72 complaints reported

2019 Acura RDX VISIBILITY/WIPER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
72
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2026

When I closed my driver's door, the rear window shattered. Glass came into the vehicle when this happened. I had it repaired the next day by Safelite. I made an insurance claim but still had to pay $500 deductible. There was no warning that such a break could happen. There was no prior damage to the window or tailgate at all. I see online there are other instances of this reported, but unsure why Acura hasn't done a recall or otherwise notified the owners of this danger.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2026
Apr 2026

I had parked my vehicle in front of my house on Friday, January 30, 2026 at 1:30a.m. I had turned on my vehicle's engine via Acuralink app at 5:20p.m. on that same day. so that it can be warmed up to go to work. At 5:30p.m. I went to my vehicle and saw the rear windshield had been broken. I initially thought someone had broken into the vehicle so I immediately called my near by police station to which they told me to call 9-1-1. I called 9-1-1 and reported a police report with the officers who came to my house. I then contacted my landlord and super since the vehicle was parked in a location where it was visible to my building cameras but no one was near my vehicle during the time the rear windshield had broken. I proceeded to do my research online and discovered that this is a constant occurrence with Acura RDX models from years 2012-Current. The issue is with the defroster when the vehicle engine starts. I took my vehicle to Paragon Acura where they proceeded to take pictures of the vehicle and the damage and replaced the vehicle with an aftermarket windshield, stating the issue is with the windshield which is incorrect, the issue is with the defroster. They assured me this will not happen again due to them using aftermarket glass and this is a one time goodwill repair. Glass is still in my trunk door as I was unable to leave the vehicle for cleaning. I explained to Acura this can not happen due to having 3 young children who place their school bags in the trunk of the car, it could have shattered while they were putting their bags in the trunk as they do daily. There was absolutely no warnings or trigger before the glass had broken or given any signs of breaking.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Mar 2026

The rear windshield was shattered on its own. It is available to inspect. It caused glass to be scattered around & unsafe to drive. I could not see through the window. It has not yet been inspected. No warning lamps or messages. It just shattered just sitting outside my work.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2026
Feb 2026

Rear back glass exploded right after parking the vehicle

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Feb 2026

Car was parked in parking lot and was not moved. When I returned to my car after working I got in and looked out my rearview mirror as I was about to put car in reverse to notice that my rear window did not look right. After getting out of the car to investigate, it was found that my rear window had been completely shattered. The window had no obvious area of impact, as if something had accidentally hit it or as if someone were trying to break in. It appeared to have self-shattered. This was also confirmed with police report filing. I was also told that the only reason my window still remained in place (even shattered) was because I had a tint film over it.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2026
Feb 2026

I walked outside after work and the rear windshield was shattered. I work at a high school so I assumed it was an accident and after administration checked cameras from the entire day, nothing was founded. I googled the make and model of my car and saw it’s common to occur as a defect.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2025
Feb 2026

Got in my car to leave work, heard a strange rattle noise from the back of the car when I shut the driver door. I looked back and see a hole in the rear windshield. I got out to take a closer look, and also to take a picture. When I got back in the car and shut the door, a large chunk of glass fell into the back of the vehicle. My car was parked at work for 8.5 hours, and I had to drive 40 miles home with a shattered back windshield. This is the 2nd time the back windshield has randomly shattered. The first time was in March 2025, in my driveway at home, during the overnight hours. Before leaving for work, I found glass had exploded on the inside and outside of the vehicle, and also on the driveway under the area of the back windshield. Both times it has spontaneously shattered has been in a different location. Also, there has not been any previous known damage, such as chips or cracks. No suggestion of foreign objects coming into contact with the glass, or any obvious signs of vandalism.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2026
Jan 2026

Car was parked in my garage. Rear window shattered after I entered the car and shut the car door.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

