11 complaints reported

2007 BMW 7 Series Structure

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
11
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2019

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE OR REMAIN SECURED AND ON SEVERAL OCCASIONS THE DOOR HAD ERRONEOUSLY OPENED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BMW NORTHWEST(4011 20TH STS. E. FIFE, WA) WHO DIAGNOSED THAT THE FRONT DOOR LATCH ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE LATCH ASSEMBLY WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Type: Vehicle, Vehicle: 2007 BMW 750I, Manufacturer: BMW of North America, LLC
Incident: Jan 2019
Jul 2017

TL* THE CONTACT OWNS A 2007 BMW 750LI. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR SWUNG OPEN WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL IN AN EFFORT TO STOP HIS CHILD FROM FALLING OUT OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. NEILO BMW OF SACRAMENTO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Aug 2015
Jul 2017

DOOR WILL NOT CLOSE ON THE FRONT DRIVER AND PASSAGE SIDE, DRIVING DOWN THE STREET AND THE DOOR FLEW OPEN HAD IT NOT BEEN FOR MY SEAT-BELT I COULD HAVE FALLEN OUT, VERY FRIGHTENING TO HAVE OTHER CARS DRIVING BESIDE ME AND THE DOOR OPENED LIKE THAT AND IT WILL NOT LOCK PERIOD NO WAY TO SECURE VEHICLE. I WAS TOLD BY THE DEALERSHIP THEY HAD NOT RESOLUTION, NO WAY TO REPAIR IT IS UNKNOWN TO ME WHAT IS CAUSING THIS PROBLEM BUT THERE IS A RECALL. I WAS TOLD TO CALL BMW NATIONAL SO I DID AND SPOKE WITH KALA AT 800-831-1117 EXT 8561, SHE PROVIDED A NUMBER WITH EXT TO GIVE TO THE DEALERSHIP. I SPOKE WITH JAY AT THE DEALERSHIP 713-597-7895. THE RECALL NUMBER IS

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Nov 2017
Feb 2016

ON MY WAY TO WORK THE DOOR DISENGAGED AND OPENED ON ME, VERY SCARY AND DANGEROUS, I FOUND INFO ON RECALL CAMPAIGN 12V-504 SOFT CLOSE AUTOMATIC FUNCTION......CALLED SOME LOCAL DEALERS ABOUT THE ISSUE NOT ONLY DO I RECEIVE VAGUE RUN AROUND REPLIES STATING 1ST THE CAR DOESNT MATCH RECALL THEN AFTER I SHOW THEM THE PAPER ALL OF A SUDDEN THE CAR WAS CALLED IN ALREADY AND FIXED EVEN THO SAME ISSUE IS BACK BUT NOW UH OH WARRENTY IS OUT CANT DO ANYTHING, THIS IS PATHETIC THEY LOOK FOR ANY REASON TO COP OUT AND REFUSE TO EVEN INSPECT WITH OUT CHARGING $200 ! ITS UNNECESSARY TO HAVE TO PAY $200 TO TELL ME THE DOOR IS BROKEN I CAN SEE THAT. I COULD HAVE GOTTEN SERIOUSLY HURT OR WORSE DIED DRIVING THE CAR LIKE THIS AND BMWS ENTHUSIASTIC ATTEMPTS TO LOOK FOR ANY EXCUSE TO REFUSE REPAIR IS SICKENING. MY CAR DRIVERS DOOR DOESNT CLOSE I TELL BMW DEALER MY CAR MATCHS YEAR MAKE MODEL AND DEFECT SPECIFICALLY MATCHING RECALL, IT SAYS IN RECALL NOT TO DRIVE LIKE THAT ! , SERVICE ADVISOR PERSON LITTERALLY LOOKED AT COMPUTER LOOKED BACK AT ME AND SAID THE COMPUTER SAYS YOUR CAR GOT INSPECTED FOR RECALL ALREADY, BUT ODDLY COULDNT TELL ME WHERE IT WAS FIXED WHICH DOOR MALFUNCTIONED OR HOW IT WAS REPAIRED. NO RECIEPT RE PRINT NO HELPFUL INFO AT ALL JUST IDK ITLL BE $200 TO INSPECT AND WE CLOSE EARLY TODAY THEN SAID HAVE A NICE DAY GOOD LUCK, THEY LET US DRIVE OFF IN THAT NASTY CONDITION COULDNT SAY WHO WHAT WHERE THE CAR WAS ALREADY SEEN FOR RECALL JUST THAT I WAS SCREWED AND CAR 1ST DIDNT MATCH RECALL THEN CHANGED TO WAS CALLED IN FOR RECALL BUT NO ASSISTANCE FOR WHEN SYPMTON RE APPEARED. JUST A "DID YOU MAKE APPOINMENT?" HAVE YOU PURCHASED HERE BEFORE?" "WE ARE BUSY TODAY AND CLOSING SOON" HOW CONVEINT FOR BMW, NOT SO MUCH FOR ME AND MY FAMILY THO, NO CONCERN FOR CUSTOMER SAFETY AT ALL.......

