2016 Volkswagen Tiguan UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
UNKNOWN INCIDENT. I had a 2016 VW Tiguan with just over 80k miles (approximately 80,200 mi). On 1/6/2026 about 10 min after driving home from the gym, I heard a small explosion from the garage where my car was parked. The garage was filled with smoke and large flames were visible from under the front end of the vehicle. We called 911 and tried to put it out with a fire extinguisher but it continued to re-ignite. The fire burned down our entire garage with all its contents and made it's way into the home completely destroying our laundry room and adjoining bathroom. I had no previous issues with the vehicle, no warnings or check engine lights.
My hood latch has failed. It sometimes appears latched, but actually is not and other times it doesn’t even look like it’s latched at all. There is in fact, a hood latch recall for this year make and model of vehicle, however, my vehicle is not on the list recalled. I believe the current recall for this year making model is not inclusive of all affected VIN numbers!!!!
As I was driving on the Long Island Expressway at 50mph, there was a sudden VERY loud explosion that sounded like a gun shot. I thought perhaps a tire had blown out but then I heard air rushing by. My sunroof had spontaneously exploded!
The car died while driving 3 times in 2 weeks. The gas pedal loses pressure, the vehicle is still on. I had to slow down put the car in park and restart the engine. This happened at speeds around 25-40 miles an hour, including on the freeway and when my [XXX] permitted daughter was driving. This problem has been taken to a WV dealership, they are not able to find the problem and are still looking. The way they are trying to discover the issue is by driving the car until it happens to them. Obviously a car stopping while driving is an insane danger to everyone on the road. This seems to be a known issue on the VW forums. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Every time it rains it gets in my vehicle! I have taken it in to an auto shop and they can’t find the leak . I just noticed a smell and finally found that the floor board gets wet . Now I see mildew inside and I don’t know what to do…. I have an idea that it could be the panoramic sunroof, but I don’t know it only gets wet at the bottom of the car and depending on how bad it rains that’s how much water is inside and I think there should be a recall on this matter, it’s beyond ridiculous, and I have read so much about it and I think it’s the sunroof and the tubes shrunk. I don’t know how to fix that and I haven’t gotten any help from any other shop. They cannot tell me what it is and the only thing that is left is for me to have it ripped apart but if they have shrunk I can’t do anything about that. Also, I’ve heard this by so many different people that own the same kind of vehicle. Please.help!
Turbocharger went out on this vehicle rendering it unsafe to drive. Check engine light came on and after several opinions, it was determined that the Turbocharger went out and needed replacement in order for the vehicle to safely run. This was confirmed via a independent service center. Upon further research on the internet and VW chat forums, there are several other people with this year and model Volkswagen that have had similar issues with low mileage. The turbo charger should not have went out on a vehicle with 39,000 miles on it.
Front portion of panoramic sunroof shattered-sounded like an explosion. Had the fabric sunscreen not been in place, vehicle occupants would have been severely cut by glass shards. The vehicle has not been inspected by dealer, repair facility, law enforcement or insurance. This happened in a rural part of Iowa and we chose to make it home (to beat incoming rain). There was no impact and no previous damage on this sunroof. Unit was in the closed position and no mechanical or physical defects visible. There were no warning lights and symptoms of the problem prior to failure.
WAS INVOLVED IN A COLLISION, REAR ENDED ANOTHER VEHICLE AT APPROXIMATELY 45MPH. THE ONLY INJURY SUSTAINED WAS A BROKEN HEEL BY THE DRIVER, ALL OTHER PARTY'S DID NOT RECEIVE MEDICAL TREATMENT AND ONLY COSMETIC DAMAGE TO THEIR VEHICLES. MOMENTS AFTER THE COLLISION, THE TIGUAN BURST INTO FLAMES. THE BRAKE PETAL HAD TRAPPED THE DRIVERS FOOT AND THE DOOR WAS JAMMED. FORTUNATELY THE OTHER PARTY WAS ABLE TO JERK THE DOOR UNTIL IT OPENED TO FREE THE DRIVER. THE TIGUAN WAS A TOTAL LOSS, BECOMING COMPLETELY ENGULFED IN FLAMES.
