2015 Chevrolet Silverado 2500 Electrical System
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
Complaint Timeline
Chronological view of owner reports
Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado 2500. The contact stated that while attempting to sell the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 87,000. After obtaining a Carfax Report on the vehicle, it was discovered that as of April 2024, the odometer mileage was listed as 217,350.
Odometer Fraud. The contact purchased a 2015 Chevrolet Silverado. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 84,000, and at the time of registration, it was discovered that the mileage was 217,350.
The rear sliding glass/defrost has a defect in where is short out and overheats the contacts. This in turn get so hot that is start to melt contacts and all the plastic where the contacts are in addition the rear window shatters. Gm has a recall N192265660 but my vin isnt included. Contacted GM they sent me to this site.
I purchased this 2015 pickup as a preowned vehicle in March of 2022. Only a few months later and 2,000 miles, the service trailer brake system warning chime activated over and over again. This happened randomly without any apparent pattern. It happened primarily when no trailer was connected. It has continued to get worse and more frequent. When it starts to chime the message and chime doesnβt just come on once it chimes over and over again for entire drives lasting hours. This problem has gotten worse by becoming more frequent. This is so bad that it is very distracting to me as the driver. It takes my attention off the road and not only that it causes me a headache from the constant annoying chime. This is very unsafe whether towing or not. It is even more dangerous when towing a vehicle as it is unknown if the trailer brake system will work in any moment of need. This malfunction can endanger the lives of people on the road.
While pulling my camper trailer the brake controller failed. It would turn on an alarm (visually) and ring an audio alarm. Every time it would come on, I would stop on the highway and recheck the trailer connection and that was Ok. Every time that I get this alarm, I have no trailer brakes. This has happened for the last 3 years. This happens at any speed and in any road conditions and weather. My trailer is 9000# and without brakes it could be dangerous to stop. especially in an emergency situation. My dealer says it can't find anything wrong with the truck. I went on line to find some solutions to the problem and found out that this is quite common. People were saying that we should report this, so here it is. I have replaced the plug on the trailer and the truck with no luck. The dealer is presently replacing the TRAILER BRAKE MODULE. Thats about $1000. I think it should be fixed for free.
onstar/GPS system has failed and the built in navigational system shows that there is no GPS signal. There is also water leaking by the drivers side sun visor and above the parking brake. There were no warning signs of the problem with the GPS or onstar system other than when onstar was needed for emergency use it was unavailable and the built in navigation system was unable to be used because it showed up that GPS was unavailable.
