21 complaints reported

2009 BMW X5 FUEL/PROPULSION SYSTEM

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
21
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Jul 2022

During extreme hot days car has just stopped without warning three times. Fuel pump has been replaced twice , now they are saying wiring from the fuel pump to the computer system the wiring bad? No warning ever!

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jul 2022
Jul 2022

I just went to Union Park Bmw about my car, they stated that my car fuel pump was recalled in 2017 so it was fixed, in 2021 l was stranded twice in 100 degree weather on the side road when the fuel pump went out, so this is the third time this vehicle has had new fuel pumps, now this month on Tuesday 7 /19 when it was hot as hades it stopped again same way it did prior , had it towed and they stated it was wiring that leads to the engine from the fuel pump. They made sure as part of there man made 358.00$ diagnosis that it was not related to the fuel pum.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jul 2022
Jul 2022

I was returning home from work and the engine started to sputter/vibrate. I was right next to a gas station and as I was pulling into the gas station, the engine died and would not restart. I had the car towed and then I proceeded to troubleshoot the problem. I did a fuel pressure test and found that there was no fuel pressure. I tested the fuel pump relay and found it to be operational. I accessed the primary fuel pump to check power and found the fuel pump wiring to be missing an inch of insulation on both wires and the insulation is brittle for another inch or two. There were two splices on the fuel pump wiring where recall #16V746000 was performed and a new connector was spliced in. Those two splices were melted together. Recall #16V746000 was a problem with the fuel pump connector melting due to loose wiring. I have concern that there is still an issue with the fuel system wiring overheating or the repair process is not adequate to solve the issue.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Feb 2022
Feb 2019

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKENNA BMW (LOCATED AT 10900 FIRESTONE BLVD, NORWALK, CA 90650, (562) 219-4570), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) AND THE FUEL PUMP WAS ALSO REPAIRED UNDER WARRANTY AT MCKENNA BMW; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 74,025.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Oct 2017
Feb 2019

2009 BMW X5 DIESEL PASSIVE TANK FAILED. I TOLD THE DEALER AND CALLED BMW CUSTOMER CARE AND TOLD THEM THIS IS EMMISIONS RELATED AND THEY SHOULD HAVE REPLACED IT WHEN THEY REPLACED THE ACTIVE TANK A YEAR AGO. BMW DIESELS WILL NOT PASS SMOG DUE TO DEFECTIVE DESIGNS OF THE ACTIVE AND PASSIVE TANKS THAT CONTAIN DEF. THE SENSORS ARE LOCATED INSIDE THE TANK AND CANNOT BE REPLACED BY AN OVER THE COUNTER BMW PART. HENCE THE WHOLE TANKS HAVE TO BE REPLACED. BMW CUSTOMER SERVICE IS NOT WILLING TO HELP AND BASICALLY TOLD ME TO GO BUY ANOTHER BRAND WHICH I WILL AFTER OWNING 4 BMW. BMW SHOULD BE HEAVILY INVESTIGATED FOR DESIGNING A POOR EMMISIONS SYSTEM FOUND IN THE BMW X5 AND 335D DIESEL VEHICLES SOLD IN THE USA. SHAME ON YOU BMW FOR SCREWING YOUR LOYAL CUSTOMES.

Type: Vehicle, Vehicle: 2009 BMW X5 SAV, Manufacturer: BMW of North America, LLC
Incident: Jun 2018
Oct 2018 Fire

MY CAR CAUGHT FIRE WHILE DRIVING UNDER MY PASSENGER BACKSEAT WHERE THE FUEL PUMP IS LOCATED UP UNDER. THE FIRE DEPARTMENT CAME, SNATCHED OUT SEAT AND PUT THE FLAME OUT.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jul 2018
Sep 2018

IN HEAVY TRAFFIC, THE VEHICLE LOST POWER UNEXPECTEDLY. THE FUEL INJECTOR MALFUNCTIONED. THIS WAS DUE TO WATER LEAKING TO THIS AREA AS IT IS NOT PROPERLY PROTECTED.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2018
Dec 2017