I used my automatic start to warm up my vehicle (it was on for about 5 minutes). When I went to open up by rear door (using my remote button), the back window completely shattered. I was walking up to my car when I heard the crackling of the glass. There was no warning about it. I will be calling the dealership about it tomorrow. Picture #1 was what the window looked like when I close the back. Picture #2 was the aftermath when I opened and closed the driver's door.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

The rear windshield of a 2019 Acura RDX spontaneously shattered while the vehicle was sitting in our driveway. Vehicle was turned off, nothing fell or contacted the car, no passengers in the vehicle. This is the 2nd time this happened, last incident occurred ~2 years ago. Acura denied any record of this being an ongoing issue then, and has the same stance on the issue now, despite it being a widely known issue according to internet searches. We took pictures of the break, vehicle is available for inspection but we will be replacing the rear windshield immediately via insurance/safelite as we need the vehicle to be operational. Fortunately, we were not in the vehicle driving at the time of break, as reports indicate loud sound upon breakage that can startle driver. We also cannot operate the vehicle until rear windshield is replaced due to sound concerns for infant and temperature control issues with the rear exposed to outside air. Vehicle and rear hatch was inspected by safelite personnel upon replacing the first broken windshield. No other symptoms present before the glass broke. We have pictures of the broken windshield, showing the car sitting in the driveway. Same exact thing happened in the first incident (car was sitting in driveway, not being used).

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Jan 2026

The lift gate hatch window suddenly imploded.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2026
Nov 2025

On November 24, 2025, I remote started my car for 10 minutes. After 10 minutes, I opened the driver's side door, pressed the tailgate button to open the tailgate, opened a rear door, and my rear windshield shattered. There was no impact and no accident.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2025
Nov 2025

On 11/19/2025, I opened my driver's side door and got in the drivers seat. When I closed the door my rear windshield shattered. The glass then began to cave in creating a hole. The problem is acknowledged by the manufacturer as outlined in NHTSA #: 10225484 (service bulletin). I called Spitzer Acura dealership in Pittsburgh who said I would need to call a glass company and they wouldn't cover it.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Nov 2025
Sep 2025

Was stationary in the drive thru line at McDonald's located at 1030 Largo Center Drive, Largo, MD, on Saturday December 6, 2025 around 10:30 pm. I heard a loud noise from the rear of the vehicle that sounded like a gunshot. I turned around, no gunshot, but the entire rear windshield had spontaneously shattered. The noise startled me, but because I was stationary, no issues, but if it had happened while driving, could have been an issue. There was no warning, messages, etc., just the loud noise when it shattered. Again, vehicle was sitting still, no contact with any other vehicles, or objects. Once I got home, parked in garage. Went online, and found out that this was not uncommon. Many incidents have been reported of windshields shattering spontaneously in 2019-2023 Acura RDX vehicles. There has not been a recall, but there is a technical service bulletin 22-014. My wife purchased this vehicle 5/31/2025.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jun 2025
Aug 2025

I was driving in a rainstorm with my windshield wipers on. The wipers spasmed and then stopped. I tried several things, but the wipers would not work and I had to have the car towed to the dealership because it was not safe to drive in the rain. The inspection indicates that the windshield wiper motor has to be replaced. I looked and saw that there are several notices about this issue on Acura RDXs in my year and it's clearly a safety issue as it stopped while I was driving in the rain.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Mar 2025
Aug 2025