NO CRANK NO START SERVICE THEFT DETERENT SYSTEM 7 TIMES REQUIRING TOW TO DEALERSHIP HAVE REPLACED KEYS, KEY FOB , BATTERY, FUSE BLOCK, GROUND AND POSITIVE WIRES , STARTER , REPROGRAMMED TRUCK MULTIPLE TIMES , RULED OUT ANY ELECTRICAL INTERFERENCE NO AFTERMARKET ACCESSORIES, NO PHONE CHARGERS ECT . SEEMS TO BE A GUESSING GAME DEALERSHIP THROWING PARTS AT IT . SOMETIMES AFTER SITTING FOR A WEEK WILL MIRACULOUSLY AND TEMPORARILY FIX IT SELF BUT NEVER FIND PROBLEM . THIS PROBLEM IS OVER A YEAR OLD HAVING TOWED AGAIN THIS MORNING 4/13/21 TO BUCKALEW CHEVROLET CONROE TX. TRUCK DROVE FINE TO WORK PARKED FOR 12 HRS GET IN TRUCK ..NO CRANK NO START SERVICE THEFT DETERENT SYSTEM MESSAGE ON MEDIA SCREEN OF RADIO . ALTERNATOR,BATTERY CHECKED STARTER CHECKED AGAIN ALL SHOWING FUNCTIONING WITHIN NORMAL LIMITS BUT TRUCK WON'T START
WHEN STARTING AND DRIVING THE VEHICLE THE INFOTAINMENT SYSTEM DOESN'T COMPLETELY BOOT UP. IT IS ACRATIC AND HAPPEN MORE THEN 50% OF THE TIME THEN OPERATING THE VEHICLE. THIS AFFECTS ALL AUDIO IN THE VEHICLE, WHICH INCLUDES TURN SIGNALS AUDIO, FLASHERS AUDIO, HANDS FREE VOICE RECOGNITION (GIVING & HEARING VOICE COMMAND), RECEIVING CALLS VIA BLUE TOOTH, CALLING VIA BLUETOOTH, VOICE COMMANDS CALLING ONSTAR, RECEIVING ONSTAR CALLS AND THIS INCLUDES ALL MEDIA CD RADIO ETC. THIS MAKES THIS VEHICLE UNSAFE BECAUSE OF THE FOLLOWING: UNABLE TO HEAR TURNS SIGNALS, UNABLE TO USE HAND FREE BLUETOOTH WHEN RECEIVING AND MAKING CALLS INCLUDING 911 AND ONSTAR. *TR
T TRUCK SHUTS OFF WILE DRIVING MAKING ME LOSE ALL POWER STEERING AND POWER BRAKES. THIS HAPPENS WILE DRIVING. GM KNOWES THERE IS A PROBLEM , THEY ALLREADY BUILT A REPLACEMENT PART.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER AND PROCEEDED TO ROLL OUT OF CONTROL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (972-201-9240, LOCATED AT 800 N. CENTRAL EXPY, RICHARDSON, TX 75080), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE PERFORMED AS EXPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
WHEN LIFTING THE SNOWPLOW, RANDOMLY THE DASHBOARD CLUSTER AND RADIO SYSTEM WILL GO BLANK. GM HAS ADMITTED TO THIS FLAW IN THEIR 1500 MODEL FOR THE SAME YEAR TRUCK, HAS OFFERED A FIX AT THEIR EXPENSE, HOWEVER WILL NOT OFFER THE SAME FIX FOR THE 2500 MODEL, EVEN THOUGH IT HAS THE EXACT SAME ISSUE. (GM BULLETIN ATTACHED FOR 1500 MODEL). I SPOKE TO A MCKAYLA (SUPERVISOR) IN THE WARRANTY DEPARTMENT. SHE SAID GM WILL NOT COVER IT AND IT IS AN OUT OF POCKET EXPENSE. SHE FURTHER STATED IF AT A TIME GM DECIDES IT IS A FAULT OF THEIRS IN THE FUTURE, I WOULD AT THAT TIME BE REIMBURSED. I HAVE INCLUDED THE DEALER REPAIR SLIP THAT SHOWS HARNESS NEEDED REPLACEMENT AND THE COST OF REPAIR.
THE HMI IN THE TRUCK WILL SHOW THE RADIO INFO OR BACK-UP CAMERA PICTURE, ETC. BUT, AT DIFFERENT RANDOM TIMES, EVEN THOUGH THERE IS A VISUAL OF RADIO OR BACK-UP PICTURE, THERE IS NO SOUND.FOR RADIO, BLINKERS, SEAT BELT, IF YOUR ARE GOING TO HIT SOMETHING BEHIND YOU,ETC. THIS ALL HAPPENS RANDOMLY. WHETHER PARKED, DRIVING ON HIGHWAY, STREETS OR TURNING. THE OTHER PROBLEM WHICH MAY NOT BE RELATED TO ABOVE, IS THAT EVEN THOUGH ALL FOUR DOORS LOCK WHEN YOU USE THE KEY FOB, MANUALLY LOCK THEM OR START DRIVING THE TRUCK, ONE OF THE REAR DOORS WILL OPEN LIKE IT WAS NEVER LOCKED.
