2019 Buick Encore Engine
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Driving down the road and car became sluggish to respond/accelerate and could barely operate at slow speeds or not be able to go. Thankfully at this time I was close to home and not on the highway but was leaving on a long trip with areas of no service and isolation and temps in the -20F could be a very dangerous situation. There were no warning lights on at all. But I own a code reader and hooked it up anyways and got code P0299. Took it to a small local repair shop and will include their report as a file because I don't understand all of it but this is a known issue/defect from the manufacturer with a technical bulletin out about it with a fix for it. Was never notified of this at purchase or since. Then took to the manufacturer dealership to try and get them to fix it but they won't and want more money than the small shop. Feel misled when headquarters said yea we should cover that move it to a dealership.
The contact owns a 2019 Buick Encore. The contact stated that while driving at various speeds, the check engine warning light remained illuminated, with the odor of burning oil inside the cabin of the vehicle, before the vehicle stalled. The vehicle was taken to a dealer who diagnosed the vehicle and determined that the valve cover, intake manifold, and oxygen sensors were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 63,360
The contact owns a 2019 Buick Encore. While driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a private mechanic, who diagnosed the vehicle with a blown turbo charger caused by low oil pressure. The contact stated that the turbo charger was previously replaced due to the same failure. The contact stated there was a recall for the for 2017-2018 Buick Encore for the same issue; however, the 2019 model year was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,500.
turbo charger and catalytic convertor both failed at 50k miles. the 2017 and 2018 buick encores have a safety recall for turbochargers but the 2019 was not included in that recall despite it having the exact same engine and turbocharger.
turbocharger failures, which can result in reduced acceleration, power loss causing problems while trying to merge onto traffic and also in hill climbing. My understanding this is a common problem with the Buick Encore and has not been recalled. My garage said they have repaired a "ton" of these turbo in Buick Encores. Why no recall???
The contact owns a 2019 Buick Encore. The contact stated that while her daughter was driving approximately 55 MPH, the vehicle was shaking and jerking abnormally. The contact stated her daughter reported there were several unknown warning lights illuminated on the instrument cluster. The driver exited the highway and pulled over and turned off the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that there was coolant intrusion into the cylinders, and the engine needed to be disassembled. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 103,000.
The contact owns a 2019 Buick Encore. The contact stated while driving 65 MPH on the highway, the vehicle started to lose motive power, started jerking back and forth, and there was white smoke coming from the tailpipe. The contact attempted to depress the accelerator pedal; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The contact merged to the side of the road before driving to the residence. The vehicle was driven to an independent mechanic where it was diagnosed with turbocharger failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure and referred to the NHTSA Hotline. The failure mileage was approximately 123,000.
The contact owns a 2019 Buick Encore. The contact stated that while attempting to accelerate from a stoplight, the engine revved up before accelerating. While the vehicle was accelerating, the check engine warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the wastegate for the turbocharger was stuck, causing the turbocharger to fail. The contact was informed that the turbocharger needed to be replaced. The vehicle was not repaired. The contact became aware of a TSB for 2017-2018 Buick Encore vehicles under TSB Number: N232395330; but the 2019 Buick Encore was not included. The manufacturer was not informed of the failure. The failure mileage was 68,000. The VIN was not available.
The contact owns a 2019 Buick Encore. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer and was diagnosed with fuel pump and thermostat failure. The contact was informed that the fuel pump and thermostat needed to be replaced. The vehicle was repaired. The contact stated that the failure had recurred. The contact stated while driving at an undisclosed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 60,000.
I haven't drove my car in 2 years because the engine and a/c went out on a vehicle that only have 67,000 miles. I should not have to replace a whole engine and a/c when I got the car brand new off the lot. This is my second buick that has had serious problem GM IS SELLING LEMONS TO THERE CUSTOMERS AND IM LOOKING TO STARTING A CLASS ACTION LAWSUIT IF THIS IS NOT FIXED.
