2015 Dodge Durango Seats

The contact owns a 2015 Dodge Durango. The contact stated that while driving approximately 60 mph, the front driver’s seat headrest erroneously deployed causing a slight headache to the driver. No medical treatment was required. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 67,000. The VINN was not available.

FRONT PASSENGER SEAT HEADREST DEPLOYED. NO ONE IN SEAT FRONT PASSENGER SEAT. REAR FACING CARSEAT BEHIND IT. HEADREST WILL NOT COMPRESS BACK TO ORIGINAL FUNCTION.

While driving to work this morning, I was suddenly hit so hard in the back of the head, my face almost hit the steering wheel. The hit to my head caused me to swerve almost hitting two cars in the lane next to me. I thought I had just been in a car accident! Once it was safe for me to pull over I saw that the driver side headrest deployed. There were no signs or warnings this was about to happen and we have never had problems with the seats. I have not taken it to the dealer or had the seat inspected by anyone as it just happened this morning. The consumer stated Dodge dealership, who informed them that warranty is extended for the headrest until 2026. The part is being ordered and consumer is currently waiting for the part.

My wife was driving and the active headrestrant deployed on me for no reason shot my head forward this happen just with her driving nothing happen no accidents or anything I have had headaches since this has happened

The driver side headreast randomly deployed.

THE HEADREST DEPLOYED OUT OF NOWHERE.

DRIVER SIDE HEADREST DEPLOYED WITHOUT CAUSE OR WARNING. OCCURRED WHILE VEHICLE WAS IN MOTION.

I WAS ON THE HIGHWAY ONE DAY AND I TOOK AND EXIT TO GET HOME AND RIGHT BEFORE I HAD TO DO A STOP THE HEADREST ON THE PASSENGER SIDE JUMPED OUT WITH OUT ANY CRASH OR INCIDENT

I OWN A 2015 DODGE DURANGO AND THE PASSENGER SEAT HEAD REST EXPLODED OUT OF NO WHERE, WE WERE PARKED AT CHURCH ON 12/20/20 AT APPROXIMATELY 11 AM

DRIVER SIDE HEADREST DEPLOYED HITTING ME AS I WAS DRIVING. WAS ON FREEWAY FELT LIKE SOMEONE PUNCHED ME IN BACK OF MY HEAD.

THE PASSENGER SIDE HEAD REST ACTIVE RESTRAINT SYSTEM AUTOMATICALLY DEPLOYED. PLASTIC APPEARS TO BE BROKEN AND WILL NOT RESET. HAPPENED WHILE DRIVING.

WENT INTO A STORE, NO OTHER CARS AROUND ME. CAME BACK OUT OF STORE, NOTICED THE ACTIVE HEADREST SYSTEM ON PASSENGER SIDE DEPLOYED. NO DAMAGE OR APPARENT DAMAGE TO VEHICLE, STILL EMPTY PARKING LOT.

2015 DODGE DURANGO. THE ACTIVE HEAD RESTRAINT IN THE FRONT PASSENGER SEAT DEPLOYED WHILE THE VEHICLE WAS PARKED IN A PRIVATE PARKING LOT AND UNOCCUPIED. SEARCHING THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM. I AM NOW CONCERNED THE PASSENGER SIDE IS PROBABLY NEXT.

MY WHIPLASH PREVENTION HEADREST DEPLOYED WITHOUT INCIDENT. RANDOMLY DEPLOYED.

MY 2015 DURANGO DOESN'T GET USED MUCH NOW A DAYS. THE DRIVER SAID HEAD RESTRAINT DEPLOYED WITH OUT AN ACCIDENT. I'VE LOOKED THIS UP AND IT SEEMS TO BE AN ISSUE WITH CHRYSLER. DEALERSHIP IS CHARGING ME A LOT OF MONEY TO GET IT FIXED.

