62 complaints reported

2005 Toyota Sienna Latches/Locks

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
62
Crashes
0
Fires
0
Injuries
5

Complaint Timeline

Chronological view of owner reports

Sep 2009

TOYOTA SIENNA SLIDING DOOR PROBLEM I COULD NOT SOMETIMES CLOSE THE SLIDING DOOR. SO I VISITED THE DEALER NEAR MY HOUSE. I HEARD THAT THE HINGE WAS ALMOST BROKEN AND NEED TO BE CHANGED. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Aug 2009

ONE MORNING MY WIFE AND I DECIDED TO TAKE THE KIDS TO THE PARK AND WENT OUT TO LOAD THE THINGS WE WOULD NEED, MY TWO AND A HALF YEAR OLD WALKED OUT WITH ME WITH HER FAVORITE BALL. I OPENED THE BACK DOOR WITH THE REMOTE AND WAITED WHILE A GATHERED EVERYTHING, BUT MY DAUGHTER RAN TOWARDS THE VAN TO PLACE HER BALL INSIDE, AND IN A SPLIT SECOND, NOTICED THE DOOR COMING DOWN VIOLENTLY ON HER. I DROPPED EVERYTHING AND YANKED HER OUT OF THE WAY BEFORE THE DOOR COULD CLOSE SO SHE STARTED CRYING BECAUSE OF THE FORCE IN WHICH I PULLED HER. I STARTED TO YELL AT MY WIFE THINKING SHE PRESSED THE BUTTON INSIDE,BUT SHE WAS NOWHERE NEAR THE CAR, OR THE REMOTE. THE DOOR HAS NOT WORKED SINCE, ANYWAY I OPEN IT, REMOTE, INSIDE BUTTON, OR MANUAL, IT JUST SLAMS DOWN HARD. VERY DANGEROUS AND SCARY TO KNOW THERE ARE ALOT MORE INDIVIDUALS WITH THIS PROBLEM FROM TOYOTA. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2009
Aug 2009

2005 TOYOTA SIENNA AWD MINI VAN- PURCHASED USED FROM A REPUTABLE SMALL TOWN CAR DEALER- NOT AN EXCLUSIVE TOYOTA DEALER- AFTER 1 MONTH OF OWNERSHIP DRIVER SIDE SLIDER WOULD NOT OPEN. TOOK BACK TO PLACE WHERE PURCHASED AND THEY TOOK THE DOOR APART, CLEANED IT, AND GOT IT WORKING AGAIN- 5 MONTHS LATER: DOOR NOT OPENING AGAIN- TOOK TO TOYOTA DEALER THIS TIME AS LIMITED WARRANTY EXPIRED WITH ORIGINAL DEALER- TOLD IT WILL COST $700 PLUS TO FIX .I WAS SURPRISED AT THE COST, OVER $500 FOR THE PART ALONE. I ASKED IF THE DOOR COULD BE OVER-RIDDEN AND OPERATED MANUALLY ONLY, AND WAS TOLD NO. I EXPRESSED MY CONCERN OF MY CHILD'S SAFETY IF EVER IN ACCIDENT AND NEEDED TO GET OUT THIS DOOR. THE DOOR CANNOT BE OPENED AT ALL IF THIS PART IS BROKEN. I WAS GIVEN TOYOTA CUSTOMER SERVICE NUMBER TO CALL AND EXPRESS MY CONCERNS. I SPOKE TO A TOYOTA REP WHO INFORMED ME THERE WAS NOTHING THEY COULD DO FOR ME BECAUSE OF THE AGE AND MILES ON MY VEHICLE. TOYOTA OBVIOUSLY IS NOT CONCERNED WITH THE SAFETY OF THEIR VEHICLES OR THEIR CONSUMERS. I WILL NOT BUY A TOYOTA AGAIN. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2009
Aug 2009 Injury

THE SLIDING DOOR ON MY 05 TOYOTA SIENNA MINIVAN DOES NOT LATCH OR LOCK IN THE OPEN DOOR POSITION PERMITTING THE DOOR TO RAPIDLY CLOSE IF PARKED ON A HILL FOR INSTANCE. I HAVE BEEN HIT BY THE DOOR MULTIPLE TIMES AND MY CHILD WAS INJURED TODAY WHILE EXITING THE CAR. THE OTHER PROBLEM THAT OCCURS IS THAT THE MOTOR CABLES THAT MOVE THE AUTOMATIC DOOR BECOME SLACK AND BOUND AND THEREFORE HAVE FORCED THE DOOR TO STAY IN THE OPEN POSITION. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Aug 2009