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Nov 2016
Aug 2015

TL* THE CONTACT OWNS A 2007 BWM 750LI. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED TO CLOSE SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Jul 2015
Jun 2015

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HAD A PROGRESSIVE MALFUNCTION IN WHICH THE DOOR WAS NOT SECURING. THE DOOR HAD THE SOFT TOUCH FEATURE. THE CONTACT INDICATED THAT THE FAILURE RECURRED TO THE POINT THAT THE DOOR WAS OPENING WHILE THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V446000 (SERVICE BRAKES, HYDRAULIC), 12V502000 (ELECTRICAL SYSTEM, POWER TRAIN), BUT THE CONTACT DID NOT RECEIVE ANY NOTIFICATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2007 BMW 750I, Manufacturer: BMW of North America, LLC
Incident: Oct 2015
May 2014

THE RIGHT/PASSENGER FRONT DOOR DOES NOT STAY SHUT. IT WILL NOT LOCK, IT WILL NOT LATCH. IT APPEARS THAT THE ACTUATOR IS DEFECTIVE THIS IS A SAFETY ISSUE AND SHOULD BE ADDRESSED BY BMW AND NOT A COST TO THE CONSUMER. *TR

Type: Vehicle, Vehicle: 2007 BMW 7 SERIES, Manufacturer: BMW of North America, LLC
Incident: May 2014
Mar 2014

DRIVER DOOR OPENED WHILE DRIVING DOWN THE HIGHWAY. *TR

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Dec 2014
May 2013

THE DRIVER DOOR WILL NOT LATCH. IT CAME EQUIPPED WITH COMFORT ACCESS AND SOFT TOUCH DOORS. THE FRONT DRIVER DOOR DID NOT LATCH PROPERLY WHEN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. I WAS ADVISED THAT THE DOOR LOCK ACTUATOR AND OUTER HANDLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. *TR

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Nov 2013
Sep 2012

TL* THE CONTACT OWNS A 2007 BMW 750LI. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD ERRONEOUSLY OPEN WHEN MAKING A TURN. THE CONTACT STATED THAT THE SOFT DOOR CLOSE SYSTEM FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS CONFIRMED THAT THE SOFT CLOSE AUTOMATIC OPTIONS FAILED, BUT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V504000(LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 98,000. UPDATED 4/22/13 *CN THE CONSUMER STATED THE DRIVER'S SIDE SOMETIMES WOULD NOT LATCH. THE SOFT CLOSE DOES NOT WORK, INTERMITTENTLY. UPDATED 05/14/2013 *JS

Type: Vehicle, Vehicle: 2007 BMW 750LI, Manufacturer: BMW of North America, LLC
Incident: Jul 2010
Aug 2012

TL* THE CONTACT OWNS A 2007 BMW 750I. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WAS A NORMAL FUNCTION OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

Type: Vehicle, Vehicle: 2007 BMW 750I, Manufacturer: BMW of North America, LLC
Incident: Jun 2010

Trend Over Time

Complaints by year

Quick Summary

The 2007 BMW 7 Series has 11 Structure complaints on file. Review the timeline above for detailed owner experiences.