Twice the back window on my 2019 Acura RDX has shattered in very cold temperatures. This happened in January 2022 and December 2024. The vehicle was parked both times. No warning just a loud boom noise. When getting in the car and gently closing the door after the glass shatters the glass fell into the back of the vehicle going everywhere. This is a major safety issue as the shattered glass can severely injure an adult/baby/pet. Twice this was replaced by my insurance company that I pay a pretty hefty premium on. I have been in contact with American Honda and they seem to be aware of the issue but only offer to possibly issue a onetime good faith reimbursement for one window which does not resolve this safety concern from happening over and over again. In 2022, the glass was replaced and the vehicle had to be taken to a body shop for the remaining glass to be vacuumed out and a solution applied to catch the remaining glass that rattled in the hatch. Only 90% was removed. In 2024 the glass was replaced 2 times as the first one was a defect and appeared wavy when driving. The glass went everywhere when being replaced all over my garage and driveway. The glass shop could only clean/vacuum so much. The glass continues to fall out of the tailgate when the hatch is opening/closing or when just pulling out of the driveway onto the road. When contacting American Honda they refused to pay for the tailgate to be vacuumed and solution applied and informed that I need to contact my local dealer. When I contacted my local Acura dealer they were willing to do the service but for a fee. American Honda currently has a class action lawsuit out of California for this issue. The only resolution is to replace the entire tailgate. Please take this into consideration and hold American Honda accountable for their actions of negligence in keeping their very loyal customers safe and demand they issue a recall for all vehicle owners as our safety depends on it.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2024
Jun 2025

I am reporting a second back windshield replacement. Acura has said they are aware of this but no recall has been issued. Windshield breaks suddenly for no reason

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2025
Mar 2025

My rear windshield glass shattered with no external impact traveling at 15 mph on a side street. The sound was very shocking and distracting. It sounded like a gunshot struck our vehicle. All the glass shattered and broke for no apparent reason. We had a pet in the back seat and were very distressed from this incident. I had to tape up the rear window with a garbage bag and duct tape in order to drive the vehicle, prevent glass from falling on the road behind me, rain damage, which then left me with no visibility and safety issue. No one was harmed fortunately but we had to then have window replaced/repaired by Safelite who advised us to look for a recall as they felt it was unusual and not common. When we notified Acura there was no recall for this issue. There were no warnings or messages prior to this failure. It was a shocking sudden experience! Now we have glass remnants that rattle within the back panel as they couldn’t fully be removed due to the construction of the vehicle. My vehicle is available for inspection if requested. I also have photos of the damage when it happened.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Dec 2024
Feb 2025

The rear windshield glass is shattered or broken with no external impact.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2025
Feb 2025

The back windshield on my 19 RDX spontaneously shattered on 1/5/2024 driving on the highway while using my rear defroster in cold weather. No warning lights. There is a known issue with this happening and a service bulletin 22-014 pertaining to this issue. My Insurance was notified. A glass repair shop and an Acura dealer both repaired my vehicle. Honda corporate refuses to acknowledge or pay for repairs as 'my VIN is not included in recall'

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: May 2025
Feb 2025

The rear windshield has now spontaneously exploded twice out of no where. Most recent occurrence 2/20/25… previous occurrence in 2022

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2025
Feb 2025

Rear glass exploded in my driveway. Sounded like a shotgun, just exploded by itself. Looks like alot of people have had this issue with this year Acura RDX from what I read online.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Feb 2025
Feb 2025

I got in my car yesterday to pull out of the driveway and heard the rear window wiper turn on. I then heard a cracking sound and noticed that the rear window was cracked and had a small hole near the wiper. The rear wiper moved again as I was turning it off and the hole got bigger and glass started to fall in the trunk. There was no impact to the rear windows that would have caused the damage. After researching online, I found the Technical Service Bulletin (TSB) 22-014. I took the car to the dealer but they will not fix it since it is not under warranty. I cannot see out of my rear window now that it is cracked (other than the area where there is a hole).

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2025
Feb 2025

The back windshield of my Acura RDX has broken on its own 3 times. Twice while it was parked and once while driving , no debris was found to show anything broke the window.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2025
Jan 2025

Rear window blew out. Rear window shattered when we closed the drivers side door.

Type: Vehicle, Vehicle: 2019 ACURA RDX, Manufacturer: Honda (American Honda Motor Co.)
Incident: Jan 2025

Trend Over Time

Complaints by year

Quick Summary

The 2019 Acura RDX has 72 VISIBILITY/WIPER complaints on file. Review the timeline above for detailed owner experiences.