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. D. PATRICK BMW IN EVANSVILLE, INDIANA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECALL. THE CONTACT EXPERIENCED A FAILURE WITH THE VEHICLE RELATED TO THE RECALL IN WHICH THE VEHICLE WOULD NOT START WHEN PROMPTED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jan 2016
Dec 2017

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH BMW OF AUSTIN (7011 MCNEIL DR, AUSTIN, TX 78729) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THEY DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2016
Oct 2017

BMW FUEL PUMP RECALL VEHICLE IS HARD TO START AND IT IS PROGRESSIVELY GETTING WORSE. THERE IS A MANDATORY NHTSA MANDATED FUEL PUMP RECALL ON THIS VEHICLE. WE RECEIVED THE OWNER NOTIFICATION LETTER. I WAS TOLD BY THE DEALER AT FIRST THAT THE FUEL PUMP IS NOT AVAILABLE. AFTER I PERSISTED THE DEALER STATED THAT THE FUEL PUMP IS AVAILABLE BUT THAT THEY HAVE TO PERFORM A DIAGNOSTIC FIRST. A) IT IS UNLAWFUL TO CHARGE A DIAGNOSTIC FEE IN CONJUNCTION WITH A FEDERALLY MANDATED RECALL. B) THE FUEL PUMP ISSUE HAS BEEN KNOWN TO BMW FOR MANY YEARS (BMW HAD A VOLUNTARY REIMBURSEMENT OF FUEL PUMP REPAIRS IN PLACE UNTIL NHTSA MANDATED THE RECALL OF ALL VEHICLES WITH THE AFFECTED FUEL PUMP.) THE FUEL PUMP SHOULD BE INSTALLED AND THE PARTS SHOULD BE READILY AVAILABLE. I JUST TALKED WITH BWM OF NORTH AMERICA CUSTOMER SERVICE. THEY STATED: * I WOULD HAVE TO TAKE THE VEHICLE TO THE DEALER AND HAVE A DIAGNOSTIC RUN * I WOULD BE CHARGED FOR THE DIAGNOSTIC IF IT TURNS OUT TO BE AN ISSUE OTHER THAN THE FUEL PUMP * IF IT TURNS OUT THAT THE FUEL PUMP MODULE IS DEFECTIVE, THEN I WOULD NOT HAVE TO PAY THE DIAGNOSTIC FEE THIS ILLEGALLY TIES A DIFFERENT SERVICE (THAT I MAY HAVE TO PAY) TO A FEDERALLY MANDATED RECALL. IT IS NOT IN DISPUTE THAT THE FUEL PUMP RECALL IS MANDATORY. IT IS BMW'S ALLOCATION OF PARTS AVAILABILITY THAT MAY RESULT IN ME HAVING TO PAY THE DIAGNOSTIC FEE.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Oct 2017
Oct 2017

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BMW OF FREEPORT (LOCATED AT 291 W. SUNRISE HWY, FREEPORT, NY 11520, TEL: (516) 208-2311) WAS CONTACTED; HOWEVER, THE PART WAS NOT AVAILABLE TO FACILITATE THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: May 2016
Aug 2017

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LAUREL BMW OF WESTMONT DEALER LOCATED IN WESTMONT, IL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Oct 2016
Jul 2017

FUEL HEATER (PREVIOUSLY RECALLED) CRACKED AND SPILLED FUEL ON HIGHWAY AND VEHICLE PRESENTING A FIRE AND ENVIRONMENTAL HAZARD. INCIDENT OCCURRED WHILE TRAVELING HIGHWAY AT HIGHWAY SPEEDS.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jul 2017
Jun 2017

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL PROPULSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WEATHERFORD BMW OF BERKELEY, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Dec 2016
May 2017

I OWN A BMW X5 DIESEL 2009 MODEL YEAR, SOMETIME 2012 THE DEF ACTIVE TANK WAS REPLACED AS COVERED BY RECALL. NOW IT HAS STARTED TO GIVE THE SAME CEL CODE ( ACTIVE TANK TEMP SENSOR FAILURE). THE REPLACEMENT FOR THIS ISSUE IS VERY COSTLY. THIS IS PART OF EMISSIONS AND BMW DOES NOT WANT ANY REPLACEMENT WITHOUT ANY COST TO CONSUMERS.

