. My car was not inspected or impounded - the police had it towed to a body shop. My insurance company will inspect it.

I WAS DRIVING MY PRIUS 2013 MODEL IN A PARKING LOT ON 12/24/2019 WHEN ITABRUPTLY (WITHOUT PRIOR WARNING MESSAGES) SHUT DOWN WITH THIS MESSAGE: "CHECK HYBRID SYSTEM STOP THE VEHICLE IN A SAFE PLACE." MY CAR WOULD NOT MOVE AN INCH, DIDN'T GO INTO LIMP MODE AND DIDN'T GO INTO NEUTRAL EITHER.MY PRIUS HAD A 2ND RECALL SOFTWARE UPDATE IN 2019 AND ITWAS SUPPOSE TO PREVENT MY CAR FROM SHUTTING DOWNCOMPLETELYAND SHOULD HAVE GONE INTO FAIL-SAFE DRIVING MODE BUT THAT DID NOT HAPPEN AND THE SOFTWARE UPDATE SEEMS TO BE JUST A BANDAID. IT WAS TOWED TO A DEALERSHIP WHO DIDN'T LOOK AT IT FOR 2 DAYS DUE TO THE HOLIDAYS AND THE BAD INVERTER DRAINED THE NORMAL BATTERY AND THE HYBRID WARNING CODE WITH IT. THE DEALERSHIP DID NOT REPLACE THE INVERTER AS THEY SAID THEY COULDN'T RECREATE THE DTC CODE WHICH I BELIEVE DOESN'T QUALIFY FOR NOT WANTING TO ENSURE SAFETY AFTER I HAD 3 WITNESSES INCLUDING MYSELF,SEEING THE HYBRID SYSTEM INVERTER FAILURE AS WELL. WHERE IS THE ORIGINAL DTC CODE? IT SHOULD NOT EVAPORATE AFTER A BAD INVERTER DRAINS THE BATTERY AND I HAVE THE HYBRID WARNING MESSAGE ON VIDEO BUT WAS TOLD BY THE DEALERSHIP ANDMANUFACTURER THAT IT'S NOT SUFFICIENT.AND THEY DID NOT OFFER TO CHECK THEINVERTER ORTHE IGBT TO ENSURE ITSSAFENESS. INSTEAD, I WAS ASKED TO PICK UP MY CAR AFTER THEY FIXED A 'BATTERY CELL' ISSUE THAT WAS NEVER THE PROBLEM UNTIL IT WAS AT THE DEALERSHIP. I PICKED UP MY CAR TODAY STILL WITH A BAD INVERTER,AN ACCIDENT WAITING TO HAPPEN AND I HOPE IT WON'T BE ON A FREEWAY.*DT*JB

