2020 Toyota RAV4 Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
My computer car shows these messages: 1. Pre-Collision System: A malfunction in the System has been detected. do not relay on this system. 2. Vehicle Stability Control System: A malfunction in the VSC, TRAC, or hill-start assist control system has been detected. Do not relay on these systems. I ask to another costumer who have the similar car and he said he has the same messages. My Toyota dealer could not detected in all the PM..!!!
Car sat for 4 days while we here hiking. Battery went dead. We were 15 miles up a gravel road and thankfully someone came by who had jumper cables. Reported issue to Toyota today and will take to dealer. Apparently, Toyota has no current fix for the battery drain when vehicle is off. Searched online and found 100s of reports of this same issue from 2019, 2020 rav4 owners, both hybrid and non-hybrid.
2020 Hybrid Toyota RAV4 would not turn on, indicating "Smart Key System Malfunction" - has less than 7,000 miles on it, is driven daily, and no lights or other electrical components were left on in the vehicle between the last time it was driven and when it failed to start. Toyota Roadside Assistance was able to jump the 12V battery and get it started, but warned that it is not a long-term fix.
GOT IN THE CAR AND IT WOULDN'T CRANK. SEEMED LIKE A DEAD BATTERY ALTHOUGH NOTHING WAS LEFT ON. PUT JUMPER CABLES ON IT AND IT WOULD NOT EVEN JUMP OFF. IT WOULD ACT LIKE IT WAS GOING TO TURN OVER THEN WOULD MAKE A CLICKING NOISE. CAR IS NOT EVEN A YEAR OLD WITH 10,000 MILES.
2020 RAV4 HYBRID: BATTERY KEEPS DYING. PURCHASED 6/22/20, BATTERY DIED MULTIPLE TIMES 3 WEEKS LATER, BATTERY REPLACED 7/16/20. BATTERY DYING AGAIN 2/19/21 AND AGAIN 3/5/21. ONGOING ISSUE. ALSO HEAD UNIT W/USB PORT HAD TO BE REPLACED 12/8/20 AFTER FOUND INOPERABLE MULTIPLE TIMES, THE FINAL BEING 11/9/20. BOTH STOPPED WORKING AFTER SITTING 1-3 DAYS. MAIN. RECORDS NOT UPLOADED SINCE FILE MAY BE PUBLIC DOMAIN, SENSITIVE INFORMATION ON RECORDS. TOYOTA MAY CONTACT ME DIRECTLY FOR RECORDS HOWEVER, AS I HAVE KEPT ALL OF THEM.
VEHICLE WAS PARKED AT HOME, DID NOT TURN ON AT ALL.VEHICLE WAS ONLY AT ABOUT 5K TOPS. CALLED ROADSIDE & WAS GIVEN A JUMPSTART.
VEHICLE PARKED FOR LESS THAN 24 HRS. 14 MONTHS OLD, APPROX 12,000MI. BATTERY TOTALLY DRAINED. LEFT STRANDED WITHOUT VEHICLE USE. INDICATES SMART KEY PROBLEM, TRIED OTHER KEYS. BATTERY IS TOTALLY DRAINED.
BATTERY DIED LESS THAN 24 HOURS AFTER LAST USE. PARKED IN ENCLOSED GARAGE.
CAR BATTERY DIED AFTER OWNING THE VEHICLE FOR 5 MONTHS, LESS THAN 3,000 MILES. WHILE DRIVING, I WOULD GET A MESSAGE THAT READ, "BATTERY CHARGING." DEALERSHIP REPLACED BATTERY AND 1 WEEK LATER, THE NEW BATTERY DIED. AFTER DOING A PARASITIC DRAIN TEST, THE PROBLEM WAS SOURCED TO THE DATA CONTROL MODULE. THE DEALERSHIP UPLOADED NEW SOFTWARE AND SO FAR I'VE HAD NO FURTHER ISSUES.
CAR WOULD NOT START AFTER SITTING UNUSED FOR A FEW DAYS. BATTERY IS FINE; CAR COMPLETELY DEAD.
