2009 BMW X5 Air Bags

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS) AND REPAIRED AT HILTON HEAD BMW DEALERSHIP (1230 FORDING ISLAND RD, BLUFFTON, SC 29910, (843) 815-1501) HOWEVER, THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *BF*JB

3-2-19 I BROUGHT CAR TO BMW IN FT PERCE, FL FOR 4 RECALLS WHICH THEY DID. THERE WAS A PASSENGER AIR BAG LIGHT ON AFTERWARDS WHICH THEY SAID THEY WOULD NOT FIX UNDER RECALL. I HAD A LICENSED ASC MECHANIC SCAN THE CAR AND IT CAME UP OC3 SEAT MAT FAULT. I LOOKED UP THIS AND THERE WAS A CAMPAIGN APRIL 2009 WHICH SPECIFICALLY STATES ON THE 1ST PAGE UNDER SITUATION THAT AIR BAG WARNING LIGHT ISSUE IS EXTENDED 10 YEARS WITHOUT MILEAGE LIMIT. I CALLED BMW HEADQUARTERS 3-25-19 AND FILED A REPORT, THEY TOLD ME MY VIN# WASN'T RECALLED BUT I SAID IT IS FOR THE PASSENGER SEAT MAT THAT WAS RECALLED APRIL 2009 AND THIS SHOULD BE COVERED IF IT IS THE SAME PROBLEM. THEY TOLD ME THEY WOULD ESCALATE IT. TODAY, 3-26-19, I RECEIVED A CALL FROM ANOTHER BMW REP AND THEY SAID THEY WERE WORKING ON IT BUT THEY WOULD PROBABLY NOT COVER IT DUE TO THE AGE OF THE CAR AND MILEAGE. I TOLD THEM, "NO,, YOUR APRIL 2009 RECALL SAYS IT WAS EXTENDED 10 YEARS WITHOUT MILEAGE LIMIT, SO IT SHOULD BE COVERED". THIS IS A SAFETY ISSUE AND IF OTHER SAME MAKE,MODEL, YEAR WERE RECALLED FOR THE SAME PROBLEM I AM HAVING THEN THEY NEED TO FIX MY CAR AT THEIR COST. I NEED YOUR HELP IN GETTING THIS CAR RESOLVED AS I JUST RECENTLY BOUGHT IT.

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING 40 MPH, THE CONTACT WAS INVOLVED IN A MULTIPLE VEHICLE COLLISION. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, NECK, AND PELVIS INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 AND 17V020000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BMW OF THE MAIN LINE, 225 BALA AVE, BALA, PA 19004) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CALLED (BMW OF CHATTANOOGA, TN, 423-381-6419) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS HAS NOT BEEN SATISFIED BY BMW DEALER. THERE IS NO REMEDY AVAILABLE AFTER ONE YEAR AND 3 MONTHS.

TAKATA RECALL - WHEN WILL I GET AN APPOINTMENT TO TAKE MY VEHICLE IN? IS THERE A PHONE NUMBER FOR THE SERVICE DEPARTMENT IN MANHATTAN?

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIMBERLY BMW IN DAVENPORT, IOWA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE NOT IN STOCK. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE UNAVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ UPDATED 11/20/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD SEND A SECOND NOTICE WHEN PARTS BECAME AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V020000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND 17V020000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V072100 (AIR BAGS) AND 17V020000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V364000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL THIS IS TAKING WAY LONGER THAN I WOULD EVER THINK AND I FEAR THE RISK OF INJURY OR DEATH. I CAN'T BELIEVE IT TAKES THIS LONG FOR PROPER OR NEW PARTS TO ARRIVE FOR REMEDY. CAN WE DISABLE THEM FROM EVER WORKING SO WE LIMIT RISK OF FAULTY BAGS?

TL* THE CONTACT OWNS A 2009 BMW X5 SAV. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V071000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/05/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V364000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I RECEIVED A LETTER FROM BMW INDICATING THE RECALL EARLY THIS YEAR. HOWEVER, BMW DOES NOT HAVE THE PARTS EVEN AFTER SEVERAL MONTHS (EVEN AFTER MULTIPLE REQUESTS AT THE DEALERSHIP, INCLUDING ONE TODAY AT ORANGE COUNTY BMW IN HARRIMAN, NY) . MY OTHER VEHICLE (ACURA RL 2009 MODEL), WHICH WAS ALSO AFFECTED BY THE SAME RECALL, WAS REPLACED WITH NEW AIRBAG ABOUT 3 MONTHS AGO. WHY IS BMW TAKING THIS MUCH TIME TO REPLACE SUCH A DANGEROUS FAULTY PART?

TAKATA RECALL I HAVE RECEIVED A LETTER IN MAY 2016 TO CONTACT THE LOCAL BMW DEALERSHIP TO SET UP AN APPOINTMENT TO BRING IN THE BMW FOR AN INTERIM REPLACEMENT OF THE AIR BAGS. ONCE I ARRIVED I SHOWED THEM THE LETTER AND THEY SAID THEY HAD NO REPLACEMENTS AND TRIED SELLING OTHER SERVICES ETC. NOW I HAVE RECEIVED ANOTHER LETTER DATED JULY 2016 WARNING US OF THE PASSENGERS FRONT AIR BAG AND IT WILL BE REPLACED ONCE AVAILABLE. WE STILL HAVE A UN SAFE CAR WILL NO SOLUTION. HOW CAN WE RESOLVE THIS? SEE LETTERS AND NOTES FROM BMW

MY 2009 BMW X5 HAS THE PASANGER AIRBAG DISABLED LIGHT ON AND MALFUNCTION IN THE PASANGER RESTRAINT SYSTEM MALFUNCTION LIGHT ON. FOR THE PAST FEW MONTHS. I CALLED BMW OF NORTH AMERICA AND WAS TOLD THEY HAVE A RECALL ON THIS SPECIFIC PROBLEM BUT MY VIN DOESN'T SHOW THIS AS AN AFFECTED CAR. SO THEY WILL NOT FIX THIS. EVEN THOUGH THE PASANGER AIR BAG WILL NOT DEPLOY IN AN ACCIDENT DUE TO THE FAULTY SEAT SENSOR THAT THEY HAVE A RECALL ON. I REFERENCED THE NHTSA CAMPAIGN # 08V-384 BUT WAS STILL INFORMED ONLY SPECIFIC VIN NUMBERS ARE AFFECTED AND THEY WON'T ELABORATE ON HOW THEY CAME ABOUT WITH THE SPECIFIC CRITERIA. *JS

THE VEHICLE COMPUTER SYSTEM SHOWS A MALFUNCTION OF THE PASSENGER SAFETY SYSTEM ON THE VEHICLE AND STATES THAT THE AIRBAG WILL NOT DEPLOY AND SEATBELTS SHOULD ALWAYS BE FASTENED. THIS IS AN ITEM THAT I SHOULD NOT HAVE TO PAY FOR ADDRESSING, ESPECIALLY IN LIGHT OF RELATED RECALLS OF THIS SPECIFIC SYSTEM ON OTHER BMW MODELS. I TOOK THE VEHICLE TO CIRCLE BMW ON HWY 36, WEST LONG BRANCH, NJ AND THEY WANTED $1500 TO ADDRESS THE ISSUE AND REPLACE THE BAD "SENSOR" AFTER CHARGING ME $150 TO "DETECT" THE REASON FOR THE MALFUNCTION. *TR