WHILE DRIVING AT HIGHWAY SPEED ON A STRAIGHTAWAY WITH NO OTHER VEHICLE WITHIN APPROXIMATELY A HALF MILE TO THE FRONT OR REAR AND ALSO WITH NO ONCOMING TRAFFIC IN THE OTHER LANE, MY SUNROOF LITERALLY EXPLODED. VISIBLE INSPECTION SHOWED THE CORNERS OF THE TEMPERED GLASS WERE ANGLED UPWARD INDICATING THAT THE GLASS BLEW OUTWARD AND NOT INWARD.
CAR DOES NOT GIVE WARNING IF THE CAR IS NOT IN PARK SO IT ROLLED DOWN MY DRIVE INTIO THE STREET. HIT NEIGHBORS FENCE. THE VEHICLE WAS STATIONARY PARKED IN MY DRIVE THE ENGINE WAS OFFF. I REMOVE ITEMS THE CAR AND IT WAS NOT MOVING WENT INSIDE TO GET MY DOG CAME OUT AND MY CAR WAS ACCROSS THE STREET AND HAD TO HIT A FENCE. ALSO THE CAR SLIDES ON WET PAVEMENT. L
USED ONLY -20F WINDSHIELD WASHER FLUID BUT FLUID STILL FROZE IN RESERVOIR EVEN THOUGH OUTSIDE TEMPERATURES DID NOT FALL BELOW 0 DEGREES F. DEALER INFORMED ME THAT THIS IS HAPPENING WITH NEWER VEHICLES HE THOUGHT DUE TO THINNER PLASTIC USED FOR RESERVOIR OR LACK OF RESERVOIR INSULATION. THIS BECOMES A NHTS ISSUE WHEN YOU'RE DRIVING ON THE INTERSTATE AT SPEED AND THE MIST FROM TRUCK TIRES HITS YOUR WINDSHIELD, YOU TRY TO USE YOUR WIPERS/FLUID TO WASH THE MUCK OFF BUT NO FLUID WILL SPRAY AND THE MUCK IS JUST SMEARED ACROSS YOUR WINDSHIELD MAKING IT IMPOSSIBLE TO SEE ANYTHING AND COULD CAUSE AN ACCIDENT.
WHILE DRIVING ON THE HIGHWAY DURING RUSH HOUR THE SUNROOF SPONTANESOUSLY SHATTERED. THE SUNROOF WAS CLOSED AND THE CLOTH SHIELD WAS TUCKED AWAY. IT SOUNDED LIKE A GUNSHOT AND DEAFENED MY EARS FOR ABOUT 5 MINUTES. I THOUGHT SOMEONE FIRED A GUN OR A NEARBY CAR GOT INTO AN ACCIDENT SINCE I FELT NO IMPACT OTHER THAN SOUND. BECAUSE I WAS DRIVING I WAS EXTREMELY STARTLED WHEN I LOOKED UP AND SAW AN OPEN WINDOW AND GLASS HAD FALLEN ALL OVER ME. IT HAD HAPPENED SO QUICKLY. I TRIED TO PULL OVER IN THE NEAREST EXIT AND WHILE GETTING OUT OF THE CAR AND MANEUVERING OUT, HAD CUT MYSELF SEVERAL TIMES.
AFTER GETTING IN TO THE DRIVERS SEAT ON 11/24/2016 I SHUT THE DOOR AND THE WINDOW SHATTERED ONTO ME.THERE WAS PREVIOUSLY NOTHING WRONG WITH THE WINDOW. THE CAR WAS STATIONARY AND WAS PARKED ON A CITY STREET. I DO NOT HAVE AN INVOICE YET BECAUSE I DROPPED OFF MY CAR TODAY TO THE DEALERSHIP.
REAR DOOR THE REAR DOOR (LEFT) HAS A DEFECT. SINCE NEW IT HASN'T BEEN FIXED PROPERLY. LAST WEEK IT OPENED BY ITSELF WHILE RIDING OVER 45 MPH. WHEN IT HAPPENED THE DOOR INDICATOR WASN'T ON. NO INDICATION TO ME. EXCEPT FOR MY DAUGHTER SCREAMINGS. MY DAUGHTER WAS SITTING NEXT TO THE DEFECTIVE DOOR WHEN IT HAPPENED. IT WAS SERVICED AT THE DELEARSHIP FOR THAT DOOR BUT IT STAYED THE SAME. IT DOESN'T CLOSE COMPLETELY.
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Quick Summary
The 2016 Volkswagen Tiguan has 14 UNKNOWN OR OTHER complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.