2013 Chevrolet Equinox VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS DRIVING HOME IN THE RAIN AND THE PASSENGER SIDE WINDSHIELD WIPER STOPPED WORKING SUDDENLY. I WAS TOLD BY A MECHANIC FRIEND THAT IT WAS THE MOTOR THAT WENT OUT AND NEEDS TO BE REPLACED.WIPER MOTORS ARE SUPPOSED TO LAST THE LIFE OF THE CAR. THIS IS ONLY A FOUR YEAR OLD CAR & IT HAS BEEN EXTREMELY WELL MAINTAINED. I'VE OWNED SEVERAL CARS IN MY LIFETIME THAT WERE DECADES OLD OR MORE AND NONE OF THEM EVER EXPERIENCED THIS ISSUE. THERE IS IN FACT A RECALL ON CERTAIN 2013 EQUINOXES AND GMCS FOR THIS EXACT PROBLEM, YET MY SPECIFIC VEHICLE ISN'T INCLUDED FOR SOME REASON. I'M EXTREMELY UPSET, CHEVROLET CLEARLY MANUFACTURED FAULTY WIPERS, FOR THIS IS NOT NORMAL WEAR AND TEAR FOR A 2013 VEHICLE, YET THEY REFUSE TO TAKE RESPONSIBILITY. I LIVE IN SEATTLE WHERE IT RAINS ALMOST EVERY DAY, SO WIPERS ARE A MUST. I WAS EXTREMELY LUCKY IT WAS THE PASSENGER WIPER AND NOT THE DRIVER'S SIDE WIPER THAT FAILED. I COULD HAVE CRASHED AND GOTTEN SERIOUSLY INJURED OR KILLED. EVEN AFTER I PAY CHEVY FOR THE REPAIR, IS MY DRIVER'S SIDE WIPER STILL AT RISK FOR FAILING? ARE THEY JUST GOING TO REPLACE THE FAULTY PART WITH ANOTHER ONE OF THEIR FAULTY WIPER MOTORS & THEN THE CYCLE REPEATS & I'M BACK EVERY FOUR YEARS FOR THE SAME ISSUE? THIS IS ABSOLUTELY RIDICULOUS.

2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO MALFUNCTIONING BALL JOINTS IN WINDSHIELD WIPERS. *LD THE CONSUMER WAS INFORMED THAT THE PARTS NECESSARY TO COMPLETE THE RECALL WERE UNAVAILABLE DESPITE THE RECALL NOTICE STATING THEY WERE AVAILABLE. UPDATED 09/14/2017*JS

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/05/17 *LJ *AS

THERE IS A RECALL ON MY VEHICLE FOR WINDSHIELD WIPERS. MY WINDSHIELD WIPERS BECAME INOPERABLE ON 1/7/17 IN THE MIDDLE OF A SNOW STORM. MY LOCAL DEALER GORDON CHEVROLET AND CHEVROLET CUSTOMER SERVICE ARE TELLING ME THAT THERE IS NOT A CURRENT FIX AVAILABLE. IN THE MEANTIME, I DO NOT HAVE WINDSHIELD WIPERS. I REQUESTED TO BE PROVIDED A LOANER VEHICLE FROM THE DEALER UNTIL THE FIX IS IN PLACE AND WAS DENIED. I AM CURRENTLY WITHOUT WIPERS AND HAVE NO WHERE TO TURN.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND MADE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING BOTH WINDSHIELD WIPERS BECAME INOPERATIVE LOWERING THE VISIBILITY TO ZERO. WITHOUT WIPERS I COULD NOT SAFELY DRIVE AND HAD THIS DEFECT REPAIRED IMMEDIATELY. SIMILAR TO OTHER COMPLAINTS, CHEVROLET DENIED REIMBURSEMENT FOR AN ALREADY PAID REPAIR.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

WIPERS STOPPED WORKING WHILE DRIVING IN THUNDERSTORM ON JULY 1, 2016. I PAYED FOR REPAIRS $474, IN 2016. CAR RECALLED FOR SAME 2017. RECALL ID NUMBER 16V582. GM SAID I WOULD BE REIMBURSED IF ALREADY FIXED. TOOK TO DEALER AS INSTRUCTED, BUT GM ONLY REIMBURSED FOR PART $148 ( WAS I TO INSTALL IT MYSELF ?) . SAID BILL IN WRONG NAME, BUT IN HUSBAND NAME AS NOTED. THEY DECLINED OTHER DOCUMENTATION. SAID PART NUMBER WRONG; I HAD NO CONTROL OVER PART NUMBER, JUST NEEDED WIPERS TO WORK. I AM STILL OUT OVER $300. HOW CAN GM CLAIM THEY ARE REIMBURSING?

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE WIPERS WERE SLOW TO FUNCTION WHEN ACTIVATED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS IN THE SNOW, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,338. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT CALLED GUS PAULOS CHEVROLET (4050 3500 S, WEST VALLEY CITY, UT 84120 (801) 758-8387) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPERS ON HIGH, THE WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINTS IN THE WIPER MODULE WERE FAULTY. THE WIPERS WERE READJUSTED AND THE DRIVER WAS INSTRUCTED THAT THE FAILURE COULD RECUR WHEN USING THE WIPERS ON THE HIGH SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

BOTH WIPERS, DRIVER AND PASSENGER ARE NOT WORKING AT ALL.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND THE PART HAD NOT BEEN SUPPLIED IN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WIPERS FAILED TO FUNCTION. THE CONTACT HAD TO VIEW OUT OF THE FRONT PASSENGER SIDE WINDOW DUE TO THE FAILURE THAT IMPACTED THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE PART MAY BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 72,502. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/13/17*LJ *CN

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WIPERS BECAME INOPERATIVE WHILE DRIVING IN A RAIN STORM. TOOK THE VEHICLE TO PHILLIPS CHEVROLET WHO ADVISED THE PROBLEM WAS THE WIPER TRANSMISSION WHEREBY ONE OF THE ARMS BROKE OFF AND CAUSED THE ASSEMBLY TO STOP WORKING. THE CHARGE WAS $420.02 TO REPLACE THE WIPER ASSEMBLY. THE DEALER ADVISED THE MOTOR FOR THE WIPER NEEDED TO BE REPLACED WHENEVER THE TRANSMISSION GETS REPLACED. AFTERWARD, I RECEIVED NOTICE FROM A FELLOW EQUINOX OWNER WHO ADVISED THE WIPER PROBLEM IS WELL KNOWN, AND THE ISSUE IS UNDER A RECALL UNDER GENERAL MOTORS #25302. IF IT IS A RECALL, WHY THEN WAS I CHARGED $420 BY THE CHEVROLET DEALER???

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS FAILED WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OFF THE ROAD UNTIL THE RAIN STOPPED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 65 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.