RECURRING "CHECK HYBRID SYSTEM" ISSUE = JOV SOFTWARE UPDATE FAILEDTHIS IS MY 2ND COMPLAINT (11298645)RE. THE NON-SAFETY OF MY PRIUS. DEC 2019, THE JOV SOFTWARE UPDATE FAILED. I WAS LUCKY TO BE DRIVING IN A PARKING LOT AS OTHERWISE I WOULDN'T BE HERE WRITING TO YOU. MY CAR STOPPED WORKING ENTIRELY & ABRUPTLY. I DROVE IT ONLY FOR 1.2 MILES THAT DAY. IT DIDN'T GO INTO A FAIL-SAFE DRIVING MODE & DIDN'T GO INTO NEUTRAL EITHER. THEY'RE 3 WITNESSES. IT GOT TOWED TO TOYOTA HOLLYWOOD WHO ACCUSED THE CAR'S POWER LOSS ON THE REGULAR BATTERY. THE BAD OVERHEATED INVERTER CAUSED IT & DRAINED THE BATTERY SURELY. TOYOTA'S EXECUTIVE OFFICE SEND OUT A FTS INSPECTION WHO DROVE THE CAR ALSO TO RECREATE THE DTC CODE W/ TESTS & THEREAFTER SAID IT'S SAFE TO DRIVE. FALSE ASSESSMENT. THE HYBRID WARNING MSG APPEARS AGAIN ON JANUARY 16. I DROVE IT ONLY FOR 1.6 MI THAT DAY. I STARTED MY CAR, THE WARNING MSG REMAINED ON DISPLAY UNTIL I DROVE IT HOME FOR 1.6MI GOING 15MI/HR. THE PUBLIC KNOWS: "THE INVERTERS HAVE BEEN OVERHEATING, CAUSING THE SOFTWARE THAT CONTROLS THE VEHICLES TO SHUT DOWN THE POWER OR PUT THE VEHICLE INTO WHAT IS KNOWN AS A LIMP-HOME MODE THAT IS SUPPOSED TO ALLOW DRIVERS TO GET TO THE SIDE OF THE ROAD SAFELY." NOW, TOYOTA CULVER CITY HAS MY CAR SINCE JAN 18; THEY COULD ONLY SEE A "LOW VOLTAGE BATTERY" ISSUE & AREN'T SURE. ?TOYOTA HAS FOUND THAT IN RARE SITUATIONS, THE VEHICLE MAY NOT ENTER A FAIL-SAFE DRIVING MODE AS INTENDED,? THE STATEMENT SAID. ?IF THIS OCCURS, THE VEHICLE COULD LOSE POWER AND STALL. WHILE POWER STEERING AND BRAKING WOULD REMAIN OPERATIONAL, A VEHICLE STALL WHILE DRIVING AT HIGHER SPEEDS COULD INCREASE THE RISK OF A CRASH." WHAT WILL IT TAKE FOR THE LARGEST AUTO MANUFACTURES IN THE WORLD TO REPLACE MY INVERTER? A CRASH. I HOPE NOT. THANK YOU FOR ASSURING SAFENESS ON THE ROAD. SINCERELY, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

WHILE I WAS DRIVING STRAIGHT IN THE MORNING ON THE HIGHWAY I HEARD A HUGE POP THINKING MAYBE MY TIRE BLEW OUT WHEN I WENT TO LOOK MY SUNROOF HAD A HUGE CRACK AND MY TIRES WERE ALL FINE. IT WASN'T A WINDY DAY BUT I DROVE A LITTLE SLOWER TO WORK NOT KNOWING WHAT TO DO. 20 MINUTES LATER ARRIVING LATER THE GLASS SHATTERED LEAVING A WHOLE IN MY SUNROOF. LUCKILY THE INSIDE SLIDING CAP TO THE SUNROOF WAS CLOSED. I BROUGHT IT TO THE DEALERSHIP AND THEY SAID SOMETHING MUST HAVE HIT IT BUT WHEN I BROUGHT IT TO GET FIXED AT AN AUTO COLLISION THEY SAID IT EXPLODED. FROM THE LOOKS OF IT, IT LOOKS LIKE IT EXPLODED TO ME WITH THE GLASS POINTING UP.

HARD TO READ THE PANEL WHEN LIGHT STAYS ON. AFTER CAR IS SHUT DOWN THE LIGHT STAYS ON .CAR IS STATIONARY.

I HAVE BEEN CALLING SEVERAL TOYOTA DEALERS REGARDING THIS RECALL AND NONE OF THEM HAVE GOT TO ME WITH AN APPOINTMENT YET. I AM TIRED OF WASTING TIME WAITING FOR THEIR RESPONSES FOR A COUPLE OF MONTHS.

4 OR 5 TIMES SINCE I HAD THE RECENT HYBRID SOFTWARE UPDATE, I'VE HAD TROUBLE STARTING THE CAR, ESPECIALLY WHEN THE LIGHTS ARE SET TO AUTO OR ON, WHEN FIRST STARTING IN THE MORNING. SOMETIMES TURNING THE LIGHTS OFF ENABLES STARTING, BUT NOT ALWAYS. MY TOYOTA DEALER CHECKED THE BATTERY AND ELECTRICAL AND SAID ALL IS NORMAL - BUT IT'S CLEARLY NOT.

THE CAR BURNS OIL FOR NOT REASON. BETWEEN OIL CHANGES I WILL GO THROUGH 2 QUARTS OF OIL THAT I HAVE TO ADD. OTHER PRIUS OWNERS HAVE THE SAME ISSUES. I ONLY HAVE 120,000 MILES ON IT.

