5 complaints reported

2020 BMW X7 UNKNOWN OR OTHER

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
5
Crashes
0
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Oct 2024

The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the starter recall

Type: Vehicle, Vehicle: 2020 BMW X7, Manufacturer: BMW of North America, LLC
Incident: Oct 2024
Sep 2024

On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the recall that should have been addressed back in October. I'm currently waiting for BMW NA to pay for the failed recalled part, case 07650216.

Type: Vehicle, Vehicle: 2020 BMW X7, Manufacturer: BMW of North America, LLC
Incident: Nov 2024
Apr 2024

While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the button to work and then it does it again. Around 3 times in a row. I did not take it to dealer yet since it is out of warranty. It is very distracting while driving and this happens

Type: Vehicle, Vehicle: 2020 BMW X7, Manufacturer: BMW of North America, LLC
Incident: Apr 2024
Nov 2021 Fire

The BMW X7 caught on fire going down the HW.

Type: Vehicle, Vehicle: 2020 BMW X7, Manufacturer: BMW of North America, LLC
Incident: Nov 2021
Nov 2020

I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X7 NOT EVEN TO THE DEALERSHIP. THEY WOULD ARRANGE TO COME GET IT VIA A WRECKER AND WOULD BE KEEPING IT APPROXIMATELY A MONTH. NO ONE WILL DISCLOSE TO ME THE ISSUE OR THE FIX. THEY ARE BEING VERY CLOSED TO ALL MY QUESTIONS. MUST BE SERIOUS AND LAWYERS MUST BE ALREADY INVOLVED. BEST I CAN TELL VIA THE NHTSA WEBSITE, NO NOTIFICATION HAS BEEN MADE TO THE NHTSA AS REQUIRED BY LAW.

Type: Vehicle, Vehicle: 2020 BMW X7, Manufacturer: BMW of North America, LLC
Incident: Oct 2020

Trend Over Time

Complaints by year

Quick Summary

The 2020 BMW X7 has 5 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.