2018 Volkswagen Tiguan Structure

There is an excessive amount of water leaking into the passenger compartment and also the cargo area The result is that considerable mold growing on the carpeting of the entire car The dealer has ordered repair parts but the parts are on back order leaving me to drive the vehicle while it has mold I have been advised if I remove the molded carpeting I will invalidate the warranty Very dangerous as occupying this vehicle results in inhaling mold

Driving down the Highway with my kids in the car and the sunroof shattered. No was around driving near me, nothing was hit, no other damage on my vehicle. the sunroof just exploded with my 4 children in the car. Now Im 1,000 miles away from home.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH IN INCLEMENT WEATHER, THE FRONTAL COLLISION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (VOLKSWAGEN OF DOWNTOWN CHICAGO, LOCATED AT 1111 N. CLARK ST, CHICAGO, IL 60610), TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

THE NEWEST GENERATION VW TIGUAN HAS A B PILLAR ISSUE WHERE THE RIVETS WHERE THE B PILLAR IS WELDED RATTLES. I AM CONCERNED OF THE OVER ALL STRUCTURE OF THE VEHICLE AND HOW IT WOULD WITHSTAND A CAR ACCIDENT.

BOUGHT THE VEHICLE NEW IN EARLY APRIL 2019, AFTER A COUPLE HUNDRED MILES I NOTICED A SCREECHING/RATTLING NOISE COMING FROM BOTH THE DRIVER'S AND PASSENGER'S SIDE B PILLARS. I TOOK IT BACK THE DEALER FOR A RESOLUTION TO THE ISSUE. THEY HEARD THE NOISE AND SAID THERE IS FIX FOR THE PROBLEM THAT INVOLVES GUTTING THE ENTIRE INTERIOR AND WELDING BAD OR MISSING WELDS ON THE STRUCTURE UP NEAR THE ROOF. I HAVE TWO PROBLEMS WITH THEIR SOLUTION. FIRST, THIS IS A SAFETY ISSUE. WHO KNOWS IF THE ROOF WOULD HOLD UP DURING A ROLLOVER ACCIDENT CONSIDERING THE DEALERSHIP MECHANICS ARE NOT QUALIFIED WELDERS FOR SUCH A CRITICAL APPLICATION. SECOND, THE NOISE IS VERY DISTRACTING WHILE DRIVING. SO I HAVE DECIDE WHETHER OR NOT TO LET THEM TEAR THE ENTIRE INTERIOR OUT OF MY VEHICLE AND LET THEM MAKE SHODDY REPAIR ON MY BRAND NEW VEHICLE OR TAKE A CHANCE ON MY AND MY PASSENGER'S SAFETY. SHAME ON VOLKSWAGEN. THESE VEHICLES SHOULD BE BOUGHT OR REPLACED WITH A 2019 WHICH DOESN'T SEEM TO HAVE THE PROBLEM.

B PILLAR RATTLE/CREAKING METAL SOUND, BOTH SIDES, BUT WORSE ON PASSENGER SIDE WHILE IN MOTION. SOUND IS ALWAYS PRESENT.

