213 complaints reported

2019 Toyota RAV4 FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
213
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Feb 2020

PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID AWD XLE ON 10/24/19. FUEL CAPACITY APPEARS TO BE ABOUT 11 GALLONS, AS OPPOSED TO THE 14.5 GALLONS ADVERTISED. I HAVE RUN THE CAR DOWN TO BELOW 10MILES OF RANGE MULTIPLE TIMES AND GET THE SAME RESULT. THIS 25% UNDERSTATEMENT OF FUEL CAPACITY TRANSLATES INTO ROUGHLY 100 MILES LESS OF TOTAL RANGE THAN THE ADVERTISED 537-595 MILES OF RANGE. SEE ATTACHED PICS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2019
Jan 2020

MY BRAND NEW 2019 RAV4 HYBRID XLE HAS A FUEL TANK THAT IS 14.5 GALLONS, BUT WILL NOT FILL ABOVE 9 TO 11 GALLONS AT ANY TIME. IN SHORT, MY FUEL TANK DOES NOT FILL ALL THE WAY AND I AM THEREFORE SHORT ON OVERALL CAR RANGE, FROM 580MILES TO ABOUT 360-390 MILES PER TANK. I HAVE MADE AN ONLINE COMPLAINT TO ARDMORE TOYOTA OF PA WITH NO RESPONSE. I HAVE ROUGHLY 6,000 MILES ON MY CAR, BUT HAVE NOTICED THIS IS AS LOW AS 400 MILES IN THE ODOMETER.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jul 2019
Jan 2020

FUEL TANK WILL NOT FILL TO FULL (14.5 GAL) CAPACITY. FUEL TANK WILL ONLY ACCEPT 10.5 GALS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Apr 2019
Jan 2020

MY 2019 TOYOTA RAV4 HYBRID GAS TANK WILL NOT ACCEPT OVER 9.5 GALLONS AT ANY TIME. EVEN WHEN I HAVE ONLY 50 MILES UNTIL GAS TANK EMPTY SHOWING ON DASHBOARD. IT'S A 14.5 GALLON TANK SO THIS IS A PROBLEM.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Feb 2020
Jan 2020

NEW 2019 RAV4 HYBRID XLE WITH LESS THAN 2,500 MILES WILL NOT FILL UP ALL THE WAY WHEN FILLING WITH GAS. AUTOSTOPS AT 3/4 TANK AND CANNOT SAFELY FILL UP THE REST OF THE WAY.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Feb 2020
Jan 2020

THE FUEL TANK WAS AT MAXIMUM CAPACITY WHEN PICKED UP FROM THE DEALER WITH AN ESTIMATED RANGE OF ~550 MILES. SINCE DRIVING AWAY FROM THE DEALER, I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9-10 GALLONS INTO THE "14.5" GALLON TANK, EVEN WELL AFTER THE "LOW FUEL" LIGHT HAS COME ON. EVEN WITH EXTRA TOPPING OFF AND THE NEEDLE READS AS CLOSE TO FULL AS I CAN GET IT, NOW THE ESTIMATED RANGE TENDS TO BE ~350-370 MILES. I HAVE FILLED UP THE TANK ABOUT 10 TIMES NOW AND THIS OUTCOME IS CONSISTENT.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2019
Jan 2020

THE FUEL TANK DOES NOT FILL UP TO CAPACITY. I AM ONLY ABLE TO FILL ~8 GALLONS IN A TANK WHICH HAS A 14.5 GALLON CAPACITY. ALSO, WHEN THE LOW FUEL INDICATOR COMES ON, "MILES TO EMPTY" READS ONLY ABOUT ~30 MILES WHICH IS INCORRECT IN MY OPINION. THERE MUST BE A CALIBRATION ISSUE. I TOOK IT TO THE SERVICE STATION AND THEY SAID THERE IS NO FIX FROM TOYOTA. THE RECENT RECALL AFFECTING 700,000 CARS WITH A FUEL PUMP ISSUE DOES NOT INCLUDE MY CAR (SEARCHED BY VIN) OR ANY RAV4 HYBRIDS FOR THAT MATTER. HOW LONG IS ONE SUPPOSED TO WAIT BEFORE HEARING BACK FROM THE MANUFACTURER? I HAVE ATTACHED THE SERVICE APPOINTMENT CONFIRMATION.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: May 2020
Jan 2020

