2009 BMW X5 ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE TO DRIVE, A BURNING ODOR EMITTED INTO THE VEHICLE VENT. THE VEHICLE WAS TAKEN TO LAUDERDALE BMW OF PEMBROKE PINES DEALER, LOCATED ON 14800 SHERIDAN PINES, FL 33028, PHONE: (954) 620-5050, WHERE IT WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) AND 17V683000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE AND INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. PART DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PART NOT AVAILABLE.

I AM WRITING IN REGARDS TO A TECHNICAL SERVICE BULLETIN / RECALL FROM BMW SI B16 0102 WHICH I OBTAINED FROM THE NHTSA WEBSITE. MY BMW, [XXX], WAS SHOWING AN EMISSIONS FAULT CODE RELATED TO THE PART ADDRESSED IN THE UNLIMITED AGE/MILEAGE TSB. I WENT TO THE DEALER REGARDING THIS ITEM TO FIGURE OUT WHAT CAN BE DONE AT AROUND 110,000 MILES IN APRIL OF 2017. I WAS INFORMED THE PART IS NOT IN STOCK. WHEN I RETURNED IN JUNE TO SEE ABOUT THE SERVICE BEING DONE, I WAS, AGAIN, TOLD THE PART WAS NOT IN STOCK - AND THAT I ALSO DO NOT QUALIFY AS THE VEHICLE NOW HAS 130,000 MILES, AND THE NEW BULLETIN HAS A MILEAGE CUTOFF OF 120,000 MILES. I WAS INFORMED I COULD CONTACT BMW DIRECTLY AND DISCUSS A 'HARDSHIP.' UPON CONTACTING BMW DIRECTLY, I WAS INFORMED THAT THEY WOULD NOT DO ANYTHING TO HELP. I AM ATTACHING THE ORIGINAL TSB AND UPDATED TSB FOR THE DIESEL EXHAUST FLUID ISSUE. I AM ALSO ATTACHING THE RESPONSE FROM BMW. ADDITIONALLY, MY VEHICLE IS NOW EXHIBITING PROBLEMS WITH THE HIGH PRESSURE FUEL PUMP, ANOTHER COVERED EMISSIONS ITEM FOR UNLIMITED MILEAGE; AND AM NOT SEEING ANY RESOLVE FOR THAT. THE TSB IS ATTACHED. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* THE CONTACT OWNS A 2009 BMW X5. WHILE DRIVING, AN ODOR OF FUEL EMITTED INTO THE VEHICLE. WHILE IN TRAFFIC, SMOKE APPEARED UNDER THE HOOD. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED ANTIFREEZE LEAKING INTO THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. - (RECALL RELATED INCIDENT) TS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V071000 (AIR BAGS) AND 16V746000 (FUEL SYSTEM, GASOLINE). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 BMW X5. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS IN ORDER FOR THE VEHICLE TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE A BMW X5 2009. I BOUGHT THIS THING BRAND NEW 0 MILES. RECENTLY HAS 39000 MILES SINCE I BOTH I HAVING ISSUES ALL THE TIME LIKE SATURDAY 2/9/13 AROUND 11:00 PM I WAS RETURNING FROM LOUISIANA WITH MY FAMILY HAVE A 2 YEAR OLD SON & ON I-10 WAS DRIVING 80 MILES AN HOUR AND ENGINE JUST TURN OFF WHILE DRIVING & I WAS PULL OVER ONCE I STOP CAR TRYING RESTART AND JUST DON'T RESTART AND FINALLY EVERY THING DEAD NO POWER JUST DEAD. BATTERY DIE CALL ROAD SIDE ASSISTANT AND THEY SEND SOME THRU COMPANY HE TOLD ME PUT CAR ON NEUTRAL I DON'T KNOW HOW TO PUT ON NEUTRAL BECAUSE I CANT PUT NEUTRAL BEC. EVERYTHING WAS OFF LIKE NO POWER SO I CANT DO IT & HE CANT DO IT I CALL BMW ROAD SIDE ASSISTANT I ASKING HELP ME TO PUT ON NEUTRAL HE SAY HE DON'T KNOW HOW TO DO? JUST DOESN'T MAKE ANY THING BMW ROAD SIDE ASSISTANT DON'T KNOW.... COULD GOT KILL ON ROAD WITH FAMILY. PURCHASE THIS X5 $65000.. NOT EXPECTING THIS KIND ISSUES JUST NOT HAPPY 0: ENGINE TURN OFF ON ROAD (JAN 9 2013) 1: AIR BLOWER FOR AC PROBLEM (REPLACES) JAN 2010 2: SUNROOF NOT CLOSING 3: NAVIGATION DVD NOT READING SO THEY REPLACE IT.. 4: JAN 31 2013 ENGINE SIGN CAME UP THEY FIX IT.... 5: BMW SYMBOL OUT SIDE AND INSIDE FADE IT ( REPLACE IT) 6: INSIDE DRIVER SIDE HANDLE ON DOOR FADE (REPLACE ) SHOULD I EXPECT THIS KIND PROBLEM ON BMW X5 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR