2004 BMW 5 Series Air Bags

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000.

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE PASSENGER'S SIDE FRONT AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S SEAT MAT SENSOR EXTENDED WARRANTY REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 123,000. ...UPDATED 07-24-13 *BF

TURN ON CAR AND WAS WARMING UP WHEN AIRBAG LIGHT WHEN ON AND A ERROR CODE SAID FAULTY PASSENGER AIRBAG RESTRAINTS. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

APPROXIMATELY THREE YEARS AGO, THE WARNING LIGHT CAME ON INDICATING THAT THE PASSENGER SIDE AIRBAG WAS NOT FUNCTIONING. I HAVE ATTEMPTED TO HAVE THIS REPAIRED UNDER THE RECALL NOTICE ID# 73368 - AIRBAGS: FRONTAL, BUT HAVE BEEN REFUSED BY THE LOCAL DEALER AND BY THE PHONE SUPPORT AT BMW. THIS IS A SAFETY HAZARD AND SHOULD BE REPAIRED BY BMW. *TR

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, AN ERROR MESSAGE APPEARED ON THE INSTRUMENT PANEL FOR THE FRONT PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE FRONT PASSENGER SEAT MAT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 89,000. THE VIN WAS UNAVAILABLE.

SENSORS IN FRONT BUMPER BOTH WENT OUT, DISABLING THE PASSENGER AIRBAG. MODULE IN STEERING COLUMN GOES OUT CAUSING DRIVER AIRBAG TO BECOME DISABLED. MODULE IN STEERING COLUMN ALSO DISABLED HORN. IN SUMMARY, DRIVER AND PASSENGER AIRBAGS ARE DISABLED AS WELL AS THE HORN. HOW CAN I DRIVE MY CAR LIKE THIS?? *TR

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V384000 (AIR BAGS FRONTAL) THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 91,000.

TL* THE CONTACT OWNS A 2004 BMW 530I. WHILE PARKED, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE AIR BAG MAT SENSOR WOULD HAVE TO BE REPLACED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V384000 (AIR BAGS:FRONTAL) THAT MAY BE RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

PASSENGER RESTRAINT SYSTEM, RIGHT HIGH BEAM MALFUNCTION. BMW DEALERSHIP DENIES ANY RESPONSIBILITY WHILE I REFERRED THEM TO THE SAFETY RECALL. THEY STATE THAT OUR BMW DOESN'T HAVE ANY OPEN ITEMS. HOW DO I KNOW THAT ALL THE 2004 525'S WERE INPUT INTO THE BMW DATABASE PROPERLY? I CAN'T PAY FOR THIS $1600 WARRANTY WHEN A SAFETY RECALL WAS ISSUED IN 2008 (WHILE MY CAR WAS UNDER AN BMW EXTENDED WARRANTY. *TR

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, TWO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL, INDICATING THAT THE PASSENGER AIR BAGS FAILED. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE CONTACT WAS NOTIFIED OF THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL), HOWEVER WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.

A WARNING LIGHT FOR THE AIRBAG SYSTEM IN MY VEHICLE CAME ON SO I TOOK THE CAR TO AN AUTHORIZED BMW REPAIR SHOP TO HAVE PROBLEM FIXED. THEY TOLD ME THAT THERE WAS A RECALL ON THIS ITEM AND TO CONTACT THE LOCAL BMW DEALERSHIP TO HAVE THEM ADDRESS THE ISSUE. WHEN I CONTACTED THE LOCAL BMW DEALER AND EXPLAINED THE PROBLEM, THEY CHECKED MY VIN AND SAID IT WASN'T AFFECTED. I SUBSEQUENTLY LOOKED UP SAFETY RECALL INFO ON THIS SITE AND VIEWED EA08-001 ALONG WITH PE07-045 AND THE ASSOCIATED LETTER FROM BMW NORTH AMERICA DATED JULY 18, 2008 I CALLED MY LOCAL BMW DEALER ONCE MORE AND PROVIDED THEM THIS NEW INFORMATION WHERE I FEEL MY CAR IS APPLICABLE UNDER THIS RECALL. ONCE AGAIN, THEY SAID THAT MY CAR WAS NOT AFFECTED AND I SHOULD CONTACT BMW NORTH AMERICA, WHICH I DID. THE CUSTOMER SERVICE REP FOR BMW CHECKED MY VIN AND SAID, SORRY BUT MY VEHICLE WASN'T AFFECTED. I DISAGREED WITH HER AND ASKED TO SPEAK TO A MANAGER REGARDING THIS RECALL. I SPOKE TO THE MANAGER AND EXPLAINED THAT I WAS HAVING TROUBLE UNDERSTANDING WHY MY VEHICLE WAS NOT AFFECTED, ESPECIALLY SINCE MY VEHICLE CLEARLY IS EXPERIENCING THE FAILURE AND FALLS WITH THE INCLUSIVE DOM FOR THE SUBJECT VEHICLES REGARDLESS OF VIN. SHE EXPLAINED THE PROCESS AND STATED THE THAT SHE WAS SORRY BUT MY CAR WASN'T AFFECTED, THE RECALL WAS CLOSED AND THERE WAS NOTHING THAT COULD BE DONE ABOUT IT ANYWAY. SHE SUGGESTED THAT IF STILL HAVE AN ISSUE TO CONTACT YOUR OFFICE AND FILE A COMPLAINT. I WOULD LIKE HAVE SOMEONE LOOK INTO THIS COMPLAINT AND CONSIDER REOPENING IT BASED UPON THE ABOVE. I FEEL THAT THERE ARE PERHAPS OTHER OWNERS WHO MAY BE EXPERIENCING THE PROBLEM AS WELL, ESPECIALLY SINCE THE BMW LETTER STATES IN PARA. 4 "THE % OF VEHICLES EST. TO ACTUALLY BE AFFECTED BY THIS ISSUE IS UNKNOWN" THIS IS A SAFETY ISSUE IDENTIFIED BY BMW AND I FEEL THAT THEY SHOULD BE RESPONSIBLE FOR REPAIRING THE AIRBAG ISSUE ON MY VEHICLE. *JS