ON OCTOBER 11, 2018 I WAS DRIVING STRAIGHT DOWN A SIDE STREET TRAVELING 30 MILES AN HOUR I HEARD A LOUD BANG. I TURNED AROUND AND SAW MY SIDE MIRROR BROKEN AND SMASHED INTO THE SIDE OF MY CAR WINDOW. TO MY SURPRISE THERE WAS NO OTHER DAMAGE TO THE CAR. IT WAS ISOLATED TO THE SIDE MIRROR. I BROUGHT THE CAR TO THE DEALER. I EXPLAINED WHAT HAD HAPPENED AND THEY LOOKED AT THE SIDE MIRROR. THEY CAME BACK TO TELL ME THAT SOMETHING HIT MY CAR LIKE A ROCK OR STICK. I WAS SURPRISED AND SAID REALLY THE ROCK OR STICK ONLY HIT THE SIDE MIRROR AND PUSHED THE MIRROR INTO THE WINDOW? I SAID I BELIEVE THAT THE DEFROST, LANE CHANGE OR POWER MIRROR WIRING CAUSED THE EXPLOSION. IT WAS DETERMINED THAT IT WAS NOT COVERED BY THE WARRANTY AND ESTIMATED TO COST TO $1100. I HAD DEALER ORDER A NEW MIRROR. I SCHEDULED THE SERVICE AND CONFIRMED WITH THE DEALER THAT THE PART WAS READY. AN HOUR WAITING FOR THE CAR TO BE SERVICED THE SERVICE ADVISOR GOT ME FROM THE WAITING ROOM TO TELL ME THAT THE NEW PART THAT WAS ORDERED FROM VOLKSWAGEN AND PAINTED TO ORDER WAS DAMAGED! TO THE SERVICE ADVISOR INFORMED ME THAT THE SERVICE DEPARTMENT HAD A REPLACEMENT MIRROR THAT HAD BEEN ORDERED FOR ANOTHER CUSTOMER. SINCE THAT CUSTOMER HAD NOT SCHEDULED A TIME FOR SERVICE IT WAS GOING TO BE SENT OUT TO BE PAINTED FOR ME. I LEFT THE SERVICE DEPARTMENT WITH MY BROKEN MIRROR. WHILE DRIVING HOME I REALIZED, I HAD A PROBLEM WITH THE SIDE MIRROR, THE REPLACEMENT MIRROR CAME IN DAMAGED, AND ANOTHER CUSTOMER HAD A PROBLEM WITH A SIDE MIRROR. I CAN PROVIDE ADDITIONAL PICTURES.

INTERMITTENT CLICKING EMINATING FROM DRIVERS SIDE B PILLAR WITH OCCASIONAL CREAKING FROM VEHICLE FRAME IN THE SAME AREA. QUESTION AS TO SAFETY OF THE VEHICLES FRAME. THE CLICKING IS VERY IRRITATING AS IT IS NEXT TO DRIVERS EAR.

TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING UNKNOWN SPEEDS ON ROUGH TERRAIN, THERE WAS AN ABNORMAL TICKING, RATTLING, AND KNOCKING NOISE EMERGING FROM THE FRAME. THE VEHICLE WAS TAKEN TO HAMILTON VOLKSWAGEN (2200 NJ-33 HAMILTON, NJ 08690, 844-858-4565) WHERE IT WAS DIAGNOSED THAT THE B PILLAR NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 181087619. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.

TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE.

WHILE DRIVING AT ANY SPEED AND ON ANY ROAD SURFACE THERE IS A CONSTANT RATTLING COMING FROM THE DOOR AND WINDOW PILLARS. IT IS VERY LOUD AND NOTICEABLE AT ANY SPEED.GOING OVER ROUGH ROADS AND UNEVEN SURFACES MAKES THE RATTLING WORSE. THIS VEHICLE IS BRAND NEW AND ONLY FOUR DAYS OLD. WHEN I CALLED I WAS TOLD THERE IS NO KNOWN STRUCTURAL ISSUE. HOWEVER THERE ARE DOZENS OF THIS ISSUE REPORTED HERE AND ON VARIOUS VW FORUMS.

CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS.

THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1

I AM EXPERIENCING A RATTLE IN THE PASSENGER SIDE B-PILLAR. MY DEALER IS AWARE OF MY PROBLEM AND SAID THEY HAVEN'T EXPERIENCED IT BEFORE. THEY ARE GOING TO RESEARCH ANY TSB THAT MAY BE AVAILABLE REGARDING THE RATTLE, BEFORE THEY START DISASSEMBLING THE INTERIOR LOOKING FOR THE CAUSE OF THE RATTLE. IN THE MEAN TIME, I HAVE FOUND MANY ON-LINE COMPLAINTS ABOUT THE SAME ISSUE AND ONE OF THE RESPONSES INDICATE COMMUNICATION WITH AN OWNER AND WITH VOLKSWAGEN, BY THE NHTSA ABOUT THIS ISSUE. I'LL TRY TO ATTACH THE LINK TO THAT CONVERSATION. IF, AS STATED IN THE COMMUNICATION, A FIX HAS BEEN IDENTIFIED, PLEASE LET ME KNOW SO I CAN FORWARD IT TO MY DEALER BEFORE THEY START REMOVING MY VEHICLES INTERIOR LOOKING FOR THE PROBLEM. THANK YOU. HERE IS THE LINK I REFERENCED ABOVE. IF THE LINK DOESN'T TAKE YOU DIRECTLY TO THREAD # 137, PLEASE GO TO PAGE 6 AND SCROLL DOWN TO THREAD # 137. HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8903433-2018-TIGUAN-ISSUES-PURCHASED-ON-9-16-B-PILLAR/PAGE6

