2009 Chevrolet Suburban UNKNOWN OR OTHER
Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.
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Chronological view of owner reports
THE DASHBOARD IS CRACKED IN MULTIPLE PLACES
DASHBOARD CRACKED IN MULTIPLE PLACES. CRACKING UP TO THE EDGE OF THE AIRBAG. IF AIRBAG IS DEPLOYED THE SHRAPNEL FROM THE DASHBOARD COULD CAUSE AIRBAG TO DEFLATE RENDERING IT USELESS AND CAUSE INJURY.
DASH IS CRACKING INTO THE AIRBAG. NOT TO MENTION CRACKS ALL OVER THE DASH.
POWERED LIFT GATE OPENS ON ITS OWN WITH OUT PUSHING THE BUTTON ON REMOTE OR BUTTON ON DASH
ON THREE (3) SEPARATE OCCASIONS IN THE PAST YEAR, THE VEHICLE ENTERS WHAT APPEARS TO BE AN "ELECTRICAL SYSTEM RESET" OF SORTS. THIS HAS OCCURRED ON LONG DISTANCE TRIPS DURING OPERATION AT HIGHWAY SPEEDS. THE ENTIRE ELECTRICAL SYSTEM WILL SUDDENLY POWER OFF AND ON REPEATEDLY, THE ELECTRIC DOOR LOCKS WILL UNLOCK AND RELOCK, THE ENGINE WILL LOSE POWER (QUITE SCARY AT HIGHWAY SPEEDS) AND THE VEHICLE MUST BE REMOVED FROM THE ROAD, POWERED DOWN, LET SIT IDLE FOR 5-10 MINUTES AND THEN CAN BE RESTARTED TO A NORMAL OPERATING CONDITION. IT IS ALMOST AS IF THE COMPUTER SYSTEM IS RESETTING ITSELF WHILE THE VEHICLE IS IN OPERATION AND MOVING. THIS HAS HAPPENED THREE (3) TIMES IN THE PAST YEAR - ALL ON LONG TRIPS - MARCH, JULY, AND NOVEMBER. THE MOST RECENT, INSTANCE OCCURRED ABOUT THREE HOURS INTO A RETURN TRIP HOME AND RECURRED AGAIN ABOUT 1-1/2 HOURS LATER (10 MINUTES FROM HOME) DURING THE SAME TRIP. BY RESTARTING/RESETTING THE VEHICLE, I WAS ABLE TO GET HOME. I TOOK TO ADVANCED AUTO AND THE DIAGNOSTIC CAME UP NEGATIVE - NO CODES, BATTERY AND STARTUP ALL GOOD. I HAVE A LARGE FAMILY AND USE THIS VEHICLE TO TRANSPORT THEM AROUND TOWN AND FOR VACATIONS AND SUCH. THIS IS QUITE A DANGEROUS SITUATION WHEN IT OCCURS AND I AM AFRAID IT MAY LEAVE US STRANDED AT SOME POINT IN TIME, OR WORSE.
DASH CRACKS: THE DASH OF MY SUBURBAN 2009 HAS A BIG CRACK ON THE SIDE OF THE DRIVER, IT SEEMS THAT THIS IS A COMMON ISSUE WITH OTHER OWNERS OH CHEVY TRUCKS BOUGHT ON SPECIFIC YEARS. THE BIG CONCERN IS THAT IN AN EVENT OF A COLLISION PLASTIC PIECES OF THE DASH WILL EASILY BREAK AND HIT DRIVER OR PASSENGER CAUSING BAD INJURIES.
DASHBOARD CRACKING IN MULTIPLE PLACES. BY PASSENGER AIR BAG AND DRIVERS SIDE ABOVE INSTRUMENT CLUSTER
DASH CRACKED NEAR AIRBAG - SAFETY PROBLEM
THE DRIVER SIDE TEMPERATURE CONTROL IS VERY DISTRACTING WHILE DRIVING. THE SETTING STAYS AT MAXIMUM HEAT / HOT AND DOES NOT CHANGE WITH THE AC RUNNING. THE DRIVER IS ALWAYS EXTREMELY UNCOMFORTABLE AND DISTRACTED BY TRYING EVERYTHING TO OVER AND OVER. KEEPING THE UPPER VENTS CLOSED STILL HOT AIR COMES THROUGH. YOU MUST KEEP THE SYSTEM COMPLETELY OFF THE FLOOR VENT, THE DRIVER SIDE IS EXTREMELY HOT AND CAUSES DISTRACTION. IS THIS A NEW OR UNKNOWN REPORT FOR THIS VEHICLE? WHAT HAS FAILED TO CREATE THIS PROBLEM? IS THIS A SAFETY PROBLEM, ONLY WHILE DRIVER IS IN THE VEHICLE AND DRIVING FOR MORE THAN 15 MINUTES AND EVEN WORSE DURING SUMMER SEASON.
DASH CRACKED AROUND PASSENGER AIR BAG. NOT SURE WHEN IT HAPPENED. IT'S A COMMON PROBLEM.