2005 TOYOTA SIENNA RH SLIDING DOOR COMPONENT HAS FAILED AND DOOR CAN NOT BE OPENED. THE LATCH AND LOCKING ASSEMBLY HAS A PLASTIC SLIDING BUTTON THAT PREVENTS THE DOOR FROM BEING OPENED WHILE LOCKED, BUT ALLOWS DOOR TO OPEN IF UNLOCKED. THIS TINY INEXPENSIVE PART HAS BROKEN. TOYOTA DOES NOT HAVE A REPLACEMENT PART. FOR THE MANUAL DOOR, YOU MUST PURCHASE THE ENTIRE DOOR MODULE FOR $400.00. TOTAL TO REPAIR $1000.00. THIS IS A DESIGN FLAW. THE DOOR PART SHOULD NOT FAIL DUE TO NORMAL WEAR AND TEAR, AND IF SO IT SHOULD BE EASIER AND CHEAPER TO REPAIR. THIS IS A SAFETY ISSUE. IMAGINE NOT BEING ABLE TO OPEN THE SIDE DOOR IN AN EMERGENCY BECAUSE A 3 CENT PLASTIC PART FAILS. I HAVE READ ONLINE ABOUT SEVERAL CASES OF THIS SAME PART FAILING. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2009
Aug 2009

LEFT, REAR MANUAL DOOR WILL NOT OPEN RIGHT REAR POWER DOOR WILL NOT CLOSE TOYOTA SERVICE SAID ALL LATCHES ARE BAD, AND NEED TO BE REPLACED THEY WANT TO CHARGE US $3,800.00 TO REPAIR THE LATCHES THEY CLAIM THAT THE LATCHES ARE NOT DEFECTIVE. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2008
Jul 2009

DRIVER SIDE SLIDING DOOR STUCK CLOSED. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2009
Jul 2009

PASSENGER AUTOMATIC SIDE DOOR ON 2005 TOYOTA SIENNA LE FAILED AND WILL NOT OPEN ANYMORE. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2009
Jul 2009

BOTH SLIDING DOORS ON MY 2005 TOYOTA SIENNA FAIL TO OPEN. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2009
Jul 2009

POWER SLIDING DOOR ON 2005 TOYOTA SIENNA DOES NOT CLOSE PROPERLY WHEN ON A SLIGHT SLOPE. DOOR DOES NOT GO FAR ENOUGH TO LATCH AND MUST BE CLOSED WITH MANUAL ASSISTANCE. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2009
Jun 2009

2005 TOYOTA SIENNA DRIVER SIDE DOOR MAKES LOUD NOISE WHEN OPENING -- CABLE COVERING IS CRACKED EXPOSING WIRE TO THE ELEMENTS. CABLE MAY EVENTUALLY BREAK PREVENTING DOOR FROM OPENING. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2009
Jun 2009

CANNOT OPEN DRIVER SIDE SLIDING DOOR. WILL ONLY OPEN 3 INCHES AND GETS LOCKED IN PLACE. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2009
Jun 2009

AUTOMATIC SLIDING PASSENGER SIDE DOOR NOT WORKING ON 2005 SIENNA MINVAN AT 50,000. SAFETY PROBLEM AS TOLD BY SERVICE TECH THAT DOOR HAS BEEN KNOWN TO FLY OPEN WHEN DRIVING, ALSO NOT EASILY SOLVED BY CONVERTING DOOR TO MANUAL DUE TO DESIGN IT IS CONNECTED TO ENGINE. AS SAFETY ISSUE, I THINK TOYOTA NEEDS TO ISSUE A RECALL AND CONVERT THESE DOORS TO MANUAL SLIDING DOORS OR AT LEAST CORRECT PROBLEM THAT THEY POTENTIALLY FLY OPEN WHEN DRIVING. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jun 2009
May 2009

POWER SLIDING DOOR FAILED IN MY 2005 TOYOTA SIENNA. THIS IS A MANUFACTURER'S SAFTY-RELATED DEFECT THAT SHOULD BE FIXED AT TOYOTA'S COST. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
May 2009

2005 TOYOTA SIENNA LE THIS VEHICLE HAS ONE ELECTRIC SLIDING DOOR, ON THE PASSENGER SIDE. THIS ELECTRIC DOOR HAS FAILED, AND IS STUCK IN THE CLOSED POSITION. DEALER HAS SAID THAT THE VEHICLE NEEDS A NEW LATCH ASSEMBLY AND CABLES. WE HAVE HAD SOME TYPE OF PROBLEM WITH THIS DOOR SINCE WE PURCHASED IT, INCLUDING PRIOR INCIDENTS WHERE THE DOOR WAS INOPERABLE. THESE PREVIOUS FIXES OCCURRED WHEN THE CAR WAS UNDER WARRANTY, WHICH IT IS NO LONGER UNDER. IN EACH CASE, THE DEALER MADE AN ADJUSTMENT TO GET THE DOOR TO WORK, BUT AT NO TIME CHANGED ANY PARTS. DEALER INFORMED ME THAT TOYOTA IS WILLING TO PROVIDE THE PARTS (LOCK ASSEMBLY 146.35 AND CONTROL 693.04) BUT THAT WE WILL NEED TO PAY LABOR OF 660. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: May 2009
Mar 2009

