2018 Volkswagen Tiguan Power Train

The contact's daughter owns a 2018 Volkswagen Tiguan. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle shook and decelerated abnormally. The vehicle was taken to the dealer, who determined that the vehicle should not be driven because the drive belt needed to be replaced; however, the part was on backorder with no ETA. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

Sporadic lack of acceleration when coming from a stop. When depressing Excelerator car sometimes stalls to accelerate. I feel that when this issue occurs it makes my car unsafe to drive.

WHEN VEHICLE IS IN A COLD STATE, IE NOT DRIVEN FOR SEVERAL HOURS OR OVERNIGHT. TEMPERATURE BETWEEN 45 TO 60 DEGREES. WHEN THE VEHICLE IS TURNED ON, AND SHIFTED INTO DRIVE, THE TRANSMISSION HAS A LONG DELAY IN ACCELERATION. IT TAKES THE CAR 5 MINUTES OF DRIVING BEFORE THIS DELAY GOES AWAY. I LEFT HOME AND WANTED TO MAKE A LEFT TURN ONTO A MAJOR STREET BUT THE VEHICLE WOULD NOT ACCELERATE IMMEDIATELY, IT'S OCCURRED SEVERAL TIMES.

I WAS DRIVING THROUGH NEIGHBOR AND NOTICED CAR WAS RUNNING ROUGH AND SHIFTING HARD. I GOT IT TO 70 MPH AND RED EXCLAMATION POINT AND EPC LIGHT CAME ON. THE MESSAGE WAS 'ENGINE REACHED MAX RPM OF 4,000'. I LOST ALL POWER AND COULD NOT GET THE CAR TO GO OVER 50 MPH

SINCE OWING MY 2018 VW TIGUAN, IT HAS HAD AN INTERMITTENT PROBLEM MOVING FORWARD WHEN I PUSH ON THE THROTTLE FROM A COMPLETE STOP. SOMETIMES THERE IS A DELAY OF 2 TO 3 SECONDS BEFORE THE CAR MOVES FORWARD. THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT.

9,000 MILES AND 16 MONTHS LATER OF GETTING IT, THE CAR IS FAILING TO GET ENOUGH POWER AFTER FULL STOPS IN RED LIGHTS AND MANDATORY STOPS. SEEMS LIKE THE GEARBOX IS NOT MAKING ON TIME THE DOWNSHIFTING, SOMETIMES TAKING 3 SECONDS TO REACT, IMAGINE THIS IN AN INTERSECTION! THIS HAS PUT MY FAMILY AND AS I HAVE READ MANY OTHERS TOO. NOW TRYING TO GET VOLKSWAGEN'S SAY ON THIS BUT AFTER READING MANY OPINIONS THIS WILL BE A LONG BATTLE.

TRANSMISSION HAS LOUD KNOCKING AND WHINING SOUNDS WHEN ACCELERATING. SLOW TO RESPOND TO POWER DURING PASSING, CHANGING LANES OR ENTERING HIGHWAYS. DANGEROUS WHILE CROSSING A HIGHWAY FROM A STOP SIGN. TOLD BY SEVERAL VW TECHNICIANS THAT THIS IS "NORMAL". HAVE DISCOVERED THAT VW HAD ISSUED A TECHNICAL SERVICE BULLETIN TO ALL ITS DEALERS TO TELL CUSTOMERS WHO COMPLAIN ABOUT THE TRANSMISSION THAT "THIS IS A NORMAL CONDITION". HAVE HEARD THE SAME RESPONSE FROM 3 DEALERS. THIS IS A COVER UP TO AVOID A RECALL OF THIS UNPREDICTABLE TRANSMISSION.

WHEN ACCELERATING FROM A STOP IN THE 2018 VW TIGUAN IT HESITATES FOR APPROXIMATELY A FEW SECONDS BEFORE MOVING FORWARD. THIS OCCURS AT ALL TIMES WHEN ACCELERATING INTO THE LOWER GEARS 1-3. ONCE PAST GEARS 1-3 THE VEHICLE OPERATES NORMALLY. THIS IS EXTREMELY DANGEROUS WHEN TRYING TO MERGE WITH TRAFFIC OR PULLING OUT ON THE OPEN ROAD. DURING RESEARCH I HAVE FOUND THIS IS A COMMON PROBLEM WITH VARIOUS YEARS OF THE CAR MODEL AND HAS YET TO BE ADDRESSED BY VW. PLEASE HELP, I FEAR FOR MY FAMILY TO BE IN THIS VEHICLE WHEN THIS OCCURS.

THERE IS AN INITIAL HESITATION FROM A STOPPED POSITION THAT COULD LEAD TO AN ACCIDENT WHEN PULLING OUT INTO TRAFFIC.

DANGEROUS JERKINESS AND LOSS OF POWER WHEN SHIFTING THROUGH FIRST 3 GEARS. WHEN COMING OUT OF A STOP THE VEHICLE EXPERIENCES NOTICEABLE LAG AS IT SHIFTS THROUGH EACH GEAR. ENGINE REVS, POWER DROPS, AND THEN IT SUDDENLY JERKS INTO GEAR. TOOK IT TO DEALERSHIP AND WAS TOLD THERE ARE NO TROUBLE CODES AND I SHOULD JUST KEEP DRIVING. ISSUE WAS REPRODUCIBLE IN NORMAL AND SPORT MODE, AND WAS VERIFIED BY THE TECHNICIAN WHEN I MADE HIM ACCOMPANY ME ON A TEST DRIVE.

FROM A STOP, AND AT LOW SPEED, THE VEHICLE HESITATES VERY BADLY. AT TIMES, WITH THE GAS PEDAL TO THE FLOOR, THE CAR DOES NOT ACCELERATE FOR 2-3 SECONDS OR MORE--IT JUST COASTS. IN OTHER SITUATIONS, THE TRANSMISSION DOES NOT ENGAGE AT ALL, AND THE ENGINE REVS TO HIGH RPM. THIS HAS LED TO NEAR ACCIDENTS ON MULTIPLE OCCASIONS: WHEN CROSSING TRAFFIC TO MAKE A LEFT-HAND TURN, MERGING INTO TRAFFIC AFTER MAKING A RIGHT-HAND TURN, OR ATTEMPTING TO GET TO SPEED ENTERING A FREEWAY. FURTHER, THIS IS NOT HOW THE VEHICLE BEHAVED ON THE TEST-DRIVE. IF IT HAD, I WOULD NEVER HAVE PURCHASED IT. TO DATE, THE VEHICLE HAS SPENT MORE THAT 3 WEEKS IN THE SERVICE DEPARTMENT OF THE LOCAL VW DEALERSHIP. AFTER THIS PERIOD OF SERVICE, THE VEHICLE WAS RETURNED TO ME, AND I WAS TOLD THAT VW HAD DETERMINED THAT THIS IS A "FEATURE OF THE VEHICLE", AND THAT NOTHING MORE WOULD BE DONE TO ADDRESS THE PROBLEM. THIS IS A SAFETY HAZARD, AND A BAIT-AND-SWITCH.

CAR BUCKS FORWARD WHEN COMING TO A STOP FROM MOTION.( DOWN SHIFTS HARD) AND SHIFTS INTO FIRST GEAR REALLY HARD. THIS HAPPENS WHEN STOP/START IS TURNED OFF. ITS EVEN WORSE WHEN MORE THAN TWO PEOPLE ARE IN CAR. VEHICLE ALSO ACCELERATES TOO FAST IN FIRST GEAR. TURBO KICKS IN TOO EARLY.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE.