2002 Chevrolet Impala Electrical System

VEHICLE WILL NOT START PERIODICALLY, WAIT A FEW MINS AND IT WILL START. WHEN AUTOMATIC LIGHTS COME ON, THE DASH LIGHTS GO OUT. ALL LIGHTS ON GO OFF. MAKES NIGHT DRIVING DANGEROUS. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INFORMED THE CONTACT THAT THE IGNITION SWITCH LOCK AND BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ON THE ABOVE DATE I WAS DRIVING HOME FROM WORK WHEN MY CAR JUST SHUT OFF ON THE HIGHWAY. HAD TO PULL OF AND CAR DID WANT TO START NOTICE THE PASSLOCK 2 SYSTEM SECURITY LIGHT WAS ON. I HAD THE CAR TOWED HOME CAR START RIGHT UP DROVE TO WORK CAR DIDN'T WANT TO START AGAIN. HAS NOT START SINCE. NOTE I SPENT 700 ON THE PASSLOCK SYSTEM A YEAR IN HALF AGO.THIS IS BULL GM NEEDS TO FIX THIS PROBLEM FOR GOOD. *TR

CAR BEGAN TO FLASH SECURITY LIGHT. THEN WITHIN A MONTH THE LIGHT STAYED ON ALL THE TIME WITH SIGNAL LIGHT MAKING A CLICKING SOUND THEN NOT ABLE TO FLASH PREVENTING THE DRIVERS BEHIND ME NOT TO KNOW THE DIRECTION IM TURNING. THE SWITCH YOU HAVE TO JUGGLE AND THE CAR WOULD NOT START ANYMORE. I HAD THE BCM CHANGED THE RADIO IS LOCKED THE LIGHTS USE TO FLASH ON AND OFF. NOW THE CAR STARTS INTERMENT AND THE RADIO IS STILL LOCKED THE SECURITY LIGHT IS STILL ON, CRUISE LIGHT, AND PASSENGER AIRBAG LIGHT ON. THIS IS A PROBLEM FOR THE CHEVY IMPALA TO BUT THEIR IS NO RECALL....WHY? *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6900. THE CONSUMER ALSO STATED, THE TURN SIGNALS DID NOT ALWAYS WORK. UPDATED 06/30/14

CAR WOULD NOT START. SECURITY LIGHT CAME ON AND IT WOULD NOT START. THIS HAS HAPPENED AT LEAST 10 TIMES A YEAR SINCE 2004. THE WIRING TO THE LIGHT SYSTEM MELTED AT THE IGNITION SWITCH IN ONE INCIDENT. I CONTINUALLY HAVE TO RESET THE SECURITY SYSTEM TO OVERRIDE THE PASS LOCK SYSTEM ERRORS. THE CAR CONTINUES TO FAIL WITH PAS LOCK SECURITY ISSUES. I HAVE RESEARCHED THIS ON CHEVROLET IMPALAS, PONTIAC AND OTHER GM MODELS. THE SOLUTIONS ARE VAGUE AND INCONSISTENT. I TOOK MY CAR TO THE CHEVROLET DEALER IN SAN DIEGO AND THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND THEIR SUGGESTION WAS TO REPLACE A BUNCH OF EXPENSIVE PARTS WITH NO GUARANTEE THAT THIS WOULD FIX THE SECURITY LOCK START ISSUE. THEY SAID THIS WAS A VERY COMMON PROBLEM AND THEY HAD NO SOLUTION FOR THE CAUSE. THEY TOLD ME THE BEST THING TO DO WAS TO TRADE IT IN ON A NEW CAR OR SELL IT TO SOME UNSUSPECTING PERSON TO DEAL WITH. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START AND THE ANTI-THEFT SYSTEM ENGAGED. ALSO, THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO START AFTER REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

IGNITION SWITCH FAILS AT TIMES AND I NEED TO KEEP TURNING IT ON NUMEROUS TIMES AND THEN IT FINALLY STARTS! IT IS ON THE NEWS THIS IS A RECALL AND I HAVE CALLED THE DEALERSHIP, GM AND BOTH FAILED TO HELP ME WITH THE ISSUE AT ALL! *TR

ON NUMEROUS TIMES, ANTI THEFT SYSTEM PREVENTS ME FROM STARTING MY CAR. I HAVE BEEN STUCK TRYING TO COME HOME FROM WORK, TRYING TO GO TO WORK AND AT MANY OTHER TIMES. THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET FROM MANY CONSUMERS ABOUT THIS ISSUE. IT IS DANGEROUS IF YOU ARE OUT LATE AT NIGHT AND YOU CANT EVEN START YOUR OWN CAR. CHEVROLET HAS REFUSED TO PAY TO CORRECT THE PROBLEM AND HAS OFFERED NO HELP AT ALL. *TR

