132 complaints reported

2009 Chevrolet Impala Air Bags

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
132
Crashes
9
Fires
1
Injuries
8

Complaint Timeline

Chronological view of owner reports

May 2019

MY IMPALA HAS HAD AIRBAG ISSUES SINCE 2016 DISPLAY PANEL CONSTANTLY SAYS TO SERVICE AIR BAG ESPECIALLY WHEN SOMEONE SITS IN THE PASSENGER SEAT. I RECEIVED THE AIRBAG RECALL NOTICE BACK IN 2016 AND TOOK THE CAR TO THE DEALER. THEY REWRAPPED THE WIRES UNDER PASSENGER SEAT AND SYSTEM WAS OK FOR AROUND 6 MONTHS THEN IT STARTED DOING THE SAME THINGS WITH SAME ISSUE. STATING TO SERVICE AIR BAG AND WHEN IN PASSENGER SEAT IS THE ONLY TIME IT SAYS THIS AND IT ALSO DISPLAYS THAT THE PASSENGER AIR BAG IS OFF.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2019
Apr 2019

MY AIRBAG LIGHT KEEPS COMING ON AND OFF, I OWNED ANOTHER 2009 CHEVY IMPALA THAT I HAD A RECALL ON BUT WHEN I TYPE IN THIS ONE IT DOESN'T COME UP. BUT THE AIRBAG LIGHT DOES KEEP COMING ON AND OFF.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2019
Dec 2018

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT WAS ADJUSTED, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: May 2018
Nov 2018

~TL THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2018
Sep 2018

AIR BAG SERVICE LIGHT COMES ON AND WON'T GO OFF. A LOT OF PEOPLE ON THE INTERNET ARE ALSO HAVING TROUBLE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2018
Jul 2018

POSSIBLE TAKATA AIRBAG RECALL ? THE DASH DISPLAYS 'CHECK AIRBAGS' EVERY TIME THE VEHICLE IS IN USE, STATIONARY OR DRIVING, STAYS CONTINUOUSLY LIT. THIS AIRBAG DISPLAY AND SYMBOL NEVER GOES OFF. AIRBAG SYMBOL STAYS ON CONTINUOUSLY ON DASH ALSO. VERY CONCERNED ABOUT MY FAMILY AND MY OWN SAFETY WHILE OPERATING THIS VEHICLE. THANK YOU (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2018
Jul 2018

SERVICE AIRBAG LIGHT HAD BEEN COMING ON INTERMITTENTLY FOR A FEW MONTHS NOTICED IT HAPPENED WHEN IT WAS COLD AND OR WHEN MAKING LEFT TURNS UNTIL IT CAME ON INDEFINITELY RECALL AFTER RECALL I HOPED SHOULD RESOLVE EVERY TIME THEY SAY IT HAS NOTHING TO DO WITH RECALL AT TIME OF SERVICE/RECALL CORRECTION.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2015
Jul 2018

THIS RECALL FOR PASSENGER PRESENCE SYSTEM HARNESS WAS REPLACED IN 2016 AND REPLACED WITH ANOTHER DEFECTIVE PART STILL SHOWING THE AIRBAG RECALL LIGHT NO DEALER WILL FIX THIS DEFECTIVE RECALL REPLACEMENT AND GENERAL MOTORS KEEPS SAYING I HAVE TO PAY FOR IT. ONLY 600 MILES HAVE BEEN PLACED ON THE CAR SINCE THE REPLACEMENT AND NO ONE WILL RESPOND. THE CAR IS UNSAFE TO DRIVE. MY MOTHER OWNED THE CAR AND IT WAS TRANSFERRED TO ME.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Sep 2016
Apr 2018

I HAVE PROBLEM WITH AIR BAG , AIR BAG LIGHT POP UP BY IT SELF AND CLOSE BY IT SELF. IT'S NOT WORKING PROPERLY.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2018
Feb 2018

SERVICE AIR BAG . HOW DO YOU DO IT?

