44 complaints reported

2004 Toyota RAV4 Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
44
Crashes
4
Fires
0
Injuries
3

Complaint Timeline

Chronological view of owner reports

Aug 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 UPDATED 11/10/15. *JB

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2015
Aug 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2015
Aug 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE VEHICLE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2015
Aug 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jun 2015
Aug 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2015
Jul 2015 Injury

MY MOTHER WAS INVOLVED IN A SIDE IMPACT CRASH (PASSENGERS SIDE) IN 2014. HER CAR WAS TOTALED AS THE OTHER CAR ESSENTIALLY SPEARED HERS CAVING IN THE RIGHT SIDE. SHE WAS WEARING SEATBELT AND THE AIRBAG DEPLOYED. MOM SURVIVED WITH NO INTERNAL INJURIES. HOWEVER SHE WAS LEFT WITH SEVERE LACERATIONS TO THE SCALP, FACE AND HEMATOMA TO THE HEAD WHICH NEEDED SURGERY. I SUSPECT THIS INJURY WAS FROM THE AIRBAG DEPLOYING VIOLENTLY. MY HUSBAND WHO IS A RETIRED FIREFIGHTER/MEDIC INSPECTED THE CAR AFTER THE WRECK AND HE FEELS THE SAME. THERE WAS NO INDICATION THAT HER HEAD HIT THE SIDE WINDOW OR WINDSHIELD. THERE WAS BLOOD ON THE AIRBAG AND ALL OVER HER SEAT. THIS INCIDENT HAPPENED IN FLORIDA ON A HOT AUGUST DAY. THE CAR HAS BEEN IN FL FOR THE LAST TEN YEARS.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2014
Jun 2015

TOYOTA SENT OUT SAFETY RECALL NOTICE ON 13 MAY 2015 ABOUT THE FRONT DRIVER AIRBAG INFLATOR, UNTIL TODAY THE 25 JUNE 2015 THE REMEDY IS STILL NOT AVAILABLE. I AM CONCERNED ABOUT MY OWN SAFETY DRIVING THIS CAR AND/OR THE ROAD SAFETY. SINCE IT IS THE DRIVER'S AIRBAG THAT HAS PROBLEM, I HIGHLY DEMAND TO HAVE ALL THE 2004-2005 MODEL YEAR RAV4 COLLECTED BACK TO TOYOTA FOR A FULL CHECK UP OR REPLACEMENT.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2015
Jun 2015

IN EARLY OCTOBER 2015 AFTER RECEIVING FRONT DRIVER AIRBAG INFLATOR RECALL CALLED MY DEALER AUTONATION TOYOTA WINTER PARK, FL AND TRIED TO MAKE APPOINTMENT TO REPLACE AIRBAG. THEY INDICATED THAT THEY HAD NOT GOTTEN THE PARTS AS OF YET BUT WOULD CALL ME BACK WHEN THEY RECEIVED SAME. ON DECEMBER 5, 2015 CALLED THEM AGAIN AND WAS TOLD THAT THEY HAVE NOT GOTTEN THE REPLACEMENT AIRBAGS BUT WOULD CALL ME WHEN SAME WAS RECEIVED. THEY DID NOT KNOW WHEN THEY WOULD BE RECEIVING THE AIRBAG REPLACEMENT. THIS IS UNACCEPTABLE ON A RECALL. WHAT CAN I DO?

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2015
Jun 2015 Crash Injury

TL* THE CONTACT OWNED A 2004 TOYOTA RAV 4. WHILE DRIVING AT 45 MPH, THE CONTACT VEERED INTO THE RIGHT LANE. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2015
May 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2015
Mar 2015

"TAKATA RECALL" I'M TRYING TO MAKE AN APPOINTMENT TO GET THIS FIXED BUT, I'M HAVING TROUBLE HAVING A DEALERSHIP CALL ME BACK AFTER LEAVING MESSAGES. WOULD YOU PLEASE LET ME KNOW WHICH TOYOTA DEALERSHIP IS WILLING TO DO THIS? I LIVE IN NEW JERSEY AND MY ZIPCODE IS 08501. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2015
Mar 2015

TAKATA RECALL WE HAVE RECEIVED THE REMEDY NOTICE. NONE OF THE DEALERS IN OUR AREA HAVE THE NECESSARY PARTS TO PERFORM THE REMEDY. FURTHER THAT THE PARTS HAVE BEEN BACK ORDERED FOR MONTHS. TOYOTA'S LETTER SAYS THIS IS A SERIOUS SAFETY ISSUE. IF TOYOTA TOOK THIS SITUATION SERIOUSLY, OR IF IT AFFECTED THEIR BOTTOM LINE, THEY WOULD SEE TO IT THAT THEY HAD THE PARTS READY TO BE INSTALLED. IF ANYONE IS INJURED IN MY CAR BECAUSE OF FAILURE TO CORRECT THE ISSUE, I WILL HOLD TOYOTA AND NHTSA RESPONSIBLE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Nov 2015
Mar 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN: 15V284000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2015
Feb 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS ASSOCIATED WITH THE RECALL SINCE MAY 13, 2006. PART DISTRIBUTION DISCONNECT. UPDATED 02/12/16*LJ UPDATED 02/17/16.*JB

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2015
Feb 2015

TL* THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS); HOWEVER, THE RECALL REMEDY AND PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jun 2015
Feb 2015

I RECEIVED RECALL NOTICE LAST WEEK, CALLED DEALER TO SCHEDULE APPT., WAS TOLD SOME ONE WOULD CALL ME BACK. HEARD NOTHING, SO I CALLED BACK AGAIN TODAY AND WAS TOLD TO WAIT, PEOPLE HAD BEEN WAITING 2 MONTHS. RECALL NOTICE "STRONGLY RECOMMENDS THAT YOU HAVE THIS REMEDY PERFORMED IMMEDIATELY". IF THE DEALER IS OVERWHELMED WITH THIS RECALL, WHY AREN'T INDEPENDENT REPAIR SHOPS ALLOWED TO PERFORM THIS PROCEDURE? HOPEFULLY, I WON'T HAVE AN ACCIDENT.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Feb 2015
Jan 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) BUT THE PARTS WERE A LIMITED SUPPLY. THE DEALER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR WHEN THE PART WOULD BECOME AVAILABLE IN ORDER TO SERVICE THE VEHICLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR THE RECALL PART TO BECOME AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2015
May 2010 Crash

AVOIDING DEER, HIT EMBANKMENT AND CAR ROLLED ONTO PASSENGER SIDE. NO AIRBAGS DEPLOYED. CAR EQUIPPED WITH FRONT AND SIDE AIRBAGS. *TR

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2010
Feb 2007 Crash Injury

TL* - THE CONTACT CALLED REGARDING A 2004 TOYOTA RAV4. THE CONTACT WAS TRAVELING AT APPROXIMATELY 35 MPH AND ANOTHER A VEHICLE REAR ENDED THE CONTACT'S VEHICLE. IT WAS BADLY DAMAGED, AND SO WAS THE OTHER VEHICLE. THE CONTACT STATED THAT THE AIRBAGS DID NOT DEPLOY. THE CONTACT HAD THE SEAT BELT ON . THE FAILURE MILEAGE WAS 100,000. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED AWAY. THE CONTACT HAD PICTURES OF THE VEHICLE. A POLICE REPORT WAS TAKEN. *AK

Type: Vehicle, Vehicle: 2004 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2007

Trend Over Time

Complaints by year

Quick Summary

The 2004 Toyota RAV4 has 44 Air Bags complaints on file. 4 crashes have been reported. Review the timeline above for detailed owner experiences.