RAV4 2019 HYBRID WILL NOT ALLOW ME TO FILL IT PAST APPROXIMATELY 10 GALLONS. WHEN I CONTACTED THE DEALERSHIP THEY INFORMED THEY WERE AWARE OF SAID ISSUE AND THAT TOYOTA CURRENTLY DOESN'T NOT HAVE A FIX OR ACTIVE RECALL FOR THE ISSUE. WHEN I SEARCHED INDEPENDENTLY I NOTICED THAT MANY PEOPLE SIGHT THIS SAME ISSUE.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2019
Jan 2020

FUEL TANK CAPACITY 14.5 GALLONS CAN ONLY BE FILLED TO 9.5 GALLONS WITHOUT AGGRESSIVE "TOPPING OFF". IN ORDER TO AVOID POSSIBLE ENVIRONMENTAL HARM AND VEHICLE EMISSION CONTROL DAMAGE, TOPPING OFF NOT USED. HOWEVER, THIS LEAVES THE VEHICLE 5 GALLONS SHORT OF A FULL TANK (ABOUT 200 MILE RANGE LOSS)

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2020
Jan 2020

MY 2019 RAV4 XSE, PURCHASED IN MAY 2019, GAS TANK REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 1/3 TO 3/4 FULL. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY 100 - 200 MILES. FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Jan 2020

THE VEHICLE CANNOT BE REFUELED FULLY WITHOUT TOPOFF, REDUCING THE DRIVING RANGE OF THE VEHICLE.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Sep 2019
Jan 2020

I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Feb 2020
Jan 2020

UNABLE TO REFUEL MORE THAN 10 GALLONS OF FUEL FROM EMPTY FOR A GAS TANK THAT TAKES 14.5 GALLONS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

TANK WAS ADVERTISED AS HAVING A CAPACITY FOR 14.5 GALLONS. I AM NOT ABLE TO FULLY FILL THE TANK, ONLY PUTTING IN 9 TO 10 GALLONS MAXIMUM. TOYOTA HAS STATED THAT THEY ARE AWARE OF THIS PROBLEM AND THERE IS NO FIX. I AM UNABLE TO GET THE MILEAGE RANGE I WAS PROMISED UPON PURCHASE.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

THE GAS TANK DOES NOT FILL ALL THE WAY, SO I HAVE HAVING TO GO BACK AND PUMP MORE GAS INTO THE TANK. THIS SOMETIMES CAN LEAD TO OVERFLOW AND THE GAS LEAKING TO THE GROUND AND CAN BE HAZARDS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Aug 2019
Dec 2019

FUEL TANK ONLY HOLDS 10 GALLONS, TANK SHOULD HOLD 14 GALLONS. REDUCES DRIVING RANGE AND TIME TO FUEL UP - WHICH WAS THE MAIN REASON WE BOUGHT THIS CAR. WHEN DROVE CAR OFF DEALERSHIP LOT, DRIVING RANGE WAS 440 - DROVE 6 HOURS WITHOUT HAVING TO FILL UP. DRIVING RANGE WAS NEVER MORE THAN 340 AFTER THAT AND HAD TO FUEL UP ABOUT EVERY 3 HOURS. REPORTED TO TOYOTA CORPORATE.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

THE GAS TANK IS QUOTED AS HAVING 14.5 GALLON CAPACITY AND I AM ONLY TO FILL UP 10 GALLONS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

UNABLE TO COMPLETELY FILL THE FUEL TANK. STOPS ABUT 4 GALLONS SHORT. HAPPENS ON EVERY FILL. I HAVE TO TRICKLE FILL IT TO GET CLOSE TO A FULL TANK. HAPPENS AT EACH FILL UP

