555 complaints reported

2004 Chevrolet Impala Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
555
Crashes
2
Fires
1
Injuries
0

Complaint Timeline

Chronological view of owner reports

Apr 2015

2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL NOTICE #14350. *SMD THE CONSUMER STATED SHE HAD UNNECESSARY REPAIRS DONE ON THE VEHICLE, AS THE SAFETY ISSUE COULD NOT BE IDENTIFIED. THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. THE IGNITION SWITCH TUMBLER WAS REPLACED. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2015
Apr 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Mar 2015

MY SECURITY LIGHT POPS ON AND THEN WHEN I TURN MY CAR OFF IT WON'T START BACK UP FOR AT LEAST 20 MINS. IT HAPPENS RANDOMLY AND LEAVES ME STRANDED...I SEEN OTHER REVIEWS AND THIS SEEMS TO BE AN ISSUE WITH GM VEHICLES. *TR

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2015
Mar 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, ONE OF THE KEYS WAS NOT REPAIRED. THE CONTACT MENTIONED THAT WHEN THE SPARE KEY WAS USED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,817. UPDATED 5/5/15*CN UPDATED 9/16/2015 *JS

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2014
Mar 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT ACTIVATED THE RIGHT TURN SIGNAL AND HEARD AN ABNORMAL NOISE, BUT NO SIGNAL ILLUMINATED AT THE TIME OF THE TURN. THE CONTACT STATED THAT THE BATTERY AND BRAKE LIGHTS ILLUMINATED INTERMITTENTLY. THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 141,151.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2015
Mar 2015

2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT FOR THE IGNITION SWITCH HE PAID TO HAVE REPLACED. *SMD

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2012
Mar 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. WHILE WAITING FOR THE PART FOR THE RECALL REPAIR, THE KEY WAS DIFFICULT TO TURN OVER AND THE VEHICLE STALLED MORE THAN TWICE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2014
Feb 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ UPDATED 9/26/2017*CN

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Feb 2015

THE CAR WILL NOT START ALL LIGHTS AND HEAT COMES ON OR AIR THE SECURITY LIGHT FLASHES WILL TAKE ANYWHERE FROM 5MINS TO 30 MINUTES TO START YOU GUYS REALLY NEED TO ADDRESS THIS ISSUE I HAVE SEEN SO MANY COMPLAINTS ABOUT IT AND IM NOT UNDERSTANDING WHY THERE HAS NOT BEEN A RECALL ISSUED AS OF YET. ME AND MY 2 YEAR WERE STUCK IN THE CAR IN 0 BELOW CONDITIONS FOR AT LEAST 20 MINS I CRIED THE WHOLE TIME THINKING MY BABY WAS FREEZING WERE WE HAD LEFT FROM HAD JUST CLOSED AND THERE WAS NOTHING TO DO BUT WAIT I NEED MY CAR TO GET AROUND PLEASE RECALL AND FIX THIS ISSUE FOR YOUR CUSTOMER WE LOOK TO YOU GUYS TO GIVE US SAFE CARS. *TR

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2013
Jan 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE PASSLOCK SECURITY SYSTEM DISABLED INDEPENDENTLY. ADDITIONALLY, THE SECURITY LIGHTS AND EXTERIOR LIGHTING BEGAN TO FLASH. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2015
Jan 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL AND THE BRAKE PEDAL BECAME STIFF. THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2015
Dec 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND TACHOMETER GAUGE FAILED TO READ THE ACCURATE READING LEVELS. THE CONTACT MENTIONED THAT THE GAUGES SPORADICALLY INCREASED AND DECREASED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2014
Dec 2014

2004 CHEVROLET IMPALA LS IGNITION LOCK CYLINDER WAS REPLACED. *MW THE CONSUMER IS SEEKING REIMBURSEMENT, IN LIGHT OF THE RECALL. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2008
Dec 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2014
Dec 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO TURN IN ORDER TO START THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2014
Dec 2014 Crash

TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED INTO A BARRIER AND A SPEED SIGN. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2014
Dec 2014

2004 CHEVROLET IMPALA KEYS AND IGNITION SWITCH. *MW THE CONSUMER STATED THE REPAIRS WERE DONE ON OCTOBER 13, 2014. HOWEVER, SHE DID NOT BELIEVE THE RECALL ADEQUATELY ADDRESSED THE PROBLEM SHE EXPERIENCED WITH THE IGNITION. ON MAY 7, 2014, SHE WAS UNABLE TO START THE VEHICLE, BECAUSE THE SECURITY LIGHT MALFUNCTIONED AND LOCKED THE IGNITION. THE IGNITION CYLINDER WAS REPLACED AT A COST OF $ 525.21. *JB UPDATED 12/10/14. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2014
Dec 2014