2005 TOYOTA SIENNA POWER SLIDING DOOR CENTRAL HINGE PROBLEM CAUSING DOOR TO HANG OUT OF LINE AND RUB AGAINST BODY. RUBBING/BANGING DOES NOT ALLOW DOOR TO FULLY CLOSE. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2009
Jan 2009

I OWN A 2005 TOYOTA SIENNA XLE LIMITED AWD, THE PASSENGER REAR DOOR WAS OPENED YESTERDAY AND WOULD NOT CLOSE. THE CABLE THAT CLOSES THE DOOR IS HANGING OFF THE CAR AND THE MOTOR ON THAT SIDE APPEARS TO NOT BE WORKING CAR HAS LESS THAN 39000 MILES AND 3 YEAR WARRANTY ENDED IN OCTOBER 2008, SEEMS TO BE LOTS OF PROBLEMS WITH THIS ISSUE. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Jan 2009

TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT BOTH OF THE PASSENGER SIDE DOORS WOULD NOT OPEN OR LATCH ALL THE WAY. THE DEALER STATED THAT THE CONTROL UNIT NEEDED A NEW LATCH LOCK AND HINGE ASSEMBLY ON THE DRIVER'S AND PASSENGER SIDE DOORS. THE REPAIR WOULD COST $2,800. THE CONTACT IS OVER BY 1,500 MILES ON HER EXTENDED WARRANTY AND THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 75,400.

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2009
Jan 2009

I HAVE A 2005, TOYOTA, SIENNA. WHILE SITTING IN THE FAR REAR OF MY VAN, WASHING THE REAR WINDOW, THE DOOR SHUT AND I WAS UNABLE TO GET OUT OF THE CAR. I COULD NOT FIND THE LEVER INSIDE THE COVERED AREA ON REAR DOOR PANEL. NEITHER COULD THE AUTO REPAIR MAN, EVEN AFTER READING MANUAL. THERE IS NO RELEASE EVEN FROM THE FRONT OF THE CAR. AND IF WE COULDN'T FIND IT, HOW WOULD MY GRANDCHILDREN OR ANYONE IN AN EMERGENCY. I CONSIDER THIS AN EXTREME SAFETY HAZARD WHICH COULD KILL...AND THE DESIGN HAS NOT CHANGED IN THE NEW CARS. PLEASE LOOK INTO THIS AND LET ME KNOW WHAT I CAN DO BEFORE IT'S TO LATE. TIME IS OF THE ESSENCE......... *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2008
Dec 2008

2005 SIENNA XLE MODEL. THE PASSENGER SIDE AUTOMATIC SLIDING DOOR'S LATCH DOES NOT LOCK AND WILL CLOSE ON SLIGHT INCLINE. MYSELF, MY WIFE AND ONE OF MY KIDS HAS EXPERIENCE THE DOOR CLOSE ON US UNEXPECTEDLY. THIS IS A POTENTIALLY SERIOUS SAFETY ISSUE IF THE CAR IS PARKED ON A STEEP INCLINE FACING DOWN. THE CAR HAS BEEN IN THE DEALER FOR OVER A WEEK AND SO FAR, THEY HAVE TRIED TO REPLACE THE MOTOR, THE LATCH TO NO AVAIL. I THINK THERE IS A DESIGN FLAW SOMEWHERE IN THE DOOR THAT CAUSES THIS TO HAPPEN. STRANGELY, THE PROBLEM DOES NOT EXISTS ON THE DRIVER'S SIDE SLIDING DOOR. IT'S UNKNOWN IF THE PROBLEM IS CAUSED BY REPEATED USE OR NOT. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2008
Dec 2008