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

ADVERTISED FUEL TANK CAPACITY OF 14.5 BUT ONLY ABLE TO US 9-10 GALLONS OF THE TANK, WILL NOT FILL UP AS ADVERTISED ~550 MILE RANGE. I BOUGHT THIS VEHICLE FOR THE ESTIMATED DRIVING RANGE AND WE AREN'T GETTING ANYWHERE CLOSE TO THAT. TOOK TO DEALER AND NO EXPLANATION OR ACTION WAS GIVEN. HELP

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

FUEL TANK WILL NOT FILL TO FULL CAUSING ATTENDEES/USER TO TRICKLE AND ATTEMPT TO TRICK THE VEHICLE TO ACCEPTING MORE FUEL. RANGE OF VEHICLE IS GREATLY REDUCED AS A RESULT OF LESS FUEL AVAILABLE TO A TANK OF GAS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

ON ALL OCCASIONS, WHEN REFUELING THE VEHICLE, THE AUTOMATIC SHUT-OFF FUNCTION OF THE GAS PUMP ACTIVATES WHEN THE IN VEHICLE GAS GAUGE INDICATES ABOUT 3/4 FULL. I CAN THEN PROCEED TO ADD APPROXIMATELY THREE MORE GALLONS IF I "NURSE" THE FLOW OF GAS INTO THE TANK. I AM ACUTELY AWARE OF THE POTENTIAL DANGER OF THIS PROCESS IN THAT GASOLINE COULD SPLASH BACK AT PERSON FILLING THE TANK.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019
Dec 2019

UNABLE TO FILL GAS TANK BEYOND 9.5 GALLONS EVEN THOUGH THE CAR HAS A 14.5 GALLON TANK. GAS LIGHT WAS ON AND CAR ESTIMATING 35 MILES TO EMPTY WHEN I FILLED IT. WHEN I GET BACK IN THE CAR MY FUEL GAUGE SHOWS THAT THE TANK IS FULL. I'M AVERAGING ABOUT 350 MILES PER TANK RIGHT NOW.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Oct 2019
Dec 2019

THE FUEL TANK WILL NOT FILL UP ALL THE WAY. I LIVE IN OREGON AND WE CAN NOT TOP OF OUR TANKS AT THE PUMP. THE MOST FUEL WE HAVE BEEN ABLE TO PUT IN WHEN THE EMPTY LIGHT IS ON IS 8.4 GALLONS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Dec 2019

THERE IS A PROBLEM WITH THE GAS TANK ON MY RAV4. IT IS A 14 GALLON GAS TANK AND I'M ONLY ABLE TO EVER FIT 9-9.5 GALLONS OF GAS IN IT. I HAVE SPILLED GAS OUT OF THE VEHICLE TRYING TO FULLY FILL THE VEHICLE AND IT STILL WILL NOT SHOW AS FULL ON THE GAS GAUGE. I'M SUPPOSED TO HAVE OVER 500+ MILES IN RANGE AND NOW WHEN I FILL IT THE RANGE ONLY UPDATES TO 380 MILES OR SO. BETWEEN SPILLING GAS AT THE PUMP AND NOT KNOWING THE ACTUAL RANGE BEFORE I RUN OUT OF GAS, THIS IS A PROBLEM.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Jan 2019
Dec 2019

THE CAR CLAIMS 14.5 GALLON TANK. YOU CAN ONLY PUT 10 GALLONS IN THE TANK. IF YOU PUT MORE, IT SPILLS ALL OVER THE GROUND. INSTEAD OF A RANGE OF 560, IT ONLY HAS A 400 MILE RANGE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH. IF THE TANK SHOW HALF FULL, YOU CAN ONLY PUT IN 4.3 GALLONS.

Type: Vehicle, Vehicle: 2019 TOYOTA RAV4, Manufacturer: Toyota Motor Corporation
Incident: Dec 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Toyota RAV4 has 213 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.