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2018
Jan 2018

TAKATA RECALL I RECVIED A RECALL FROM TK HOLDINGS INC.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Nov 2018
Jan 2018

SERVICE AIR BAG LIGHT KEEPS COMING ON AND OFF. THERE SHOULD BE A RECALL AGAINST SOMETHING LIKE THIS WITH SAFETY INVOLVED.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2017
Dec 2017

AIRBAG LIGHT COMES ON AND SERVICE AIRBAG IS DISPLAYED. THIS IS NOT RELATED TO THE CURRENT RECALL ABOUT THE PASSENGER AIRBAG. I TOOK IT IN TO THE DEALERSHIP FOR THE PASSENGER AIRBAG RECALL HOPING IT WOULD FIX IT. IT DID NOT.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Oct 2017 Fire

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD PASSENGER AIR BAG WARNING LIGHT BLINKING, SMOKE AND ODORS OF ELECTRICAL WIRE BURNING. *SMD THE CONSUMER STATED THAT A BUZZING NOISE WAS HEARD IN THE AREA OF THE AIRBAG 4 MONTHS AFTER THE VEHICLE WAS PURCHASED. THE AIRBAG LIGHT ILLUMINATED. MORE RECENTLY, THE DASH BEGAN SMOKING. THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY A PORTION OF THE REPAIR. THE CONSUMER DECLINED DUE TO NOT BEING ABLE TO AFFORD THE REMAINING COST OF THE REPAIRS. UPDATED 10/10/2017*JS

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2012
Jun 2017 Crash

MY AIR BAG ON THE DRIVER SIDE NEVER DEPLOY AND I HAVE BEEN HIT 2 TIMES WITHIN THE LAST YEAR .

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC Type: Equipment, Vehicle: 9999 AIRBAG SWITCH, Manufacturer: AIRBAG SYSTEMS, INC.
Incident: Nov 2017
Jun 2017

I HAVE PROBLEM TRYING TO GET THE PASSENGER AIR BAG FIXED. THE LIGHT KEEPS COMING BACK ON AFTER THEY TRY TO FIX IT. A RECALL WAS DONE BUT THAT WAS ONLY TO TAPE WIRES AND LIGHT WAS STILL ON. THE CAR WAS NOT IN AS ACCIDENT.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jun 2017
May 2017

WHEN STARTING , IT STATES SERVICE AIR BAG, THIS WILL THEN CLEAR BUT A FEW DAYS WEEK OR MONTH IT COMES BACK ON [SERVICE AIR BAG] IT RUNS FINE AND HAS 148000 MILES, I SEE THERE WAS A RECALL BECAUSE OF WIRE NOT CONNECTING WELL. WAS THIS RECALLED? IF SO I NEVER RECEIVED THE RECALL, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2017
Apr 2017

2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG WARNING LIGHT MALFUNCTION. *LD THE CONSUMER STATED THE PASSENGER AIR BAG WAS RECALLED. THE DRIVER'S SIDE AIR BAG BEGAN TO EXPERIENCE THE SAME FAILURE BUT, THERE WAS NO RECALL FOR IT. *JS UPDATED 11/07/2017*JS

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2017
Apr 2017

THE AIR BAG LIGHT FOR THE PASSENGER SIDE CAME ON. I TOOK IT TO RIVER REST AUTO ON 4/27/2015. THEY REPLACED THE PASSENGER PRESENCE SYSTEM IN THE SEAT WHICH IS WHAT THE CODE CALLED OUT FOR. THE COST WAS 802.05. GM HAD RECALL 36110 FOR THIS PROBLEM IN 08/2016. THEY ARE ONLY WILLING TO PAY 115.96. I THINK THEY OWE ME THE TOTAL AMOUNT. I HAVE CALLED THEM NUMEROUS TIMES AND HAVE GOT NO WHERE. MY CASE NUMBER IS 8-2766201672. THE CAR WAS MOVING WHEN THE AIR BAG LIGHT CAME ON. ANOTHER LIGHT ALSO TOLD US THE PASSENGER AIR BAG WAS NOT WORKING SO WE HAD IT FIXED RIGHT AWAY.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Apr 2015
Mar 2017

APPROX 2 WEEKS AFTER HAVING A RECALL REPAIR COMPLETED FOR PASSENGER PRESENCE SENSOR 36110, MY AIRBAG LIGHT IS ON. NOW THE DEALER WANTS TO CHARGE ME $250 TO CLEAN CONNECTORS. HOW WOULD THEY GET DIRTY? DLR SAYS THEY HAVE TO REMOVE BOTH FRONTS SEATS TO DO THIS REPAIR. I NEVER HAD AN AIRBAG LIGHT PRIOR TO THE RECALL REPAIR.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Mar 2017
Nov 2016