PASSENGER POWER SLIDING DOOR CABLE JACKETING HAS COME OFF AND CABLE IS FRAYING BADLY (UNWRAPPING) AND MAKING MUCH NOISE AND MAKING DIFFICULT FOR DOOR TO OPEN/CLOSE. I AM CONCERNED THIS WEAKENED CABLE MAY SNAP AND HIT SOMEONE (ESP MY CHILDREN) WHO USES THE DOOR FOR ENTRY/EXIT AS IT IS UNDER HIGH TENSION. DRIVER SIDE DOOR CABLE JACKETING IS ALSO BEGINNING TO COME OFF AND I AM CONCERNED IT WILL END UP DOING THE SAME THING. THE VAN WAS PURCHASED IN MARCH 2005 AND SINCE I AM PAST THREE YEARS, THE TOYOTA DEALER I ORIGINALLY TOOK IT TO SAID IT WAS NOT COVERED BY ANY WARRANTY (INCLUDING MY 7 YEAR/100K MILE EXTENDED WARRANTY) AND IT WOULD COST OVER $1700/DOOR TO FIX. THE CAR IS NOT EVEN 4 YEARS OLD AND THE BASIC SAFETY OF THE DOOR OPEN/CLOSE IS ALREADY COMPROMISED! I WAS ALSO TOLD TODAY BY ANOTHER DEALER THAT TOYOTA ISSUED A "TECHNICAL BULLETIN" ABOUT THE HINGES/MECHANISM ON 2004 VERSIONS (AND THE 2005 - AT LEAST THROUGH MY PRODUCTION DATE) SINCE THEY HAD A NUMBER OF (QUESTIONS?) ABOUT THIS ISSUE - AND IT IDENTIFIED SPECIFICALLY HOW TO FIX IT. TO ME IF THIS IS OCCURRING ENOUGH TO HAVE A TECHNICAL BULLETIN, THEN TOYOTA KNOWS THEY HAVE A PROBLEM. BUT SINCE THEY DO NOT CONSIDER THIS SAFETY ORIENTED THEY NEVER RECALLED IT. IF THIS CABLE SNAPS I DO NOT SEE HOW IT COULD NOT BE A SAFETY ISSUE. IN SUMMARY IT IS HAPPENING ON BOTH DOORS (THOUGH FASTER ON THE MORE USED PASSENGER SIDE) AND TOYOTA SEEMS TO BE AWARE OF A NUMBER OF ISSUES IN THIS AREA. THE FRAYED CABLE ALSO TENDS TO SCRATCH UP THE CABLE TRAVEL AREA FOR THE RUBBER SEALING AND THE PAINT.*TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2008
Dec 2008

PASSENGER SLIDING DOOR WOULD NOT OPEN, OR IT WOULD OPEN A LITTLE BIT AND CLOSE AGAIN. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2008
Dec 2008

2005 TOYOTA SIENNA LE, THE AUTOMATIC PASSENGER SIDE DOOR FAILED, AND THE CABLES WERE HANGING FROM THE TRACK. DOOR BECAME FIXED IN ONE POSITION, WOULD NOT OPEN OR CLOSE. REPAIRS WERE TOO COSTLY, NEARLY $2000 FOR PART ALONE, NOT INCLUDING LABOR. DEALER REMOVED AUTOMATIC DOOR CABLE TO ALLOW IT TO WORK AS A MANUAL DOOR. THERE WERE NO INCIDENTS LEADING TO THE FAILURE, IT WAS A COMPLETE SURPRISE. IN MY OPINION, AND AFTER READING OTHER COMPLAINTS ON THIS ISSUE, I BELIEVE THE FAILURE IS CAUSED BY A DESIGN FLAW BETWEEN THE SLIDING DOOR AND OPEN WINDOW. ON A MANUAL DOOR, THE DOOR WILL NOT STAY FIXED OPEN WHEN THE WINDOW IS ROLLED DOWN. ON AN AUTOMATIC DOOR, THE DOOR IS FORCED OPEN EVEN WHEN THE WINDOW IS DOWN. CLEARLY THERE IS A CONFLICT BETWEEN THESE TWO MECHANISMS. ONE ADDITIONAL NOTE ON THE SLIDING DOORS, THEY FREEZE CLOSED AT THE FIRST DROP IN TEMPERATURE. EXTREMELY INCONVENIENT WHEN TRYING TO LOAD 3 KIDS ON A CHILLY MORNING. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2008
Sep 2008

THE MANUAL SLIDING DOORS ARE SUPPOSED TO LOCK IN THE OPEN POSITION. WHEN THE WINDOW IS ROLLED DOWN, THE DOOR DOES NOT LOCK IN THE OPEN POSITION, CREATING A HAZARDOUS CONDITION WHEN YOUNG CHILDREN ARE ENTERING OR EXITING THE CAR, AS THE DOOR IS HEAVY, AND ON A SLIGHT INCLINE COULD ACTUALLY INJURE A CHILD. MINIVANS, AFTER ALL, ARE SUPPOSED TO BE FOR TRANSPORTING CHILDREN. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Sep 2008
Aug 2008 Injury

OPENED REAR HATCH ON 2005 TOYOTA SIENNA. IT OPENED THEN IMMEDIATELY CLOSED, HITTING ME ON THE HEAD. *TR

Type: Vehicle, Vehicle: 2005 TOYOTA SIENNA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2008

Trend Over Time

Complaints by year

Quick Summary

The 2005 Toyota Sienna has 62 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.