I BOUGHT A NEW 2009 CHEVY SUBURBAN IN NOV. 2009 AND EVENTUALLY TRADED IT IN FOR ANOTHER VEHICLE IN JULY 2015 AS THE CRACKED DASHBOARD CONCERNED ME. IT HAD 2 CRACKS, BOTH VERY CLOSE TO THE AIRBAGS. TO THE BEST OF MY KNOWLEDGE, IT STARTED TO CRACK IN 2011. HOWEVER, OTHER DEFECTS FOLLOWED, SUCH AS FRONT ROW CENTER SEAT LID BREAKING, DRIVERS AND FRONT PSGR SEAT REAR POCKETS BREAKING, INTERIOR DOOR HANDLE STARTED TO PEEL AND CUT MY WIFE'S FINGERS A FEW TIMES, LIFTGATE'S STRUTS FAILED IN SEPT. 2012, GOT IT REPLACED (PAID OUT OF POCKET ABOUT $200), BUT BROKE AGAIN IN DEC. 2013. ON THE EXTERIOR, THE SIDE MOLDING STARTED TO CURL UP IN 2010, VERY EMBARRASSING TO SEE.
DASHBOARD IS CRACKING IN SEVERAL LOCATIONS. FIRST CRACK APPEARED SEVERAL MONTHS AGO NEAR PASSENGER AIRBAG, NEW CRACK APPEARED ON DRIVER SIDE ABOVE INSTRUMENT PANEL. CONTACTED CHEVY, AND THEY WILL NOT COVER ANY PART OF THE REPAIR. THIS PROBLEM IS WELL DOCUMENTED ON THE INTERNET (SEARCH GM CRACKED DASH).
DASH CRACKING AT CORNER OF AIRBAG COMPARTMENT. MAY BE DUE TO HEAT AND/OR STRESS (DESIGN DEFECT).
2009 THE SUBURBAN HAS A CENTER MOUNTED DASH SPEAKER. THE WEIGHT OF THIS SPEAKER, OVER TIME, HAS CAUSED THE DASH TO CRACK NEAR THE PASSENGER AIRBAG AND THE STEERING WHEEL. I AM CONCERNED WITH THE SAFETY OF THE PASSENGER IN THE CASE THE AIRBAG IS DEPLOYED AND THE DASH EXPLODES?
DASH IS CRACKED AROUND PASSENGER SIDE AIRBAG
THE DASH HAS THREE CRACKS AND MISSING A TRIANGULAR SHAPE THAT CRACKED AND FELL THROUGH THE DASH. THE CRACKS ARE WORSENING. I WAS ADVISED SAFE LIGHT THAT PHOTOS ARE TAKEN OF DASH DAMAGE BECAUSE THESE CRACKS ARE COMMON IN THESE AREAS FOR THIS VEHICLE. ALSO, THE INSIDE DOOR HANDLES ARE PEELING OFF AND HAVE CAUSED MANY BLEEDING CUTS ON MY HANDS AS WELL AS MY PASSENGERS. ALSO A KNOWN DEFECT IN THIS VEHICLE. PHOTOS INCLUDED. I AM NOT CERTAIN OF WHEN EXACTLY THE CRACKS BEGAN OR WHEN EXACTLY THE PEELING BEGAN.
THE DASHBOARD CRACKED IN 2 PLACES OUT OF THE BLUE. ONE LOCATION IS CONSISTENT WITH MANY I HAVE SEEN SHOWN ON YOUTUBE AND IN A POTENTIAL LAWSUIT ABOUT DEFECTIVE DASHBOARDS IN GM TRUCKS.
DASHBOARD IS SLOWLY BUT SURELY CRACKING AND FALLING APART ON MY TOP OF THE LINE LTZ. ONE LARGE CRACK CREEPING FROM THE WINDOW TO THE STEERING WHEEL AND A LARGE PIECE CRACKED AND FELL OUT NEAR THE CORNER OF THE PASSENGER SIDE AIRBAG. MY DASHBOARD IS NOW VIBRATING HEAVILY.
CRACKING DASHBOARD. 2ND CRACKING DASHBOARD
I BACKED INTO ANOTHER VEHICLE AND MY DASH CRACKED AND SPREAD ACROSS THE FRONT
DASH HAS RECENTLY CRACKED AROUND AIR BAG AND ABOVE GAGES. TOOK TO DEALER AND THEY SAID TOO BAD. WE CAN REPLACE FOR $2000.00.
THE DASH IS SEVERELY CRACKED IN 3 PLACES WITH THE LARGEST CRACK ABOVE THE STEERING WHEEL AREA.
MY DASHBOARD IS CRACKED AND HAS SHARP EDGES ALONG THE CRACKS. I'M AFRAID IN AN IMPACT THOSE SHARP PIECES WILL BE FLYING AT ME AND MY PASSENGERS OR COMPLETELY IMPEDE THE AIRBAGS FROM INFLATING AS THEY SHOULD. IT STARTED WITH ONE CRACK, NOW CRACKED ON SEVERAL PLACES, IT SEEMS THE MORE I DRIVE IT ON CITY ROADS THE WORSE IT GETS. THE DASH MIGHT JUST FALL ONTO MY LAP ONE DAY.
CRACKED DASH MAY DAMAGE PASSENGER SIDE AIRBAG IF ACTIVATED.
DASH ON SUBURBAN HAS DEVELOPED MULTIPLE CRACKS THAT COULD POSE A SAFETY ISSUE IN THE EVENT AN AIRBAG MAY FIRE.
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Quick Summary
The 2009 Chevrolet Suburban has 27 UNKNOWN OR OTHER complaints on file. Review the timeline above for detailed owner experiences.