I OWN A 2002 CHEVROLET IMPALA. WHILE I WAS DRIVING 50 MPH, THE HEADLIGHTS MALFUNCTIONED WHEN SWITCHING FROM LOW BEAMS TO HIGH BEAMS. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. NEXT THE CAR DOORS WOULD NOT LOCK. ORDERED NEW BODY CONTROL MODULE AND HAD IT PUT IN AND REPROGRAMMED AT DEALER. WORKED FOR A WEEK AND WHILE IN DRIVE THRU AND SHUT CAR OFF WHEN TRIED TO RESTART CAR IT WOULD NOT RESTART BUT START THROWING A BUNCH OF CODES. SAT FOR AWHILE FOUND SECOND SET OF KEYS PUT IT IN AND IT STARTED. APPARENTLY THE SECURITY SYSTEM WOULD NOT RECOGNIZE THE KEY WHEN IT WAS INSERTED INTO THE IGNITION. THIS LOCKED THE CONTACT IN THE VEHICLE AND PREVENTED IT FROM STARTING. THE VEHICLE IS NOW IN THE SHOP. I HAVE FOUND OVER 1,000 COMPLAINTS OF THE SAME NATURE WITH THIS CAR. IN 2004 I HAD NEW HEAD GASKETS PUT ON DUE TO THE COOLANT AND WAS SUPPOSE TO RECOUP SOME MONEY. I PUT IN CLAIM AND NEVER HEARD ANYTHING. NOW TURN SIGNALS WORK INTERMEDIATELY. THIS IS A VERY COMMON ISSUE WITH IMPALAS. VERY DANGEROUS WHEN I SIGNAL I DON'T KNOW IF IT IS GOING TO WORK. I HAVE ALMOST CAUSED MULTIPLE ACCIDENTS BECAUSE OF THIS ISSUE. I COMPLAINED MULTIPLE TIMES TO THE DEALER BUT THEY CLAIMED NOTHING WAS WRONG. AS SOON AS I HIT THE 100,000 MILE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE COASTING, THE PASS LOCK SECURITY WARNING LAMP ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED A FEW TIMES BEFORE IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 111,500. UPDATED 9/17/13*CN

YOU NEVER KNOW IF THE CAR WILL START. WILL START 30 TIMES THEN NOTHING. WAITING ABOUT 10 MINUTES AND STARTS. CAN NOT TRUST IT TO START AND NOT LEAVE YOU STRANDED.THE FOLLOWING LINK HAS 218+ OTHERS WITH SAME PROBLEM. HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2002/ELECTRICAL/PASSLOCK_PROBLEM_WONT_START_AND_SECURITY_LIGHT_IS_ON.SHTML. *TR

THE PASSLOCK SECURITY SYSTEM IN MY CAR DISABLES MY FUEL AND MY STARTER. I HAVE BEEN STUCK PLACES BEFORE BECAUSE THE CAR WON'T START. THE SECURITY MESSAGE IS ON AND SO IS THE BATTERY ALONG WITH SERVICE VEHICLE SOON. THE CAR WILL NOT START AND HASN'T FOR MONTHS NOW. I AM VERY UPSET, MY RADIO SAYS LOCKED AND I HAVE TRIED EVERYTHING TO GET MY CAR TO START. IT WILL LEAVE ME STRANDED AT SOME POINT IF IT STARTS. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN BEGAN SOUNDING INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,281.

PROBLEMS BEGAN ALMOST IMMEDIATELY WITH DIGITAL GEAR INDICATOR, DASH, AND OTHER LIGHTS GOING OUT AND COMING BACK ON. GOT NO SATISFACTORY RESPONSE FROM MANUFACTURER AND NOW CLUSTER HAS GONE OUT, SWITCH OUT, LOW COOLANT LIGHT STAYS ON. AT TIMES ACRID SMELL IN VEHICLE. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR BAG AND SECURITY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE DEALER WAS NOTIFIED AND STATED THAT THE FAILURE COULD HAVE BEEN THAT THE BCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 162,000.