Type: Vehicle, Vehicle: 2009 BMW X5 SAV, Manufacturer: BMW of North America, LLC
Incident: Nov 2016
Mar 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), 16V364000 (AIR BAGS), AND 16V071000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jan 2016
Feb 2017

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jun 2017
Jan 2016

#5 & 6 FUEL INJECTORS HAD TO BE REPLACED IN JULY 2015. #5 FUEL INJECTOR HAD TO BE REPLACED AGAIN IN JULY 2016. SAME MECHANIC PERFORMED BOTH REPAIRS. HE ADVISED AND GAVE ME A "TECHNICAL SERVICE BULLETIN" THAT DESCRIBED FUEL INJECTOR FAULTS AND FACTORY COVERED REPAIRS. - PLEASE ADVISE ME OF THIS- THERE IS NO OUTSTANDING RECALL THAT I CAN FIND FOR THIS.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: May 2016
Sep 2015

THE POWER CABLE GOING TO THE IN-TANK FUEL PUMP BURNT UP, MELTING THE PUMP HOUSING AND MELTING THE INSULATION ON THE WIRES IN THE TANK. WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS A KNOWN ISSUE AND THAT NEW FIRMWARE WILL FIX THE ISSUE TO REDUCE HOW MUCH CURRENT THE PUMP DRAWS, THEY SAID THERE WAS NO RECALL OR WARRANTY ON THIS ITEM. THE VEHICLE COULD HAVE CAUGHT ON FIRE WITH WIRES GETTING HOT ENOUGH TO MELT THE INSULATION IN THE FUEL TANK! HOW COULD THIS NOT HAVE BEEN A RECALL?

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Aug 2015
Oct 2014

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED ONCE THE SPEEDOMETER REACHED 40 MPH, THE CHECK ENGINE LIGHT ILLUMINATED AND THE MESSAGE "ENGINE MALFUNCTION STOP THE VEHICLE" DISPLAYED ON THE PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SUPPLY SYSTEM NEEDED TO BE REPAIRED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Type: Vehicle, Vehicle: 2009 BMW X5, Manufacturer: BMW of North America, LLC
Incident: Jun 2014
Nov 2013

SINCE JULY 2013 I'M HAVING PROBLEM WITH MY 2009 BMW X5 WHERE THERE IS RAW FUEL SMELL INSIDE OF THE CAR CABIN, I HAVE TAKEN MY CAR TO BMW DEALERSHIP MANY TIMES, THE DEALERSHIP SAYS IT'S THE VAPOR RECOVERY SYSTEM, BUT THE BMW REP. SHOWS UP AND SAYS IF IT WAS THE VAPOR RECOVERY SYSTEM ENGINE CHECK LIGHT WOULD GO ON AND HE DOES NOT LET THE DEALERSHIP TO CHANGE THE VAPOR RECOVERY SYSTEM FOR $1100 WHICH IS COVERED UNDER MY BMW WARRANTY, I HAVE FOUND THAT ON 2007 AND 2008 BMW X5 BMW NORTH AMERICA ALREADY DID A RECALL ON THE VAPOR RECOVERY SYSTEM AND REPLACED THEM, BUT THEY ARE REFUSING TO FIX MY PROBLEM AND ME AND MY SMALL KIDS ARE GETTING SICK DRIVING THIS CAR BECAUSE OF THE RAW FUEL SMELL. *TR

Type: Vehicle, Vehicle: 2009 BMW X5 SAV, Manufacturer: BMW of North America, LLC
Incident: Jul 2013

Trend Over Time

Complaints by year

Quick Summary

The 2009 BMW X5 has 21 FUEL/PROPULSION SYSTEM complaints on file. Review the timeline above for detailed owner experiences.