2 complaints reported

2020 Volkswagen Atlas ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
2
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jan 2025

I enrolled in the Volkswagen Car-Net Safe & Secure Trial for my 2020 VW Atlas, and shortly after, received a SOS error code disabling the Emergency Assistance available for the vehicle. I had no prior issues with the SOS error code/Emergency Assistance until I was enrolled in the trial. The dealership has confirmed that there is an internal failure with the Car-Net module in the vehicle.

Type: Vehicle, Vehicle: 2020 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: May 2024
Mar 2024

Navigation system (GPS) does not show correct location and 'reroutes' off the correct path. This could lead to dangerous conditions if using in an unfamiliar location (which is the point of having a navigation system). Navigation system has suggested turning wrong direction onto one-way street, turning into rivers and lakes, making U-turn on expressway, and driving through private property.

Type: Vehicle, Vehicle: 2020 VOLKSWAGEN ATLAS, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2024

Trend Over Time

Complaints by year

Quick Summary

The 2020 Volkswagen Atlas has 2 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.