2004 CHERVROLET IMALA. CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS MADE TO THE IGNITION. *KL THE CONSUMER STATED THE VEHICLE STALLED, WHILE DRIVING. A LOCAL REPAIR SHOP REPLACED THE IGNITION SWITCH. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Dec 2014

WHEN I TRIED TO TURN THE IGNITION KEY NOTHING WOULD HAPPEN THIS HAPPENED 3 SEPARATE OCCASIONS. AFTER SITTING FOR SEVERAL MINUTES IT WOULD START THIS ALSO HAPPENED TO MY BROTHERS 2004 IMPALA. TOOK IT TO MY MECHANIC AND HE FIXED IT WITH A NEW IGNITION SWITCH HAVE HAD NO TROUBLE SINCE THEN. THE PART COST $195.95 AND THE LABOR WAS $100. WE TOOK OUR CARS TO 2 DIFFERENT MECHANICS AND WAS CHARGED THE SAME PRICE WITH THE SAME PROBLEM. *TR

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2012
Nov 2014

THE KEY SWITCH IS BAD SOME TIMES AFTER IT IS STARTED ALL DASH IS NOT WORKING AND SECURITY SYSTEM IS LOCKED AND YOU HAVE TO SHUT IT DOWN SOME TIMES MORE THEN ONCE HAVE BEEN TOLD THE KEY SWITCH IS BAD I ASK SOMEONE AT G.M. IF THEY COULD SEND ME THE SWITCH BUT TOLD ME I HAD TO TAKE IT TO A SHOP DID THAT AND ALL THAT WAS DONE IS PUT A PIECE OF SOMETHING IN THE KEY THAT DID NOT HELP THAT THE SWITCH IS BAD IS THERE ANY ONE THAT CAN HELP OR JUST SEND ME A SWITCH I CAN PUT IT IN. *TR

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2014
Nov 2014

I JUST BOUGHT A 2004 CHEVY IMPALA JUST 1 WEEK AGO (70K MILES), AND I'M ALREADY HAVING MAJOR IGNITION TROUBLE. WHEN I TURN THE KEY, NOTHING HAPPENS -- THE SECURITY LIGHT BLINKS A FEW TIMES. WE REPLACED THE BATTERY AND CRANKING RELAY SWITCH, AND NO LUCK. I'VE SEARCH THE WEB AND YOUTUBE, AND THIS APPEARS TO BE A COMMON PROBLEM. SOME SAY THAT THE CAR NEEDS TO "RELEARN" MY KEY. OTHER SITES SAY I NEED TO DEACTIVATE/RESET THE SECURITY SYSTEM. SOMETIMES THE CAR STARS WITH NO PROBLEM. I DON'T KNOW WHAT TRIGGERS THE ISSUE. THIS IS BEYOND FRUSTRATING, AND I DON'T HAVE ANY MORE MONEY TO PUT IN THIS CAR. PLEASE, PLEASE HELP. THANKS! *TR

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2014
Nov 2014

I'M EXPERIENCING THE SAME AFFECTS AS THE NEWER MODELS AND IT HAS BEEN A PROBLEM NOW FOR THE 1 AND A HALF YEARS I'VE OWNED THIS VECHICLE. I WANT THIS PROBLEM FIXED. *JS

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2014
Oct 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Oct 2014
Oct 2014

2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350 REIMBURSEMENT. * LD THE IGNITION LOCK CYLINDER WAS REPLACED, PRIOR TO RECEIVING THE RECALL NOTICE. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2014
Oct 2014

CHEVROLET. CONSUMER IS WRITING IN REGARDS TO IGNITION SWITCH.* LD THE CONSUMER EXPERIENCED PROBLEMS WITH THE IGNITION SWITCH. HOWEVER, THE DEALER INFORMED HER, THE VEHICLE IDENTIFICATION NUMBER, WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE IGNITION SWITCH REPLACED, AT A COST OF $ 338.94. *JB

Type: Vehicle, Vehicle: 2004 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2014

Trend Over Time

Complaints by year

Quick Summary

The 2004 Chevrolet Impala has 555 Electrical System complaints on file. 2 crashes have been reported. Review the timeline above for detailed owner experiences.