2007 BMW 7 Series Latches/Locks

The contact owns a 2007 BMW 750I. The contact stated that the front driver’s side door failed to close correctly. The contact stated that no warning light was illuminated. The vehicle was taken to the dealer who stated that the battery was causing the failure. The battery had been replaced at least three times. The contact stated that she took the vehicle back several times and the failure was finally diagnosed as a malfunctioning door latch. The contact stated that the door handle and latch needed to be replaced. The vehicle was not repaired. The contact inquired about a recall for the door and was informed that the vehicle was not included in NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The approximate failure mileage was 30,000.

The contact owns a 2007 BMW 750I. The contact stated that while driving, the door failed to close securely. The contact stated that the door was latched but failed to remain closed. The vehicle was taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. No warning light was illuminated. The vehicle was not re-repaired. The contact referenced NHTSA Campaign Number: 17V328000 (Latches/Locks/Linkages). The manufacture was notified of the failure and the contact was informed that the vehicle was not under warranty, and the VIN was not included in a recall for the failure. The failure mileage was approximately 56,000.

TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING VARIOUS SPEEDS, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BMW OF CATONSVILLE (6700 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228, (844) 221-1352), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. PARTS DISTRIBUTION DISCONNECT.

2007 BMW 7 SERIES. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. *LD THE CONSUMER STATED THE DOOR OPENED WHILE DRIVING AND THE DRIVER ALMOST FELL OUT. THE DOOR HAD TO BE HELD WHILE DRIVING, AS TO KEEP IT FROM OPENING AGAIN. UPDATED 10/24/2017*JS

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT RECEIVED AN INTERIM RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V328000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER DID NOT PROVIDE AN ESTIMATE AS TO WHEN THE SECOND NOTICE WOULD BE MAILED TO THE CONTACT REGARDING THE REMEDY AND PART. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, BOTH REAR DOORS AND THE FRONT DRIVER'S SIDE DOOR OPENED INDEPENDENTLY ON MORE THAN 10 OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE TO BMW OF ONTARIO 1350 AUTO CENTER DR, ONTARIO, CA 91761 WHO STATED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR ON THE VEHICLE AND THAT THEY COULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 17V328000 (LATCHES/LOCKS/LINKAGES), HOWEVER, VIN TOOL CONFIRMED PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD NOT CLOSE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DOORS FAILED TO LATCH. THE CONTACT MENTIONED THAT THE DOOR HAD TO BE HELD CLOSED WHEN THE VEHICLE WAS OPERATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

TL* THE CONTACT OWNS A 2007 BMW 750I. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. THE DOOR FAILED TO LATCH AND BECAME INOPERABLE. THE CONTACT HELD THE DOOR CLOSED FOR THE DURATION OF THE RIDE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000. ...UPDATED 06/30/16 *BF

TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED OVER AND CLOSED THE DOOR. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE FRONT DRIVER SIDE DOOR SUDDENLY OPENED. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE DOOR COULD NOT BE CLOSED AND SECURED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT A SOFTWARE UPDATE FOR NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES) WAS PREVIOUSLY PERFORMED ON THE VEHICLE TO PREVENT THE FAILURE FROM OCCURRING. NO FURTHER INFORMATION WAS AVAILABLE. THE FAILURE MILEAGE WAS 70,000....UPDATED 07/30/15 *BF UPDATED 10/27/2017*CN

THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE DOOR ERRONEOUSLY BECAME UNLOCKED AND OPENED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE "SOFT CLOSE" FEATURE ON THE DRIVER'S SIDE DOOR WOULD INTERMITTENTLY MALFUNCTION, CAUSING THE DOOR TO REMAIN OPEN AND NOT CLOSE. THE CONTACT HAD THE LATCH REPLACED AND CONTINUED TO HAVE THE SAME PROBLEM. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V504000 (LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 73,000. *TR

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE RIGHT DRIVER'S SIDE DOOR LATCH. TWO DAYS LATER, THE REAR DRIVER'S SIDE DOOR LATCH FAILED TO CLOSE PROPERLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,333.

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SIDE DOOR ERRONEOUSLY BECAME UNLOCKED AND OPENED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE "SOFT CLOSE" FEATURE ON THE DRIVER'S SIDE DOOR WOULD INTERMITTENTLY MALFUNCTION, CAUSING THE DOOR TO REMAIN OPEN AND NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V504000 (LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXHIBITED THE SAME DEFECT THAT WAS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR DRIVERS SIDE DOOR FAILED TO LATCH CORRECTLY AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED PREVIOUSLY ON THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE SOFTWARE HAD TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 70,000.

AS MY WIFE AND SON WERE DRIVING THE PASSENGER DOOR JUST UNLATCHED FROM LATCH AND WOULD NOT LATCH BACK, AFTER SOME RESEARCH ,I FOUND THAT THERE WAS A RECALL FOR THE DOOR LATCH ISSUE ON BMW 750 MODELS BUILT FROM 08/04 TO 09/07 NOTICE WAS 12V504 WITH THAT INFO IN HAND I CALLED REEVES BMW IN TAMPA FLA ONLY TO BE TOLD IT WAS NOT A OPEN CAMPAIGN BASED ON MY VIN EVEN THOUGH MY VEHICLE WAS BUILT 01/07 AND HAS BOTH CAS AND SOFT CLOSE DOORS JUST AS RECALL NOTICE NOTED, NOTHING IN THE MAY 2013 TECHNICAL SERVICE BULLETIN STATES ANYTHING ABOUT CERTAIN VIN'S JUST THE PRODUCTION DATE'S, THIS IS A ISSUE THAT SHOULD BE ADDRESSED BY THIS AGENCY WITH MORE VIGOR BECAUSE IT IS MORE THAN A INCONVENIENCE BUT A [XXX] SAFETY ISSUE. WHICH IS GOING TO CAUSE SOMEONE TO LOSE THERE LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT LATCH WHEN CLOSED AND IT WOULD OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO STATED THAT THE DOOR HANDLE AND LATCH WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V504000 (LATCHES/LOCKS/LINKAGES) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. *TR

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SIDE DOOR OPENED INDEPENDENTLY. THE DOOR FAILED TO LATCH UNTIL AFTER NUMEROUS ATTEMPTS WERE MADE TO SECURE THE DOOR. THE DRIVER'S SIDE DOOR WAS MANUALLY HELD BY THE CONTACT WHEN DRIVING DUE TO THE DEFECTIVE LATCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V504000(LATCHES/LOCKS/LINKAGES). THE RECALL REMEDY DID NOT CORRECT THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,509.

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD NOT CLOSE. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH THE SOFT CLOSE FEATURE FOR THE DOOR, BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER:12V504000(LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 135,000. *TR

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT THE PASSENGER FRONT DOOR OPENED INADVERTENTLY WHILE DRIVING 40 MPH. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V504000 (LATCHES/ LOCKS/ LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 55,900.