APPLE CAR PLAY ISN'T WORKING CORRECTLY, MALFUNCTIONING FREQUENTLY. IT DISCONNECTS OR STOPS WORKING RANDOMLY, CREATING A DISTRACTION WHILE DRIVING. EITHER ITUNES STOPS PLAYING OR NAVIGATION DISCONNECTS WHICH CAUSES A DRIVER TO START FIDDLING WITH THE APPLE CAR PLAY ON THE DISPLAY SCREEN AND TAMPERING WITH THE MOBILE DEVICE OR THE WIRING BETWEEN THE MOBILE DEVICE AND THE USB PORT. THIS APPEARS TO BE A SOFTWARE PROBLEM. THROUGH DOING RESEARCH ONLINE (RAV4WORLD AND OTHER SITES), I HAVE NOTICED MULTIPLE SIMILAR COMPLAINTS FROM OTHERS WITH THIS SAME 2020 XSE HYBRID MODEL OF THE RAV4. THE ONLY WAY TO CORRECT THE ISSUE IS TO PULL OVER, TURN THE CAR OFF AND RESTART THE CAR, BUT THE ISSUE HAPPENS TIME AND TIME AGAIN. THE MALFUNCTION OF THIS HANDS-FREE FEATURE IS GOING TO LEAD TO DISTRACTED DRIVING AS DRIVERS ATTEMPT TO REMEDY THE PROBLEM AND WILL LEAD TO PEOPLE GETTING KILLED DUE TO THE MANUFACTURING DEFECT. PLEASE ISSUE A RECALL IMMEDIATELY.
CAR BATTERY DISCHARGES RANDOMLY.
SMART KEY MALFUNCTION-- 2020 RAV4, PURCHASED MAY OF 2020. FIRST INCIDENT: OCCURRED AFTER VEHICLE SITTING IN A PARKING GARAGE AT AN AIRPORT FOR 4 DAYS. CAME BACK AND VEHICLE WOULDN'T START AND LIGHTS ON DISPLAY PANEL WERE FLICKERING. DOOR LOCKS WERE MALFUNCTIONING, AND UPON JUMP STARTING EVERYTHING WAS OK. TOOK TO DEALERSHIP AND WAS TOLD BATTERY WAS BAD, THEY REPLACED BATTERY. SECOND INCIDENT: OCCURRED AFTER CAR PARKED FOR 11 HOURS. VEHICLE WOULDN'T START AND LIGHTS ON DISPLAY PANEL WERE FLICKERING AGAIN. DOOR LOCKS WERE MALFUNCTIONING AGAIN AS WELL.. HAVE ALSO SEEN THAT HUNDREDS OF OTHER PEOPLE ARE EXPERIENCING THIS SAME ISSUE.. BASED OFF OF A GOOGLE SEARCH AND RESEARCH, I AM NOT THE ONLY ONE. ELECTRICAL ISSUE OR SOME SOFTWARE MALFUNCTION IS CAUSING THE VEHICLE TO DRAIN ITS OWN BATTERY AT RANDOM TIME INTERVALS.
BOUGHT A 2020 TOYOTA RAV4 IN EARLY SEPTEMBER,BUT AFTER 1 MONTH IT BEGAN SHOWING, "BATTERY IS CHARGING" FREQUENTLY. I TOOK THE CAR TO THE DEALERSHIP TO SEE WHAT COULD BE WRONG. THEY STATED THAT IT IS NORMAL. IT NORMALLY HAPPENS WHEN YOU APPLY THE BRAKES AND THE MESSAGE WILL BE SHOWN ON THE DASHBOARD, "BATTERY IS CHARGING". I PLAN IN TAKING THE CAR AGAIN TO THE DEALERSHIP TO GET THIS RESOLVED, SINCE I KNOW FOR A FACT IT IS THE BATTERY THAT IT'S MALFUNCTIONING.
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS AT THE CAR WASH, THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DROVE THE VEHICLE HOME. A MONTH LATER AFTER THE VEHICLE FAILED TO START-UP, AND THE VEHICLE WAS TOWED TO MODERN TOYOTA OF BOONE (225 MODERN DRIVE, BOONE NC, 28607, (828) 263-5437) TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO LOW BATTERY VOLTAGE. THE BATTERY WAS RECHARGED AND THE FAILURE WAS FIXED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,023.