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REPLACED THE MAT AND PASSENGER SIDE SEAT BELT BUCKLE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT THE NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL), DID NOT INCLUDE THE VIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2004 BMW 525. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, A WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND INDICATED THAT THE FRONT PASSENGER AIR BAG WAS NOT FUNCTIONING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE SEAT MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL). THE FAILURE MILEAGE WAS 71,000.

OWNER OF A 2004 BMW 530I . UPON STARTING MY CAR ONE MORNING FOR MY TRIP TO WORK, THE PASSENGER AIR BAG MALFUNCTION INDICATOR LAMP CAME ON, REFLECTED ON THE DASH NEAR THE SPEEDOMETER. THERE WAS NO MOVEMENT OF THE CAR AT THAT TIME. I MADE AN APPOINTMENT WITH MY LOCAL BMW DEALER, AND AFTER HAVING IT EVALUATED, WAS TOLD MY PROBLEM IS NOT COVERED UNDER A WARRANTY ... THAT IT WOULD COST ME $887.08 PLUS TAX JUST TO REPAIR IT (REPLACE MODULE, PROGRAM VEHICLE,PASSENGER DOOR AIRBAG FAULTY). I DO NOT BELIEVE THIS TO BE TRUE, THAT THE AIR BAG MALFUNCTION IS NOT COVERED, AS TOO MANY OTHER OWNERS (FROM MY RESEARCH VIA THE INTERNET) OF THIS VEHICLE HAVE HAD THE SAME ISSUES WITH SIMILAR MILEAGE. *TR

BMW REFUSED TO FIX THE NHTSA ACTION NUMBER: EA08001 AND NHTSA CAMPAIGN ID NUMBER : 08V384000 FRONT PASSENGER AIR BAG WARNING. *TR

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, AN AIRBAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS:FRONTAL). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. UPDATED 01/03/12*LJ UPDATED 01/09/12

TL* THE CONTACT OWNS A 2004 BMW 525I. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 08V384000 (AIR BAG: FRONTAL). THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 100,000. UPDATED 11/22/11*LJ UPDATED 02/03/12

TL* THE CONTACT OWNS A 2004 BMW 530I. THE CONTACT STATED THAT THE FRONT AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 08V384000 (AIR BAGS: FRONTAL), BUT THE VEHICLE SHOULD BE TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE 96,000.

I HAVE MY CAR ROUTINELY SERVICED WITH A CERTIFIED BMW TECHNICIAN AT A BMW SERVICE CENTER. RECENTLY MY TECHNICIAN TOLD ME MY CAR GAVE A CODE FOR PASSENGER AIRBAG FAILURE. MY CAR HAS BEEN IN NO ACCIDENTS. CURRENTLY I HAVE A "FAULT DETECTION" OF THE FRONT PASSENGER AIRBAG SENSOR. IF SOMEONE WERE TO SIT IN THE FRONT PASSENGER SEAT AND IF THE VEHICLE SUSTAINED ANY FRONT END DAMAGE, THE FRONT PASSENGER AIRBAG WOULD NOT DEPLOY. AS OF NOW THE VEHICLE CANNOT DETERMINE IF SOMEONE IS SITTING IN THE FRONT PASSENGER SEAT OR NOT. THIS FAILURE WILL NOT ALLOW THE FRONT PASSENGER AIRBAG TO DEPLOY IF THE VEHICLE WERE IN A COLLISION. BMW IS FULLY AWARE OF THIS ISSUE. INFACT, THEY HAVE STATED THAT CRACKS ARE CAUSED DUE TO GETTING IN AND OUT OF THE VEHICLE ON THE PASSENGER SIDE, AS A RESULT, THE AIRBAG SENSOR FAILS IN THE FRONT PASSENGER SEAT. THERE HAS BEEN A RECALL FOR THIS CODE HOWEVER, BMW CLAIMS MY CAR IS NOT COVERED. THE YEAR, MAKE, MODEL AND SEAT ALL QUALIFY FOR THIS RECALL. SAFETY IS A VERY SERIOUS CONCERN AND I CANNOT SEE HOW THIS CANNOT BE COVERED. *TR

