65 complaints reported

2021 Toyota Venza VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
65
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2026

A large crack appeared on the windshield of my 2021 Toyota Venza. Due to this being a safety issue when driving the vehicle, so I looked into having it repaired by a local shop. When the Venza was taken to the repaired, the repair shop notified me that the issue didn't originate from a rock/chip. The issue was with the windshield or the windshield installation. After a quick Google search, it came to my attention that this is a frequent issue with this year and make. There are class action lawsuits about this issue. This needs to be addressed by Toyota.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2025
Sep 2025

I bought this vehicle when new in 2021 and I started to see people complain about the quality of the windshield and how they were getting cracks from rocks on it. I’m [XXX] , and never had a windshield replaced in my life. After seeing people post this, I added windshield coverage to my car. Last year I had a rock hit my windshield and it cause a small star like crack. Right away I called the insurance company and was able to take care of it that day. Few days ago I hear another rock ding. Had nobody in front of me but think it was from the car on the side of me kicked it up. Some time passed and I saw the crack coming down the middle of the next morning it was even longer. From the top of the window down past my camera. I have an appointment for replacement this week. What I was reading seems to be true. Never in my life had I have this happen, had plenty of rocks hit my vehicles over the year. Never had one crack. I know they exist but seeing it form a lot of Venza owners tells you something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2025
May 2025

Spontaneous crack in the windshield without any external mechanixal force, such as rock, hale, or any other foreign body.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2025
Jan 2025

This morning, I noticed a crack on the windshield of my 2021 Toyota Venza. The car was parked outside in the cold, and it seems like there’s some issue with the Toyota windshields, as it cracked for no apparent reason.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2025
Dec 2024

Windshield has severe cracking without being struck by anything

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2024
Nov 2024

With no impact, our windshield cracked. I see many, many other owners of 2021 and later Toyota Venza have had this happen to them. This is clearly a large problem, so I'm hoping that by reporting our incident you will be encouraged to investigate further. Please let me know if you need any additional information, but the key points are that there has been no impact to the windshield that we are aware of, and the windshield cracked while driving. Thank you for your attention t this matter.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Nov 2024
Oct 2024

Widshield cracked all of a sudden without any reason

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2022
Oct 2024

Hit by a very small rock. Started with a small fracture about 8 inches long and after 8 hours the crack has multiplied to be about 16-18 inches.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2024
Oct 2024

a small rockchip hit the windshield and caused a crack which quickly began to grow at an alarming rate. the crack grew to about the size of half the windshield in a one day time. The windshield is very surprisingly fragile.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2024
Jul 2024

I was driving and my windshield just cracked . Nothing struck my windshield before incident happened

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Jul 2024
May 2024

The front glass (windshield) on the passenger side was broken; I got into the car, I turned it on and suddenly I heard a loud clicking noise and dirt came out from the top to the middle, disgonally, I emphasize the car was not moving.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: May 2024
May 2024

I was driving down the freeway and my windshield unexpectedly cracked. I was not struck by a rock or other object, it cracked out of nowhere.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Feb 2024
May 2024

Toyota 2021 Venza has faulty windshield glass the prematurely cracks under no external impact. In fact, the car was parked and when I came back, there was a crack on the windshield. Several owners have reported similar issue with similar failure patterns mode. There's also pending class action law suit for this issue.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2024
Apr 2024

I have been driving this car for over a year and have not had any impact, collision or any kind of accident. Last week I noticed a crack around the windshield. I starts from the bottom, up towards the middle and arcs toward the driver side. There is no point of contact or any indication that a small/tiny rock fell on it. At first I thought it was a rain drop that rolled down on the windshield but after cleaning both inside and outside, I realized it was a crack.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2024
Apr 2024

I recently bought this car and without any reason have a Crack on my windshield I have read many people who have had similar issues and gets worse after replacement having to replace their windshield many times. I am concerned at the safety of the cars windshield and its defect nature. Also have issues with visibility with wipers not clearing rain effectively on the drivers side.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2024
Mar 2024

windshield crack for no resend. no impact at all. car was parked.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2024
Jan 2024