INTERIOR B-PILLAR NOISE COMING FROM PASSENGER SIDE. PASSENGER SIDE DASH WHERE IT MEETS A-PILLAR ALSO PRODUCES NOISE

TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2

I PURCHASED THE VEHICLE THE FIRST WEEK OF FEBRUARY. A WEEK LATER AN AWFUL RATTLE/TICKING NOISE BEGAN IN THE B-PILLAR WHERE IT MEETS THE ROOF LINE. THE SOUND IS VERY CONSISTENT AND LOUD. UPON DOING A QUICK INTERNET SEARCH IT APPEARS THAT THERE ARE MANY COMPLAINTS REGARDING THIS ISSUE IN THIS PARTICULAR MODEL. PEOPLE HAVE REPORTED THAT VW HAS HAD THEIR VEHICLE FOR WEEKS AND ARE COMPLETELY STRIPPED INSIDE. I CONTACTED THE DEALERSHIP I PURCHASED THE VEHICLE FROM, SENT THEM THE INFO FROM NHTSA AND VIDEOS OF THE PROBLEM. THE SHOP FOREMAN TOLD ME HE KNEW WHAT IT WAS AND IT WAS AN EASY FIX. I MADE AN APPOINTMENT. DROVE IT 70 MILES TO THE DEALERSHIP. ANOTHER TECH WORKED ON IT WITHOUT SPEAKING TO THE FOREMAN AND FOUND THAT BOTH SEAT BELT MECHANISMS WHERE OUT OF THEIR TRACK ( CONCERNING IN AND OF ITSELF). THE FIXED THAT ISSUE AND TOLD ME TO COME GET THE CAR. I ASKED THEM IF THEY SPOKE TO THE FOREMAN ABOUT WHAT HE THOUGHT IT WAS AND THEY HADN'T. I GET A CALL SAYING THEY NEED TO KEEP THE CAR. THE NEXT DAY I'M TOLD THEY ARE GOING TO START REMOVING THE SIDE PANEL AND HEADLINER. DURING THAT TIME I CALLED VW CUSTOMER CARE AND I WAS TOLD THERE ARE NO KNOWN ISSUES--BUT THEY HAVE ACTUALLY BOUGHT BACK PEOPLE'S CARS FOR THIS SAME ISSUE. I PICKED UP MY CAR 5 DAYS LATER BECAUSE I DID NOT WANT IT TORN APART AND USED AS A GUINEA PIG AND I NEEDED A CAR AND CAN'T LET IT SIT TORN APART FOR MONTHS. THEY ARE TELLING ME THE ONLY WAY TO FIGURE IT OUT IS TO BRING IT BACK AND RESTART THE PROCESS, BUT IT'S CLEAR FROM REPORTS ON HERE AND OTHER SOURCES THAT THEY KNOW ABOUT THE ISSUE AND HAVE DEEMED CARS INOPERABLE FOR THIS ISSUE.

ANNOYING RATTLE PILLAR-B DRIVER SIDE ONLY WHILE IN MOTION. RATTLE SEEMS RELATED TO FRAME ISSUE AND TEMPERATURE-DEPENDENT (IT IS LOUDER WHEN TEMPS LOW 30S). ISSUE WIDESPREAD REPORTED ON THE WEB. REPORTS ALREADY OF 3-4 TIGUANS THAT VW HAS OFFERED FULL REPLACEMENT WITH NEW VEHICLES DUE TO THIS ISSUE. CONCERNED ABOUT SAFETY OF MY FAMILY IF STRUCTURAL DEFECT. CAR IS BRAND NEW RATTLE STARTED AT 750 MILES.

