2020 Volkswagen Jetta ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Vehicle has been displaying "Emergency services unavailable" along with lights for steering and braking systems, Intermittently since new. The dealer stated no problem found.. Now that the vehicle is out of warranty they tell me it needs a new computer module. I believe they said Telematics control unit.
The built-in navigation and apple carplay periodically show the wrong location, offset by several hundred feet from the real one. A huge number of cases on the Internet, Volkswagen does nothing about it. They update the software, but it doesn't help.
THE HILL HOLD ASSIST DID NOT DISENGAGED QUICKLY WHEN STOPPED ON AN INCLINE, BURNING THE CLUTCH TO GET THE VEHICLE TO MOVE FORWARD. THIS CAUSED SMOKING FROM THE HOOD OF THE CAR AND WE WERE THEN FORCED TO PULL TO THE SIDE OF A VERY CONGESTED HIGHWAY AND WAIT FOR THE SMOKING TO STOP AND GIVE THE CLUTCH A BREAK. THIS HAS NOW CAUSED PREMATURE CLUTCH WEAR.
Trend Over Time
Complaints by year
Other Issues
Common problems reported
Quick Summary
The 2020 Volkswagen Jetta has 3 ELECTRICAL SYSTEM,UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.