UPON ENTERING VEHICLE, ACTIVE HEAD RESTRAINT DEVICE IN PASSENGER SEAT HEADREST DEPLOYED WHILE MY WIFE WAS IN THE SEAT. IT HIT HER ON THE BACK OF THE HEAD AND LEFT HER WITH A HEADACHE AND BACK PAIN.*DT CONSUMER STATED WIFE'S PAIN IS STILL ONGOING. DEALERSHIP WAS CONTACTED AND SAID THEY WOULD REPLACE THE HEADREST AT NO ADDITIONAL COST.*JB

WE WERE DRIVING OUR 2015 DODGE DURANGO AND WE CAME TO A STOP SIGN. WHEN WE PULLED AWAY FROM THE STOP SIGN AND THE VEHICLE WAS IN MOTION THE SAFETY ASSIST HEADREST ON THE PASSENGER SIDE FIRED OFF WITHOUT WARNING STRIKING ME IN THE BACK OF THE HEAD. I ENDED UP IN THE ER AND GETTING A CT SCAN AND WAS DIAGNOSED WITH A CONCUSSION.

THE HEADREST POPPED OPEN WHILE I WAS SITTING IN THE DRIVERS SEAT. I HAD JUST STOPPED THE VEHICLE AND THE ENGINE WAS STILL RUNNING. AS I WAS SITTING THE HEADREST POPPED OPEN ON ITS OWN. *TR

I HAD JUST PARKED THE VEHICLE AND WAS GETTING MY KID OUT OF HIS CAR SEAT WHEN THE HEADREST JUST EXPLODED. THERE WAS NO COLLISION OR NEAR A REAR COLLISION. *TR

PASSENGER SIDE ACTIVE HEAD RESTRAINT (AHR) MALFUNCTIONED BY UNEXPECTEDLY DEPLOYING. VEHICLE WAS NOT IN MOTION AND WAS NOT REAR ENDED.

DRIVERS SIDE HEADREST HAS POPPED AS IF IT WAS IN AN ACCIDENT, BUT HAS NOT BEEN IN ONE. THE HEADREST IS PUSHED FORWARD ABOUT 6-10 INCHES FROM IT'S NORMAL RESTING POSITION AND CANNOT BE RETRACTED BACK. VEHICLE WAS SITTING IN A DRIVEWAY AND NOT BEING DRIVEN AT THE TIME THE FAILURE HAPPENED.

THE PASSENGER HEADREST DEPLOYED WHILE DRIVING IN A PARKING LOT. THE HEADREST DEPLOYMENT IS SUPPOSED TO BE A SAFETY FEATURE OF THE CAR TO HELP AVOID WHIPLASH IN CASE OF AN ACCIDENT BUT IT DID IT ON ITS OWN WITHOUT AN ACCIDENT. THIS IS VERY CONCERNING AS IF ONE OF MY CHILDREN WERE IN THE SEAT, THEY WOULD HAVE BEEN SERIOUSLY INJURED.

WHILE DRIVING, WITHOUT CONTACTING ANOTHER VEHICLE, A LOUD POP HAPPENED AND THE PASSENGER HEADREST 'SHOT' OUT. UPON REVIEW, THE PLASTIC PARTS HOLDING BACK A METAL PIN HAD BROKE OFF ALLOWING THE ACTIVE HEAD RESTRAINT TO 'ENGAGE.' HAPPENED ON A LEVEL CITY STREET.

THE ACTIVE HEAD RESTRAINT OF THE FRONT PASSENGER SEAT WAS DEPLOYED WHILE THE VEHICLE WAS PARKED OVERNIGHT, DUE TO THE FAULTY PLASTIC HOUSING OF THE RETAINING PIN. THE PIN JUST TORE THROUGH THE PLASTIC WHILE REMAINING IN THE LATCH ITSELF. LOOKING THROUGH THE INTERNET I CAN SEE THAT THIS IS NOT AN ISOLATED INCIDENT. SEEMS TO BE HAPPENING QUITE FREQUENTLY TO FCA CARS. OBVIOUSLY THERE IS A DESIGN FLAW ON THE COMPOSITION OF THE PLASTIC USED BY FCA FOR THE HOUSING, WHICH WEAKENS WITH TIME UNDER THE CONSTANT LOAD OF THE HEAVY SPRINGS. DIDN'T SEEM TO BE ABLE TO FIND A RECALL FOR IT THOUGH. THIS IS A SERIOUS SAFETY CONCERN! I AM NOW WORRIED THAT THE DRIVER'S SIDE IS NEXT AND I MIGHT ACTUALLY BE DRIVING WHEN IT HAPPENS!!!

THE PASSENGER SIDE HEADREST POPPED OFF. STATIONARY. *TR