34 complaints reported

2017 Chevrolet Cruze Engine

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
34
Crashes
0
Fires
2
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2020

WHEN TRYING TO ACCELERATE INSTEAD OF THE CAR SPEEDING UP IT WILL STALL OR SLOW DOWN. MY CAR HAD STOPPED ON ME IN THE MIDDLE OF TRAFFIC BEFORE WHILE DRIVING. I HAD TO TURN MY CAR OFF AND TRY TO RESTART WHICH IT STRUGGLED TO RESTART BUT AFTER TRYING A FEW TIMES IT STARTED. THE DEALERSHIP STATED IT WAS AN ISSUE WITH THE FUEL INJECTOR. THIS HAS HAPPENED ON A CITY STREET AND ALSO WHEN TURNING OR ENTERING THE HIGHWAY

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Aug 2020

INTERNAL TURBO CHARGER FAILURE. NOT GETTING ENOUGH BOOST PRESSURE CONSISTENTLY. CAR WILL BE MOVING ALONG FINE DOWN THE HIGHWAY, AND THEN SUDDENLY DROP SPEED.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2020
Jan 2020 Fire

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT STATED THE STABILIZE AND ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF ROAD WHERE SHE SAW SMOKE EXITING THE ENGINE. THE VEHICLE WAS TOWED TO CHEVROLET OF EVERETT LOCATED AT 7301 EVERGREEN WAY, EVERETT, WA 98203, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON AUGUST OF 2018, WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND BEGAN TO DECELERATE IT SPEED. THE CONTACT STATED THE DASHBOARD SCREEN WENT BLACK. THE CONTACT STATED SHE WAS ABLE TO SHIFT GEARS TO PARK AND RESTART THE IGNITION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WERE IT WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED 'YOU ARE AT DEMONSTRATION MOOD' WARNING MESSAGE WAS ILLUMINATED. THE CONTACT STATED ON ANOTHER OCCASION WHILE MAKING A LEFT HAND TURN, WHEN THE VEHICLE SEIZED.THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 20,000.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2017
Jan 2020

VEHICLE HAS STALLED 4 TIMES NOW IN THE PAST WEEK OR SO. IT HAS PASSED INSPECTIONS AT FIRESTONE AND THE OIL CHANGE SHOP AND THERE ARE NO AREAS WITH SUGGESTED MAINTENANCE OR REPAIRS. THE VEHICLE STALLS AFTER BEING IN PARK OR HAVING MY FOOT ON THE BRAKE AND NOT MOVING, AND THEN ATTEMPTING TO ACCELERATE/MOVE AGAIN. ALL 4 TIMES I HAVE BEEN ON A LEVEL STREET OR PARKING LOT, WITH THE WHEELS STRAIGHT, AFTER THE ENGINE HAD BEEN RUNNING FOR SEVERAL MINUTES UP TO AN HOUR. I HAVE TO PUT IT IN PARK, TURN OFF THE VEHICLE, AND THEN RESTART THE ENGINE AGAIN TO CONTINUE DRIVING.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2020
Dec 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE THE CONTACT'S SPOUSE WAS DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT PERFORMED ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PISTONS WERE BURNT AND REFERRED THE CONTACT TO MALLOY CHEVROLET. THE VEHICLE WAS TAKEN TO MALLOY CHEVROLET (2700 VALLEY AVE, WINCHESTER, VA 22601, (540) 667-1000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS GIVEN A COST ESTIMATE OF $6,000 TO REPLACE THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *LN

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2019
Sep 2019

THIS PARTICULAR MODEL HAS A AUTO SHUTOFF FEATURE WHEN IDLE. BUT ON A HILL, WHEN IT AUTO SHUTS OFF, THE CAR ROLLS BACK WHEN THE BRAKES ARE RELEASED.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: May 2019
May 2019

I OWN A 2017 CRUZE AND BOUGHT IT BRAND NEW. HAD ISSUES WITH THE KEY FOB WORKING PROPERLY FROM THE BEGINNING AND MY ENGINE LIGHT COMING ON FOR SEEMINGLY NO REASON. ONE OF THE TIMES I WAS STOPPED AT A RED LIGHT AFTER EXITING THE HIGHWAY, MY AUTO-STOP ENGINE KICKED OFF AND WOULD NOT COME BACK ON WHEN I RELEASED THE BREAK. MY CAR WOULD NOT TURN OFF AT ALL, I WOULD PUSH THE POWER BUTTON, THE CAR WOULD TURN OFF FOR HALF A SECOND AND THEN TURN BACK ON BUT MY ENGINE DIDN'T COME BACK ON WITH IT. I STARTED ROLLING BACKWARDS AND COULD NOT SHIFT GEARS. A SECOND TIME MY ENGINE LIGHT STARTED FLASHING AS I STARTED TO ACCELERATE GETTING ON THE HIGHWAY AND A WARNING CAME UP SAYING STABILIZER. I HAD TO PULL OVER IN THE MIDDLE OF THE HIGHWAY AND TURN MY CAR OFF. MY CAR HAS BEEN TAKEN TO THE DEALER FOR SERVICE EVERY TIME SOMETHING HAPPENS AND EVERY TIME THEY TELL ME THERE ARE NO CODES AND NOTHING THEY CAN DO TO FIX IT. I FILED 2 DIFFERENT COMPLAINTS WITH GM AND WAS TOLD THEY WON'T DO ANYTHING WITHOUT ANY CODES BECAUSE TO THEM MY CAR LOOKS LIKE IT IS FUNCTIONING PROPERLY

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2019
Mar 2019

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE TURNED OFF WITHOUT WARNING. THE CONTACT HAD TO PRESS THE START BUTTON TO GET THE VEHICLE TO DRIVE AGAIN. ON THREE DIFFERENT OCCASIONS, WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED TO 40 MPH. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET (13155 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE THEY REPLACED THE MOTOR, BUT THE FAILURE RECURRED. AFTER MULTIPLE TRIPS TO THE DEALER, THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED A COUPLE OF MONTHS LATER. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 19,000.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Oct 2018
Nov 2017

TL* THE CONTACT OWNS A 2017 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DEALER (BRYNER CHEVROLET 1750 THE FAIRWAY, JENKINTOWN, PA 19046) FOR REPAIRS BUT THE FAILURE WAS NOT ABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jan 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Chevrolet Cruze has 34 Engine complaints on file. Review the timeline above for detailed owner experiences.