132 complaints reported

2009 Chevrolet Impala Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
132
Crashes
9
Fires
1
Injuries
8

Complaint Timeline

Chronological view of owner reports

Feb 2025

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2025
Sep 2024

Unknown SRS light comes on and stays on I'm afraid the system will not work properly in an accident.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2024
May 2023

"Air Bag Malfunction light is on. There is a NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which I am associating with the failure and it tends to happen at the 80,000 mile mark which this car is almost at. Why isn't this VIN included in the recall? It's a 2009 Chevy Impala. Shouldn't this recall capture all of the 2009 Chevy Impalas?

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2023
May 2023

We bought a vehicle as is from a dealer and when we drove away the air bag comes on and off

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2023
Aug 2022

The contact owns a 2009 Chevrolet Impala. The contact stated upon starting the vehicle, the warning message "Air Bag Malfunction" illuminated. The vehicle was taken to a used car dealer where it was diagnosed that the front passenger’s seat belt sensor had failed, causing the front passenger air bag malfunction. The contact became aware of NHTSA Campaign Number: 16V507000 (Air Bags, Electrical System) which she associated to the failure. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be repaired under the recall as her VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2022
Nov 2021 Crash Injury

ON 1/2/2021 I WAS TRAVELING ON THE HIGHWAY WHEN I HAD A FRONT END CRASH AT 60 MPH AND NONE OF THE AIR BAGS DEPLOYED CAUSING INJURY TO MYSELF.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2021
Oct 2021

The contact owns a 2009 Chevrolet Impala. The contact stated that after restarting the vehicle, the air bag warning light remained illuminated with the “service air bag" message displayed on the instrument panel. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed that the Vin was not included in the NHTSA campaign number: 16V507000 (Air Bags, Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 121,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2021
Sep 2021

The contact owns a 2009 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the airbag warning light illuminated. The contact stated that the warning light illuminated for a long period of time and then went away after the reset button on their instrumental panel was pressed. The contact stated that the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2020
Sep 2021

On and off air bag light on speedometer area also service air bag will not stay on long enough to diagnose

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2021
Sep 2021

I HAD THE PROBLEM WITH THE SERVICE AIR BAG LIGHT COMING ON AND STAYING ON. I HAD THE PROBLEM FIXED BUT I SEE THAT MY VEHICLE ISN'T UNDER RECALL. I HAD TO HAVE THE PASSENGER SIDE PRETENSIONERS ASSEMBLY REPLACED. THIS LIGHT WOULD COME ON WHEN THE CAR WAS STARTED AND STAY ON UNTIL THE CAR WAS TURNED OFF.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2021
Jul 2021

The contact owns a 2009 Chevrolet Impala. The contact stated that the driver’s side air bag warning light was illuminated on the instrument panel. The contact had taken the vehicle to the local dealer and she was informed that the failure was due to a defective seat sensor wiring. The contact was given an estimate for the repair which she declined. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was approximately 47,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2021
Jul 2021

I have taken my vehicle to Lannon-Woburn several time and they fix the airbag issue but it always turns back on????? Clearly there is an issue here.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2020
Jan 2021

THE SERVICE AIR BAG LIGHT IS ON AND STAYS ON

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2021
Nov 2020

THIS SAME PROBLEM OCCURRED ON OUR PREVIOUS 2009 CHEV IMPALA, IN THAT THE "SERVICE AIR BAG" MESSAGE STARTED SHOWING ON THE DIC INTERMITTENTLY, THEN CONSTANTLY. I AM FINDING MULTIPLE CASES OF CHEVROLET VEHICLES DOING THIS ON ONLINE FORUMS, WITH HIGH BILLS FROM CHEVY DEALERS, BUT THE PROBLEM IS NOT SOLVED. I AM ATTACHING A PHOTO OF THE DAMAGE FROM HITTING A DEER THAT DID NOT DEPLOY AIRBAGS ON OUR PREVIOUS 2009 WAS TOTALED. WE JUST PURCHASED ANOTHER 2009 BECAUSE WE LOVE THE DESIGN OF THE CAR, BUT AFTER DRIVING 4.5 HOURS HOME, THE VERY NEXT DAY WE ARE SEEING THE "SERVICE AIR BAG" MESSAGE ON THIS CAR.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2020
Oct 2020

