7 complaints reported

2017 Chevrolet Cruze POWER TRAIN,ENGINE

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
1

Complaint Timeline

Chronological view of owner reports

Jan 2025

Slave cylinder failure. At approximately 125,000 miles, the slave cylinder began to fail. Clutch pedal would only come back up about half way, and would need to be pulled the rest of the way up. Associated problem is difficulty putting car into gear. Took vehicle to dealership for other warranty work and asked to investigate. Dealership ignored request. Took back separate time for other faulty parts and was ignored again. Other part failure was turbo waste gate. Internal spring failure caused turbo waste gate to become stuck open, not allowing boost to build. Caused check engine light and severe lack of power. Replaced part with aftermarket, and problem disappeared. Investigation into cause revealed low quality spring that broke internally. Dealership visits within extended warranty period were ignored/ told could not replicate issue, despite suggestions of potential causes, including waste gate failure.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2023
May 2023

Car very suddenly started having slow acceleration, and vibration felt during acceleration. Check engine light on with StabiliTrak warning message on dashboard. Rough idle and vibration felt in cabin. Difficulty accelerating at traffic light and car seemed to almost stall at one point. Diagnosed at the dealer with cracked pistons in engine with code P0300 for random misfire. 2017 Chevy Cruz has passed the power train warranty by 1 year. Mileage odometer reading is about 58200. GM is not willing to replace without charging $4700 for replacing the faulty piston components in the engine even though this poses safety hazard for regular driving. After some research, this seems to be a widely known problem of this generation Chevy Cruz and GM has even changed the part number of the piston assembly to replace the faulty pistons in engine. This needs to be a recall!

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jun 2023
May 2022

POWER TRAIN, PREMATURE MALFUNCTIONED ENGINE PISTONS, LOW SPEED, CHEVY SHAKE. AVAILABLE FOR INSPECTION AT JOSEPH CHEVROLET ON COLERAIN AVE CINCINNATI, OH. MY SAFETY AND SAFETY OF OTHERS WAS COMPROMISED DUE TO LACK OF EXCELRATION , LOW COMPRESSION.PROBLEM IDENTIFIED BY JOSEPH CHEVROLET DEALER SERVICE WRITER CODY. IDENTIFIED . THE WARNING LIGHTS CAME ON FOR THE STABILITY TRAK AND THE ENGINE APPROXIAMETLY APRIL. 2022.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2022
Oct 2019

THE VEHICLE HAS BEEN IN MOTION AT ANY SPEED... WHEN PRESSING ON THE GAS"THROTTLE ALL THE WAY DOWN" VEHICLE HAS A BRIEF INTERRUPTION OF ACCELERATION AND CHECK ENGINE LIGHT COMES ON REPORTING CODE P0325. ENGINE KNOCKS/SHAKES AND LOSE ACCELERATION AND REDUCED POWER FOR OVER 50+ MILES AFTER EACH INCIDENT. I HAVE HAD THE ENGINE REPAIRED TWICE AND REBUILT. ECM HAS BEEN REPROGRAMMED AND GM FLEW A ENGINEER TO TROUBLESHOOT I AM AGAIN HAVING PROBLEMS 10K MILES MORE AND THIS IS ONGOING AND DANGEROUS. PLEASE PLEASE INVESTIGATE THIS AS GM HAS NOT TAKEN OWNERSHIP OF THIS DEFECT. IF YOU WOULD LIKE ALL 10+ SERVICE RECORDS RELATED TO THIS I AM MORE THAN HAPPY TO SHARE AND ONSTAR HAS PREFORMED VEHICLE DIAGNOSTICS AFTER EACH INSTANCE. WHAT EVER YOU NEED PLEASE LET ME KNOW! THANKS FOR ALL THAT YOU DO! THERE WERE A MULTITUDE OF INSTANCES VEHICALS ENGINE WAS REBUILT/REPLACED AT 7K AGAIN AT 14K AND NOW AT 40K POWER TRAIN IS SHOWING SAME SIGNS AND SYMPTOMS OF PREVIOUS ISSUES

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Apr 2019
Jul 2019 Injury

CAR HAVING MAJOR MISS FIREING AND VERY BAD JERKING BACK AND FOURTH AT HIGH RI RMP.7000 AND DOES IT ALOT WHICH IA CAUSING ME TO HAVE MORE PAIN AND INJURY TO.MY.BACK. AM DISABLE VETERAN. IM IM ALOT OF PAIN AND CAUSINF MY RECENT BACK SURGERY TO HAVE MORE ISSUES DUE TO A @#$%ED UP CAR POOR DESIGN

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jul 2019

CYLINDER MISS FIREING JERKS REALLY BAD BACK AND FOURTH AT HIGH RMPS 7000 BEFORS SHIFTS FEELA LIKE A PISTON ISSUES AND ALSO THAT FEELA.LIKEWNGINE GOING BLOW UP

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jul 2017

WAS TRAVELING APPROXIMATELY 62 MPH I PRESSED THE GAS PEDAL TO THE FLOOR AND THE POWER STOPPED FROM THE ENGINE AND THE TRANSMISSION DOWN SHIFTED CAUSING A LOUD THUD NOISE IN THE DASH BOARD AREA. THE VEHICLE NEVER INCREASED SPEED IT DROPPED DOWN TO APPROXIMATELY 50 MPH UNTIL I EXITED, UPON EXITING I CAME TO A COMPLETE STOP AND RESTARTED THE VEHICLE. WHEN ACCELERATING THE DASH BOARD NOW VIBRATED AT APPROXIMATELY 5000 RPM. I TOOK THE VEHICLE TO THE DEALER PADDOCK CHEVROLET. DRIVING IN THE VEHICLE WITH THE SERVICE REPRESENTATIVE ROLAND WE WERE ABLE TO RECREATE THE SECONDARY VIBRATION. THE DEALER SAID THERE ARE NO CODES FOR THE LOSS OF POWER. I LEFT THE VEHICLE AT PADDOCK AND IT IS THERE NOW. GM HAS BEEN NON-RESPONSIVE CASE # 8-3183509862. I HAVE BEEN IN HIGH-SPEED ACCIDENTS BEFORE AND AM DEEPLY AFRAID TO DRIVE THIS VEHICLE WITH OUT KNOWING WHY THERE WAS POWER LOSS AND WHEN IT WILL HAPPEN AGAIN.

Type: Vehicle, Vehicle: 2017 CHEVROLET CRUZE, Manufacturer: General Motors, LLC
Incident: Aug 2017

Trend Over Time

Complaints by year

Quick Summary

The 2017 Chevrolet Cruze has 7 POWER TRAIN,ENGINE complaints on file. Review the timeline above for detailed owner experiences.