HUGE crack developed suddenly in windshield. This is the third repair I have had to make. This windshield seems to crack easily - even the slightest hit damages the windshield. With this crack I can feel the separation in the glass. It’s dangerous. Doing a simple internet search reveals this as a known issue.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Apr 2024
May 2023

The windshield has cracked 2 times since I bought the car – 1 crack per year. This is an expensive repair. In no other vehicle have I experienced windshield cracks so frequently. Is this windshield thinner than industry norms? Two times an object has hit the windshield while I was driving. Initially each impact only caused a chip on the windshield. Then a 12 inch crack appeared: a) the first crack appeared during the chip repair; b) the second incident's crack appeared 30 minutes after the windshield was chipped. The latest crack is available for inspection. The cracks caused no safety issues.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Aug 2022
Apr 2023

Driving at 45MPH alone on a paved road. Outside temperature 85F. Suddenly a crack appeared on the driver side of the windshield (about halfway up from hood). Crack was initially about 3 to 4 inches long. By the time I got home (10 miles - about 15 minutes) the crack was 24 inches long and still growing. Failed component: Windshield Risk? Degraded driver vision, possibility of glass flying into passenger compartment Reproduced: Not yet, it happened Saturday afternoon. Inspected: Not yet it happened Saturday afternoon Warning lamps? No

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Mar 2023
Mar 2023

Windshield cracked with no reason. Did not drive on highway but a over 10-inch crack appeared nowhere on the driver side. It was the second time our windshield cracked. This is definitely an issue with defective glasses.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2022
Dec 2022

Windshield cracked on passenger side while driving. No rock or pebble was heard hitting glass. This is the second time in 3 months

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2022
Dec 2022

Windshield 20 inch crack with no rock impact, no visible impact mark. Multiple other owners reporting same issue. Windshield is soft and cracking due to flex in car, or small projectile impact that should not cause major spidering cracks

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Dec 2022
Oct 2022

windshield cracking when i hit a "hard Shell" BUG on the interstate...Not a rock, nor a stone, but a bug!...Nobody around the vehicle in the middle of nowhere...;in broad daylight...going to cost me a high deductable because it cracked right in the line of vision for the driver...total replacement required...Toyota wont stand behind their product ...this windshield is way too soft...!!!

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2022
Oct 2022

A crack in the windshield appeared at approximately 13,000 on June 20, 2022. It appeared after a short local trip-seemingly out of no where. Initially the crack was about six inches long, ending at the bottom of the window pane. Minutes later, the crack continued an additional foot. The crack has continuted to grow and on 10/14/22 is in excess of 2 feet long, with approximately 19,000 miles. The windshield had been out of stock since July, 2022 when I initiated an insurance claim. It is now scheduled to be replaced on 10/24/22.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Oct 2022
Sep 2022

My new 2021 Toyota Venza front windshield spontaneously develops small cracks and micro-fractures. I noticed the first crack on the driver's side within about 6 months after purchasing the Venza. Since then, I the windshield has developed hundreds of tiny fractures which are especially noticeable when the sun shines through the windshield, just after sunrise or just before sunset. When the sun hits the cracks in the windshield, they all light up at once and the bright lights impede visibility. The windshield was inspected by the Toyota service department on two separate occasions. It was explained that the windshield is not covered by the usual car warranty or extended warranty. It was suggested by the service technician and service manager that the cracks were possibly due to gravel or sand hitting the windshield, which is considered normal wear and tear by Toyota. I explained that I have less than 18,000 miles on my car, I drive on only paved roads, and have never been pelted by gravel or sand. My car is also kept in a garage when not in use.

Type: Vehicle, Vehicle: 2021 TOYOTA VENZA, Manufacturer: Toyota Motor Corporation
Incident: Jan 2021

Trend Over Time

Complaints by year

Quick Summary

The 2021 Toyota Venza has 65 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.