6 complaints reported

2009 Chevrolet Suburban Electrical System

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
6
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

Sep 2022

The contact owns a 2009 Chevrolet Suburban. The contact stated that while her son was seated in the driver's side front seat with the door opened, the key was not in the ignition, the doors inadvertently locked and unlocked. The contact's son noticed that there was smoke coming from the dash and exited the vehicle. Upon inspection, the contact and her son detected a burning odor and noticed that there was smoke coming from underneath the hood; however, there were no flames. The contact's son opened the hood and disconnected the battery. The fire department arrived and inspected the vehicle. The fireman informed the contact that the alternator and battery connectors were extremely hot. The fire department assisted in moving the vehicle away from the residence. A fire department report was filed. The vehicle was towed to the dealer; however, the vehicle was diagnosed but still hasn't been repaired. The contact related the failure to a faulty electrical system. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 133,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Apr 2022
Aug 2019

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE DOOR LOCKS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE FAILURE STOPPED WHEN THE VEHICLE WAS PLACED INTO DRIVE. AFTER DRIVING 40 MPH FOR A WHILE, THE CHECK ENGINE, STABILITY, TRACTION, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. ALSO, THE RPMS REVVED FROM 1 TO 5, THE ODOMETER FLUCTUATED UP AND DOWN, AND THE LOCKS MALFUNCTIONED AGAIN. THE VEHICLE WAS TURNED OFF, BUT THE REVVING DID NOT STOP RIGHT AWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY CONTROL MODULE WAS CONTAMINATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 195,889.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Aug 2019
Jul 2019

DRIVER WINDOW STOPPED WORKING, REPLACED THE SWITCH THAT DIDNT HELP, NOT HAVE NO POWER TO THE LEFT SIDE OF MY VEHICLE, MY DOORS DONT LOCK AND UNLOCK, WE BELIEVE IT HAS SOMETHING TO DO WITH THE COMPUTER CONTROL MODULE. TOOK IT TO THE LOCAL CHEVY DEALER AND THEY DIDNT FIX IT WITH THE WINDOW SWITCH

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2019
Jun 2017

DOOR LOCK/UNLOCK ACTUATORS ARE FAILING TO OPERATE, WHICH POSES SAFETY CONCERN FOR CHILDREN IN THESE VEHICLES. I'VE HAD TWO FAIL. THIS IS A COMMON AND WIDE-SPREAD ISSUE WITH MANY 2007-2013 GM TRUCKS AND SUVS. JUST FOR MY PARTICULAR VEHICLE (2009 SUBURBAN) I COUNTED 13 OTHER COMPLAINTS (WITH NHTSA ID #S) ON THIS WEBSITE FOR THIS ISSUE. APPARENTLY THE ELECTRIC MOTOR IN THE ACTUATOR MODULE FOR EACH DOOR LOCK IS POOR QUALITY AND PRONE TO FAILURE. GIVEN THE SAFETY RISK AND NUMBER OF VEHICLES INVOLVED, I'M SURPRISED THAT A RECALL HAS NOT BEEN ISSUED.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jun 2017
Feb 2015

TL*THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE CONTACT HAD TO DISCONNECT AND RECONNECT THE BATTERY OR THE ELECTRICAL BOX UNDER THE HOOD IN ORDER TO GET THE VEHICLE TO START. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,089.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jan 2015
Oct 2012

AT 21,000 MILES RIGHT READ DOOR LOCK WOULD NOT OPERATE ELECTRONICALLY. HAD TO MANUALLY MOVE DOOR LOCK BUTTON. DEALER REPLACED LOCK ACTUATOR. AT 49,000 MILES DRIVER'S DOOR LOCK ALSO BECAME INOPERABLE. DEALER REPLACED ACTUATOR. THIS SEEMS TO BE A CHRONIC DEFECT.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: May 2011

Trend Over Time

Complaints by year

Quick Summary

The 2009 Chevrolet Suburban has 6 Electrical System complaints on file. Review the timeline above for detailed owner experiences.