WE HAVE OWNED THIS CAR SINCE IT WAS NEW AND THE AIRBAG LIGHT NEVER STAY OFF AFTER SO MANY REPAIRS WE SEE NO HOPE OF IT BEING REPAIR. CHEVROLET IS DOING ANOTHER COVER UP JUST LIKE THE IGNITION SWITCH. WE HAVE SPENT OVER 700 ON REPAIRS ONLY TO STILL HAVE THE AIRBAG LIGHT ON.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Dec 2009
Oct 2016

INTERMEDIATE LIGHT AND READOUT OF SERVICE AIRBAG. THIS LIGHT HAS BEEN DOING THIS SINCE I PURCHASED THE CAR. HAD THE DEALER LOOK AT IT AND THEY CAN'T FIGURE IT OUT. THIS IS A BIG SAFETY ISSUE THAT COULD RESULT IN INJURY AND OR DEATH.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2014
Sep 2016

TAKATA RECALL - NOT SURE IF THIS IS THE TYPE IN MY CAR BUT THE AIR BAG ON THE PASSENGER SIDE HAS FAILED. I CONSTANTLY HAVE A SERVICE AIR BAG LIGHT THAT COMES ON AND OFF. I HAVE RESEARCHED AND THIS SEEMS TO HAVE HAPPENED IN SEVERAL OF THIS YEAR AND MODEL, EVEN SOME RECALLS BUT NOT YET TO MY VIN

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Sep 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT LATER RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL FOR THE AIR BAGS. THE DEALER REPAIRED THE VEHICLE; HOWEVER, DAYS LATER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWICE, BUT THEY COULD NOT REPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SERVICE AIR BAG WARNING INDICATOR STILL LIT. THE DEALER INDICATED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED UNDER THE FRONT PASSENGER SIDE SEAT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Jan 2016
Aug 2016

ABOUT A WEEK AGO, MY :SERVICE AIR BAG" LIGHT CAME ON WHILE I WAS DRIVING ON A HIGHWAY. I GOT HOME AND LOOKED AT THE LATEST RECALL NOTICE SENT VIA MAIL TO US AND SAW THE IGNITION RECALL COULD CAUSE A PROBLEM WITH THE AIRBAGS IF NOT REPAIRED SO I MADE AN APPOINTMENT WITH A LOCAL DEALER. ONCE THERE I WAS TOLD THAT THERE WAS ANOTHER RECALL AND THEY WOULD FIX BOTH. I ASKED ABOUT THE LIGHT BUT WAS BLOWN OFF. THE CAR WAS REPAIRED AND I LEFT WITH THE LIGHT OFF. THE NEXT DAY THE LIGHT CAME ON BUT WHEN I SHUT OFF THE CAR IT WOULD GO AWAY. THIS HAS KEPT HAPPENING BUT SINCE YESTERDAY IT IS CONSTANT. I CALLED THE DEALER AND GM AND BOTH SAY THEY ISSUES ARE NOT RELATED. BUT THERE ARE A LOT OF PEOPLE ON LINE WITH THE SAME ISSUE. THE SECOND RECALL WAS FOR A PASSENGER SEAT SENSOR THAT COULD CAUSE DAMAGE TO THE SEAT BELT PRETENSIONS AND LOSS OF AIR BAGS! GM IS VERY BLAISE ABOUT THEIR CUSTOMERS SAFETY. THIS IS ANOTHER ISSUE IN A LONG LIST OF PROBLEMS I HAVE HAD WITH THE IMPALA. TWO OUT OF FOUR DOOR LOCKS DO NOT WORK UNLESS YOU MANUALLY OPEN THEM, ONE OF MY SEAT WARMERS DOES NOT FUNCTION, ETC... THIS IS A POORLY MADE VEHICLE AND THE ISSUES ARE SAFETY IN NATURE.

Type: Vehicle, Vehicle: 2009 CHEVROLET IMPALA, Manufacturer: General Motors, LLC
Incident: Aug 2016

Trend Over Time

Complaints by year

Quick Summary

The 2009 Chevrolet Impala has 132 Air Bags complaints on file. 9 crashes have been reported. Review the timeline above for detailed owner experiences.