On Wednesday June 28th, 2023, I was returning home to Columbus, NC from Charlotte, NC. I was travelling on Hwy. 74 and on the west side of Shelby my 2019 Buick Encore started sputtering and did not have any pick up. I stopped at Friendly Chevrolet in Forest City, NC, just off Hwy. 74 and they tested and said I had a mis-firing engine and should not drive due to safety issues. They could not fix as it is under Buick warranty and they are not a Buick dealer. I slowly drove the 20 miles home and feared it would stop at any time. Fred Anderson Chevrolet, where I purchased the car in 2020, is located in Greer, SC. I am still under full warranty so it was towed there and is still there. This was a very scary situation, as I was in the middle of nowhere. I am an 80 year old female and was very anxious as to what was going on and I still owe $10,000, on the car and fear it may have more major problems before the warranty expires in November 2023. Please advise and help me with this. Thank you, [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TURBOCHARGER FAILURE AT 14300 MILES, CODE P0299. ENTERING INTERSTATE, ATTEMPTING TO REACH SPEEDS OF 60MPH, POWER WAS SIGNIFICANTLY REDUCED MAKING IT DIFFICULT TO ACHIEVE POSTED INTERSTATE SPEED WHILE MERGING WITH FASTER TRAFFIC. *TR
I WAS STOPPING TO PARK THE CAR AND TOOK MY FOOT OF THE BRAKE BEFORE I PUT THE CAR IN PARK, THE CAR SURGED FORWARD OVER THE CURB, A SIDE WALK AND INTO A ROCK GARDEN, (I WAS PARKING AT A NURSERY) I HAVE NEVER EXPERIENCED ANYTHING LIKE THAT BEFORE. I THINK IT HAS SOMETHING TO DO WITH THE 1.4L SIDI TURBO ENGINE WITH ITS START-STOP TECHNOLOGY. I THINK IT IS EXTREMELY DANGEROUS AS THE ENGINE SURGE WAS STRONG ENOUGH TO PROPEL THE CAR OVER THE CURB, A SIDE WALK AND INTO A GARDEN. I BELIEVE THAT THIS TECHNOLOGY WILL CAUSE A LOT OF REAR END COLLISIONS. ALTHOUGH NO OTHER CAR WAS INVOLVED IN MY CASE AND I WAS NOT HURT BUT IT DID ABOUT $ 9000 WORTH OF DAMAGE TO THE UNDERSIDE OF MY CAR BECAUSE OF THE ROCKS THAT THE CAR TRAVELED OVER BEFORE I STEPPED ON THE BRAKE. THE DISTANCE IT TRAVELED WAS PROBABLY 6 TO 8 FEET BUT IT SCARED THE DELIGHT OUT OF ME!. I DON'T KNOW IF THE ENGINE CAN BE MODIFIED SO THAT THE SURGE IS NOT THAT STRONG SO THAT IT PROPELS A CAR FORWARD AT SUCH A HIGH SPEED. I ALSO DON'T KNOW IF YOU HAVE RECEIVED ANY OTHER COMPLAINTS OF THIS NATURE BUT WOULD LOVE TO KNOW. I HAVE HAD THIS CAR ONLY A FEW MONTHS AND AM AN EXTREMELY CAREFUL DRIVER. I HAVE ONLY HAD ONE OTHER ACCIDENT IN THE 40 PLUS YEARS THAT I HAVE BEEN DRIVING AND THAT WAS NOT MY FAULT. HOPE TO GET A RESPONSE AND THANK YOU FOR LETTING ME VENT.
TL* THE CONTACT OWNS A 2019 BUICK ENCORE. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED TWICE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ENGINE START BUTTON MALFUNCTIONED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TWICE TO PHILLIPS BUICK AND GMC (2160 US HIGHWAY 441, 27, FRUITLAND PARK, FL 34731, (352) 728-1212). THE DEALER WAS CURRENTLY DIAGNOSING THE VEHICLE AND STATED THAT THEY WOULD CALL THE CONTACT WITH THE RESULTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 1,090.
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Quick Summary
The 2019 Buick Encore has 14 Engine complaints on file. Review the timeline above for detailed owner experiences.