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 135,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2020
Jul 2020

CAR HAS HAD SERVICE AIR BAG LIGHT ON FOR YEARS PRIOR TO BEING INHERITED. 4 CODES WERE PULLED INLCUDING: 1. B0021 PASSENGER SEAT SIDE AIR BAG DEPLOYMENT LOOP OPEN. 2. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 OPEN. 3. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 HIGH RESISTANCE 4. B001B PASSENGER PRETENSIONER DEPLOYMENT LOOP 2 HIGH RESISTANCE IT APPEARS SOME 2009 IMPALAS WERE RECALLED REGARDING THE SIDE PASSENGER AIRBAG WIRING AND THIS ONE MAY BE RELATED.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2020
Jun 2020

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS). THE RECALL REPAIR WAS PERFORMED AT DIAMOND CHEVROLET BUICK GMC CADILLAC LOCATED AT 768 WASHINGTON ST, AUBURN, MA 01501 HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2017
Apr 2020

THE AIR BAG LIGHT STAYS ON. I SCANNED MY VEHICLE WITH A OBD 2 SCANNER AND NO CODE WAS DISPLAYED. I TRIED TO ERASE THE AIR BAG LIGHT BUT WAS UNSUCCESSFUL. O AM WORRIED BECAUSE MY MOTHER IN LAW WHO IS 62 YEARS OLD DRIVES THE VEHICLE . THIS IS DEFINITELY A SAFETY ISSUE . I CALLED THE 800 NUMBER AND GAVE MY VIN NUMBER. PLEASE HELP ME WITH THIS THIS SAFETY ISSUE OR AIR BAG RECALL LIGHT PROBLEM.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2020
Apr 2020

SERVICE AIRBAG LIGHT IS ON. THE LIGHT CAME ON WHILE I WAS DRIVING. I WAS NOT IN AN ACCIDENT THE VEHICLE WAS NOT HIT. THIS SAME ISSUE APPEAR TO HAVE BEEN REPORTED PREVIOUSLY.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2020
Mar 2020

THE SERVICE AIR BAG LIGHT IS ON WHEN STARTING, DRIVING & STANDING STILL.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Feb 2020
Oct 2019

CAR WAS PARKED AT HOME ON STREET.WHEN I STARTED THE CAR SERVICE AIR BAGS MESSAGE WAS ON PANEL. CAR ONLY HAS 50,800 MILES. NO DEALERS WERE OPEN ON SATURDAY, AND I WAS AFRAID TO DRIVE THE CAR TO WORK. MISSED A DAY OF WORK, AND MAYBE MORE DAYS DEPENDING ON REPAIR TIME.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2019
Aug 2019

"TAKATA RECALL". I HAVE HAD THE "SERVICE AIR BAG" MESSAGE ALONG WITH THE RED INDICATOR ON MY INSTRUMENT PANEL FOR A FEW YEARS. I DO NOT SEE MY VEHICLE ON THE RECALL LIST. SHOULD I BE CONCERNED? ANYTIME THE IGNITION IS TURNED ON.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2005
Jul 2019

HAD CAR REPAIRED AND WAS INFORMED THAT THE PASSENGER AIRBAG IS MALFUNCTIONING. I CANNOT AFFORD $900 FOR A NEW ONE. IS THERE SOMEONE WHO CAN HELP ME WITH THIS ISSUE?

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jul 2019
Jun 2019

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MAGGIO BUICK GMC (310 NEW ROADS ST, NEW ROADS, LA 70760, (225) 240-7605) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE DRIVER'S SIDE AIR BAG SENSOR WAS REPAIRED TWICE; HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-547-428-9300. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2016
Jun 2019

THE PASSENGER AIR BAG WILL NOT TURN ON. IT IS DISABLED AND THE DIGITAL READER BELOW THE SPEEDOMETER FLASHES SERVICE AIRBAG. DEALER SAID THERE IS NO RECALL AND IT'S FIXED?

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2018

Trend Over Time

Complaints by year

Quick Summary

The 2009 Chevrolet Impala has 132 Air Bags complaints on file. 9 crashes have been reported. Review the timeline above for detailed owner experiences.