THE PASSLOCK SYSTEM HAS BEEN FAILING ME SINCE 2005. THE CAR STARTS WHEN IT FEELS LIKE IT. I HAVE BEEN STRANDED FOR 6 MONTHS, LATE TO WORK, AND MENTALLY STRESSED THANKS TO THIS PROBLEM. EVERYDAY FOR THE LAST 7 YEARS I HAVE EXPERIENCED THIS PROBLEM. IN 2005 I HAD THE BCM REPLACED, AND GM BLAMED THE PROBLEM ON THE VIPER ALARM SYSTEM. AS OF LAST WEEK GENERAL MOTORS CUT A NEW KEY, BECAUSE THE OLD KEY WAS STATED AS THE PROBLEM. NOW THAT THE PROBLEM STILL EXIST GM INFORMS ME THAT I NEED TO REPLACE THE IGNITION. THIS HAS TO BE A FORM OF RAPE. I AM A VETERAN, UNIVERSITY STUDENT, AND A PART-TIME WORKER, SO MY VEHICLE IS VERY MUCH NEEDED. MY FAMILY AND FRIENDS HAVE TO CONTINUOUSLY WATCH ME STRUGGLE DUE TO THIS VEHICLE ISSUE. I GUESS THIS IS THE THANKS YOU GET FOR BEING A HARD WORKING AMERICAN. *TR

WENT TO TURN ON THE CAR; ALL LIGHTS LOCKS RADIO WINDOWS WORKED. WHEN I TURNED KEY TO ON POSITION CAR WOULD NOT TURN ON. SECURITY LIGHT AND CHECK ENGINE LIGHTS WOULD COME ON. CAR WOULDN'T TURN ON FOR TEN MINUTES THEN IT TURNED ON. ALSO, WHILE DRIVING SECURITY LIGHT WILL COME ON AND STAY ON UNTIL CAR IS TURN OFF AND BACK ON. SOMETIMES SECURITY LIGHT WILL STAY ON. IN ADDITION, TO SECURITY LIGHT AND CAR NOT WANTING TO TURN ON, TURN SIGNALS WILL RANDOMLY STOP WORKING AND I HAVE TO TURN HAZARD LIGHTS ON AND OFF TO GET TURN SIGNALS TO WORK AGAIN. *TR

AIR BAG LIGHT HAS BEEN DIAGNOSTIC BY, AUTHORIZED CHEVY DEALER, AS NEEDING TO BE REPLACED. ESTIMATED COST OF THE PART $703.00 PLUS TAX AND SHIPPING. THIS IS A PART THAT SHOULD LAST THE LIFE OF THE VEHICLE ,ESPECIALLY AT THAT PRICE. I WAS TOLD, THERE IS RECALLS IN REFERENCE THE SAFETY AIR BAG SYSTEM FOR 2002 CHEVY IMPALA'S .WAS THIS PART INCLUDED IN THE RECALL ? IF NOT, THIS PART SHOULD BE, OR AT LEAST MADE AVAILABLE TO THE END CUSTOMER AT THE MANUFACTURERS COST. I AM A CONTINUES GENERAL MOTORS CUSTOMER SINCE 1987. THIS 2002 IMPALA HAS GIVEN ME ELECTRICAL PROBLEMS SINCE I PURCHASED IT. I AM AT THE POINT OF LOOKING AT DIFFERENT PRODUCT LINES. I AM VERY INTERESTED IN GM RESPONSE TO THIS . *TR

PARKED CAR GAUGES WENT CRAZY WITH A SOUND COMING FROM THE GLOVE COMPARTMENT. BAD BCM. *TR

PARKED AND TURNED OFF CAR, GAUGES, LOCKS AND LIGHTS WENT CRAZY. CAR WOULD NOT RESTART AND ELECTRICAL SYSTEM CONTINUED TO GO CRAZY EVENTUALLY THE BATTERY EXPLODED AND EVERYTHING TURNED OFF. DEALERSHIP DETERMINED IT WAS THE BCM. 6 YEARS LATER BCM IS BAD AGAIN. *TR

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY AFTER DRIVING A SHORT DISTANCE. WHEN THE FAILURE OCCURRED, THE SECURITY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER INFORMED THE CONTACT THAT THE PASS LOCK 2 FUNCTION HAD A FAILED PASS LOCK SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 127,000 AND THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA LS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS WHILE THEY KEY WAS IN THE IGNITION. THE CONTACT STATED THAT A RED SECURITY FAILURE LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THE FAILURE MIGHT BE CAUSED BY THE SECURITY PASS LOCK SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 184,000 AND THE CURRENT MILEAGE WAS 191,000.

PASSLOCK SYSTEM ON 2002 CHEVROLET IMPALA IS DEFECTIVELY DESIGNED. FAILURE LEAVES OWNER UNABLE TO START OTHERWISE 100% OPERABLE VEHICLE. PASSLOCK DEVICE REPLACED IN 2008 AFTER COMPLETE FAILURE. PASSLOCK DEVICE FAILURE AGAIN IN 2011. GM CLAIMS NOTHING WRONG. ISSUE VERY WIDESPREAD AND WELL KNOWN TO DEALERS AND MECHANICS. *TR