3 complaints reported

2011 Audi Q5 Fuel System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
3
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2022

The contact's wife owns a 2011 Audi Q5. The contact stated that after he parked the vehicle in his garage, he smelled a fuel odor outside of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the flange had cracked and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and advise the contact to call the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously performed under the NHTSA Campaign Number: 18V818000 (Fuel System, Gasoline) but no further assistance was provided. The failure mileage was approximately 127,000. The contact stated that the dealership was able to resolve the issue.

Type: Vehicle, Vehicle: 2011 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Apr 2022
Dec 2020

TL* THE CONTACT OWNS A 2011 AUDI Q5. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, HE STARTED SMELLING FUEL INSIDE THE CABIN OF THE VEHICLE. THE CONTACT CALLED THE LOCAL DEALER KARMART OF MAUI (411 HUKU LII PL #103, KIHEI, HI 96753, (808) 419-7400) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY PREVIOUS OWNER UNDER NHTSA CAMPAIGN NUMBER: 16V660000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Type: Vehicle, Vehicle: 2011 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Jan 2020
Sep 2014

MY CAR (2011 AUDI Q5) ENGINE ABRUPTLY SHUT DOWN AT LOW SPEED TWICE ON THE SAME DAY, ONCE AT A STOP SIGN AND SECOND TIME WHILE BACKING OUT OF THE GARAGE. ABOUT 2 WEEKS AGO, THE CAR STOPPED WHILE TRYING TO PULL OUT OF A PARKING LOT AT SPEED OF ABOUT 10 MPH OR LESS. FUEL TANK WAS MORE THAN HALF FULL AND BATTERY IS GOOD TOO. CAR IS LESS THAN 3 YEARS OLD WITH SERVICE DATE STARTING MAY 2011. VAGCOM ANALYSIS WHEN CONNECTING THE CAR OBDI PORT TO MY LAPTOP INDICATES FAULT CODES 4732, 4735 AMONG SEVERAL OTHERS RELATING TO MISFIRING CYLINDERS AND FAULTS IN THE FUEL PUMP CIRCUIT/ELECTRONICS. A CURSORY SEARCH ON THE INTERNET INDICATES SEVERAL SUCH INCIDENTS WITH MANY OTHER CAR OWNERS WHERE THE CAR HAD TO BE TOWED TO THE DEALERSHIP SERVICE DEPARTMENT TO GET IT FIXED. THIS IS A DANGEROUS SITUATION IN WHICH CAR CAN COME TO STOP IN THE MIDDLE OF THE ROAD AND I HOPE AUDI TAKES LEADERSHIP IN PROACTIVELY SOLVING THIS PROBLEM BEFORE A SERIOUS ACCIDENT/INJURY HAPPENS TO SOMEONE. *TR

Type: Vehicle, Vehicle: 2011 AUDI Q5, Manufacturer: Volkswagen Group of America, Inc.
Incident: Aug 2014

Trend Over Time

Complaints by year

Quick Summary

The 2011 Audi Q5 has 3 Fuel System complaints on file. Review the timeline above for detailed owner experiences.