TOYOTA HAS ISSUED A RECALL WITH NO REMEDY. THEY SAY THERE IS A POSSIBILITY THE CAR COULD STALL AT HIGH SPEEDS AND INCREASE THE LIKELIHOOD OF A CRASH. I HAVE SMALL CHILDREN AND PLAN TO TRAVEL OVER THE HOLIDAYS. I AM AFRAID TO DRIVE THIS CAR. WE HAVE FOLLOWED THE PREVIOUS RECALL NOTICES.

I BOUGHT A USED 2013 TOYOTA CERTIFIED PRIUS IN 2016,AFTER USING FOR A FEW MONTHS THE CAR STALLED AT THE MIDDLE OF THE ROAD.I HAVE IT TOWED AT BOB SMITH TOYOTA FOR REPAIRS.THE REPAIR INDICATED A REPLACEMENT OF INVERTER.THE COST OF REPAIR IS AROUND $2,000.THE CAR IS OK NOW AND RUNNING,BUT IT'S NO GUARANTEE THE THE SAME PROBLEM WILL HAPPEN AGAIN.I DON'T FEEL SAFE DRIVING THE CAR,AT PRESENT I BROUGHT MY CAR AT THE DEALERSHIP AGAIN FOR ANOTHER ISSUE,THE RADIO,NAVIGATION BACKUP CAMERA DOESN'T WORK,

MY VEHICLE MAY NOT ENTER A FAILSAFE DRIVING MODE AS INTENDED. VEHICLE COULD LOSE POWER AND STALL ON A FREEWAY WHERE HIGHER SPEED WILL TAKE PLACE. THIS IS DANGEROUS AND MAY CAUSE A FATALITY. I AM CONCERN ABOUT THERE NOT BEING A REMEDY AS OF OCTOBER OF THIS YEAR.

CAR LITERALLY STOPPED ON THE ROAD. IT WAS TOWED TO TOYOTA OF RIVERSIDE, CA. SAW THERE HAD BEEN A RECALL THAT THE PROBLEM WAS EXACTLY WHAT HAPPENED TO ME. ASKED THE DEALER TO CHECK THE SOFTWARE AS DESCRIBED IN THE RECALL. I WAS TOLD THAT APPLIED ONLY TO 2010-2012 VEHICLES, MINE IS A 2013. ASKED REPEATEDLY, REGARDLESS OF YEAR TO PLEASE CHECK THIS. I HAVE HUGE CONCERNS DRIVING THIS CAR AS IT LEFT ME COMPLETELY STOPPED AND STRANDED, HAD I BEEN ON THE FREEWAY, COULD HAVE BEEN FATAL. FIRST I WAS TOLD IT WAS THE HYBRID BATTERIES HAD GONE BAD. THEN THEY SAID IT WASN'T THE BATTERIES, IT WAS A FUSE FOR THE HYBRID BATTERY. EXPLAINED MY CONCERNS THAT THIS COULD HAPPEN AGAIN IF IT TRULY WAS THE FUSE?? THEY SAID IT BECAME DISCONNECTED DUE TO VIBRATION. HOW DO YOU DRIVE AND NOT HAVE SOME VIBRATION? ASKED IF IT COULD HAPPEN AGAIN, THEY DIDN'T KNOW. ASKED REPEATEDLY TO CHECK THE SOFTWARE AS DESCRIBED IN THE RECALL. THEY SAID THEY HAD TOYOTA SAFETY INVOLVED AND THEY DID EVERYTHING THEY REQUESTED OF THEM. THIS DID NOT INCLUDE CHECKING THE SOFTWARE AS I REQUESTED, SO THEY WOULD NOT DO IT. I ENDED UP DEALING WITH THE MANAGER, DANNY BRIGGS, AND REQUESTED A COPY OF ALL THE ITEMS THAT HAD BEEN CHECKED AND DONE TO MY CAR. HE SAID HE WOULD HAVE THIS FOR ME. WHEN WE PICKED UP THE CAR, THIS WAS NOT GIVEN TO ME. MET WITH HIM, HE SAID THAT WAS ALL HE COULD DO. I TOLD HIM I WAS VERY UPSET, I FEEL LIKE I'M INVOLVED IN A TOTAL "COVER UP" SO THEY WOULDN'T HAVE TO RECALL THE 2013 PRIUS' ALSO. I WAS TOLD I COULD TRADE MY CAR IN THERE IF I DIDN'T FEEL IT WAS SAFE TO DRIVE. I HAD ASKED THEM TO CHANGE THE OIL AND CHECK MY BRAKES, THEY DIDN'T DO IT. IT WAS LIKE THEY JUST WANTED TO GET ME OUT OF THERE AND NOT DEAL WITH IT. I HAVE NEVER CONTACTED YOUR AGENCY BEFORE, BUT FEEL THAT THIS COULD END UP KILLING SOMEONE IF NOT CHECKED INTO. THANK YOU.