RAV4 WAS PURCHASED FIRST WEEK OF JUNE 2020. TWO WEEKS LATER, I GO TO START THE CAR IN THE MORNING AND THE BATTERY IS DEAD. I HAD IT JUMPED AND TOOK IT TO TOYOTA. THE DEALER SAID EVERYTHING WAS WORKING AS IT SHOULD. I TOOK IT HOME. THIS MORNING, THREE WEEK AFTER THE FIRST INCIDENT, I GO TRY TO START THE CAR IN THE MORNING AND THE BATTERY IS DEAD. THE TOW TRUCK DRIVER WAS ABLE TO JUMP AND START THE CAR. SINCE THIS WAS THE SECOND TIME THIS HAPPENED IN A MONTH, I HAD THE CAR TOW TO THE DEALER FOR FURTHER DIAGNOSTICS. SOMETHING IS DEFINITELY WRONG WITH THE ELECTRICAL SYSTEM. CAR WAS PARKED IN THE GARAGE OVER NIGHT BOTH TIMES. NO LIGHTS INTERIOR OR EXTERIOR LIGHT WERE ON. NO DOORS AJAR TO DRAW POWER. RADIO WAS TURNED OFF. BOTH FAN AND A/C WAS TURNED OFF.
VEHICLE WAS BOUGHT NEW IN DECEMBER 2019 WITH 7 MILES ON IT. ON TWO SEPARATE OCCASIONS, THE VEHICLE WAS LOCKED AND LEFT IN THE DRIVEWAY OVER NIGHT. UPON ENTERING THE VEHICLE THE NEXT MORNING, THE VEHICLE WOULD NOT START. ALL LIGHTS WHEN ON UPON PRESSING THE START BUTTON, BUT WHEN PRESSED AGAIN, ALL LIGHTS FADED AND THE CAR COMPLETELY DIED. VEHICLE WAS TOWED TO LOCAL TOYOTA DEALERSHIP WERE IT WAS KEPT FOR OVER A WEEK. ALL TESTS CAME BACK INCONCLUSIVE. *TR
TL* THE CONTACT OWNS A 2020 TOYOTA RAV4. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE, IT WAS DISCOVERED THAT THERE WAS NO ELECTRICAL POWER INSIDE OF THE VEHICLE. THE VEHICLE FAILED TO START. AFTER RECHARGING THE BATTERY, THE VEHICLE WAS DRIVEN TO GATORLAND TOYOTA LOCATED AT 2985 N. MAIN ST, GAINESVILLE, FL 32609, AND THE CONTACT WAS INFORMED THAT THE BATTERY POWER WAS DRAINED DUE TO THE VEHICLE NOT BEING DRIVEN FOR MORE THAN 48 HOURS. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 970.
FOR THE SECOND TIME NOW THE BATTERY IN THE BRAND NEW 2020 RAV4 XLE (HAD IT FOR LESS THAN A MONTH) WAS DRAINED WHEN THE CAR WAS NOT IN USE FOR A COUPLE OF DAYS. HAD CAR TOWED TO DEALER, BATTERY RECHARGED AND TOLD NOTHING WRONG, NO ERROR CODES, ETC. LESS THAN TWO MONTHS LATER, IT HAPPENED AGAIN NOW. CAR BEING TOWED TO THE DEALER AND I AM ASKING FOR A NEW BATTERY TO BE INSTALLED.
BATTERY DIES WHEN NOT STARTED FOR A FEW DAYS, WITH NO DOORS LEFT OPEN OR LIGHTS LEFT ON, ETC. DEALER STATES THAT DIAGNOSTICS CAME BACK CLEAR AND THERE IS NOTHING WRONG WITH THE BATTERY. ISSUE STILL PRESENT. VEHICLE WAS LEFT IN THE GARAGE OFF FOR 3 DAYS, WHEN WE NOTICED THE CAR WOULD NOT START AND THE BATTERY WAS DEAD.
2020 JANUARY RAV4 XLE AWD. 2 CASES OF DEAD BATTERY. 1ST IN APRIL MILEAGE 2029, 1 WEEK WITHOUT DRIVING. 2ND IN JULY MILAGE 2896, 2 DAYS WITHOUT DRIVING. 1ST TIME; AAA JUMPED IT, TESTED BATTERY SAID IT FAILED. TOOK TO DEALER; NOTHING WRONG, BATTERY TEST GOOD. 2ND TIME; TOYOTA ROAD SERVER JUMPED IT. A SIMPLE SEARCH OF THE WEB SHOWS HUNDREDS OF THE SAME ISSUE. POSSIBLE REPORTED CAUSES; BAD BATCH OF BATTERIES, DCM FW UPDATE (TSB T-SB-0021-20 - DOESN'T APPLY TO OUR CAR), MYSTERY "SENSOR" NEEDS TO BE REPLACED, CONSTANT DATA COMMUNICATIONS BETWEEN KEY FOB, POSITIONING SATELLITE OR BLUETOOTH PHONE. THIS IS HUGE SAFETY ISSUE!!! PEOPLE ARE BEING STRANDED AT ANY TIME WITH A DEAD BATTERY ON CARS LESS THAN A YEAR OLD!!!