I BOUGHT THIS TRUCK 14 MONTHS AGO AND WAS TALKED INTO A GPS SYSTEM. THE DOCUMENTATION STATED IT WAS THE LATEST AND GREATEST AND UP TO DATE. IT WAS BOTHERSOME THAT THE SYSTEM COULD NOT KNOW ABOUT MY 7 YEAR OLD SUBDIVISION AND LARGE INTERSECTION SUCH AS THE NEW I 65 INTERCHANGE ON THE SOUTH SIDE OF INDY. THEN I PULLED A TRAILER TO TEXAS AND WAS ALMOST KILLED IN A HEAD ON BECAUSE THE GPS SYSTEM IN MY NEW TRUCK THINKS ALL FRONTAGE ROADS IN TX ARE 2 WAY WHEN MOST ARE ONE WAY IN THE SAME DIRECTION AS THE TRAVEL LANES FOR THE INTERSTATE. IT WAS ABOUT 10 PM AND RAINING. I WAS DIRECTED TO EXIT THE FREEWAY AND CROSS UNDER AND TURN RIGHT AND GO 1 MILE TO MY DESTINATION. I MADE THE TURN AND WAS UP TO ABOUT 50 MPH WHEN AN 18 WHEELER CAME DOWN THE EXIT RAMP HEADED STRAIGHT FOR ME. WE BOTH HAD TO MAKE SOME WILD MANEUVERS TO AVOID THE COLLISION. I ENDED UP HAVING TO REPLACE THE TRUCK BED FROM DAMAGE ON TH SIDE FROM A SEMI JACKKNIFE. I CONTACTED CHEVY AND SPENT MANY CALLS WITH THEIR ENTERTAINMENT DEPT TO TRY AND FIX THIS ISSUE. CHEVY REFUSES TO FIX THIS ISSUE AND WANTS ME TO BUY AN UPDATE. I WON'T DO THAT AS IT WOULD ERASE THE ORIGINAL SOFTWARE AND I WOULD NOT BE ABLE TO PROVE WHAT HAPPENED. IF YOU HAVE ANY WRONG WAY HEAD ONS IN TX IN A GM PRODUCT IS WAS MOST LIKELY THE GPS THAT CAUSED THE WRECK. I'M FRUSTRATED THAT THERE SEEMS TO BE NO INTEREST IN THIS PROBLEM. LUCKILY THE GPS IN MY PHONE WORKS FINE AND I CAN GET TO MY DESTINATIONS SAFELY FOR ALMOST FREE INSTEAD OF THE $850.00 CHEVY SYSTEM THAT HAS TRIED TO KILL ME TWICE BEFORE I STOPPED USING IT. I HAVE TALKED TO SEVERAL CHEVY MECHANICS AND THEY HAVE ALSO SEEN THE PROBLEM IN BOTH CUSTOMER CARS AND WHEN THEY HAVE RENTED A GM PRODUCT. DATE IS A GUESS AS IT HAS BEEN AWHILE, NOTE: I DELIVER RV'S AND KEEP LOGBOOKS AND CAN GET THE EXACT DATE IF NEEDED. HD LONG BED CREW CAB 4X4 SINGLEHTTPS://WWW-ODI.NHTSA.DOT.GOV/VEHIC TIRE PU
FACTORY TRAILER BRAKE CONNECTOR PLUG IS LOOSE AND CAUSES TRAILER BRAKES TO BECOME INOPERATIVE WHEN THE TRAILER MALE PLUG JIGGLES INSIDE THE TRUCK FEMALE PLUG. I BELONG TO SEVERAL RV RELATED SITES ON THE INTERNET, AND THIS ISSUE IS COMING UP MORE OFTEN WITH PEOPLE THINKING IT IS JUST THEIR PLUG OR CONNECTOR. MINE FIT FINE IN MY 2004 TAHOE, BUT IS VERY LOOSE ON THE NEW TRUCK. OTHERS ARE SAYING THEIRS ALSO FIT OTHER BRANDS OF PREVIOUS OWNED TRUCKS OR EARLIER CHEVY YEAR MODELS. THIS IS A HUGE SAFETY ISSUE, AS GOING DOWN A MOUNTAIN OR THROUGH AN INTERSECTION WITH NO TRAILER BRAKES IS GOING TO GET PEOPLE HURT AND KILLED. THE PLUG WAS NOT MANUFACTURED WITH THE PROPER TOLERANCE FOR A GOOD SNUG FIT. THE LITTLE SAFETY DOOR WITH THE TAB ON IT HELPS TO HOLD IT IN PLACE, BUT THE FIT IS STILL SO LOOSE THAT THE CONNECTION IS LOST TO LIGHTS AND BRAKES. IT IS LOOSE WHEN YOU SLIDE IT IN, BUT THE BUMPINESS AND THE MOVEMENT OF THE VEHICLES MAKES IT LOSE THE CONNECTION. I BROUGHT THIS UP TO THE DEALER THAT I PURCHASED THE TRUCK FROM, BUT IT SEEMED TO BE A NON ISSUE WITH THEM. I THINK IT NEEDS TO BE ADDRESSED WITH GM AND QUICKLY. WE ALL KNOW OF THEIR RECORD ON FAULTY SWITCHES ETC. THESE PLUGS NEED TO BE REPLACED WITH PROPER FITTING ONES. THANK YOU *TR
VEHICLE HAS HAD SEVERAL ELECTRICAL ISSUES, INCLUDING BACKUP CAMERA NOT FUNCTIONING, RADIO INFO SCREEN DISAPPEARING, TRACTION CONTROL MUST BE TURNED OFF IN ORDER TO HAVE REASONABLE THROTTLE RESPONSE WHEN UNDER 40 DEGREES OUTSIDE, MOST SIGNIFICANT IS THE FUEL PUMP FUSE BLOWING MULTIPLE TIMES AND SHUTTING THE ENGINE DOWN WHICH CREATES AN UNSAFE CONDITION SINCE THERE IS A SUDDEN LOSS OF POWER. CHEVROLET UNWILLING TO REPAIR AND IS REFUSING TO RETURN CALLS ON MY INQUIRY ABOUT THE SAFETY OF THIS VEHICLE.
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The 2015 Chevrolet Silverado 2500 has 15 Electrical System complaints on file. 1 crashes have been reported. Review the timeline above for detailed owner experiences.