THERE WAS A LOUD, CONTINUOUS "CLICKING" NOISE COMING FROM THE DRIVER'S SIDE ALL ALONG WHERE THE ROOFLINE MEETS THE SIDE PANELS. THIS IS FROM A STRUCTURAL DEFECT DUE TO A LACK OF WELDING IN THOSE AREAS. WHILE IN FOR INSPECTION, I WAS LOANED THREE ADDITIONAL TIGUANS AND THEY ALL MADE THE CLICKING SOUND. IT'S A HEAT-SENSITIVE ISSUE, OCCURRING WHEN THE TEMPERATURE REACHES AT LEAST 45 DEGREES AND THE METAL EXPANDS. AFTER FOUR ATTEMPTS TO REPAIR THE VEHICLE BY INSTALLING CLIPS, WEDGES, AND FELT PADDING, VOLKSWAGEN AGREED TO RE-PURCHASE THE VEHICLE FROM ME. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE, WITH VW REPURCHASING SEVERAL VEHICLES. THE CLICKING IS A CONTINUOUS ISSUE WHENEVER THE VEHICLE IS IN MOTION.

ANNOYING DRIVER-SIDE B-PILLAR RATTLE AT SPEEDS UP TO ABOUT 50. DOESN'T HAPPEN AS MUCH WHEN VERY COLD (BELOW 35 OR SO) OR -- ODDLY -- WHEN RAINING. DEALER SAYS THEY'VE NEVER HEARD OF THIS ISSUE. WEB SEARCH SHOWS IT TO BE FAIRLY WIDESPREAD. SUPPOSEDLY WELDING-RELATED.

THE DRIVERS SIDE B PILLAR CONSISTANTLY MAKES AGRESSIVE AND LOUD CRACKING NOISES WHEN DRIVING THE VEHICLE. I HAVE INITIATED A LEMON LAW SUIT WITH VOLKSWAGEN. THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES AND THE CONCERN HAS NOT YET BEEN RECTIFIED. ADDITIONALLY THE DRIVERS SIDE B PILLER FLEXES AND CRACKS WHEN THE REAR DRIVERS SIDE DOOR IS OPENED (THE DOOR IS ATTACHED TO THIS PILLAR). THE SECOND DEALERSHIP WAS ABLE TO REPLICATE THE NOISE WAS WAS VERY CONCERNED. THE SERVICE DIRECTOR TOLD ME THAT PREVIOUS TIGUAN MODELS HAD CONCERNS WITH INSUFFICIENT WELDING WHICH HAS BEEN DOCUMENTED ON SAFERCAR.GOV. IT IS ALSO DOCUMENTED IN MULTIPLE FORUMS. THE SERVICE TICKET INDICATES THAT EXCESS WELDING SLAG WAS DISCOVERED BEHIND THE HEADLINER AND CURTAIN AIRBAG. THE DEALER SAID THAT THIS SHOULD NOT BE HERE. I'M VERY CONCERNED ABOUT THE WELDING INTEGRITY OF THE VEHICLE. THE CAR MAKES VIOLENT CRACKING NOISES DURING ANY BODY FLEX. I'M EXTREMELY CONCERNED ABOUT THE SAFETY OF MY VEHICLE AND MY OVERALL WELL BEING. IN THE EVENT OF A SIDE IMPACT OR GENERAL IMPACT DO NOT BELIEVE THAT THE CAR WILL ADEQUATELY PROTECT ME AND I COULD BE SUBJECT TO SERIOUS BODILY HARM. VOLKSWAGEN REFUSES TO RESPOND OR ASSIST ME IN ANY WAY. THE COMPANY IS NOT CONCERNED ABOUT THEIR CONSUMERS AS CLEARLY EVIDENT IN THEIR MOST RECENT SCANDAL IN WHICH THEY DEFRAUDED THE GOVERNMENT AND CONSUMER WITH FALSE EPA RATINGS WHICH THEY KNOWINGLY CONCEALED. IN INTEREST OF THE GENERAL PUBLIC'S SAFETY PLEASE LAUNCH AN INVESTIGATION IN TO THIS VEHICLE SO THAT LIVES CAN BE SAVED.