2024 Chevrolet Silverado 1500 ENGINE,FUEL/PROPULSION SYSTEM
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
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The cam crankshaft failed. I was driving on the highway at a speed between 65-75 and my truck just cut off without any warning. Luckily, I was in far right lane and coasted over to the side of the road but it was very scary because I didn't control my truck at all. I called the nearest Chevrolet Dealership that was Kevin Whitaker and they give me the Chevrolet help contact phone and they sent a tow truck to pickup my truck about 1 hr later and I was stuck in my truck on the side of the road and I couldn't get out on the drive side because how close it was to oncoming traffic. Once I arrived at the dealership with my truck after asking the tow driver could I ride with him to the dealership. At the dealership they checked the truck with computerized device and the service advisor told me the truck code revealed cam shaft problems. I told him that I did see and warning sign saying low oil pressure once I tired to start up the truck again on the side of the road.
I have a 2024 Silverado 1500 Z71. I purchased new, within the first month I started experiencing issues related to the fuel. Stalling, dying, missing at idle and failing to start. I’ve reported it to the dealerships, with the same response unable to duplicate. Sept 22, 2025 I was driving alone rounding a curve in the road when my vehicle lost complete power causing me to loose control crashing into trees. I was unharmed physically, but mentally this hurt. To know this all could have been avoided had Chevy customer service or the dealerships listen and looked at the dtc that were clearly shown. P3187 fuel pump pressure performance low pressure. Stated failed since last cleared. Dealership did not acknowledge or discuss with me this dtc. Instead they gave me a multi point inspection stating unable to duplicate. There negligence caused me to wreck
GM is not handle this recall in a timely manner. They are refusing to inspect vehicle to see of there are any defects. This is concerning, as based on the recall notice, the engine may fail at anytime. This could cause a crash or leave me or my wife stranded on some road. My dealer would do the inspection but to do the inspection but they said they are not allowed until I have gotten "permission" from GM. This is a safety concern for me and my family and GM is not handling this appropriately. An immediate inspection should be done ensuring if the vehicle is safe to drive.
On [XXX] at around [XXX], the vehicle a fee a metal clinking noise then suddenly lost power and stalled in the middle of the road([XXX] , Del Mar, CA 92014). After stepping on the gas pedal a couple times, there was no response and no power. The dashboard displayed "engine and transmission problem" and contacted dealership immediately. The vehicle was finally towed to the dealership the next day. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine was making noise and ultimately stopped responding when I would push the gas, leaving me stranded on the side of the road. Luckily, I was able to get the vehicle off the road in time to not cause an accident. The vehicle could have stalled and seized up in the middle of the highway. This problem has been confirmed by the dealer in the attached work order invoices. It has not been inspected by anyone other than the Mountain Chevrolet dealership, to my knowledge. The dealership has the vehicle running again, but is not able to confirm if the 'new' engine in my vehicle is the one address the recall issue, reference number N252494000. Additionally, this vehicle broke down again two months later for a related issue per the additional service invoice attached. For all of these, GM has not been willing to pay for the full value of the rentals for each service, totaling over 60 days without my vehicle. I've requested this through the GM Customer Care to no avail. I would also like to receive confirmation that the 'repaired' engine in my vehicle resolves this open recall concern. I've been stranded on the side of the road twice now with this newer vehicle and would love some assurance from them. At a minimum I want GM to pay for the full value of the rental cars. For the record, I also requested GM buy-back the vehicle which they have rejected my request. Any help you can provide is appreciated. Thank you.
While merging onto the fast lane of the highway i experienced a "press push start to restart" alarm and total loss of power as I went to accelerate and merge with traffic. It was almost like the truck was in neutral but pedal would not even increase the rmp. There was no shoulder and I was forced to stop and restart my vehicle between the onramp and the fast lane. Im fortunate to not have ended up in a bad rear end accident. It did the same a half mile later where atleast I had a shoulder to pull off onto this time. Check engine light threw up a camshaft position sensor fault
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Quick Summary
The 2024 Chevrolet Silverado 1500 has 6 ENGINE,FUEL/PROPULSION SYSTEM complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.