I WAS DRIVING HOME FROM WORK. THE CAR WAS WORKING JUST FINE. ALL OF A SUDDEN I NOTICED SMOKE. I PUT MY EMERGENCY LIGHTS ON AND STARTED LOOKING FOR ANY SIGN OF TROUBLE. NO WARNING LIGHTS WHEN OFF ON THE DASH BOARD. ALL OF A SUDDEN A CAR PULLED UP NEXT TO ME AND TOLD ME GET OUT YOUR CAR IS ON FIRE! AT THAT POINT I STOPPED ON THE FREEWAY IN THE SECOND LANE AND RAN TO THE CENTER DIVIDER. THE CAR BURNED OUT.

TREAD SEPARATION, BRIDGESTONE P215/45R17 87 V. FIRST DETECTED AT 54,425 MILES.

RODENTS ARE ENTERING THE CABIN OF MY PRIUS VIA THE ENGINE COMPARTMENT AND CHEWING THROUGH THE FOAM FLAPPER VENT JUST ABOVE THE CABIN FILTER AND ENTERING THE MAIN CABIN AREA TO RAISE HAVOC. I DISCOVERED ON MORE THAN ONE OCCASION RODENT DROPPINGS IN MY GLOVE BOX AND FLOOR BOARD. THIS IS OCCURRING WHILE THE VEHICLE IS PARKED IN MY DRIVEWAY FOR SHORT PERIODS OF TIME SINCE I DRIVE THE VEHICLE DAILY. I DON'T LEAVE FOOD IN THE VEHICLE, SO THE RODENTS ARE ATTRACTED TO THE VEHICLE ITSELF. THE LOCAL TOYOTA DEALERSHIP CLAIMS TO BE UNAWARE OF THIS PROBLEM ALTHOUGH I CAN SEARCH ON THE INTERNET AND FIND MULTIPLE INSTANCES OF SIMILAR RODENT ACTIVITY IN TOYOTA VEHICLES.

I REAR-ENDED ANOTHER VEHICLE WHICH CASUED THE AIRBAGS TO DEPLOY AND SERIOUS FRONT END DAMAGE. MY CONCERN IS THAT WE WERE NOT ABLE TO OPEN THE BACK DOORS OR HATCH BACK WHCIH WERE NOT DAMAGED. UNDERSTANDABLY THE POWER WAS LIKLELY CUT SO THE AUTOMATIC UNLOCK VIA THE KEY DIDNT WORK, BUT WE COULD NOT EVEN OPEN THE BACK DOORS FROM WITHIN THE VEHICLE. I WAS ALONE BUT HAD MY CHILDREN BEEN WITH ME AND INJURED IT WOULD HAVE BEEN VERY DIFFICULT TO GET A BACK SEAT PASSENGER OUT THROUGH THE FRONT. THE FRONT DOORS WERE DAMAGED BUT BENT AND NOT FULLY ENGAGED SO MAYBE THAT IS WHY I WAS ABLE TO PUCH THEM OPEN.

CAR WENT INTO REVERSE WHEN SHIFTER WAS PUT IN DRIVE.

SHIFTED INTO DRIVE AND CAR WENT TO REVERSE. THIS IS 4TH OCCURRENCE OF THIS ISSUE.

CAR REVERSED WHEN PUT INTO DRIVE. CAR CRASHES INTO A PARKED JEEP SUSTAINING DAMAGE OF 2000.