2024 Chevrolet Silverado 1500 Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
There is no sound from the entertainment system, this happens randomly about once a week. The Safty concern is that when this happens there is no sound for anything including directionals, other warnings and this can cause a Safty issue. The only way to have the system work again is to shut the vehicle off for ten minutes and restart. My vehicle has had the software updated at the dealership about every three months since I purchased it, and to no avail.
It was down pouring, I needed to pull over. The electronic buttons below the big display which included the HAZARD LIGHTS FAILED to respond. A symptom was the fan speed on the display would also not disappear. The dealership said maybe it was in the middle of an update. After she rebooted it worked again.
The 2024 silverado with 13.4 infotainment system is unpredictable and often looses paring with iphone during driving. This is a major distraction because then to reestablish pairing for directions from apple maps or google maps chevy tells me you need to stop your vehicle. Put it in park. Re-establish pairing, te-enter destination and have it car play. This is 10x more distracting that someone using their phone non hands free. Furthermore gor music it often defaults to sirrus radio and to get itvto am or fm tequires you to step through many buttons on the steering wheel or touch an extremely small button like 3/16” in diameter to change to either am or fm. Again, a huge distraction. My 2016 chevy cruz and 2017 silverado worked flawlessly with out distraction. I talk to many others who have simply given up on using it because its too dangerous to take your eyes off the road to change settings. Im a retires EE and software developer and this is terrible and NTHB should look into it and test drive one for a couple hundred miles. Been buying Chevys since my first car in 1976 and never been disappointed with any till now. GM customer Service on several occasions and local dealer has been no help
I purchased the Curt Triflex Next Trailer Brake Controller GM Part # 19435732 ( Although may be sold through several part #s) from Jim Norton Chevrolet as this is a GM recommended part through the GM parts catalog and is plug and play with included wiring harness making simple no wire splicing connection. The brake controller we need to tow or travel trailer it worked great for about a month maybe two , then I went to hook up our trailer and the brake controller would not function. So I had a electrician trouble shoot the power and all that checked out good. I contacted CURT for a warranty claim and they stated this is a known issue and they are sending me a new one and I did respond that's spooky what if I was towing and it stops controlling. this could lead to a serious safety issue. I unplugged and it and plugged back in and it started working then stopped again before the next weekend to pull my trailer. again Curt stated via email this is a known issue and sending me a new one when they are in stock , but I had not heard this until I contacted them for warranty claim and still have not received a replacement.
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the instrument cluster, steering functions, camera, and seat were inoperable. The contact stated that the instrument cluster was blank. While driving, there was a message “Can not Remove or Delete while Driving”. The vehicle was taken to the local dealer where it was diagnosed and determined that the failure was due to the electronics, and a software update was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.
The radio cuts out which then kicks my cell phone off/navigations kicks off every few minutes. On one occasion the speedometer stopped. This cutting out makes it unsafe to drive because you are messing with the radio trying set up phone again or trying to get the navigation going again etc instead of paying attention to the road. over the past 1 plus years i have vearved off the road. i have had my truck in for repairs 7 times in 3 different dealerships. they have replaced the radio twice (found out later the 2nd time was a lie), a coaxial cables , and amplifier. i am told the same problem is happening on numbers GM vehicles and GM does not have a fix. I have requested my money back 3 times due to the safety of driving as is.. Gm have given me the run around all through it. they are aware of the problem but do not know how to fix. My third request did get addressed but was denied because they said the lemon law is only good for one year. I am about to run out of warranty and Gm has never fixed the problem. I am not the only one there are alot of this vechiles with this safety issue. i need someone to help protect myself and my family. GM needs to be forced to refund everyone money since they cannot repair these vehicles to make them safe.
the digital speedometer disappears randomly as do other visual features of the driver information area the trucks auto lock feature randomly docent lock the truck or unlocks the truck when unattended
all camera work off and on had it at dealer 6times cannot fix it
The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicles dash restarted while driving. All error lights came on and the dash cycled back up like when starting the vehicle. This is a safety risk because you cannot see any info on the dash, including speedometer, RPMs and fuel level! I spoke with the dealer, and the dealer stated if they cannot re-create the problem. There is nothing they are able to do and they have not heard of this before. There were no warnings at all for this issue.
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Quick Summary
The 2024 Chevrolet Silverado 1500 has 10 Electrical System complaints on file. Review the timeline above for detailed owner experiences.