THE VEHICLE SAT IN THE GARAGE 3 DAYS AND WHEN I TRIED TO START THERE WAS NO POWER TO THE ENTIRE VEHICLE. I TRIED TO JUMPSTART THE VEHICLE WITHOUT AVAIL. CALL TOYOTA THEY SENT SERVICE VEHICLE THAT JUMPSTART THE VEHICLE AND HAD IT RUN FOR @ 10 MINUTES. SHUT CAR OFF AND IT WOULD NOT RESTART. VEHICLE WAS TOWED TO THE TOYOTA DEALERSHIP. PER THE DEALERSHIP THEY HAD TO REPLACE THE BATTERY. I REFUSE TO BELIEVE THAT WAS THE ISSUE. THE BATTERY IS BEING DRAINED BY SOME OTHER ISSUE. TOYOTA NEED TO RECALL THESE VEHICLES AND FIX THE ISSUE PROPERLY.
NEW VEHICLE, PARKED IN ENCLOSED GARAGE, AT HOME FOR THIRTY-SIX (36 ) HOURS. VEHICLE HAD APPROXIMATELY SIX-HUNDRED (600) MILES. WIFE MADE ATTEMPT TO START THE VEHICLE BUT THE BATTERY WAS DEAD. NO LIGHTS, NO HORN FUNCTIONING. CALLED TOYOTACARE FOR ASSISTANCE.. THEY RESPONDED AND DETERMINED THE NEW BATTERY HAD FIVE (5) VOLTS. THIS WAS DESCRIBED AS A TOTALLY DEAD BATTERY. I TOOK THE VEHICLE BACK TO THE DEALERSHIP, TOYOTA OF OLYMPIA (WASHINGTON) REPLACED THE DEAD BATTERY AND INSTALLED A BATTERY TRICKLE CHARGER. THE NEXT DAY, WE DROVE THE VEHICLE FOR AT LEAST FIVE HOURS AND PARKED IN CLOSED GARAGE. BATTERY VOLTAGE WAS 12.67 VOLTS. AFTER THREE HOURS, PARKED, THE BATTERY WAS 12.69. THE NEXT MORNING AT 6AM THE BATTERY WAS 12.63. WITHIN THREE HOURS (9AM) THE BATTERY WAS 12.45 VOLTS. ANY BATTERY AT 12.45 VOLTS IS CONSIDERED A DEAD BATTERY. WITHIN TWELVE HOURS THE BATTERY DIMINISHED FROM FULLY CHARGED TO DEAD VISITED THE WEB SITE OF CARGURUS AND LOCATED APPROXIMATELY SIXTEEN OTHER COMPLAINTS WITH THE EXACT SAME PROBLEM- DEAD BATTERY AFTER VEHICLE IS PARKED FOR TWO DAYS.
I BOUGHT A NEW 2020 RAV4 HYBRID XSE IN JANUARY. TWO WEEKS AGO, I WENT OUT IN THE MORNING TO DRIVE IT AND IT WOULDN'T START. THE BATTERY WAS DEAD. I HAD LEFT IT PARKED IN THE DRIVEWAY WITH THE CAR LOCKED. THE CAR HAD 5,400 MILES. I CALLED ROADSIDE ASSISTANCE TO JUMP IT AND GET IT TO THE DEALERSHIP. THEY RAN DIAGNOSTICS AND HAD NO IDEA WHAT THE PROBLEM WAS. THEY SUGGESTED I WASN'T DRIVING IT ENOUGH ? *TR
OUR 2020RAV4 HYBRID HAS FAILED TO START TWICE (5/5/2020 AND 12/5/2020) AFTER SITTING ONLY 1-2 DAYS IN OUR GARAGE. IT REQUIRED JUMPING TO BE RECHARGED. FROM THE CARGURUS SITE, THIS SEEMS TO BE A COMMON PROBLEM WITH NO DEFINITE SOLUTION YET, PERHAPS A BAD BATCH OF BATTERIES, PERHAPS A SOFRWARE UPDATE NEEDED, OR SOMETHING ELSE? TOYOTA NEEDS TO FIGURE IT OUT AND FIX IT! WE DON'T FEEL LIKE A NEW, EXPENSIVE VEHICLE CAN BE DEPENDED ON.
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Quick Summary
The 2020 Toyota RAV4 has 60 Electrical System complaints on file. Review the timeline above for detailed owner experiences.