8 complaints reported

2019 Volkswagen Golf UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
8
Crashes
1
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2025

I am currently stationed in the United Kingdom and the VW dealership is stating that they are unable to complete the needed recall because it is an imported vehicle?! Not sure how something that important can just be shrugged off because I am in a different country.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jul 2025
Nov 2023

Driving on the interstate with no cars near me and my sunroof exploded and showered me with glass. VW is claiming that it was hit and it was not. The car is my daily driver, and I inspect it daily. The plastic insert was cracked (also an issue with this model)and mentioned by me on a previous service visit at Baxter Volkswagen of Omaha, but it was not investigated by Baxter and then the service advisor gave no explanation as to why it was not looked at. A month a half later the sunroof exploded.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2023
Oct 2023

I was driving and the spring from the grab handle (driver side) popped out and hit me by my left eyebrow. At home, I tried to compare the driver side grab handle with the front passenger grab handle to see if I can fix it. As I grabbed the handle and the spring became loose and it is now sideways (picture) In addition, according to my repair log, my GTI was serviced to repair the right side rear passenger grab handle on 18 Jan 2020. I have a service appointment tomorrow 11 Oct 2023 to repair the grab handles and a check engine light.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Sep 2023
Jun 2021

I experienced two leaks inside my car due to a VW manufacturer defect with sun roof drain tubes. The first time it happened my car was three months old. At 20 months it happened again causing extensive staining in the interior of my car. No where in my maintenance schedule was I told to clean out drains. The dealer is saying I'm liable because the drain clogging was environmental. I say the drains should not be clogging this much on a new car. There are numerous instances of leaks and vehicle buy-backs for VW Alltracks, as well as other VWs for this. I paid the dealer $250 to unclog the drains because I have no choice but now I'm out of luck with the replacement of the headliner. The dealer admitted it's no where written that unclogging those drains is required.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF ALLTRACK, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2021
Jul 2020 Crash

AUTONOMOUS EMERGENCY BRAKING SYSTEM DOES NOT WORK IN EMERGENCY SITUATION - DID NOT DEPLOY IN A REAR-END COLLISION SITUATION.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2020
Jul 2019

CAR IS STALLING AND TRANSMISSION IS NOT SHIFTING PROPERLY. HAVE HAD IN THE DEALERSHIP MULTIPLE TIMES, TOTALING OVER 5 DAYS IN SHOP. 4 DAYS FIRST TIME, AT THE DEALERSHIP TWICE TODAY (JULY 15, 2019) STALL OCCURS AFTER SITTING IN TRAFFIC OR STOP-GO DRIVING. WHEN COMING TO A STOP, WILL SHUTTER AND COME TO A STALL.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Dec 2019
Apr 2019

ON SEVERAL OCCASIONS SINCE ABOUT APRIL 8,2019 MY NEW GTI STALLED WHILE I WAS DRIVING. WHEN THE CAR STALLS IT DOES SO WITHOUT WARNING. THE STALL OCCURS AS IF THE CAR SIMPLY TURNED OFF. ON A FEW OCCASIONS THE CAR STALLED WHEN I STOPPED AT A STOP SIGN OR WHEN I DROVE ONTO MY DRIVEWAY. TWICE THE CAR STALLED IN BUMPER TO BUMPER TRAFFIC ON I580 NEAR SAN FRANCISCO. BOTH OF THOSE STALLS CAME AT A MOMENT WHEN VEHICLES FOLLOWING ME NEARLY COLLIDED WITH ME BECAUSE TRAFFIC BEGAN TO MOVE BUT MY CAR STALLED AND FOR A MOMENT DID NOT MOVE IN SYNC WITH TRAFFIC. THE STALLING SEEMS TO HAPPEN MORE AS I COME TO A STOP. IT HAS BEEN HAPPENING MORE FREQUENTLY OVER THE LAST FEW DAYS ALSO. I REALIZED THERE IS IN FACT AN ISSUE SO I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR. I HAVE AN APPOINTMENT IN 1 WEEK SO THEY CAN HOPEFULLY ADDRESS THIS ISSUE. I WILL NOT BE DRIVING THE CAR UNTIL THE DEALERSHIP CLEARS IT AS SAFE TO OPERATE. THE CAR IS A 2019 VW GTI 6 SPEED MANUAL SHIFT. THE STALLS STARTED WHEN THE CAR HAD ABOUT 400 MILES, TODAY IT STALLED FOR ABOUT THE 8TH OR 9TH TIME AND HAS ABOUT 1125 MILES. I AM VERY EXPERIENCED OPERATING A MANUAL TRANSMISSION AND I KNOW THAT THE STALLING IS A VEHICLE ISSUE AND NOT OPERATOR ERROR.

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2019
Jan 2019

SUNROOF SPONTANEOUSLY SHATTERED WITH NO IMPACT WHILE DRIVING ON A HIGHWAY

Type: Vehicle, Vehicle: 2019 VOLKSWAGEN GOLF, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jun 2019

Trend Over Time

Complaints by year

Quick Summary

The 2019 Volkswagen Golf has 8 UNKNOWN OR OTHER complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.