TL* THE CONTACT OWNS A 2004 BMW 545. THE CONTACT STATED THAT THE AIR BAG AND PASSENGER RESTRAINT LIGHTS WERE ILLUMINATING ON THE DASH BOARD. THE CONTACT TOOK THE VEHICLE TO A DEALER AND WAS TOLD THAT THE PASSENGER SEAT OCCUPANT DETECTION MAT FAILED. THE DEALER STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 08V384000 (AIR BAGS: FRONTAL), BUT THE VEHICLE WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,200.

WITHIN THE PAST 6 MONTHS OF DRIVING, MY AIRBAG FOR THE PASSENGER SIDE HAD TRIPPED THREE TIMES. THE THIRD TIME I BROUGHT IT IN, I RESEARCHED ON A RECALL FOR THE PASSENGER SENSOR. I PRINTED OUT THE PAGE FROM SAFERCAR.GOV, AND THEY TOLD ME THAT MY VIN# DOES NOT FALL UNDER THE CATEGORY. THE RECALL SPECIFICALLY STATED FOR MY BMW 545I 2004. I AM NOT HAPPY DUE TO THE FACT THAT YOU BUY A CAR AND FOR SOMETHING THAT CANNOT WEAR OUT BRAKES... *TR

A DASH WARNING LIGHT, ON MY 2004 BMW 530I APPEARED LAST WEEK WHILE REGULAR DRIVING. THE WARNING LIGHT STATES "MALFUNCTION WITH FRONT PASSENGER AIR BAG, NOT WORKING PROPERLY, WEAR SEAT BELT AND HAVE YOUR CAR SERVICED". I FOUND OUT THAT THERE WAS A SAFETY RECALL FOR THE FRONT PASSENGER AIRBAG MALFUNCTION IN 2008. I CONTACTED MY BMW SERVICE CENTER AND THEY STATED THAT MY VEHICLE DID NOT QUALIFY FOR THE REPAIR OF THE DEFAULT AIRBAG BECAUSE MY VEHICLE VIN#. THE SAFETY RECALL IS ON 5 SERIES BMW FOR THE YEAR 2004 AND 2005. MY VEHICLE FRONT PASSENGER AIR BAG IS DEFINITELY MALFUNCTIONING AND ALL I REQUEST IS FOR THE REPAIRS TO BE MADE AT NO COST TO ME FROM THE BMW CENTER. I HOPE THAT A SEVERE INCIDENT DOES NOT HAVE TO OCCUR BEFORE SOMEONE TAKES RESPONSIBILITY AND CORRECT WHAT IS WRONG., I HOPE YOU CAN HELP ME OUT IN EACH AND EVERY WAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AIR BAGS PROBLEM ON THE 2004 BMW 530I, IT INDICATES PASSENGER SIDE AIR BAG IS NOT WORKING AND LIGHT COME OUT. YEAR AGO I GOT BRING TO DEALERSHIP BECAUSE OF I GOT RECALL ON MY CAR. *TR

CONSUMER IS THE OWNER OF A 1997 328I AND A 2004 525I BMW. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM FAILURE MESSAGE IN VEHICLE AND SEAT SENSOR MAT. CONSUMER EXPRESSED DISCONTENT CONCERNING PAYMENT FOR REPAIRS *TGW WHILE EXITING THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT ILLUMINATED AND A MESSAGE PASSENGER AIRBAG SYSTEM FAILURE APPEARED AS ON SEVERAL OTHER OCCASIONS. AFTER SEVERAL WEEKS, THE WARNING LIGHT AND MESSAGE REMAINED ILLUMINATED. WHILE DOING SOME RESEARCH , THE CONSUMER DISCOVERED A RECALL IDENTIFYING THE FRONT PASSENGER SEAT SENSOR MATS IN BMW MODEL YEARS 2004-2006. IT ALSO STATED BMW EXTENDING THE WARRANTY TO 10 YEARS WITHOUT ANY MILEAGE LIMIT TO SEVERAL MODELS INCLUDING THE CONSUMERS 2004 MODEL. THE CONSUMER MADE AN APPOINTMENT AT THE DEALER. THE NEXT THE DAY, THE CONSUMER WAS INFORMED THAT THE SENSOR MAT IN THE VEHICLE WAS ALREADY AN UPDATED SEAT MAT AND THEREFORE, HE DID NOT QUALIFY FOR THE EXTENDED WARRANTY EXTENSION AND THE COST WOULD BE $1,242.78. THE CONSUMER BELIEVED THE UPDATED SENSOR MAT WAS JUST AS FAULTY AS THE NON-UPDATED MAT AND FAILED AFTER 6 YEARS UNDER NORMAL USAGE. *JB