7 complaints reported

2009 Chevrolet Suburban Latches/Locks

Owner-reported problems and safety issues filed with NHTSA. Review common failures, severity levels, and complaint trends over time.

Reports
7
Crashes
0
Fires
0
Injuries
0

Complaint Timeline

Chronological view of owner reports

May 2014

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. THE CONTACT STATED THE REAR PASSENGER SIDE DOOR FAILED TO UNLOCK. THE CONTACT MENTIONED THAT THE DOOR WOULD ONLY UNLOCK MANUALLY FROM THE INSIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 76,000.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: May 2014
Jul 2013

THE DOOR LOCK ON THE DRIVER SIDE SECOND ROW WOULD NOT UNLOCK WHEN THE CAR WAS PARKED EITHER BY THE INSIDE UNLOCK MECHANISM OR THE REMOTE CONTROL DOOR UNLOCK BUTTON. HAD TO MANUALLY UNLOCK IN FROM THE INSIDE WHICH WAS DIFFICULT BECAUSE OF HAVING A CARSEAT BACK THERE. SHOULD THERE HAVE BEEN AN ISSUE WHERE I NEEDED TO GET MY CHILD OUT IN A HURRY, THERE COULD HAVE BEEN A MAJOR ISSUE. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Jan 2013
Jun 2013

THE LOCK ON THE PASSENGER SIDE DOOR STOPPED WORKING BY THE UNLOCK BUTTON OR THE AUTOMATIC ENTRY BUTTON. HAD IT REPAIRED TO THE TUNE OF $500. NOW BOTH BACK DOOR LOCKS NEED REPLACING. DANGEROUS IF KIDS UNABLE TO GET OUT OF THE CAR. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Mar 2011
May 2013

DOOR LOCKS NO LONGER WORKING ON DRIVER DOOR, FRONT PASSENGER, AND NOW REAR PASSENGER. DEALERSHIP SAYS ALL THREE NEED REPLACED. DRIVER DOOR WENT FIRST, THEN FRONT PASSENGER, AND THEN REAR PASSENGER. I HAVE FOUND SEVERAL POSTINGS RELATED TO MULTIPLE DOOR LOCK FAILURES - NOT JUST SINGLE LOCKS, BUT MANY CASES OF 2-4 LOCKS FAILING ON A SINGLE VEHICLE. LOCKS ARE VERY EXPENSIVE TO REPLACE (ESPECIALLY IN QUANTITIES OF 3 OR 4) AND REPRESENT A SAFETY ISSUE IF THE DOORS CANNOT BE SECURED. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Feb 2012
Dec 2011

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOORS WERE DEFECTIVE AND WOULD ONLY OPEN WHEN PULLING THE LATCH MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,600. THE VIN WAS UNAVAILABLE.

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Dec 2011
Oct 2011

FAILURE OF POWER LOCK ACTUATOR ON REAR DOOR. DOOR FAILS TO LOCK AND UNLOCK AS DESIGNED WHEN VEHICLE IS PUT IN OR TAKEN OUT OF GEAR. THIS APPEARS TO BE A COMMON FAILURE ON THESE VEHICLES FROM WHAT I HAVE BEEN LEAD TO BELIEVE AND TO DATE I'M TOLD GM IS NOT DOING ANY WIDESPREAD RECALLS TO ADDRESS THIS QUALITY AND SAFETY PROBLEM. *TT

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN, Manufacturer: General Motors, LLC
Incident: Dec 2011
Mar 2011

2009 CHEVY SUBURBAN CURRENTLY HAS 57,000 MILES. STARTING AROUND 30,000 MILES THE AUTOMATIC LOCKS STARTED TO STOP WORKING. NOW THE PASSENGER FRONT, PASSENGER REAR, AND DRIVERS SIDE READ DOOR LOCKS DO NOT WORK. THEY DO NOT LOCK OR UNLOCK WHILE PUSHING THE SWITCH ON DOOR OR USING THE REMOTE. TOOK TO DEALER TODAY AND WAS ADVISED THAT THE COST TO REPAIR WOULD BE $875.00. RESEARCHED THE ITEM AND IT SEEMS TO BE AN ONGOING AND FREQUENT PROBLEM OVER THE PAST FEW YEARS, YET GM IS NOT DOING ANYTHING ABOUT IT. THIS IS A SAFETY CONCERN TO THOSE OF US WHO HAVE CHILDREN AS THE DOORS TO DO NOT AUTOMATICALLY LOCK LIKE THEY ARE SUPPOSED TO AND THEY CAN BE UNLOCKED WHILE THE VEHICLE IS IN MOTION. I THINK THAT THIS IS AN ISSUE THAT NEEDS TO BE INVESTIGATED DUE TO THE HIGH NUMBER OF COMPLAINTS THAT HAVE BEEN MADE, THE HIGH NUMBER OF REPAIRS THAT HAVE TAKEN PLACE FOR THIS, THE HIGH COST TO CORRECT THE PROBLEM, AND THE SAFETY ISSUE THAT IT CAN CAUSE. *TR

Type: Vehicle, Vehicle: 2009 CHEVROLET SUBURBAN 1500, Manufacturer: General Motors, LLC
Incident: Mar 2011

Trend Over Time

Complaints by year

Quick Summary

The 2009 Chevrolet Suburban has 7 Latches/Locks complaints on file. Review the timeline above for detailed owner experiences.