2022 Toyota Tacoma UNKNOWN OR OTHER

Sunroof window exploded and shattered the whole glass

Known issue of paint peeling around the window frame on white vehicles. However, Toyota indicates that this VIN is not affected by this reported issue. They cannot explain why and deny it could be happening based on the VIN number alone.

THERE IS A LARGE SCREEN IN THE VEHICLE AND THE OEM SENDS MESSAGES TO ME THAT ARE EXTREMELY DISTRACTING AND HAZARDOUS AS THE ONE I RECENTLY RECEIVED WAS RECALL NOTICE TELLING ME THAT THE REAR AXEL COULD FALL OFF THE CAR. I RECEIVED THIS "TEXT" WHILE I WAS DRIVING DOWN THE INTERSTATE AT 65 MPH AND IT SCARED ME AND GAVE ME A PANIC ATTACK. IT IS ILLEGAL FOR ME AS A DRIVER TO TEXT AND DRIVE YET IT SEEMS PERFECTLY OK FOR THE OEM TO TEXT ME WHILE I AM DRIVING AND FOCES ME TO READ THEIR MESSAGE. THIS IS A FLAGRANT AND COMPLETELY OBVIOUS SAFETY HAZARD. WHY THE ENGINEERS AT TOYOTA WERE NOT SMART ENOUGH TO REALIZ THIS IS A PREVENTABLE SAFETY HAZARD IS SHOCKING! iT IS ALSO SHOCKING AT THE FEDERAL REGULATORS ARE NOT TAKING ACTION WITHOUT PRODDING FROM A CONSUMER. PLEASE FIX THIS SAFETY HAZARD AS IN ADDITION TO THE STUPID TEXT I ALSO RECEIVED A HUGE YELLOW HAZARD SIGN THAT BLOCKED MY VIEW OF MY SPEDOMETER SO THERE ARE TWO HAZARDS THAT NEED TO BE ADDRESSED. I URGE YOU TO DO A RECALL OF THESE ISSUES WITH MY TACOMA TRUCK AND DO NOT ALLOW THE OEM TO COMMUNICATE THESE RECALLS TO ME ON MY VEHICLES SCREENS BUT RATHER CONTACT THE OWNER VIA EMAIL, PHONE CALL AND PUT AN IMMEDIATE STOP TO ALL THE DANGEROUS MESSAGING THE OEM USES. THIS IS AN EXTREMELY DANGEROUS MATTER AND I AM CONCERNED A DRIVER LIKE ME COULD BE SERIOUSLY INJURED OR KILLED WHILE DRIVING.0

Sunroof spontaneously shattered while driving. This was an open freeway with no other vehicles within 1/4 mile ahead and there were no bridges or overpasses. This is a newer vehicle that had less than 5,000 miles on it. Sunny day with temperature around 75 degrees, windows were up with the A/C set to 70 degrees.

Our nonprofit agency raised funds to purchase a brand new $57,000 Tacoma for our food bank deliveries and when it was shipped to Molokai from Oahu, the air conditioner does not work. With the current heat wave, it is a danger! I called the sales dept, who referred me to management, who referred me to customer care who referred me to service dept who referred me to customer care again who referred me to sales. I called 7 different entities...an endless loop. NO ONE will help us. There is no "authorized " Toyota dealer on our island and it will cost me $1000+ to ship it to Honolulu, just to have someone tell us what’s wrong. I don't even believe this is the way the mission and vision of Toyota is carried out. The way we have been treated and devalued as a cash paying customer is beyond ethical. As a customer who just did massive fundraising to make a cash purchase for our non-profit agency of a once in a life time vehicle, I don't think I should have been disrespected, devalued, ignored or told to pay to ship the truck back at an expense of $1000+ to the agency. ITS A NEW TRUCK!!!!!! The air conditioner does not work at all. It blows hot air. The vehicle has 23 miles on the Odometer and to me, that is a new truck that should have worked. However, I realize also, things can be defective, that is why there is a warranty. But we should not have to pay for the shipping, to have a mechanic on Oahu look at it. We have plenty of mechanics on our island, but no "authorized" dealer. I offered to pay for the Toyota mechanic to fly over as that would be cheaper, but no one agreed to doing that. I offered the services of certified mechanics here on island to fix it and submit the bill to Toyota but this too was denied. I don't see how this behavior is in alignment with the vision and guiding principles of the Toyota company's mission as I read it online. I am completely shocked at the callous way I was treated and how NO ONE will assist beyond telling me to call someone else.